Netflights Reviews - www.netflights.com

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Latest Reviews

“No complaints at all”

Written on: 24/10/2016 by jeAyers225 (1 review written)

Having seen some negative reviews, I was a little nervous about using Netflights, but nontheless was attracted by an excellent price, so took a chance. I received great service from my initial contact with Customer services on the telephone to check availability (I did not believe the price quoted on momondo!!). The online booking system was easy and from start of input to receipt of the etickets took no more than 45 minutes. All was present and correct on the airline's web site too. Will… Read Full Review

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“They have not booked the correct ticket. cheated me”

Written on: 02/09/2016 by Whittakerxk299 (1 review written)

I have booked a ticket. they didn't book properly. Airlines didn't allow me to board the flight. I have lost worth of GBP500 and ended up paying the new flight ticket worth of GBP1200. They are not aware of basic guidelines. Taken my money and cheated me. Waste of money. We have been struggling to earn money, people are looting like this. This is not fare. Very poor response. Please be aware and never get into this. I am initiating the legal action against to this… Read Full Review

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“flights to philadelphia ”

Written on: 22/08/2016 by Carmeloq169 (1 review written)

my wife and I are flying to philly in september. Ilooked for flights at comparison sites and netflights were the cheapest.I booked with them and the whole process was very easy and straightforward.I had 1 query so emailed them and the reply was prompt and answered the question.The flights are with delta which are the cheapest direct flights.Even for an oldie it was simple.A the documents were emailed to me when they said they would be… Read Full Review

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“Disgusting Service”

Written on: 14/06/2016 by Hayley92 (1 review written)

This company has been an absolute nightmare to deal with, they are quick enough to take your money but not to give it back when you are entitled to it. I'd booked flights to Thailand in January. In February, I found out I was pregnant (unplanned), and due to medical advice from my midwife I was told to cancel the holiday due to the Zika Virus. We rang net flights soon after finding this out, to be told the Zika Virus was not in Thailand (even though it is on the government website, my… Read Full Review

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Etrade's Response to Hayley92's Review

Written on: 13/08/2016

I had very bad experience with netflights. No customer service, No professionalism. Modern Robbers. They get you stuck in their trap to get more money from you. Had horrible time of tension and uncertainty with lot of emails and calls (with long waiting times) to them. If you are lucky to speak customer service representative, they will just apologize and make false promise that concern person will get in touch which will never happen. Took money for booking and didn't send email with booking details. After 4 days of follow ups, One person called asking for more money as that fare was no longer available. I missed better deals while they got stuck me by taking money. I would highly recommend to avoid them whatever temptation you get of low fares.

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Etrade's Response to Hayley92's Review

Written on: 13/08/2016

I had very bad experience with netflights. No customer service, No professionalism. Modern Robbers. They get you stuck in their trap to get more money from you. Had horrible time of tension and uncertainty with lot of emails and calls (with long waiting times) to them. If you are lucky to speak customer service representative, they will just apologize and make false promise that concern person will get in touch which will never happen. Took money for booking and didn't send email with booking details. After 4 days of follow ups, One person called asking for more money as that fare was no longer available. I missed better deals while they got stuck me by taking money. I would highly recommend to avoid them whatever temptation you get of low fares.

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“VERY DISAPPOINTING”

Written on: 04/01/2016 by Teagan153 (1 review written)

I TRIED TO PAY FOR MY FLIGHT AND MY SONS WITH A CREDIT CARD EVEN THOUGH THEY ADDED 2% BUT THREE ATTEMPTS IT DID NOT WORK.VERY ANNOYED AS I COLLECT AIR MILES! HAVE USED LOTS OF TIMES BEFORE BUT WILL NOT AGAIN… Read Full Review

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“Good value”

Written on: 25/10/2015 by Yadieln499 (1 review written)

I have booked flights with Netflights on several occasions and always found value for money. When I did have a query the telephone staff were very helpful and talked me through the problem… Read Full Review

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“Grumpy old man”

Written on: 25/10/2015

Satisfactory, which is rare for a G.O.M. !… Read Full Review

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“Easy to book”

Written on: 24/10/2015

The website is very clear and easy to use. Have booked through Netflights many times and have never had any problems. I would defiantly recommend Netflights for finding best prices… Read Full Review

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“great value fares”

Written on: 23/10/2015 by rodders47 (1 review written)

i was looking for return flights from Manchester to Philadelphia for june/july 2016, and went on several comparison sites, but none could compare with netflights variety of options and value, so look no further if you want great value options and fares… Read Full Review

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“Orlando car hire”

Written on: 23/09/2015 by Junez472 (1 review written)

Have used netflights for car hire several times (Alamo) and always been more than satisfied. The required documentation and detailed instructions arrives promptly and the prices are always keen. In the unlikely event of a problem there is a UK landline phone available, ond on the one occasion in the past when I needed to call the back-up service was excellent… Read Full Review

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“Excellent service”

Written on: 22/09/2015 by chrissie217 (1 review written)

Always book with Netflights the staff are knowledge and understand your travel requirements and can always offer advice. I know that when I book with Netflights all the details are taken care of. Always recommend to friends and family… Read Full Review

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“The worst by far”

Written on: 03/09/2015 by Spewy87 (2 reviews written)

I tried to change one party of 4 to a different date. Told the cost was approx. 15% higher than the original value!!! It was only a one way change. I then asked to change it to another person - simply NO Due to my working hours I tried to deal with tis via email - NO RESPONSE. So I called and must have been fortunate enough to speak with the worst customer service individual in history. I rated the service 1 star, because there is no zero or minus rating available. I am happy for someone to… Read Full Review

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“understating true cost of car hire”

Written on: 11/08/2015 by LarissaMcLean55 (1 review written)

hired a car through netflights website after seeing their ad whilst looking for car hire i selected an economy class 4/5 door car and was offered a 4/5 door fiesta or similar from avis at a good price of £184.50p for 14 days so i decided to take this offer and paid with my debit card in full. approx 1 hr later i received the booking confirmation along with the hire voucher which has to be shown at the avis counter as proof of hire,i thought this is a very good service. however 24hrs later i… Read Full Review

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“Dealings with Netflights”

Written on: 10/08/2015 by VivPearce (1 review written)

I haven't actually flown yet but my dealing with Netflights throughout the booking process and afterwards when we needed help with medical seats has been brilliant. Every person that I had the pleasure of dealing with throughout the process could not have been more helpful… Read Full Review

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“Phone”

Written on: 25/06/2015 by 128Porter (1 review written)

Why is there an extra charge when you book By phone… Read Full Review

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“Online Payment chaos”

Written on: 24/06/2015 by arLucas346 (1 review written)

Very poor online experience. Always used this company in the past but will be reluctant in the future. Staff admitted they had problems but that was no consolation, had to resort to booking by telephone at our expense, Had to check with our bank over payment issues, other customer had the same problems. Maybe you just can't get the staff these days… Read Full Review

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“Twice yearly Cape Town flight bookings. ”

Written on: 27/05/2015 by raTorres379 (1 review written)

We have been using Netflights.com now for at least eight years and been quite satisfied with the with the competence and friendliness of staff dealing with queries when I have had problems with online booking procedures. We only use the service for flights and have not had any problems with the documentation provided. We like the rapid response in replies and the followup after the bookings and at the end of the trip on the return home. We use South African Airways for our flights who offer… Read Full Review

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“Auckland to Perth flight ”

Written on: 25/05/2015 by 230Murray (1 review written)

Very helpfull staff organised our flight and hotel as always when we use this site … Read Full Review

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“Nothing's too much”

Written on: 24/05/2015 by RaymondMacPherson395 (1 review written)

Had to put together plans for a trip to the U.S. Some of which I was not sure would be options, so I contacted the office and could not have received better support, In the end I looked at my deal, had everything I wanted at a price much less than I thought possible for high season, and also the option for on going support… Read Full Review

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“We dont go anywhere other than Netflights”

Written on: 22/05/2015 by TonyCresswell (1 review written)

Well, maybe we do, but we always end up using them cos they always come out the best! Seems a shame we don't get to speak to the very lovely advisors so much nowadays as the system is geared for us to DIY, but there you go. Only one gripe and it has been recent; I tried more than a couple of times to get flights to Svalbard - I emailed the enquiry, it was acknowledged and yet nothing ever came of it - chance gone. Hasn't put us off booking flights to Alaska in August, and now we have netted… Read Full Review

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