Netflights Reviews - www.netflights.com

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Latest Reviews

“understating true cost of car hire”

Written on: 11/08/2015 by LarissaMcLean55 (1 review written)

hired a car through netflights website after seeing their ad whilst looking for car hire i selected an economy class 4/5 door car and was offered a 4/5 door fiesta or similar from avis at a good price of £184.50p for 14 days so i decided to take this offer and paid with my debit card in full. approx 1 hr later i received the booking confirmation along with the hire voucher which has to be shown at the avis counter as proof of hire,i thought this is a very good service. however 24hrs later i… Read Full Review

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“Dealings with Netflights”

Written on: 10/08/2015 by VivPearce (1 review written)

I haven't actually flown yet but my dealing with Netflights throughout the booking process and afterwards when we needed help with medical seats has been brilliant. Every person that I had the pleasure of dealing with throughout the process could not have been more helpful… Read Full Review

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“Phone”

Written on: 25/06/2015 by 128Porter (1 review written)

Why is there an extra charge when you book By phone… Read Full Review

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“Online Payment chaos”

Written on: 24/06/2015 by arLucas346 (1 review written)

Very poor online experience. Always used this company in the past but will be reluctant in the future. Staff admitted they had problems but that was no consolation, had to resort to booking by telephone at our expense, Had to check with our bank over payment issues, other customer had the same problems. Maybe you just can't get the staff these days… Read Full Review

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“Twice yearly Cape Town flight bookings. ”

Written on: 27/05/2015 by raTorres379 (1 review written)

We have been using Netflights.com now for at least eight years and been quite satisfied with the with the competence and friendliness of staff dealing with queries when I have had problems with online booking procedures. We only use the service for flights and have not had any problems with the documentation provided. We like the rapid response in replies and the followup after the bookings and at the end of the trip on the return home. We use South African Airways for our flights who offer… Read Full Review

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“Auckland to Perth flight ”

Written on: 25/05/2015 by 230Murray (1 review written)

Very helpfull staff organised our flight and hotel as always when we use this site … Read Full Review

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“Nothing's too much”

Written on: 24/05/2015 by RaymondMacPherson395 (1 review written)

Had to put together plans for a trip to the U.S. Some of which I was not sure would be options, so I contacted the office and could not have received better support, In the end I looked at my deal, had everything I wanted at a price much less than I thought possible for high season, and also the option for on going support… Read Full Review

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“We dont go anywhere other than Netflights”

Written on: 22/05/2015 by TonyCresswell (1 review written)

Well, maybe we do, but we always end up using them cos they always come out the best! Seems a shame we don't get to speak to the very lovely advisors so much nowadays as the system is geared for us to DIY, but there you go. Only one gripe and it has been recent; I tried more than a couple of times to get flights to Svalbard - I emailed the enquiry, it was acknowledged and yet nothing ever came of it - chance gone. Hasn't put us off booking flights to Alaska in August, and now we have netted… Read Full Review

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“I booked a flight for 2 people to the state. When the...”

Written on: 17/05/2015

I booked a flight for 2 people to the state. When the email paperwork arrived I checked and saw that it had the wrong dates on it. When I contacted them they were closed leaving me with a sleepless night. Finally, the next morning when I got in touch they said it would be £300 to change. I told them I didn't pick the date that they told me but they wouldn't have it and started blaming Virgin for the charges. So I called Virgin personally who said they would be happy to change the flight free… Read Full Review

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“Netflights- Buyer Beware”

Written on: 14/05/2015 by ChelsieB1 (1 review written)

I urge anyone looking for a low cost holiday to avoid Netflights. Obviously no one books a holiday with the intention of cancelling it, but unfortunately sometimes these situations arise. Netflights are the most incompassionate company on the face of this earth and should you find yourself in an unfortunate situation you stand to lose your money. My booking was for a flight to Mexico City (return). The intention was to meet a friend who lives out there, but due to unforeseen circumstances… Read Full Review

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“WORSE TRAVEL AGENCY AND WEBSITE EVER ”

Written on: 01/04/2015 by AnabelleRoss152 (1 review written)

I have booked ticket to Aden Yemen and cost me over £500 after two weeks from my booking Yemen got in to WAR so all the airport in Yemen AND Aden closed I called netflight and I told them they said no information from the Turkish AIRline say the airport closed so I had ask as YEMEN not safe to change my flight location to Egypt and I paid the extra money which was £90 Now as my family can’t fly from Yemen to Egypt I called and I asked to change the date of my flight The answer as the… Read Full Review

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“Quality Service,spot on”

Written on: 24/02/2015 by Meredithw417 (1 review written)

After reading the reviews of many service providers,I elected to go with Net Flights for the first time. They were not the cheapest but competitive so I elected to try them and book a flight to and from America. Boy was I glad. It was all over and done with, within the space of three hours and I had my email tickets as well. A five star rating is just not good enough for these people and the worries that I had were certainly not necessary .Go for it,these people are good and efficient… Read Full Review

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“Easy to use, straight forward results, efficient service”

Written on: 25/01/2015 by Marelit1988 (1 review written)

Easy to use, straight forward results, efficient service… Read Full Review

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“Excellent”

Written on: 06/01/2015 by Banbury20 (2 reviews written)

Having had a bad experience previous with online booking company, I was wary of booking my Australian trip again this way. After checking reviews I thought I would give Netflights a go. The price was very competitive and they arranged my internal flights also in the one price. Having a few queries I contacted the company about seating etc, and I got a response immediately solving my query very professionally without the hassle. When my email tickets arrived the next day via email, alas my… Read Full Review

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“Tickets not arriving”

Written on: 01/01/2015 by ipHurley384 (1 review written)

Realising that our tickets had not arrived I called Netflight first thing on Monday morning. I had prompt professional and very pleasant customer service. The young lady promised me that they would be sent out by first class post and YES they arrived Tuesday morning. Well done. This is not the first time I have had dealings with Netflight and always had this very good service… Read Full Review

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“netflights car hire”

Written on: 14/10/2014 by jk30 (1 review written)

went on holiday, hired car through travel agent, a well known name. they used netflights. When we arrived at destination, went to netflights stand at the airport to be told we had to pay for a full tank of petrol in advance, whether we used a full tank or not? We had paid at travel agents for the car, insurance, taxes etc. netflights we were told by car hire firm that what we had paid netflights DID NOT COUNT, they required us to pay a further £600 plus for the hire of a corsa for 1 week… Read Full Review

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“Shocking customer service”

Written on: 22/09/2014 by Krausewh462 (1 review written)

I arranged car hire through this company. I was charged £79.80 by the car hire company and I have asked netflights how this figure was arrived at. After two months of 'investigating' and numerous letters they do not know why that money was taken or what it was for! Their staff are rude and don't know anything. You can never speak to the same person. I have repeatedly contacted them with regard to this but it is like flogging a dead horse. ABSOLUTELY USELESS!! Do not book through them… Read Full Review

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“A good place to start”

Written on: 21/09/2014 by mjBradley341 (1 review written)

I used them to book 4 flights and accommodation to Florida. I researched a lot and they were the cheapest, they were available in the evenings, made changes when I needed them at no cost (although they could have charged), kept me informed of events and offered advice. I was trying to book via Topcashback but the link broke so they discounted it all a bit more to compensate. In short they did everything that i could have expected. I hadn't heard of them before and, perhaps like you ,had some… Read Full Review

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“Disappointing”

Written on: 04/09/2014 by eveytom (2 reviews written)

We had used netflights previously with no issues however we are very unhappy with our recent dealings with them. We were charged more than the original price, then asked to change our plans late in the day as the flight was full, then refused our money back. Add in some very rude staff in between and you can see the picture. When we eventually got our money back we booked online with Travelbag who, thank god, were great all the way through and offered really excellent customer service. I will… Read Full Review

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Shirinazmat's Response to eveytom's Review

Written on: 21/09/2014

How far netflights relieable. Pl. send me full view. Iwant a round ticket Londo -Dhaka ,Dhaka- LOndon 3rd week of December 2014

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“Fantastic service and price”

Written on: 01/09/2014 by nottyash (4 reviews written)

After being let down by Travelbag I rang these to get a decent price on flights to Bangkok. They didn't dissapoint giving me the best price and were very helpful on the phone. I have booked on line in the past too and had no problems, the website was easy to use and everything went smoothly. Recommended… Read Full Review

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