Vashi Reviews - www.vashi.com

★★★★★
5.0 / 5
99% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Note from Review Centre: Vashi was previously known as Diamond Manufacturers
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“Good Value for money and satisfactory customised product.”

Written on: 27/03/2015 by Tosin89 (1 review written)

I am very pleased with the service I received from Vashi's staff. Ring hunting and comparing took me over 6 months and I contacted the Vashi staff several times over this duration. They were very helpful and responsive to my enquiries and questions. For a first time buyer, they made my experience very smooth and I am recommending all my male friends to them. My advice to anyone looking to buy from Vashi, is that viewing the diamond online is not the same as viewing it in person. So make sure… Read Full Review

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“Excellent Service, very helpful staff”

Written on: 23/03/2015 by SteveTiller (1 review written)

Very impressed with the service I received. From discussions over the phone or via e-mail, to sending me photos of various items for comparison I was wholly impressed with everyone I spoke with. Wouldn't hesitate to deal with them again or recommend them. Website is very good, one minor issue is that the comparison option didn't always work when linking through different filters… Read Full Review

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“Great customer service”

Written on: 22/03/2015 by AjVe (1 review written)

Was purchasing a diamond pendant for my wife. I had already purchased a diamond engagement ring and diamond stud earrings from Vashi.com (previously known as diamondmanufacturers.com) in a tiffany setting. I wanted to purchase the same setting for the pendant but this design was not available on the website. I contacted Vashi.and after a couple of emails I managed to order the diamond pendant in a tiffany setting and have this covered by their usual no quibble guarantee. Very satisfied customer… Read Full Review

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“Made her happy!”

Written on: 21/03/2015 by 198O'Connor (1 review written)

My wife loved her princess cut diamond earings. She wouldn't change it. Perfect… Read Full Review

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“An excellent experience.”

Written on: 21/03/2015 by pbw1982 (1 review written)

I came across Vashi.com after a search an internet and their reputation was good. At first, I was slightly intimidated by the huge choice of settings and diamonds. But this is Vashi.com's strength and allowed me to buy a great engagement ring at a great price. The highlight of my shopping experience was my visit to the showroom. I was able to view all the rings and diamonds I had chosen on the website as well as some options that they had put together for me. The prices were clearly labelled… Read Full Review

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“Beautiful engagement and wedding rings”

Written on: 01/03/2015 by AlvaroPorter (1 review written)

I was presented with an absolutely stunning diamond engagement ring. The diamond and the unique style of the ring attracts a lot of compliments! We then returned the ring to have the wedding band made to match exactly. The service was extremely efficient and friendly, even when I did start to panic as we had left the order a little late before flying off to get married. The staff were very understanding the ring was sent back in plenty of time. I would highly recommend and would go back… Read Full Review

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“Engagement Ring”

Written on: 22/02/2015 by uqNoble370 (1 review written)

The web based views of the ring were very accurate, the information on the diamond was good (although some explanation of the quality codes would be helpful). Ordering was simple and the tracking and delivery worked very well… Read Full Review

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“Great ring and great customer service”

Written on: 14/02/2015 by Sambuking (1 review written)

I purchased a customised engagement ring for my (now) fiancee in the Summer of 2014. I chose a diamond with the desired characteristics and a setting for the diamond. Once ordered, communication was great throughout the process, and the ring arrived promptly in discreet packaging, with a ring sizer included just in case. When I eventually proposed in later 2014, my other half loved the ring. Unfortunately, once it was out of its box, we both noticed several inclusions in the diamond, which… Read Full Review

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“Excellent”

Written on: 19/01/2015 by EdithTrevino158 (1 review written)

100012285 The ring is gorgeous and my wife to be was delighted with it. Vashi's customer service was excellent and they have even been in touch since I bought the item to check that we are enjoying the purchase. I would very much recommend them… Read Full Review

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“Vashi Diamond Ring”

Written on: 17/01/2015 by usnato (1 review written)

it really nice and look really expensive, was very good choice. thank you very much… Read Full Review

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“Fantastic Service”

Written on: 16/01/2015 by rlDriscoll131 (1 review written)

From start to finish of ordering, Vashi provided an exceptional service. The jewellery was stunning and every need was attended to. 5 stars… Read Full Review

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“Superb service”

Written on: 15/01/2015 by Medeiros492 (1 review written)

Order number 100013716 Superb service extremely helpful wth picking the size of the ring and always easy to contact when I needed to ask a question to the online help people. Would highly recommend to anyone who is looking at buying rings. Quick and easy service especially while I did it from abroad and all through emails and the help chat centre with no phone calls required! Many thanks… Read Full Review

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“Excellent, Friendly and Efficient Service”

Written on: 14/01/2015

I liked the layout of the whole site, and the ability to choose the exact setting and stone I wanted was amazing. The service I received after placing my order was very good, with immediate replies to emails and frequent updates on the state of my order. The lifetime warranty and follow up call from a member of the team to check if I was satisfied with the product was a nice touch, and it is obvious they take their customer relationships seriously. I would (and likely will) use the services at… Read Full Review

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“3rd Purchase - Sapphire and Diamond Hoop Earrings”

Written on: 12/01/2015 by simonearl (3 reviews written)

These earrings were the 3rd purchase I've made from Vashi having previously bought 2 diamond necklaces. I was looking for something quite delicate with the sapphire as the prominent feature and a diamond halo to match a necklace. Generally I always check Vashi first and found a pair that were ideal. When they arrived, they matched the high expectations I had and I knew they would be the perfect Christmas gift. My fiancée loves them too and has received several compliments on them already… Read Full Review

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“3rd Purchase - Sapphire and Diamond Hoop Earrings”

Written on: 12/01/2015 by simonearl (3 reviews written)

These earrings were the 3rd purchase I've made from Vashi having previously bought 2 diamond necklaces. I was looking for something quite delicate with the sapphire as the prominent feature and a diamond halo to match a necklace. Generally I always check Vashi first and found a pair that were ideal. When they arrived, they matched the high expectations I had and I knew they would be the perfect Christmas gift. My fiancée loves them too and has received several compliments on them already… Read Full Review

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“Not the cheapest but possibly the best”

Written on: 05/01/2015 by cruickshank2 (1 review written)

Initially uneasy about buying diamonds online as the potential for fraud significant. Buying from a major brand name jeweller online would resolve this but their offerrings seem expensive for what they are, also a bit impersonal. The vashi site does seem to offer genuine education and a coherent pricing structure. They have to make a profit but here you sense it is a margin, not trying to rip you off. Was initially a bit concerned about the extra cost for the independent diamond assessment, if… Read Full Review

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“It worked!”

Written on: 02/01/2015 by rob.allum (1 review written)

I purchased a lovely solitaire engagement ring from Vashi in December 2014 and it arrived well packaged and in good time. Very happy with the service I received and will definitely recommend this company to others… Read Full Review

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“Great Engagement Ring”

Written on: 30/12/2014 by caton_jon (1 review written)

Order 100013579 I was looking for an engagement ring for my girlfriend and happened to find just the right ring in the right size. The ring has amazing sparkle and she loves it. Delivery was very efficient… Read Full Review

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“vashi made a big decision easy to make!”

Written on: 30/12/2014 by Hassie (1 review written)

I knew I wanted to propose to my partner but aside from that knew nothing about the world of diamonds. I trawled the high streets and was given good service and lots of coffee but I just couldn't find the "one", in the same way I have with my partner. She would have loved to help but was determined to keep the element of surprise! Then I searched online and firstly noted Vashi's strong ratings as well as apparent value for money compared to the high street. The real benefit came when I rang… Read Full Review

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“Amazing diamond”

Written on: 29/12/2014 by Carsonla1966 (1 review written)

Order #100013432 We upgraded our original diamond with a new setting. The whole process was very easy and we were able to arrange several viewings to make sure we chose the right diamond and the right setting. There was a vast range to choose from and we were able to compare various diamonds with different settings. The staff at Vashi were friendly and helpful and made the experience a pleasure. We ended up with an amazing ring at a great price and were able to offset the value of the… Read Full Review

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