iPhone Repairs Reviews - www.i-phone-repairs.co.uk

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★★★☆☆
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★★★☆☆
iPhone Repairs www.i-phone-repairs.co.uk

“Good but slow”

Written on: 04/11/2012 by Jabba1972 (1 review written)

managed to fix a fault that both vodafone and apple told me couldnt be fixed, but it did take 3 weeks to fix and I had to chase on several occasions to get updates and some kind of forecast completion date. Online help and customer service was very responsive… Read Full Review

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★★★☆☆
iPhone Repairs www.i-phone-repairs.co.uk

“Excellent Customer Service”

Written on: 22/09/2012

Excellent and prompt communication. Unfortuately my iphone was beyond economical repair but would still recommend to friends with iphones… Read Full Review

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★★★☆☆
iPhone Repairs www.i-phone-repairs.co.uk

“Coiuld improve”

Written on: 14/09/2012

When ordering a replacement screen the level of stock should be mentioned. If no stock then an email to report stock is in would be good. This would mean that the broken phone could be with the user until the repair can be carried out, and the mimimum time at the repairers… Read Full Review

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★★★☆☆
iPhone Repairs www.i-phone-repairs.co.uk

“Overall i was pleased but could have been less...”

Written on: 02/09/2012

Overall i was pleased but could have been less exspensive and have it done quicker… Read Full Review

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★★★☆☆
iPhone Repairs www.i-phone-repairs.co.uk

“Good but slow”

Written on: 30/08/2012

Great repair and prompt once the parts were in stock. Phono posted Tuesday (special delivery) and returned the following the following Friday (10 days). Other than the fact that they had the phone for 8 days everything else about the service was great including customer support. Would I recommend - yes but don't expect a 24hr service… Read Full Review

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★★★☆☆
iPhone Repairs www.i-phone-repairs.co.uk

“Fantastic Repair”

Written on: 19/08/2012

The repair took seven days not the advertised 24 hours due to parts being out of stock. I reported the problem on the website and the phone was operable and therefore, if I was told parts were out of stock I could have hung onto the phone until parts were available. However, once returned the phone was in perfect condition and you would never know it had ever been repaired… Read Full Review

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★★★☆☆
iPhone Repairs www.i-phone-repairs.co.uk

“Slow but good repair”

Written on: 08/08/2012

My iphone 4s screen cracked when I dropped my phone so I sent it away last Tuesday morning amd finally got it back today! over 8 days without a phone which I think is too long for a company which advertises a speedy turnaround. The repair is good and the customer service and communication was good. Just wish they could speed up the service. You can log onto your account and see the status of your repair at any time but they were out of stock of screens last week which held up my repair. I… Read Full Review

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★★★☆☆
iPhone Repairs www.i-phone-repairs.co.uk

“Better late than never”

Written on: 05/08/2012

Took a while for repair to be carried out but glad to have it repaired.Company kept me up to date about delays… Read Full Review

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★★★☆☆
iPhone Repairs www.i-phone-repairs.co.uk

“Delayed”

Written on: 17/07/2012

My glass back plate cracked and when i looked into my insurance it would have cost me £100 excess. I took the decision to use iphone repairs for the cost of £30 + £7.50 for insured delivery back. I was expecting to send off my phone on a Monday and have it back by Friday, I received the acknowledgement confirming receipt however they were out of stock for the glass back plate I thought that these items would be part of the companies stock holding. Phone received back in full working order… Read Full Review

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★★★☆☆
iPhone Repairs www.i-phone-repairs.co.uk

“Lengthy service but excellent customer service”

Written on: 10/07/2012

When I sent my phone in for repair I paid which I was told reserved the glass ready for repair. I was informed the work would take 24 hours up to 48 max. I telephoned daily. You kept my phone for 1 week1 day!! I telephoned daily as this wasn't updated by emails. Sarah and Rebecca were fantastic. Work was excellent… Read Full Review

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★★★☆☆
iPhone Repairs www.i-phone-repairs.co.uk

“repair done”

Written on: 08/07/2012

Its great to have an online service to use for my iphone repairs, just pay postage up front and send recorded. I was emailed when the phone was received and waiting fault diagnosis. But from that point I had to keep checking online and then calling a few times for an update. Engineers fees are not clear online, so had to pay this over the phone to progress the repair. This company are aware this is an issue on their website, but the service could be improved if this was clearer when ordering a… Read Full Review

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★★★☆☆
iPhone Repairs www.i-phone-repairs.co.uk

“Overall, pleased. Good system”

Written on: 05/07/2012

Initailly sent my phone in with a broken home button. Said the problem had been fixed but wasn't. After recieving my phone back, wrote them and explained the problem hadn't been resolved. Due to their warranty, I was able to send the phone back and it was then fixed properly. Very pleased with the service and would recommend it to a friend… Read Full Review

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★★★☆☆
iPhone Repairs www.i-phone-repairs.co.uk

“Great price, slow response”

Written on: 13/06/2012 by Tom1968 (1 review written)

Great price compared to Apple stores where I would have to go for a consultation in the "Genius Bar". Bit of a let down with response - was told they would have to order new glasss but only after the phone had been sent to them! Total repair time = 11 days… Read Full Review

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★★★☆☆
iPhone Repairs www.i-phone-repairs.co.uk

“Good, Helpfull, Slow”

Written on: 24/05/2012 by pjpmcc (1 review written)

Everything was good about there service as they fixed two problems on my phone when I had only sent it in as there was one issue so they saved me more time having to send it back in a couple o weeks. The down side though was they were waiting on parts for my phone as there were two issues so this ment I had to wait over a month for my phone to get fixed and sent back to me but they sent it back and a day later it was there fixed and perfect again… Read Full Review

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★★★☆☆
iPhone Repairs www.i-phone-repairs.co.uk

“Good service”

Written on: 21/05/2012

A good service although somewhat slow in returning my phone… Read Full Review

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★★★☆☆
iPhone Repairs www.i-phone-repairs.co.uk

“Need more updates”

Written on: 27/04/2012 by sawabear (1 review written)

I was satisfied with the overall repair and delivery service, but my repair was delayed due to lack of parts, which wasn't made known to me when I booked the repair. I appreciated the email status updates but was extremely frustrated that my device was "awaiting parts" for 2 weeks and I was unable to get any further detail on when this would be resolved, despite contacting by phone and email. I shouldn't have had to chase this, nor be given vague information as to where my device was in the… Read Full Review

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★★★☆☆
iPhone Repairs www.i-phone-repairs.co.uk

“Did what was required”

Written on: 27/04/2012

Overall OK the technical aspect was carried out professionally however the time scale was longer than I had expected… Read Full Review

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★★★☆☆
iPhone Repairs www.i-phone-repairs.co.uk

“good service albeit slow”

Written on: 25/04/2012

Used the service for the first time, excellent idea and overall very pleased with the service, my only disappointment was the lenghth of time roughly 3 weeks in total is far too long !… Read Full Review

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★★★☆☆
iPhone Repairs www.i-phone-repairs.co.uk

“Arrived back perfect. It took ages though...”

Written on: 24/04/2012

The phone arrived back in perfect working condition. I was kept up to date regarding everything EXCEPT the fact that my phone would be delayed before I would receive it due to parts being out of stock. I had to email to find out where my phone was at and why I was kept in the dark. One bonus was that the phone came back about a week earlier than what I was eventually told. I also had to initially wait the best part of a week to receive the pre-paid box when it should have been received within… Read Full Review

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★★★☆☆
iPhone Repairs www.i-phone-repairs.co.uk

“Very good, however the service needed to be a little...”

Written on: 23/04/2012 by StephatYum (1 review written)

I first sent a phone for repair on 6th March, and while I think the updates etc, are great, I do however feel that recieveing the device almost 1 and half months later is not very fitting with our business, we need a quick turn around on this operation as the devices are for business purposes. Ideally we would like to see the turn around on this to be a lot quicker, a maximum of 2 weeks… Read Full Review

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