Digital Depot - www.digitaldepot.co.uk Reviews

★★★★★
4.7 / 5
92.6% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Latest Reviews

★★★★★

“Fantastic”

Written on: 17/04/2013 by AT06 (1 review written)

I ordered a giottos Silk Road tripod and series 2 ball head, and a Canon 24-105mm IS L lens from Digital Depot. They are an actual shop for one, and have by far the cheapest prices for official UK stock (non grey imported), and a free 2 year warranty. Would definately use them again. (read more)

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★★★★★

“Quick delivery”

Written on: 23/11/2012

Ordered a lens from Digital Depot on Saturday, arrived on Tuesday. The item was sold as unboxed (split from a kit) for a very good price. It came well packed and surprisingly quickly, with free delivery. Very happy with the service. (read more)

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★★★★★

“Purchase of Canon 17-55 F2.8 Lens ”

Written on: 15/09/2012

In the past I have usually gone for the cheapest option of buying lenses from what looked liked UK online companies but end up just being fronts for HK based ones.These lenses may be cheaper but I have found that once they have your money you could be waiting weeks for delivery and their customer service is really poor.I have been pricing up the Canon EFS 17-55 F2.8 lens for a few weeks and found that Digital Depot (UK based) had an actual shop in Stevenage,gave a free 2 year warranty and... (read more)

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★★★★★

“Kenko 1.4 DGX Pro 300 Converter”

Written on: 12/06/2012

This was my third dealing with Digital Depot and I continue to be impressed by their service and customer commitment. Previously I had a minor issue with an item I had purchased, but it was rectified without question. My converter order was even better. The price was competitive and I needed it quickly. Although it was out of stock, an arrangement was made to ship direct from the supplier and I received it within 24 hours. I highly recommend Digital Depot, not just for their great prices,... (read more)

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★★★★★

“New Sigma 120-300 lens”

Written on: 07/06/2012

I was in the market for a new Sigma 120-300mm f2.8 having sold my Nikon 500mm f/4. As always I shopped around and found the usual cheap grey imports for a fair bit less than UK supplied stock. Problem is - grey imports = potential warranty problems so its a trade off between the price difference and how much you value the security of a 3 year warranty. Enter Digital Depot who comfortably undercut all other UK suppliers and got me the lens within 2 working days. Definitely with talking to... (read more)

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★★★★☆

“Purchase of Canon 100 to 400mm L Series Lens”

Written on: 11/03/2012

Recently purchased a Canon 100 to 400mm L series lens from Digital Depot in Stevenage Herts. I wanted to trade in a number of lenses to support the finance of a significant upgrade in my equipment. I spoke with a number of retail outlets to find the best price for my the lenses I wished to trade in and the lens I wanted to buy. On both fronts Digital Depot were the best prices available. Having agreed the details of the part exchange Digital Depot kept me informed of the progression and... (read more)

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★★★★★

“Great service”

Written on: 09/03/2012

After looking around the net for a new camera bag I narrowed it down to two, the best price I could find for one of them was was at DigitalDepot but I still had a few questions, a few short e-mails to Stuart at DD later that were all answered quickly and positively, I decided to go for a Lowepro Classified, I placed my order at 13:45 on the Wednesday, I got an e-mail confirming the order almost instantly and a tracking number, by the time I got to work Thursday morning I had an e-mail from... (read more)

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★★★★★

“25mm Summilux lens - Xmas present purchase”

Written on: 03/03/2012 by Sgott (1 review written)

I contacted Stuart at Digitaldepot regarding the purchase of the prime lens as above. He was able to offer me an extremely competitive price match on the product. I accepted his offer, and his very fast phonecall response, and made a purchase. He sent out the lens quickly and it arrived following day. Well worth doing business with and a pleasure to deal with. Will definitely buy from again :) (read more)

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★★★★★

“Quick, friendly and fantastic service”

Written on: 29/02/2012

I was looking to purchase ten digital cameras for the school that I work in and looked on the Digital Depot website. I saw a camera there that suited our needs but it was marked as out of stock. I e-mailed Digital Depot to see when they would be getting more in and within about 5 minutes had a reply at about 7 in the evening! They could get no more of the camera that I wanted but made a suggestion of a similar camera and once I agreed, the representative had been e-mailed - again the same... (read more)

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★★★★★

“Excellent all round”

Written on: 16/11/2011

I visited the site to check the price of some binoculars I was interested in purchasing. I saw there was a chat facility and so I used that to check that the item was in stock. I then ordered the item and paid via Paypal. I contacted a member of staff through 'chat' to ask if Royal mail could be used instead of a courier and they spoke to the packing section to post it out via Royal mail. The next morning at 7-30 am Royal mail were knocking on my door to deliver the binoculars! What more... (read more)

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★★☆☆☆

“talk the talk but do not deliver on it”

Written on: 10/11/2011 by moumoulous (1 review written)

Bought 70 200 Nikon lens and when it arrived it had been shoddilly packed ie. recycled cardboard box flimsily held together with parcel tape and a single layer of bubble wrap. I was surprised it survived the journey. Lens cap a non Nikon one that does not fit properly.No Nikon box either. The MD was all apologies explaining that the normal packer was away and that it was indeed unacceptable etc etc and that he would send me a Nikon lens cap \"asap\". Three emails later and I am still... (read more)

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★☆☆☆☆

“No Customer Service At all”

Written on: 13/09/2011 by danifiocco (1 review written)

My DLSR was stolen from my place and I decided to buy another one, then I bought a Sony DSLR a-390 and paid £8.95 for next day delivery 'cause I was going on holiday and I needed it to be delivery on the day, at 13:00hrs on the day after I bought it nothing happened and I gave them a call, The person that I spoke with over the phone was very polite, but That doesn't take away the fact that they sold me something that they didn't have on stock, and messed up my holiday. They could've given... (read more)

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★★★★★

“Superb service”

Written on: 08/08/2011 by Moos3h

Excellent service with goods in stock and helpful staff, including advice from the owner. VERY good, a complete model for how other independent businesses should be run. The shop is also very nice and has some interesting second hand stock which is reasonably priced. Worth a trip to Stevenage Old Town to take a look around! (read more)

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★★★★★

“5 stars”

Written on: 02/08/2011 by Tis_Trig (1 review written)

I found Stuart @ DD to be very helpful and true to his word. I contacted him regarding a Nikon TC-20E III and he gave me a very good price inc free delivery and he managed to send it out the very same day I phoned (afternoon phone call) to make my order. It arrived the very next day. If your thinking of purchasing any camera equipment then give these guys a try or even better still give them a call - as you will never know they could save you a few quid like they did me.. Would I recommend... (read more)

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★★★★★

“A pleasure to deal with”

Written on: 27/05/2011

After a bad experience with another camera retailer i came across the Digital depot, the online chat facility is brilliant and i was able to talk directly to a staff member who physically checked the stock for me. I ordered straight away and the camera was delivered on time and well packaged. I have bookmarked the site and will certainly buy from Digital depot again. (read more)

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★★★★★

“Worth the slight extra cost”

Written on: 26/05/2011

This company is considerably better than others ive delt with. the main advantage was being able to chat with someone online, without the usual sitting in a call queue. the service so far has been briliant. i selected free delivery and still received the camera next day. One thing to remeber also is that they carry UK stock, not EU semi-grey imported stuff. and you also get a 2 year warranty. (read more)

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★★★★★

“When the world was deserted of the brand new Fujifilm...”

Written on: 08/04/2011

When the world was deserted of the brand new Fujifilm F550exr Digital Depot came to my rescue. When earthquakes and tsunamis had left the world waiting Digital Depot stepped up. When other companies were feasting on supply and demand, prices going every higher, Digital Depot was the voice of reason.

Thanks you Digital Depot, for a splendid, honest and super service.

Stuart, Amsterdam. (read more)

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★★★★★

“I have used digital depot for years now and find their...”

Written on: 04/04/2011

I have used digital depot for years now and find their service incredible!
The staff know what they are talking about and go above and beyond to help.

I am a novice to the SLR but have recently bought my 1st one with the advice and help they gave me I felt confident in getting the nikon d3100. It's a amazing camera , I'm so grateful for the advice I received in making my decision.

I will continue to shop here and highly recommend this company to anyone looking to purchase a digital camrea! (read more)

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★★★★★

“My order was delivered safely and well packed, and I...”

Written on: 26/01/2011

My order was delivered safely and well packed, and I received it very quickly; I was very surprised how quickly since the postage was free. I love the lens; a 70-300mm Canon IS Zoom and tried it out immediately and produced some lovely photos of birds on my feeder; even through the glass of the kitchen window they were clear. (read more)

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★★★★★

“I contacted Stuart at Digital Depot for a good price...”

Written on: 19/12/2010

I contacted Stuart at Digital Depot for a good price on a D7000 as I was struggling to find any UK ones in stock. He said that he only had one in stock but it was display one that was sitting in a display cabinet. He offered me it at £899 and that was including delivery. It still had the full Nikon Warrante on it so I was very pleased.

Ordered tuesday afternoon and it arrived Thursday morning and considering the snow at the moment and everything being delayed that was brilliant.

I've... (read more)

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★★★★★

“I was looking to get a Nikon D700 & 24-70 f2.8, Stuart...”

Written on: 08/12/2010

I was looking to get a Nikon D700 & 24-70 f2.8, Stuart beat the best price I could find on the net for genuine UK stock and it was delivered next day a he said it would.
I will be using again. (read more)

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★★★★★

“Digital Depot is a great website and shop to do...”

Written on: 02/12/2010

Digital Depot is a great website and shop to do business with, They are friendly and very helpful guiding you to the right choice in equipment even if its cheaper than the item you first wanted.
There Customer service is top rate and their delivery is great, i had ordered my Nikon lens 10am and had it in my hands by 10am next day and the country had just had the big snow fall so was very happy.

I would recommend these people to anyone and everyone (read more)

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★★★★★

“Spoke to Stuart at Digital Depot, about getting a...”

Written on: 30/11/2010

Spoke to Stuart at Digital Depot, about getting a Nikon SB900 Flashgun, stock was low and he offered to reserve one until payday. Payday came, he gave me a good price on the flashgun, ordered that day, flashgun was sent that afternoon with next delivery.

Would definitely recommend Digital Depot to friends and family. (read more)

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★★★★★

“Fantastic service and prices. I ordered the lens on...”

Written on: 29/11/2010

Fantastic service and prices. I ordered the lens on Friday afternoon and it arrived first thing Monday. Really happy with my purchase.
Stuart was very helpful and dealt with my order (once I had decided on what I wanted) very quickly. (read more)

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★★★★★

“Phoned to place order Fri afternoon, item delivered...”

Written on: 27/11/2010

Phoned to place order Fri afternoon, item delivered Sat morning! Great price, great service. I would definitely purchase from Digital Depot again. (read more)

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★★★★★

“Stuart and the team are always very helpful,...”

Written on: 23/11/2010

Stuart and the team are always very helpful, knowledgeable and even when I was just starting out offered valuable advice without the pressure of trying to make me buy the most expensive products they have!

Now I've moved on with my photography they always help to get me the best prices possible for my gear which is why I'll always try and give them my custom whenever I'm in the market for new equipment.

Dave. (read more)

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★★★★★

“Great price, Great service. I have used Digital Depot...”

Written on: 02/04/2010

Great price, Great service. I have used Digital Depot before and their service was exactly the same this time round...Excellent. Delivery was next day by Fed Ex and was packaged really well. I will definitely be using them again and would recommend them to anyone.
(read more)

Guest's Comment

Written on: 29/06/2011

Why have you made such an obviously incorrect & misleading review? They've ripped hundreds of people off :-(

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