Avanti Kitchens Reviews

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★★★★☆
4.2 / 5
68
76.5% of users recommend this
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Latest Reviews

★☆☆☆☆

“Awful customers service”

Written on: 19/07/2017 by Adrian.... (1 review written)

We've been trying to replace our bathroom through Avanti for the last 10 months (yes 10 months!). The main reason the process has taken so long is their inability to call or return our calls. It seems to take 3-4 weeks to get a response from anyone and when you call to complain they suddenly pay attention for all of 5 minutes. Now we've hit a stumbling block in the order and rather than listening to my request to look at options to work around it, they tell me it'd be better if I take my… Read Full Review

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★★★★★

“Simply the best ”

Written on: 24/03/2017 by Johnt9jtb (1 review written)

From start to finish could not fault the service .The designer came up with 3 good bedroom designs which we juggled about to come up with our perfect bedroom. The cabinet quality is first class and also was there fitter who made a brilliant job, all joints absolutely perfect .We would not hesitate to recommend to anyone… Read Full Review

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★★☆☆☆

“Shocking customer care and communication ”

Written on: 16/03/2017 by Mirr (1 review written)

I am still waiting for my kitchen to be finished. Only minor elements left but the time and excuses from Avanti is ridiculous. The number of calls I've made and the number of excuses I've lost count. I will be putting in a official complaint. I went by recommendations for Avanti...would I recommend them in future...a very easy no… Read Full Review

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★★★★★

“New Avanti Kitchen ”

Written on: 10/03/2017 by StevePurchase (1 review written)

We had a new kitchen supplied and installed by Avanti during the summer of 2016. Compliments to Avanti for the product and finished kitchen we have now got. We had a few issues at the point of installation, but all were suitably rectified at that time. We have now had several months of good use of the new kitchen and we are very pleased with all aspects of the kitchen. I suppose with every large job applied to a home, there inevitably will be some issues and snags that ultimately result. It is… Read Full Review

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★★★★★

“100% recommended!”

Written on: 22/02/2017

Anyone looking for a company to do work in their kitchen, bathroom or bedroom should look no further than Avanti. Ultra professional from day one. Starting with the initial scoping of the works through to the finished article - I couldn't be happier with the service, product and value for money I've had from Avanti. Informative and friendly staff in the office and expert kitchen fitters on site. This might sound like an advert they have written because it's so positive but I honestly can't… Read Full Review

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★★★★☆

“Happy with bathroom refurbishment”

Written on: 21/02/2017 by LilacCustomer (1 review written)

We are very pleased with our bathroom refurbishment. Every aspect of the project went extremely smooth. The refurbishment was carried out with minimum disruption and the fitter and apprentice (and the electrician) carried out a first class job. Our fitter and apprentice (and the electrician) were extremely courteous and kept us updated as the work progressed. Their work and timekeeping was first class. We cannot recommend Avanti highly enough and we are very happy we chose them in the first… Read Full Review

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★★★★★

“Fabulous Kitchen renovation ”

Written on: 10/02/2017 by Suekei (1 review written)

We are absolutely thrilled with our new kitchen, it was a big job and involved knocking a wall down to create a kitchen- diner,Every thing went very smoothly, and was done with minimum disruption and they did a first class job. Our fitter was brilliant and took a real pride in his work, was a pleasure to have around and did a fabulous job I cannot recommend Avanti highly enough and we are so glad we choose them Fantasic from planning to instillation… Read Full Review

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★★★★★

“Brilliant Service”

Written on: 08/02/2017 by jqRasmussen405 (1 review written)

This is the second Avanti kitchen we have purchased. Communication was fantastic, and all tradesmen turned up exactly as we were told they would. Our kitchen is absolutely beautiful. Thank you to all at Avanti… Read Full Review

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★☆☆☆☆

“Terrible customer service”

Written on: 02/02/2017

Throughout the whole process, customer service and communication from Avanti was appalling. Poor communication about installation schedule and internally with their fitters, no communication about missing items, poor response to emails and replying to voicemail. Two and a half months after first fit date still not repaired damaged kitchen panel. The kitchen fitters themselves were really professional and friendly, however, and the quality of their work was very high. Just let down by the… Read Full Review

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★★★★★

“Excellent Kitchen”

Written on: 26/01/2017 by BGHunter (1 review written)

Would like to congratulate Avanti on the superb installation of our new kitchen. Their employees arrive punctually, were helpful and all the work was carried out efficiently and to the highest standard. Minor problems were discussed with us and solved to our complete satisfaction. We throughly recommend Avanti for their high quality product, their expertise and their professional service… Read Full Review

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★☆☆☆☆

“Crap!!! Service and left with incomplete kitchen a...”

Written on: 25/01/2017 by Hickeybx232 (1 review written)

Absolutely terrible service! Left with a incomplete kitchen a month later, service Manager not answering emails or calls, I will never use ir recommend them , and are reporting them to trading standards !!! Please do not use them!!… Read Full Review

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★★★★★

“Excellent customer service and quality kitchen ”

Written on: 16/12/2016 by Maldives2007 (1 review written)

We ordered our kitchen at the end of August and it was fitted at the beginning of December, from start to finish we were very impressed with the service we received from Avanti. We were kept informed at all stages of the process. Our kitchen is now installed and is absolutely beautiful. It has been fitted to a high standard. Everyone we dealt with were helpful. We would definitely recommend Avanti for your kitchen… Read Full Review

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★★★★★

“Great service”

Written on: 06/12/2016 by Karenfletcher (1 review written)

We were delighted with the service that we received from Avanti during our recent bathroom renovations. From start to finish the service was excellent with the Sales advisor, the electrician, the fitters and even the skip turning up at the time they stated. The fitting took 7 days and was left clean and tidy at the end of each day. The fitters even cleaned the spare bedroom that they had used the store their equipment at the end of the job. The bathroom looks fantastic and although it wasn't… Read Full Review

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★★★★★

“Excellent kitchen”

Written on: 26/11/2016 by aaPugh201 (1 review written)

More than happy with the quality of the kitchen and the service we received from the start to the completion which was fitted as planed and on time… Read Full Review

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★★☆☆☆

“Zero customer service and bits missing from order”

Written on: 25/11/2016 by charli__x (1 review written)

We ordered an avanti kitchen a few months ago, and at first everything seemed great. The designer was lovely, price was good, and we loved the kitchen we had chosen. Since then we have had numerous issues with the company. Firstly our fitting was delayed from 24th October to the 07th November, which isn't the biggest deal except we had been told to book a skip that we then had to delay. I then get another phone call to say my cooker won't be ready on that date and I would have to wait until… Read Full Review

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★★★☆☆

“Nice product but incomplete fitting and poor apologies? ”

Written on: 24/11/2016 by hmhpsych (1 review written)

Having had an Avanti kitchen in the past we decided to refresh the work surface and doors. Avanti were keen to get us to sign on the dotted line and to be honest the sales and planning pitch was good. Fitting followed swiftly. This was subcontracted to a third party (who was very good). All good? Not quite. Avanti failed to deliver two parts of the order, one door and the upstands (the bit that sits on the edge of the work surface. Clearly this is not the end of the world. However, we are… Read Full Review

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★★★★★

“Excellent workmanship - well done fitter ”

Written on: 23/11/2016

From start to finish all staff involved invested a lot of time and effort to ensure that although what we wanted was not always physically possible, a very acceptable alternative was offered. Design to fit an awkward area turned out extremely pleasing and thanks too, to a very patient and skilled fitter. He arrived promptly every day, worked non stop and cleared up every evening even though he made very little mess. He worked professionally, quietly and nothing was too much… Read Full Review

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★★★★★

“Excellent workmanship - well done fitter ”

Written on: 23/11/2016

From start to finish all staff involved invested a lot of time and effort to ensure that although what we wanted was not always physically possible, a very acceptable alternative was offered. Design to fit an awkward area turned out extremely pleasing and thanks too, to a very patient and skilled fitter. He arrived promptly every day, worked non stop and cleared up every evening even though he made very little mess. He worked professionally, quietly and nothing was too much… Read Full Review

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★★★★☆

“Nice looking Kitchen.”

Written on: 22/11/2016 by bsgee (1 review written)

Nice looking Kitchen units, designed to fit in your Kitchen, with hundreds of permutations to choose from. The fitters were good did the job in three days with as little intrusion in the house as possible, its surprising how you miss the sink when you do not have one, well the rest is up to me, decorating etc in time for Xmas, what a nice Xmas present it is… Read Full Review

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★★★★★

“Excellent Quality”

Written on: 17/11/2016 by stevestuffz (1 review written)

Amazed how thrilled we are with our new kitchen…. From start to finish all of the contractors and staff have been professional, kept us informed of everything that is going on, kept to all proposed timescales and have been extremely friendly. The standard of finish for all aspects is very impressive. Will defititly recommend to a friend. … Read Full Review

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