Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.
Written on: 11/08/2012
This woman is a vile human being iv just seen her on cowboy traders and im disgusted that this person was able to get away with it so long. she should be locked up. Those poor brides and then to pretend she had never seen those two brides was truely awfull. I hope one day Karma comes back and bites her in the behind. i hope she ends up with nothing. STAY AWAY FROM THIS WOMAN!… Read Full Review
Written on: 09/04/2012
I use to work for this lady when she bought the bridal shop from my previous employer, in Dorset, never had a good feeling from the start of her taking over the business.To say that her customers were scum is totally out of order if anyone is scum it's her and her husband Tony.How she can take money off of brides and then leave them without nothing is disgusting and this just shows what type of people they are… Read Full Review
Written on: 05/04/2012
Just seen cowboy traders. Strangely enough I don't think you'll be welcomed back into Ashford anytime soon. We're scum? Psssssssssst, we're not the ones going around fobbing people off on their big days. Would give you a lower score, but sadly enough they don't do no stars or minus stars! Well, you know what they say!!! What goes around comes back around. Karma's going to come bite your bum, you silly lady!!!… Read Full Review
Written on: 04/04/2012 by lawkaryn1978 (1 review written)
Just seen Cowboy Traders - SHAME ON YOU SHARON FOR TREATING THOSE TWO CUSTOMERS THAT WAY. AND YOU HAVE THE AUDACITY TO SAY YOUR CUSTOMERS WERE 'SCUM'?? BET YOU DIDN'T SEE THE LAST PART OF THE PROG WHERE THE BRIDE WAS SO HAPPY TO GET A PROPER WEDDING… Read Full Review
Written on: 24/05/2011 by irmajune (2 reviews written)
I know this will probably not help anyone but I am selling my dress which was purchased from brides of ashford. it is ivory size 10 from mon cheri it has small straps. if this sounds like the dress any of you wanted I am selling this for £450. if you need a picture give me your email.
joanna creane… Read Full Review
Written on: 23/05/2011
The advice for all brides being ripped off by this company is to ring the manufacturer of the dress. They can advise you of some of their other stockists and try and help.
I spoke to a nice retailer today and they were so helpful telling me where to go , and trying to get hold of some dresses for me. I get married in 7 weeks and there are apparently some brands that can get dresses in 4 weeks.
Good luck ladies, lets hope no one else has to suffer like we have had to… Read Full Review
Written on: 23/05/2011
I unfortunately bought my dress from this shop. I am so angry and upset, it really has ruined a lot of what should be such a special time. I went there in good faith back in January and found my 'perfect dress'. My mum then put a deposit down for me and I was so excited and couldn't wait for it to arrive. They said the dress would be there in mid April. April arrives, no phonecall from them so I decide to give them a call myself. The 'manager' answers and very nervously says that it won't be… Read Full Review
Written on: 21/05/2011
omg - what a mess Brides of Ashford have left everyone in. good luck everyone hope you get some justice. They are not going under the same name - surprise surprise… Read Full Review
Written on: 20/05/2011
For anyone interested ITV Meridian were outside the shop today filming for tomorrows news (21/05/11) I can confirm most of the stock from inside the shop has been taken along with the furniture and mirrors.
Having had my own experiences with them they are nothing but crooks who think they are above the law. They even threatened their staff and treat everyone like mud. I felt so sorry for some of the girls working there because some of them were genuinely nice people.
Its such a wonder they… Read Full Review
Written on: 20/05/2011
All the dresses are dirty we were pushed and pushed into buying a package
but luckily we didn't succome to their undue pressure.
Felt like a boudoir with the painted gold furniture and red settees which made the whole experience suffocating.
Now learnt they have transferred all the gaudy settees mirrors etc to 51 High Street, Sittingbourne.
If you are one of the unlucky brides who paid for your gowns there I feel so sorry for you but at least you now have a chance to get hold of them… Read Full Review
Written on: 17/05/2011
My fiancee, now wife, purchased a dress from Brides of Ashford. They measured her but the dress supplied was much too big and had things like poor stitching and embellishments not in line, so we asked for a refund but were refused. (Although they state they have a 'no refund policy' it seems that legally they should have!!!)
We have taken them to court and won. They did not pay so we have instructed bailiffs and are now awaiting the next step.
… Read Full Review
Written on: 06/04/2011
This is the worst shop in the world.the good reviews are obviously written by the owners. We have waited ten months for wedding dress as with all reviews they fob you off with lie after lie.we also contacted the dress manufacturer only to find the dress had never been ordered. Currently taking them to court please don't shop here… Read Full Review
Written on: 05/03/2011
I will be totally honest. The dresses are amazing and the suites are lovely if you get them on time and are the correct ones. They will not call back in the first few times of calling but once you call them again and again they will then return your calls another time when they know you will not go away. Tasmine and Jade are the only helpful people in the shop and the only ones who know whats going on even thought the manager should know. Make sure if you go with brides of ashford that you take… Read Full Review
Written on: 20/02/2011
I felt pushed into buying my wedding dress although it was lovely, the lady who altered it was rubbish!! They were extremely rude and didn't even bother to do it, so the top of my dress was too big and the girls in the shop were not bothered either, They completely mucked up with the suits too one didn't turn up then the wrong trousers were ordered. DO NOT go there at all if it wasn't for my mum sorting them out my wedding day could have ruined AVOID AVOID AVOID!!!… Read Full Review
Written on: 06/02/2011
I dont post reviews, but I was so well treated by Tamsin I want to tell everyone that the things on here are a load of rubbish! I bought my dress from here in January and was in the shop nearly all day. I tried on nearly every dress in the shop! and Tamsin was so helpful and helped me find the perfect dress. I was knackered by the end of the day and I think so was she! I can't beleive that people put bad things about this shop, they are so helpfull, go see yourself!!! The choice of dresses are… Read Full Review
Written on: 29/12/2010
Thanks Brides of Ashford for all your help with our wedding dress. My husband was blown away when he saw me in my dress. We bought a stock dress from Brides of Ashford in October as we didn't have time to order a new one and having looked at shops in the area, the best selection was here. The staff were extremely helpful and knowledgable. I would defo recommend to anyone and the shop is beautiful… Read Full Review
As rated by our community of reviewers
" Little choice and what there was was frumpy. " Read More
" Do not purchase from this shop " Read More
" Keep your money in your purse DONT purchase off this company " Read More
" Fantastic service, beautiful quality " Read More
" Thank you " Read More
Written by Phoebedawson