Designer Sofas 4u Ltd Reviews

Click here if this is your business
★★★★☆
3.6 / 5
64% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Designer Sofas 4u Ltd - Ask a question now

Media Gallery for Designer Sofas 4u Ltd

Designer Sofas 4u Ltd

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Good company to deal with. Highly Recommended!!”

Written on: 21/07/2014 by Rochellebloomfield (2 reviews written)

Hi there, I always feel a little apprehensive when purchasing an expensive item on-line. My experience with Designer Sofas4u has been first class. The sofa is extremely comfortable and looks splendid. I received delivery of my chair over the weekend and just wanted to say how happy I am with it and also with the service. The delivery guys were great and very professional (phoning beforehand to let me know time etc). I had read various reviews about your services. Am really happy. Thanks… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Our new sofa has arrived”

Written on: 19/07/2014 by NatalieWillis (2 reviews written)

The new sofa is stylish, comfortable and an excellent online purchase. Customer service and delivery was great too, we were actually given a choice of which day to receive it. Both me and my partner hold down jobs in the city it's difficult for us to take time off work (no hols left for the year :) We opted for a Saturday delivery. One slight niggle tho, on delivery I noticed a leg on the sofa was scuffed. I pointed it out to the delivery driver and they quickly went to the van and got a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Don't ignore customers!”

Written on: 17/07/2014 by Giovani246 (1 review written)

Ordered a small item that was to be delivered by normal postal delivery - yet they still charged me £8 and it took over 2 weeks to come (next day express would be cheaper so don't understand delay. Because I'm out during the day, I emailed customer service to ask them to inform me when it would be delivered (their terms and conditions say they do this). No reply. I tried again and explained I lived in an apartment block and access was by intercom only so it would be vital for me to know which… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Good service on both my purchase”

Written on: 24/06/2014 by loury1976 (2 reviews written)

Recently my partner purchased a novelty armchair online for our newly decorated living room. It was actually my interior designer who advised me if Designer Sofas as it's good price, very prompt delivery on stated date. Based on this good experience I asked for velvet samples on a sofabed which arrived quickly. I then was able to place the order by phone for the sofabed. Delivery was within the quoted time, communication after placing the order to delivery was good. On the day of delivery the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Samples ordered only”

Written on: 22/06/2014 by paulinedee717 (1 review written)

I only ordered samples as I was after purchasing a sofabed because my inlaws were coming to visit. I just wanted to say that even the service for this was incredibly good. It was very easy to find the samples I required and they were delivered within two days of requesting. The packaging was professional and made me want to read up on the company more. I will definitely be using Designer Sofas4u in the coming months and would recommend them to friends as I feel the service would be great… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“After service none existent”

Written on: 19/06/2014 by AnabellaRegan477 (1 review written)

I ordered a Chesterfield 1930s sofa and 3 months later it arrived. The front arm panels clearly have holes where the panels have been attached to the sofa with nails. I took photos, called and emailed DesignerSofas4U, after not hearing a thing for a week, I called and was informed that this was NORMAL with this style sofa. I explained that these holes were unsightly and could possibly get bigger asking what they intended to do about it (at that stage happy if they fixed it because the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Had to correct their mistake!”

Written on: 11/06/2014 by Jessbanks (1 review written)

Ordered an armchair, which arrived with the wrong feet. They sent me the new feet by post but an absolute nightmare putting them on. You would think it would be simple to unscrew the old ones & screw in the new ones but all the screw heads burred and the would not screw all the way in. Took the feet off an hammered the awl into each screw hole. Still could not screw all the screws in. Nightmare. Nightmare Nightmare. Two hours later and still trying. Should have returned the chair and got… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“1st class service from start to finish. Good Value &...”

Written on: 14/04/2014 by marsden005 (1 review written)

Brilliant service from start to finish on email and over the phone. Samples arrived quickly and discount was honoured after the sale date as promised. The sofas we ordered were the 2 seater and 3 seater Chesterfield Knightsbridge Suite upholstered in Antique Tan leather. Lovely, great quality and very comfortable furniture. Highly recommend! The communication and delivery was a breeze as I had to delay the delivery of our suite until we received our keys to the new flat. The delivery men were… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“you get what you pay for”

Written on: 07/04/2014 by jon_b_123 (1 review written)

The chair and customer service are of equal quality, disappointing… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Good choice of fabrics and value for money!”

Written on: 30/03/2014 by roger2thompson (1 review written)

We needed two accent chairs in wool check for our study in our house. We decided to visit 3 shops that offered similar chairs. I was shocked how two of the companies were using the same fabric companies yet charged double the price! They looked identified in quality - only difference being designersofas4u.co.uk were a factory showroom where as darlingsofchelsea.co.uk had a proper showroom (which again was quite confusing as the Manchester showroom has 4 possibly 5 different company trading… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“A satisfied customer. Thanks guys x”

Written on: 23/03/2014 by Guestjanereviewer (1 review written)

My Chesterfield arrived today, all I can say is it's wonderfully comfortable, looks fabulous and is of great quality. Delivery was spot on, even though I'm all the way up in Scotland. Excellent communication all the way through, very efficient company. Thank you so much! Hopefully I will be shopping from you guys in the very near future. All the best & Happy Easter… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I had my doubts, but now I'm happier than ever! ”

Written on: 22/03/2014 by Colemanfa121 (1 review written)

I ordered a 2.5 seater antique brown leather Chesterfield from Designer Sofas 4u back at the beginning of February because I'm moving into my own house, and I wanted a Chesterfield that would look classy without paying a whole load of cash. It was only after I ordered it that I read some of the reviews on here, people were appalled by their customer service, the quality of the furniture, and furniture not getting delivered, having problems with returns, chasing them up and getting no… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent Service. Would recommend to others…”

Written on: 18/03/2014 by jake1downing (1 review written)

From the very start I received a friendly service. I was kept updated throughout the manufacturing process. The delivery team was accommodating as I was going to be out of the country when Designer Sofas4u were trying to book the initial delivery. However when I informed them about my non-availability they rescheduled it for the week after. Overall I was very happy. The customer service staff were friendly and helpful and the delivery staff were as well. Beautiful sofa. Great experience… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Simple, friendly service and Beautiful Quality Furniture”

Written on: 25/02/2014 by Scarlett99pa (1 review written)

My title says it all. For a long time I have desired low level seating in plain leather. I came across this company's adverts on the internet in the sale and I was delighted with the deal I got for my February delivery of my '1930’s Chesterfield black leather 3 seater settee and two matching chairs’. Whilst bought unseen I did send my brother-in-law, who lives up north and knew my requirements and tastes plus the company's good reputation, to check out the furniture before I made the big… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“bad customer service bad cushions aswell”

Written on: 25/02/2014

the delivery was fast that is it, the rest is bad i purchased a three piece leather white chesterfield suite i was recomended to use a medium cushion filing, which is much to soft i phoned customer service and spoke to a gentleman said i purchased the furniture four weeks ago, and explained to him about the problem he said i could change the cushin inners for £150 i said i phoned the customer service a week after receiving the furniture and explained one of the cushions was no good and she… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Poor Customer Service”

Written on: 13/02/2014

Customer service is a joke, this is a trading company of Emerald Upholstery in Blackburn who make low end furniture avoid this company at all costs… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent Service. Lovely Furniture - Thank You!!”

Written on: 17/01/2014 by 123tommo (1 review written)

I had been looking for a nice classy yet comfortable sofa for my new apartment for sometime. I came across DS4U website and ordered my suite. It was reassuring and excellent customer service to receive a phone call the next day just to check all was OK with my order and to confirm the choice of fabric. I was undecided with the colour so I was offered some fabric samples. Fabric samples arrived 3 days later which put me at ease as the sofas would go perfectly with my new wallpaper & carpet… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“PLEASED WITH SERVICE FROM START TO FINISH”

Written on: 17/12/2013 by ChrisSnap (1 review written)

Very happy with product and quality. The sofa is even more comfier than it appears in the photos. Big price savings compared to other Chesterfield Sofa companies!! Well worth it. Many Thanks & Happy Christmas… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“AVOID THIS COMPANY”

Written on: 11/12/2013 by Disapointed-customer (1 review written)

The quality of the furniture is terrible, it is low grade from top to bottom. My order was delivered damaged to improper packing at the factory. This company will not repair or refund my money. Their customer service is horrible and they never, ever return your phone call. Take head and do not do business with them… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Quality product with excellent service”

Written on: 03/10/2013 by Sammibean89 (1 review written)

Thanks guys the service was very personal, kept me informed of progress, sofas are beautifully made. I wouldn't hesitate to use designer sofas 4u again, or recommend them to anyone else. I was extremely impressed from start to finish. Sammi Bean… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview