Written on: 11/08/2012
This woman is a vile human being iv just seen her on cowboy traders and im disgusted that this person was able to get away with it so long. she should be locked up. Those poor brides and then to pretend she had never seen those two brides was truely awfull. I hope one day Karma comes back and bites her in the behind. i hope she ends up with nothing. STAY AWAY FROM THIS WOMAN! (read more)
Written on: 09/04/2012
I use to work for this lady when she bought the bridal shop from my previous employer, in Dorset, never had a good feeling from the start of her taking over the business.To say that her customers were scum is totally out of order if anyone is scum it's her and her husband Tony.How she can take money off of brides and then leave them without nothing is disgusting and this just shows what type of people they are (read more)
Written on: 05/04/2012
Just seen cowboy traders. Strangely enough I don't think you'll be welcomed back into Ashford anytime soon. We're scum? Psssssssssst, we're not the ones going around fobbing people off on their big days. Would give you a lower score, but sadly enough they don't do no stars or minus stars! Well, you know what they say!!! What goes around comes back around. Karma's going to come bite your bum, you silly lady!!! (read more)
Written on: 04/04/2012 by lawkaryn1978
Just seen Cowboy Traders - SHAME ON YOU SHARON FOR TREATING THOSE TWO CUSTOMERS THAT WAY. AND YOU HAVE THE AUDACITY TO SAY YOUR CUSTOMERS WERE 'SCUM'?? BET YOU DIDN'T SEE THE LAST PART OF THE PROG WHERE THE BRIDE WAS SO HAPPY TO GET A PROPER WEDDING. (read more)
Written on: 24/05/2011 by irmajune (2 reviews written)
I know this will probably not help anyone but I am selling my dress which was purchased from brides of ashford. it is ivory size 10 from mon cheri it has small straps. if this sounds like the dress any of you wanted I am selling this for £450. if you need a picture give me your email.
joanna creane. (read more)
Written on: 23/05/2011
The advice for all brides being ripped off by this company is to ring the manufacturer of the dress. They can advise you of some of their other stockists and try and help.
I spoke to a nice retailer today and they were so helpful telling me where to go , and trying to get hold of some dresses for me. I get married in 7 weeks and there are apparently some brands that can get dresses in 4 weeks.
Good luck ladies, lets hope no one else has to suffer like we have had to. (read more)
Written on: 23/05/2011
I unfortunately bought my dress from this shop. I am so angry and upset, it really has ruined a lot of what should be such a special time. I went there in good faith back in January and found my 'perfect dress'. My mum then put a deposit down for me and I was so excited and couldn't wait for it to arrive. They said the dress would be there in mid April. April arrives, no phonecall from them so I decide to give them a call myself. The 'manager' answers and very nervously says that it won't be... (read more)
Written on: 21/05/2011
omg - what a mess Brides of Ashford have left everyone in. good luck everyone hope you get some justice. They are not going under the same name - surprise surprise (read more)
Written on: 20/05/2011
For anyone interested ITV Meridian were outside the shop today filming for tomorrows news (21/05/11) I can confirm most of the stock from inside the shop has been taken along with the furniture and mirrors.
Having had my own experiences with them they are nothing but crooks who think they are above the law. They even threatened their staff and treat everyone like mud. I felt so sorry for some of the girls working there because some of them were genuinely nice people.
Its such a wonder they... (read more)
Written on: 20/05/2011
All the dresses are dirty we were pushed and pushed into buying a package
but luckily we didn't succome to their undue pressure.
Felt like a boudoir with the painted gold furniture and red settees which made the whole experience suffocating.
Now learnt they have transferred all the gaudy settees mirrors etc to 51 High Street, Sittingbourne.
If you are one of the unlucky brides who paid for your gowns there I feel so sorry for you but at least you now have a chance to get hold of them. (read more)
Written on: 17/05/2011
My fiancee, now wife, purchased a dress from Brides of Ashford. They measured her but the dress supplied was much too big and had things like poor stitching and embellishments not in line, so we asked for a refund but were refused. (Although they state they have a 'no refund policy' it seems that legally they should have!!!)
We have taken them to court and won. They did not pay so we have instructed bailiffs and are now awaiting the next step.
Written on: 06/04/2011
This is the worst shop in the world.the good reviews are obviously written by the owners. We have waited ten months for wedding dress as with all reviews they fob you off with lie after lie.we also contacted the dress manufacturer only to find the dress had never been ordered. Currently taking them to court please don't shop here. (read more)
Written on: 05/03/2011
I will be totally honest. The dresses are amazing and the suites are lovely if you get them on time and are the correct ones. They will not call back in the first few times of calling but once you call them again and again they will then return your calls another time when they know you will not go away. Tasmine and Jade are the only helpful people in the shop and the only ones who know whats going on even thought the manager should know. Make sure if you go with brides of ashford that you... (read more)
Written on: 20/02/2011
I felt pushed into buying my wedding dress although it was lovely, the lady who altered it was rubbish!! They were extremely rude and didn't even bother to do it, so the top of my dress was too big and the girls in the shop were not bothered either, They completely mucked up with the suits too one didn't turn up then the wrong trousers were ordered. DO NOT go there at all if it wasn't for my mum sorting them out my wedding day could have ruined AVOID AVOID AVOID!!! (read more)
Written on: 06/02/2011
I dont post reviews, but I was so well treated by Tamsin I want to tell everyone that the things on here are a load of rubbish! I bought my dress from here in January and was in the shop nearly all day. I tried on nearly every dress in the shop! and Tamsin was so helpful and helped me find the perfect dress. I was knackered by the end of the day and I think so was she! I can't beleive that people put bad things about this shop, they are so helpfull, go see yourself!!! The choice of dresses... (read more)
Written on: 29/12/2010
Thanks Brides of Ashford for all your help with our wedding dress. My husband was blown away when he saw me in my dress. We bought a stock dress from Brides of Ashford in October as we didn't have time to order a new one and having looked at shops in the area, the best selection was here. The staff were extremely helpful and knowledgable. I would defo recommend to anyone and the shop is beautiful. (read more)
Written on: 01/12/2010
This has got to be the worst wedding dress shop ever. I would never recommend this shop to anyone.
I had problem after problem the manager was very rude to myself and my partner.
When i picked up my dress i come home very excited to finally have it and when i looked over it there was foundation on the dress. a crystal was missing, there was all dirt on the train, and red fluff all on the bottom of the dress. So as you can imagine i was fumin.
I phoned up the shop straight away and was... (read more)
Written on: 17/10/2010
My Mother and I bought from brides of ashford a Wedding dress which we chose September 2009 for my wedding on September 18th 2010. I came for a fitting on the 26th August 2010 and my Mother also paid the final payment on the dress. It was arrange to pick up the dress on Friday 17th September at 1600 the day before my wedding. When I arrived your store was closed and then panic set in. A friend of the shop assistant let me in to collect my dress and veil only to find that it had not been... (read more)
Written on: 06/10/2010
I write on my w2b behalf. This shop has caused her nothing but worry and stress and it put a huge strain on our wedding. I hated seeing her like it. The way they treated her was unacceptable. Their was a delay with her dress, unsatisfactory customer service and I am unhappy with the way she was treated. Her dress was lost but on a good note, she looked gorgeous on the day but it had nothing to do with Brides of Ashford, as she went elsewhere. (read more)
Written on: 18/09/2010
brides be warned DO NOT set foot in this shop unless you want extra worry before your big day, staff rude and unprofessional, they underestimate delivery, they measure you wrong, ignore phone calls,still waiting for dress, when/if it arrives there will be 8wks to wedding with no time for alterations,read all these reviews, this place should be closed down,wish i had been prewarned this has 1 star because its the only way to do a review (read more)
Written on: 18/09/2010
would not recomend this so called company to anyone,they mesured my sister for her dress and told her she was a size 16 .....she is a size 10!!!!! theres nothing off her,the staff are so rude and not interested in what you have to say just talk over you,they donot stick to there delivery times or promises and just full of lies,they are unbeliveable so unprofessional the staff are not fit for this shop !! in my opinon they will cause you much stress an f@*k up your day and plans,the... (read more)
Written on: 16/09/2010 by dmchildren03 (1 review written)
I got married late last year and my experiance as many others is not good. Where do i start first impression yeah ok chose a dress sharon helped me into it i loved it my mum was with mum was with me i did mention that the back felt a little tight but was assured that their seamstress could alter it no problem they couldnt order another was told it was a one off so agreed. 4 weeks later went in for the fitting well that work was at my cost which i wasnt told about and needed more work then i... (read more)
Written on: 15/09/2010 by m1ch3ll3 (1 review written)
I would never recommend this shop to anyone. When I first went to this shop in beginning of January and started to try on dresses I was quite impressed until I found the dress that I really liked and my mum also agreed it was the one. I then found out that this was to late to order as need to be ordered by end of December for the designers to make it. So they are selling stuff that can't be ordered. The man at the time told me that their seamstress could change over the coloured part on the... (read more)
Written on: 01/09/2010
I really do not understand all the bad reviews on this company... i can only speak as i find. The service was excellent. We had one of there packages which was great value for money , we had gregg alan for our photograper and our wedding album was amazing .. check his work on the net . The staff very warm and friendly, if i had to search for a hiccup it may have been with my husbands suit coming in late ...but this was not the shops fault, we got it and everything was perfect on the day, i... (read more)
Written on: 24/08/2010 by dollydimples69 (1 review written)
this shop is a total joke sharon is just a very rude woman .. i got married on the 3rd july this year and booked my photography via them well i was showed some amazing pics of which i was most impressed so i booked.however 2 weeks before my wedding i hadnt heard a thin so i contacted them and was told the man who was gonna take my pics was ill ok not a problem but who is going to take them i was fobbed off time and time again .
anyway after saying i wanted my money back i finally got a call... (read more)
Written on: 15/08/2010 by typsy01 (1 review written)
Someone needs to give sharon training on how to be a manager! Go to trading standards, they will tell you something very interesting. (read more)
Written on: 02/08/2010
The only reason that I have given this ONE star is because you cannot give it zero whichis what it thoroughly deserves. The shop is manned by incompetent and rude staff who couldn't give a damn about your big day being totally ruined by their lack of care or interest.
The bridesmaids dresses that my poor sister-in-law ordered from them wer many, many weeks late in arriving - leaving her just over a fortnight before her big day. The dresses were then far too short and tight (poor measuring... (read more)
Written on: 21/07/2010 by soppyward (1 review written)
well what can i say, my sister is getting married in three weeks and brides of ashford have still not got our bridesmaids dresses and do not no where they r or when they r cumin in, the manger is very rude and the rest of the staff are useless, they do nothing but lie and never return our calls,i cant beleive the way they have been, i would not recommend this shop 2 any1 if anything this shop should be closed down, i dont think we r going 2 get our dresses in time 4 the wedding, we are very... (read more)
Written on: 19/07/2010
Got threatened by the owner for slander but had to advise him that what I had said was not slander but was a fact...we are taking Brides of Ashford to court!
Will keep you posted.
p.s. got married Saturday and must admit my wife looked stunning in the dress NOT purchased from Brides of Ashford (read more)
Written on: 09/07/2010
I have just got married and from the start of the day i went into this shop i have nothing but warm and a welcome feeling from all the staff, On the day of my wedding again was treated like a princess, Sharon was wonderful on the day even came to my home address and helped me into my dress, the phographer Tony Keates was such a fantasic man on the day, the photgraphs are fantastic, and he was so kind and put me at ease.
I undertsand getting married is stressfull but Tamzine, sharon and Tony... (read more)
Written on: 17/06/2010
My story is no different to that of so many of the girls here who have been subject to an absolutely appalling service at the hands of Brides of Ashford. If I go into the details I'll be here all day, suffice to say I believe it is criminal that these people are actually trading. For those of you considering paying your hard earned cash all I can say to you is please just don't do it! For those of you who already have I say to you "come on girls don't take this lying down!". I have just been... (read more)
Written on: 16/06/2010
Very unprofessional, poor service after initial good impression. Familiar tale of wow to other negative comments - they all sound sound like a repeat performance of own experience. I suspect the 5 star ratings must have been planted (read more)
Written on: 15/06/2010
Absolute joke they have taken 3000 off me and not got my dress they forgot to order it and my bridesmaid dresses and refuse to give me a refund takingcthem to court and gone to papers if anyone has had any problems please email me as paper wants as many as they can get so we cam stop them doing this to people email@example.com
Written on: 11/06/2010 by JemmaPattenden (1 review written)
Brides of Ashford - First impressions were great, staff were very helpful - then I placed my order and paid my deposit - and it all changed for the worse. Wedding dress arrived in late, tiara not ordered yet paid for and had to be reordered.
Getting married in 3 WEEKS and still missing a bridesmaid dress. Make promise after promise and NEVER deliver. Say they will phone you back and they never do. Some of the girls are lovely in there, but are always changing staff so have to keep... (read more)
Written on: 09/06/2010
I dont understand where all these bad comments are coming from i arranged my whole wedding through them and they gave me great advuice and help. the staff are lovely and very professional.The shop is the best in the area and i have reccomend them to a friend of mine who is also getting married with Brides Of Ashford and she has never had any problems. (read more)
Written on: 06/06/2010
4 sets of staff within the year we been planning our wedding, although staff are friendly nothing is bein done. i visited to be told i hadn ordered my wedding dress which i had and eventually was confirmed to have been ordered. was told i had ordered a wedding cake with a dragon on it!!? bridesmaid dresses haven turned up on time have now found out it was due to them ordering the wrong sizes and they have had to be reordered! origanally blamed the iceland volcano! gave us a card... (read more)
Written on: 01/06/2010 by Nikki B (2 reviews written)
Service is terrible - They do themselves no favours in making promise after promise and then failing to meet it - appointments not kept- delivery times for dresses or photos repeatedly not kept to - some items lovley but some fail to meet quality expected.
Brides Dress - Beutitfull but arrived two months later than advised - loads of excuses, some the same as Iv seen on other reviews.(wrong colour arrived)
Bridesmaids Dress - Bad - not the same quality as tried on originally
Cake - Lovley -... (read more)
Written on: 02/05/2010
Dreadful shop and dreadful service! Avoid like the plague.
Looks great on the drive/walk past....but inside is like a jumble sale with dirty dresses which they are flogging as new. (read more)
Written on: 29/04/2010
Ordered wedding dress from them. They did the measuring and dress was much too big. Quality of dress was also poor. Have asked for refund but now looks like we will have to go to court to get it.
Service and attitude of staff was very poor as well. Will do another review later when we have something else to report. (read more)
Written on: 15/04/2010 by sarahjane11 (1 review written)
exellent customer service, all the girls were polite and friendly! helped me with everything and were never pushy with me to try to make me buy a dress that i didnt want, like some bridal shops can be. Beautiful gowns in the shop. Never had a problem with them! (read more)
Written on: 03/04/2010
Ordered two bridesmaid dresses from this company. Was over a month later arriving than they said it would be. As soon as dresses were in we had phone calls demanding that we paid the rest of the balance BEFORE we had even seen the dresses, luckily we didn't pay as when we saw the dresses they were poor quality with the seems broken down the back and the wrong size was ordered even though they was told it would be the wrong size in the first place. They then tried to say that our bridesmaid... (read more)
As rated by real users
"I only have 50 words so, in sh..." Read More
"Horrible Experience" Read More
"Unsatisfactory" Read More
"Fantastic wedding dresses!" Read More
"Beautiful Boutique" Read More