Vashi Reviews - www.vashi.com

★★★★★
5.0 / 5
1327
99% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Note from Review Centre: Vashi was previously known as Diamond Manufacturers
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Latest Reviews

“Engagement Ring purchase”

Written on: 02/06/2015 by Simobadd (1 review written)

I contacted the Vashi team to enable me to find the perfect ring for my fiancee to be and the team there were fantastic. From advice on the phone to the face to face meetings with product options - rings and diamonds - everything was tailored to me and without the pressured sell. Thanks everyone (she said yes by the way!). We will be back for the wedding rings soon… Read Full Review

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“Excellent diamond rings with excellent service!”

Written on: 29/05/2015

First ordered the engagement ring from Vashi, excellent service and fast delivery. I then returned to Vashi to order my future wife's wedding band.... When I saw the quality of her band, I decided that I would wear a band too, having previously decided that I wouldn't be wearing one. Had several phone calls with the person I dealt with , who's checked up on if I'm happy with the service… Read Full Review

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“Friendly and very helpful.”

Written on: 18/04/2015 by KiannaWallace1945 (1 review written)

My experience with vashi was a superb experience they went over and above to help me get the right ring for me. I am extremely thankful to them all and also a great thanks for the superb product… Read Full Review

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“Couldn't have been easier”

Written on: 17/04/2015 by ctDavies46 (1 review written)

We bought a man's wedding ring a few months prior to our last purchase. It arrived well packaged and quick. Unfortunately the ring was too big but Vashi took it back no quibble, for a full refund, and the insured courier service worked fine. Due to the simplicity, low prices and fast service of Vashi we decided to try and ordered another size. Again the order arrived promptly and securely. The ring fit perfectly and we're really happy with it. Any time I've spoken to their customer service… Read Full Review

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“Best Customer Service Ever”

Written on: 04/04/2015 by Stephroberts (1 review written)

My fiancée originally purchased my engagement ring from Vashi and I was pleased with the helpful guidance when I approached them about resizing my ring for the perfect fit. 3 weeks before our wedding I returned my white gold ring for cleaning and maintainance to ensure it looks perfect next to my new wedding band. I am over the moon with the results; service was prompt, professional and my ring looks fresh, clean and sparkly on return, I can really tell the difference. Despite initial… Read Full Review

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“Good Value for money and satisfactory customised product.”

Written on: 27/03/2015 by Tosin89 (1 review written)

I am very pleased with the service I received from Vashi's staff. Ring hunting and comparing took me over 6 months and I contacted the Vashi staff several times over this duration. They were very helpful and responsive to my enquiries and questions. For a first time buyer, they made my experience very smooth and I am recommending all my male friends to them. My advice to anyone looking to buy from Vashi, is that viewing the diamond online is not the same as viewing it in person. So make sure… Read Full Review

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“Excellent Service, very helpful staff”

Written on: 23/03/2015 by SteveTiller (1 review written)

Very impressed with the service I received. From discussions over the phone or via e-mail, to sending me photos of various items for comparison I was wholly impressed with everyone I spoke with. Wouldn't hesitate to deal with them again or recommend them. Website is very good, one minor issue is that the comparison option didn't always work when linking through different filters… Read Full Review

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“Great customer service”

Written on: 22/03/2015 by AjVe (1 review written)

Was purchasing a diamond pendant for my wife. I had already purchased a diamond engagement ring and diamond stud earrings from Vashi.com (previously known as diamondmanufacturers.com) in a tiffany setting. I wanted to purchase the same setting for the pendant but this design was not available on the website. I contacted Vashi.and after a couple of emails I managed to order the diamond pendant in a tiffany setting and have this covered by their usual no quibble guarantee. Very satisfied customer… Read Full Review

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“Made her happy!”

Written on: 21/03/2015 by 198O'Connor (1 review written)

My wife loved her princess cut diamond earings. She wouldn't change it. Perfect… Read Full Review

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“An excellent experience.”

Written on: 21/03/2015 by pbw1982 (1 review written)

I came across Vashi.com after a search an internet and their reputation was good. At first, I was slightly intimidated by the huge choice of settings and diamonds. But this is Vashi.com's strength and allowed me to buy a great engagement ring at a great price. The highlight of my shopping experience was my visit to the showroom. I was able to view all the rings and diamonds I had chosen on the website as well as some options that they had put together for me. The prices were clearly labelled… Read Full Review

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“Do NOT trust Vashi.”

Written on: 05/03/2015 by Davenports (1 review written)

Their 30 day money back guarantee on Vashi.com is a lie The email replies give vague promises for tomorrow and next week. No straight answers. I feel this will be a long fight to get my money back. If anyone else suffers the same problem, contact me, i can see others on here already. Together we can shout louder. If they're having cashflow problems then i want my £2500 back before they go BANKRUPT!… Read Full Review

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“Beautiful engagement and wedding rings”

Written on: 01/03/2015 by AlvaroPorter (1 review written)

I was presented with an absolutely stunning diamond engagement ring. The diamond and the unique style of the ring attracts a lot of compliments! We then returned the ring to have the wedding band made to match exactly. The service was extremely efficient and friendly, even when I did start to panic as we had left the order a little late before flying off to get married. The staff were very understanding the ring was sent back in plenty of time. I would highly recommend and would go back… Read Full Review

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“Engagement Ring”

Written on: 22/02/2015 by uqNoble370 (1 review written)

The web based views of the ring were very accurate, the information on the diamond was good (although some explanation of the quality codes would be helpful). Ordering was simple and the tracking and delivery worked very well… Read Full Review

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“Very Disappointed in Vashi.com - VASHI RUBBISH”

Written on: 20/02/2015 by Cammmi (1 review written)

I purchased a ring from Vashi.com and as soon as I opened the package I was disappointed and felt that the ring was lighter and less impressive than the picture and what I'd been expecting. I had it valued and was told it was worth less than half of what I paid for it even though Vashi included a b.s. valuation that said it was worth twice as much. I quickly returned the ring to them for a refund and patiently waited the 30 days as per their refund policy. After the 30 days I chased for the… Read Full Review

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“Great ring and great customer service”

Written on: 14/02/2015 by Sambuking (1 review written)

I purchased a customised engagement ring for my (now) fiancee in the Summer of 2014. I chose a diamond with the desired characteristics and a setting for the diamond. Once ordered, communication was great throughout the process, and the ring arrived promptly in discreet packaging, with a ring sizer included just in case. When I eventually proposed in later 2014, my other half loved the ring. Unfortunately, once it was out of its box, we both noticed several inclusions in the diamond, which… Read Full Review

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“Is this the right company?”

Written on: 21/01/2015 by MullerM (1 review written)

Reading other reviews I can't believe this is the same company. Very poor service overall. Don't get me wrong, very polite and reasonably prompt in getting back to me. However, when I needed to make a simple return, their inability to bend their policy of 30 days return was met with nothing but technicalities and empty platitudes. It's worth mentioning I was a few hours late of initiating the return, but they were completely unable and unwilling to help. To me, this is the essence of customer… Read Full Review

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“Excellent”

Written on: 19/01/2015 by EdithTrevino158 (1 review written)

100012285 The ring is gorgeous and my wife to be was delighted with it. Vashi's customer service was excellent and they have even been in touch since I bought the item to check that we are enjoying the purchase. I would very much recommend them… Read Full Review

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“Vashi Diamond Ring”

Written on: 17/01/2015 by usnato (1 review written)

it really nice and look really expensive, was very good choice. thank you very much… Read Full Review

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“Fantastic Service”

Written on: 16/01/2015 by rlDriscoll131 (1 review written)

From start to finish of ordering, Vashi provided an exceptional service. The jewellery was stunning and every need was attended to. 5 stars… Read Full Review

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“Superb service”

Written on: 15/01/2015 by Medeiros492 (1 review written)

Order number 100013716 Superb service extremely helpful wth picking the size of the ring and always easy to contact when I needed to ask a question to the online help people. Would highly recommend to anyone who is looking at buying rings. Quick and easy service especially while I did it from abroad and all through emails and the help chat centre with no phone calls required! Many thanks… Read Full Review

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