written by ZaydenBauer on 31/07/2014
Submitted request to unlock my Nexus 5. Said they could unlock my Nexus 5. They concluded they had no code to unlock my Nexus 5 and offered a refund. Still waiting over two weeks later for refund. NEXUS 5 PHONES ARE SUPPLIED UNLOCKED BY GOOGLE. Don't request unlocking for Nexus 5.
written by mazen1 on 03/10/2013
I paid my money for nothing. I contacted them requesting code to unlock my phone and after like 6 hours they gave me a code that doesn't work and then I contacted them back but they never help me at all. I would say that this is the worst service ever and never buy anything from this website.
written by on 12/03/2013
I GOT MY CODE IN 30 SECONDS LIKE SAID BUT ITS STILL BEEN 5 DAYS AND HAVENT RECEIVED THE OK TO START USING MY PHONE CUSTOMER SERVICE IS HORRIBLE HAVE CONTACTED THEM 5 TIMES WITH NO REPLY WITHIN 5 DAYS; THERES A PROBLEM I PAID FOR THIS SERVICE AND NOT GETTING ANY EXTREAMALLY DISSAPOINTED AS THIS SITE WAS RECOMENDED TO ME BY A FRIEND HE HAD SUCCES WITH IT I HAVENT SO FAR IM REALLY MAD RIGHT NOW AND WILL NEVER USED UNLOCKING.COM AGAIN NOR WILL I RECOMEND THIS TO ANYONE, ANYONE I WOULD HAVE LIKED TO KNOW THAT IT WOULD TAKE MORE THEN 5 DAYS SO I COULD START USING MY CELL PHONE, 5 DAYS WITHOUT MY CELL PHONE I CANNOT BE REACHED BY TEXT OR BY CALL???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
written by gustavoang on 07/03/2013
They took my money but never gave me an unlock code, in spite of my many emails.
written by jorosafi on 04/03/2013
I bought my code over two weeks ago and never got it sent to me. I keep writing them emails and they never reply back and there is no customer service number on the website. beware!
written by on 26/07/2012
I bought my code, no emails nothing was sent to me and i contacted them several times and of course no reply. These people suck and i would not recommend this to anybody. Its a waste of money and its a scam.
written by on 12/04/2012
they acknowledged receipt of my money but did not provide unlocking information. they processed my credit card payment on an overseeas account in China.My correspondence to their President yielded no response. I do not believe that they are legitamly still in business. BE CAUTIOUS
written by on 24/02/2012
Their advert online says codes in 30 seconds. 16 hours later and still nothing. The only thing that happens in 30 seconds is they take your money. They have a online chat room for asking questions - nobody responds. You send them emails and no response. This site is a scam.
written by freegsm on 08/12/2011
I was an affiliate to this website ... I've collected a nice sum from sale, but when it was time to raise the commision he has not answered me one word. I sent a lot of emails but never got any back. Nearly a year has passed since then and have not yet received word from they. This company is an absolute scam.
written by on 27/09/2011
I was abroad when I used it, it said 1 min on the website to get the unlocking code, few days later, nothing received, contacted them and asked for a refund. I have been told a story of a company buying them and that they can't process refunds for the moment. it's been nearly two months now and i didn't get any refund yet, still chasing. these guys are keeping many people's money for a while and god knows if we are ever getting a refund! please don't use this website (nor any new version of it)
written by coldes on 12/09/2011
This company is an absolute scam. Not only did my unlock code not work, I have emailed them over the past 4 months to refund me. I supplied them with a video of my phone and the code not working and they still say they are processing a refund. At this time I am certain I will not be getting my money back despite the money back guarantee they advertise. Since I've been burnt I want nothing more then to prevent more people losing their money, but more importantly making sure these con artists do not make any more money either. Thanks for reading, and you've been warned.
written by redimps on 22/08/2011
I used this company to try and unlock my phone. Did some searching and found unlocking.com I read some reviews and most of them were bad, however a few were good, so thought I would give them a go, and also they state on website that there processing time is 1 minute. What a load of rubbish, there processing time is NOT 1 minute, I'm still waiting 5 days. I would not have minded if they told me first that it would take them 1 or even 2 weeks, I would of waited. I have emailed them 4 times now asking if there is a problem getting code, but no reply. I think that is completely rude, they take your money and have not got the decency to reply, not very good customer service. I am now going through PayPal to get my money back, I don't really want my money back just the code, but I don't think this company are up for the job. I would certainly not recommend this company to anyone, beware I think they are completely rubbish. You have been warned.
written by p0np0n on 12/08/2011
I had make the order one week ago and I have send two messages and no reply. I'm supposed to have the code in a average of 12 hours. 150 hours later, I still wating.
written by on 10/08/2011
I purchased a code on the 31st of July, paying immediately. 11 days later and no sign of the code and no contact from customer service. I have repeatedly asked for my money to be refunded, and still I have not got a reply - and no refund. Earlier I emailed asking what was taking so long and they simply told me that I could not request a refund until at least 10 days have passed, but no information on where my code was and why I had not got my code. The order delivery page boasts
Written on: 22/08/2011
At least you got a reply from them. I paid via PayPal, did you know that you have 45 days from the day of purchase to open a dispute, so you don't have to wait at least 10 days have passed that is a load of b*!!ocks just like the company.
written by solidsnyper on 29/06/2011
I would hazzard a guess and state that a great number of the good reviews on here are either from the employees or just extrodinarily lucky buyers. I ordered 4 codes at a cost of over £80, expensive but for the service they boasted i was happy to pay, 12 weeks later I still had no codes. I was told if the order took more than ten days I would be entitled to a refund after numerous emails, none of which answered I finnally today after 12 weeks recieved and email, not from the company, but from paypal advising me that I had recieved a full refund. I could really have used that money alot sooner and the generall lack of comunication should have been a clue to initiate a chargeback and see the response i get then. Avoid at all costs as the title suggests "worst seller ever"
Written on: 30/06/2011
I'd go with the opposite view that the bad reviews are possibly their competitors!! Looking at their feedback, positives far outweighs the negatives. Considering its a lot more common for folk to tell their bad stories about a company, I reckon that is a good sign.
I admire your faith in a company though by sending £80 in one go for 4 codes especially since you hadn't used them before. I would personally have requested 1 code and if that worked then ordered more.
written by on 23/05/2011
Worst service ever. They will just rip you oss. Lousy service approach and do not live up to their warranty statements. I had a process that was not finished in 1,5 months. They will keep you sending information without any proper support back.
Beware.............
written by on 09/04/2011
One of the very rare occasions I paid $$ to a company online without researching them first. The site is professionally done and seemed legit. After encountering delay after delay on receiving my unlocking code, I read some horrendous reviews leading me to believe that I just got scammed.
Well, I have to say that 8 days after ordering the unlocking code that should have arrived within 1 day, they finally sent it. The instructions were vague and not applicable to my specific phone, so I did a little research online before entering the info so as not to completely lock down my phone. Finally found the right combo and lo and behold it worked!
So yes, I did eventually receive my code, but I would strongly recommend going elsewhere for this type of service. Delays are common with this site and they give no explanation, just canned messages from customer service when you send an inquiry.
Bottom line, not a scam, but they definitely do not deliver the service promised within the posted timeframe.
written by on 05/04/2011
MY UNLOCK DIDNT EVEN WORK, I TRIED TO CONTACT YOU, BUT ALL YOU DID WAS SEND ME A DISCOUNTED OFFER. WHY SHOULD I PAY AGAIN WHEN I PAID ONCE ALREADY????
written by on 01/04/2011
took A LOT longer than time initially indicated (8 secs!) for unlock code retrieval. the only reason this website (and increased price in comparison to other places) was chosen was the claim of fast code processing. when contacting customer services, terms and conditions were thrown at me, which did not help the issue that the code took over a week to retrieve and was left without a phone for over a week.
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Jomain's Comment
Written on: 28/09/2012
Same thing happened to me just recently. They use this guy named (name removed) as a strawman to rip off people of their hard earned money. They're based somewhere in a remote part of the world. DO NOT USE these guys again