Diamond Manufacturers www.diamondmanufacturers.co.uk Reviews
Latest Reviews
★★★★★
“Delighted bride to be”
Written on: 26/05/2013
I am the proud recipient of one of your stunning engagement rings and couldn't be happier with it (or my new fiance!). The ring is beautiful and your service when it needed re-sizing last week was excellent- a quick turnaround (very important when you want to keep wowing your girlfriends)and you kept us informed throughout. I knew exactly what step the ring was at in your workshop and when it would be back at my desk. My fiance will certainly recommend you to his friends too as you even... (read more)
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★★★★★
“Very Happy Customer”
Written on: 24/05/2013 by Steveukrm
I've been planning my proposal for some time and decided to look at prices of engagement rings online before going to purchase in a jewellery shop (wasn't keen to trust a large purchase with an online retailer) but when I saw the huge difference between what was offered in a shop compared to what I could get online it was a no-brainer. It was then about finding an online retailer that was trustworthy. After spending some time looking around I came across Diamond Manufacturers. I checked... (read more)
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★★★★★
“Great Diamond Suppliers”
Written on: 24/05/2013 by DrHAP (1 review written)
I purchased some diamond stud earrings for my wife from this company. An important purchase that I needed to get right. The earrings are very much what I'd hoped for. The DM order process worked well with regular phone calls to ensure the customer was happy. My wife is certainly happy with the end result! I would certainly recommend this company. DrHAP (read more)
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★★★★★
“Excellent service, professional assistance..”
Written on: 23/05/2013
There are those that provide customer service, there are those that provide excellent customer service and then there is Diamond Manufacturers. Excellent does not begin to describe my experience during the process of purchasing a stunning engagement ring (2606) I cannot praise the company and the services they provided enough. From my first enquiry to the delivery of the ring everyone I spoke too provided a service that is extremely rare nowadays. Nothing was any trouble, any questions I had... (read more)
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★★★★★
“Excellent! (2774)”
Written on: 23/05/2013 by bmath2 (1 review written)
The ring that I bought is exceptional quality and value. The service exceeded anything I'd received before - they called me within half an hour of my order being placed online to discuss delivery times. Unfortunately I bought the wrong size and the ring had to be returned and resized. Again the service was excellent and the staff were happy to help, including emailing a returns form to me within minutes of my call to inform them. They called upon receiving the ring and to tell me that it was... (read more)
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★★★★★
“fantastic service for a special occasion, Scott 2845”
Written on: 22/05/2013 by oscwes (1 review written)
Engagement ring was of the highest quality, size was perfect, shipping was on time. Service was excellent and I was well informed through out my purchase I highly recommend diamond manufacturers to my friends and family The complete package (read more)
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★★★★★
“Excellent!”
Written on: 21/05/2013 by S4LLY123456
We purchased the engagement ring from Diamond Manufacturers, the service then was brilliant. Purchasing the wedding bands from them also seemed the best idea. The bands have come and they are just perfect! I am so happy with the quality of them. Kerstin was very helpful and professional. I would recommend them without a doubt. Thank you for the perfect rings for the perfect couple! (read more)
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★★★★★
“Beautiful rings, lovely service and very fast delivery ”
Written on: 21/05/2013 by s__b (1 review written)
I purchased a lovely ring from Diamond Manufacturers in early April. I placed the order at 4pm and needed it the following day. I was met in central London the following evening with a ring and all the paperwork. My (now) fiancé loved the ring. The similarly priced engagement rings I saw in high street jewellers look like toy jewellery next to one I got from them. I wanted the ring to be a surprise so I didn’t know the exact size of the ring. It was several sizes too big. Diamond... (read more)
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★★★★★
“Quality product, Quality product and a great price”
Written on: 21/05/2013 by CormacLong (1 review written)
i recenctly dealt with the Diamond Manufacturers team in picking out a eternity ring for my wife. the range and price on offer could not be beaten anywhere i could find either on the high street or other online retailers. the ring arrived the next wporking day and although my wife was delighted with her gift i needed to have it re sized. Again he pulled out all the stops showed the after sales service was just as professional asd the pre sales pitch - a real sign the team at diamond... (read more)
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★★★★★
“Would highly recommend”
Written on: 21/05/2013
Easy to use website, good prices and great service. Overall the experience of ordering from the Diamond Manufaturers was quick, easy and enjoyable. I will use them again in the future (hopefully for wedding rings rather than another engagement ring!). (read more)
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Showing 1 - 10 of 724 Reviews
★★★★★
“Service to match such a significant purchase.”
Written on: 20/05/2013
I wanted a diamond engasgement ring. I had already determined that online sources were a lot cheaper than high street shops and that I was going to get a much better stone and setting for my budget. So which online service to choose? The first differentiator for me was the granularity in size advertised, to each point (one hundreth) rather than rounded to the nearest 10. That made me trust the precise quality offered more than rounded numbers. Next the online dialog allowing me to choose... (read more)
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★★★★★
“Truly outstanding customer service”
Written on: 19/05/2013 by Mazrain
Due to a very tight time frame around new year, I placed a delivery with Diamond Manufacturers to be delivered before the New Year. Unfortunately there were some complications and it appeared that I would not be able to receive the ring in time. However, in a true moment of magic, I received a call from their service centre on new year's eve to say that my item would be delivered later that day. I was incredibly grateful for this outstanding service and the company's representatives were... (read more)
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★★★★★
“5 Star Service at its best..”
Written on: 18/05/2013 by dockannan
Wanted to buy a surprise gift for my wife's Birthday, tried many high street jewellers - were too expensive for the product offered. Stumbled on Diamond Manufacturers through Review Centre and Moneysavingexpert. I am so glad that i found them. Website layout was brilliant and found the ring i wanted in matter of minutes. It has been a 5 Star experience from the time i placed the order. Had a phone call to confirm the order straight away. They kept me updated all the way and i felt i was in... (read more)
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★★★★★
“Engagement/wedding rings”
Written on: 18/05/2013 by C10GHL (1 review written)
Words completely fail me as to what an amazing company Diamond Manufacturers are. Everything about them from service, quality of goods, price, communication, speed, information, emailing photos.... has exceeded all my expectations. I also checked out high street jeweller prices and was provided with quotes for a similar ring but with a smaller diamond and a lesser colour/clarity. Needless to say the prices were sky high, so the RRP figure given to you by DM is true (make sure you insure... (read more)
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★★★★★
“Excellent service, great value for money (engagement ring)”
Written on: 16/05/2013 by Alexanae (1 review written)
After doing some research online i came upon the Diamond Manufacturers website. Website is well designed and very easy to search for products. With about 20 minutes of browsing I found the ring i wanted to get for my partner. I even wanted to test out the statement of 61% less than high street on prices so I printed out the rings specs without the price and went to Hatton Gardens. Entered 5 different shops and all told me that for that specific type of requirements I would be looking... (read more)
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★★★★★
“excellent quality, delivery and price”
Written on: 13/05/2013
I have to say, I'd immediately recommend DM to others. No problems with the payment, delivery ever so quickly, very good quality of the product and best price! (read more)
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★★★★★
“Customer Service at its Best”
Written on: 13/05/2013 by CharlysMum
I have just had a bespoke wedding band made by Diamond Manufactures that fits perfectly around my engagement ring. I have to admit to being a little hesitant having a bespoke ring made via the internet but the level of customer service provided gave me the confidence to proceed with the order. The customer service team keep in contact all the way through so you never have any worry about how things are prgressing. Ring arrived earlier than expected and lived up to all my expectations. A... (read more)
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★★★★★
“Great service delivery and quality!”
Written on: 10/05/2013 by TomHayf (1 review written)
The website user experience is brilliant, very friendly to use on desktop and mobile devices (being a web and graphic designer you can consider that a high commendation). The price was fair and well matched against competitors offerings. The customer service as well as ring and diamond quality is unsurpassed. They were very friendly and answered all of my questions with confidence and conviction. I'll happily come back to you in the future for the wedding rings (if she says yes) in a... (read more)
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★★★★★
“Engagement Ring”
Written on: 09/05/2013 by AKO2AKO (1 review written)
An absolute beautiful ring, top quality. I did a little research on diamonds about there qualities clarity, colour, shape, cut Etc & this little beauty ticked all the boxes when it arrived. I went for the 18 carat gold that too was top quality no flimsy rubbish (you get what you pay for is my motto). Service before & after was excellent & delivered on time. Oh & my fiancee loves it, or was that me she loves. Thank you diamond manufacturers your well recommended my me. I'll be back soon... (read more)
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★★★★★
“I bought some diamond earrings for my wife to...”
Written on: 09/05/2013
I bought some diamond earrings for my wife to celebrate the birth of our son. I trawled websites, the high street and well-known diamond retailers in central London...nothing quite came close. A great end-to-end service and the earrings are lovely. (read more)
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Showing 11 - 20 of 724 Reviews
★★★★★
“Fantastic Quality Service”
Written on: 07/05/2013 by Nelly80
I was really happy, my fianće also, with the product we recieved. I got a fone call to explain there was a 1 day delay in shipping, but was worth the wait. The team kept me updated and were very helpful. Was delivered when they said it would be. My fiancé was happy with the sparkle ! (read more)
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★★★★★
“AMAZING CUSTOMER SERVICE FROM PURCHASE TO DELIVERY”
Written on: 07/05/2013
The experience of Diamond Manufacturers certainly exceeds any other on line retailer, or high street establishment. My wife was thrilled with the ring, which was purchased as a surprise gift for our 35th wedding anniversary. I was very impressed with the quality of the diamond, as I bought her a ring a little while ago, and she was so disappointed with the quality, we returned it for a refund. Your company does go the extra mile to ensure the quality is first class, and with an affordable... (read more)
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★★★★★
“Excellent costumer service”
Written on: 07/05/2013 by hilario1981 (1 review written)
I bought a ring from Diamond Manucaturers. This was the first time I bought something so expensive online, and was really nervouse. This was probably the best client support I received in my life. The support was excellent, fast, personalized and very efficient. I needed a quick delivery and they were able to ship it on time. The ring was really gorgeous and has an incredible light. Would really recommend Diamond Manufacturers. Thank you Kerstin for such a good buying experience. (read more)
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★★★★★
“Excellent products and services”
Written on: 07/05/2013
I purchased a diamond ring and a wedding band, they are exactly what it said on the website! The service was excellent, I received a few calls, which were all followed up by emails to keep me updated with my purchase. I am truely happy that I chose Diamond Manufacturer for my rings, I have already recommonded it to my friends for their purchases. Fei (2780) (read more)
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★★★★★
“She said yes!”
Written on: 04/05/2013
The ring was everything it said on the website. Very easy to order and was pleased to get a call within 10 minutes to confirm. The lady I spoke to was friendly and helpful. Got several calls keeping me updated on my order including when it had been dispatched. Beautiful presentation box. Couldn't be happier! (read more)
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★★★★★
“Service and Quality”
Written on: 30/04/2013 by lazerblazer (1 review written)
This is the second ring purchased from Diamond Manufacturers and again they have exceeded all of my expectations. Even more important the wife is delighted. The quality is first class, the service supurb, delivery in under 24 hours, what more could you ask? Anyone looking to understand what customer service is about should look at the service provided by Diamond Manufacturers, it is the best I have ever seen. (read more)
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★★★★★
“Cannot find a single fault in anything they do....”
Written on: 30/04/2013
Cannot find a single fault in anything they do. Absolutely superb service from first point of contact through to the ring arriving. Had to send the ring back for re-sizing and was told it would take 5 working days - in fact, it was back with me within 2!! They also called and emailed me to confirm they had recieved the ring, called and emailed to say it had been posted back to me and finally called again to confirm I had recieved it and was happy with the resize. Anyone looking at buying a... (read more)
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★★★★★
“Excellent service and product from start to finish!”
Written on: 29/04/2013 by johnnyboiboiboi
I wanted an engagement ring for a special week away and although I visited several websites, your web pages were clear and easy to use. The service was excellent throughout the order but the fact that you took your time out by contacting me to see if I was happy with my ring really struck a chord and it was very genuine as well. I am happy to announce that my girlfriend said yes and she absolutely loves her diamond solitaire platinum ring. I want to personally thank DM for your excellent... (read more)
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★★★★★
“Excellent Service”
Written on: 29/04/2013 by WJones4 (1 review written)
After researching the company and agreeing what kind of engagement ring my fiancee wanted i place an order. The ring was sent in good time and met all our expectations. The contact from DM was great and you were aware of the process of your order at all times and where it was. After 9 months of being happily engaged the ring became a bit lose so we took advantage of the free resizing. The after service was very good we were told when they had received the ring back and when it was being sent... (read more)
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★★★★★
“Excellent service and value.”
Written on: 28/04/2013
I first bought an engagement ring for my fiancée in 2011 and based on that experience I had no hesitation in returning to Diamond Manufacturers to buy our wedding rings this year. The speed,quality of service and value for money is not matched by retail shops and I recommend DM most highly. Our rings arrived safe and secure in enchanting wooden boxes and their beauty matched our expectations so we are very pleased with them and will always consider DM in any future purchase. On both... (read more)
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Showing 21 - 30 of 724 Reviews
★★★★★
“Excellent Service”
Written on: 26/04/2013 by ThomasD86
I recently bought a ring online from Diamond Manufacturers and was very impressed with the service I received. The ring, which was excellent value, arrived after only a matter of days and fitted the description I had ordered exactly. Importantly the packaging was discreet to ensure it was kept a surprise from my fiance. I received a phone call from the company after the ring had arrived to ensure my order was correct. The entire purchase was exellent and I would definitely recommend this... (read more)
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★★★★★
“Stunning product & first class service”
Written on: 24/04/2013 by jdstewart87 (1 review written)
The engagement ring I purchased was beautiful and at an unbelievable price. The range of bands and diamonds was second to none. I was easily able to browse through their fantastic range and create the perfect ring. The customer service was brilliant, they were extremely helpful throughout the entire process. I will recommend the services of this company to my family and friends, and will definitely shop with them again. My many thanks. J.Stewart (read more)
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★★★★★
“Unbelievable service. I feel like I should have paid more!”
Written on: 24/04/2013 by Woodj6 (1 review written)
This is the third purchase I have made from DM. An engagement ring, a bespoke wedding band (for her) and an off-the-rack wedding band for me. I bought the engagement ring and my wedding band over the internet and the wedding band for her was one they offered to make - bespoke - based on her engagement ring. They have honoured their lifetime guarantee for polishing and cleaning twice and when I didn't know her ring size they offered to fit the new wedding bang to the engagement ring as part... (read more)
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★★★★★
“2nd Purchase from DM”
Written on: 24/04/2013 by Groundcontrol85
I purchased a diamond ring from diamond manufacturers for my fiancee and proposed, after she said yes we had to get it re-sized which was no problem and hassle free. Came back very fast and we get it polished every year. I then purchased 2 Platinum wedding rings which arrived also very fast, I had to re-size mine 3 times to get it right but again there were no problems. They email and phone to let me know when the rings were being sent and when they arrived. Very good communication and... (read more)
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★★★★★
“Great value for money ”
Written on: 24/04/2013 by Shaunhinds645 (1 review written)
They have the best customer service I have come across anywhere keeping me up to date with my order and calling to make sure its fine if your looking for jewellery at a great price look no further. The ring I got for my fiancé was amazing I was so impressed I bought my wedding ring from them as well which I love amazing company. (read more)
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★★★★★
“Fantastic service and beautiful product (2690)”
Written on: 24/04/2013 by JsyGAC (1 review written)
I purchased from DM after finding them on a websearch. I was a little bit sceptical about ordering online but I needn't have been. The service was absolutely first class from everyone I dealt with. They recommended rings to me based on my budget, my preference and what type of ring my girlfriend likes. The ring itself is absolutely stunning and looks very very high quality indeed and arrived well packaged in a lovely presentation box. Would recommend to anyone without hesitation. A1. (read more)
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★★★★★
“Superb service and value for money”
Written on: 23/04/2013
I was so excited to receive my engagement ring and it certainly did not disappoint once delivered. The ring was just beautiful and the best specification we could find for our budget, far better than high street retailers. Having looked at the Earnst Jones website, the same spec engagement ring costs 70% less on Diamond Manufacturers website. I had done a lot of research so knew exactly what I wanted, so DM was perfect as you can select the exact spec. I've been told to select colour and... (read more)
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★★★★★
“Best value for money available”
Written on: 23/04/2013 by 123whoarewe
Can i just start by thanking everyone at dm for there professional help, they bent over backwards to help with everything I needed even taking a further amount off my ring as it was slightly above my price range! My ring has just arrived in the post a couple of days ago, no fuss it arrived exactly when it was due, it came in a nice wooden box nothing spectacular but still very presentable I paid just under £4,000 for my ring 1.09 caret, platinum, si2, colour e, cut ideal , I picked the... (read more)
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★★★★★
“Great Company”
Written on: 23/04/2013 by Mal_mage
Very helpful, great affordability and very fast and secure. Diamond Manufacturers will help you get just what you want. Definitely recommend. (read more)
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★★★★★
“Excellent Service, Quality Product”
Written on: 23/04/2013 by tpretty9
This is the second product I have bought from this company and I have been very impressed with both. The customer service is brilliant and they ensure that you are happy with your purchase at all stages. (read more)
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Showing 31 - 40 of 724 Reviews
★★★★★
“great value, fantastic service!”
Written on: 22/04/2013 by shadow80
I purchased an engagement ring from DM recently and would gladly purchase from this great store again. Whilst I was very anxious about purchasing online and was warned against it I had nothing to worry about! The ring was stunning and easily as good if not better than expected with a price that cannot be beaten. I was contacted throughout the process and guided through everything, with expert recommendations to my questions. Thank you for ensuring my now fiancee got exactly what she... (read more)
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★★★★★
“Amazing quality and service!”
Written on: 22/04/2013 by clarkemj
My first experience with DM was when my engagement ring was bought last year. I was so delighted with the quality of my diamond ring that we decided to use DM for our wedding bands. I was also extremely impressed with the packaging of my ring and the beautiful wooden presentation box that it came in. The service and aftercare is second to none. I would recommend DM to anyone who is cautious about buying jewellry online. Our wedding bands came on time and are of excellent quality. I decided... (read more)
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★★★★★
“Fantastic first class personal service”
Written on: 21/04/2013 by DiamondLady007
My husband ordered a new ring shank for my engagement ring as a surprise for our anniversary, just before it was meant to arrive he was emailed to say that the diamond i had was too big for this particular ring, he then told me about this so i could choose the one i wanted, he felt that the surprise had been spoiled, i then looked at all the designs that would match up with my wedding and eternity rings. I spoke to an advisor on the phone, this is where the first class service began, she was... (read more)
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★★★★★
“Happy Customer”
Written on: 19/04/2013
The engagement ring I bought was good quality. The staff are very helpful and friendly. They assisted me in every detail from choosing the right ring to delivery. I'm very happy with the ring as is the missus and I would definitely recommend this company. (read more)
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★★★★★
“Super Fast Delivery”
Written on: 19/04/2013 by MMuzakkir (1 review written)
An amazing engagement ring delivered super-fast, my finace was thrilled and I couldn't be much happier with my purchase. Thanks to the team! (read more)
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★★★★★
“Ruby & diamond”
Written on: 18/04/2013 by HappyRed (1 review written)
Fantastic customer service. I ordered one ring which unfortunately wasn't suitable. I returned the ring and was refunded quickly and without question. The helpful customer service helped us find a more suitable ring which arrived quickly in a beautiful presentation box. I am delighted with my ruby and diamond ring, excellent quality and good value for such a high quality product. I was initially dubious about ordering such a considered purchase over the Internet but the service and product... (read more)
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★★★★★
“All round perfect!”
Written on: 18/04/2013 by NeilH3 (1 review written)
I have now left it a month since purchase to write this review to ensure I can speak in more detail about the product. In summary I have found buying from Diamond Manufactures hassle free, extremely good value for money and an outstanding final product. All this comes with excellent customer service and friendly staff that really want to help you. I started my purchase by choosing my own style and own diamond from their website which is extremely informative and easy to use. The diamond... (read more)
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★★★★★
“Fantastic, quick & professional - 1st Class service”
Written on: 18/04/2013 by rsw1979
I am not normally one for writing reviews but I cannot recommend diamond manufacturers highly enough! I wanted an engagement ring to surprise my girlfriend with but like most guys had no clue what i was looking for.... After calling and speaking to one of their very knowledgeable advisers - Andrew, my decision was so much easier to make. Everything about the diamond and its quality's was explained simply to me so that i could achieve the maximum effect for the budget i had. Andrew took... (read more)
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★★★★★
“Fantastic Product - Great Service”
Written on: 15/04/2013
An extremely professional service, was able to make modifications from the standard range at no additional cost. The product itself was delivered withing 2 days of placing the order and in perfect time for the required occassion. The ring is of extremely high quality and in comparison to other available outlets, online and high street jewelers, the price was absolutely fantastic. Excellent value, excellent product and excellent customer service. Delighted!! (read more)
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★★★★★
“Spectacular service, excellent product.”
Written on: 14/04/2013 by MDP13 (1 review written)
I deal with very few online traders. I have a healthy respect for my security and have cultivated only three traders that I regularly deal with. Ergo, I admit to a level of nervousness when searching for my wife's engagement ring! Long story, don't ask! However, I took a chance and ordered from Diamond Manufacturers. I have never experienced service such as that which ensued. Prior to despatch I was contacted by email and telephone to ensure that I had completed my order correctly and had... (read more)
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diamondmanufacturers.co.uk
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Woodj6's Response to Woodj6's Review
Written on: 24/04/2013
I was so enthusiastic that I forgot to spell check this! oops!