Unlock a Mobile Reviews - www.unlockamobile.co.uk

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★☆☆☆☆
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Latest Reviews

★☆☆☆☆

“Where's my code?”

Written on: 27/05/2016 by Ximenac1960 (1 review written)

A total rip-off I ordered and payed for a mobile unlock code that did not arrive and did not get a reply to my email enquiry. DO NOT USE THIS RIP-OFF COMPANY… Read Full Review

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★☆☆☆☆

“failed to unlock my mobile and received an automated...”

Written on: 26/05/2016 by Dan-essex (1 review written)

failed to unlock my mobile and received an automated email stating i would get a refund in 7 days. This was over a month ago. No reply to emails so I tweeted them and they BLOCKED me on Twitter.  Contacted card provider who have raised a dispute and will perform a charge back. Remember that debit cards can charge back now too. Avoid at all costs… Read Full Review

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★☆☆☆☆

“Total waste of time and money , steer clear”

Written on: 20/05/2016 by SullivanSinclair97 (1 review written)

been waiting for over 3 weeks for a refund. I would not recommend this company to anyone, customer service is non existent. No phone numbers to ring, emails are not answered. Stay away!!!!!!!!!!!!!!!!!!!!… Read Full Review

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★☆☆☆☆

“Rip off”

Written on: 14/05/2016 by 353Slattery (1 review written)

Took my money and couldn't unlock my phone. Emailed me saying they would refund within 7 days still waiting. Have emailed them, contacted them on facebook and no replies… Read Full Review

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★☆☆☆☆

“Took my money, told me that they couldn't unlock my...”

Written on: 22/04/2016 by 456Kerr (1 review written)

Took my money, told me that they couldn't unlock my phone and haven't refunded as they confirmed they would. 22 Days and counting even though refund was supposed to take 7 days according to them,sent several emails and not a single response. AVOID USING AT ALL COST… Read Full Review

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★☆☆☆☆

“Do not use! ”

Written on: 20/04/2016 by KendallSoto51 (1 review written)

Took my money, told me that they couldn't unlock my phone and haven't refunded as they confirmed they would. Avoid using them… Read Full Review

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★☆☆☆☆

“DO NOT USE”

Written on: 14/04/2016 by jon71969 (1 review written)

Do not use, they take your money and tell you that your network provider will not allow unlock. They do not answer any emails. DO NOT WASTE YOUR TIME AND MONEY… Read Full Review

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★☆☆☆☆

“no refunds”

Written on: 13/04/2016 by AlexisReeves (1 review written)

Have sent meny massages about refund with no reply… Read Full Review

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★☆☆☆☆

“Big hats and spurs”

Written on: 08/04/2016 by 106McGregor (1 review written)

I did like most of you did and give them a shot, big mistake, they didn't send a code and haven't answered my emails. I doubt I will see my money again so hopefully they will choke on what ever thet buy with it… Read Full Review

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★☆☆☆☆

“DO NOT USE ”

Written on: 08/04/2016 by 1957Smart (1 review written)

When you ask for a code they always comeback and say no code available and will issue a refund in 7 days which NEVER happens. No contact details other than an email address, which guess what you will never get a reply. DO NOT USE… Read Full Review

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★☆☆☆☆

“Falsely state they will refund if no code”

Written on: 21/03/2016 by Gianaj350 (1 review written)

Replied they couldn't supply a code and I will get a refund within 7 days. This didn't happen; I'm now seeking a chargeback against them via my credit card company… Read Full Review

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★☆☆☆☆

“ PLEASE READ TO ALL THOSE AFFECTED!!!”

Written on: 11/03/2016 by Nicholas1112 (1 review written)

I think i may have found the person who owns the phone unlocking site who has taken all of our money. Let's put an end to this guy's ways and try to get our refunds… Read Full Review

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★☆☆☆☆

“First time I've been tricked”

Written on: 10/03/2016

Requested code for Samsung S4 on EE network at a charge of £5.99. Almost instant response to say code couldn't be obtained and I would get a full refund within 7 days. Three weeks and two emails later, no response and no refund!It would appear to be a total disgrace? Do not use these people… Read Full Review

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Joeb25's Comment

Written on: 10/03/2016

I have the same problem here, Almost four weeks now with no response on emails about a refund. I've been busy researching about this type of deception and on what to do next..
REPORT TO TRADING STANDARDS.

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Nicholas1112's Comment

Written on: 11/03/2016

Hi,

They did the same thing to me. Ordered a code, got sent an email within minutes saying they couldn't unlock my phone (despite them saying on their twitter page that they can unlock any phone) and that a refund would be sent within 7 days. its has been 3 weeks now and not only have i NOT recieved a refund but they have not replied to a single email or tweet i have sent despite me sending many.

These people or person should be reported immediately.

How can we get our money back?

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Joeb25's Comment

Written on: 11/03/2016

Try sending an email again if no refund is received. I sent an email quoting their refund policy with my order number and the date. I received a response after two hours later saying I have been refunded.
I stated on my email that it's my last try to get a refund before reporting to Trading Standards. I'm waiting for the refund to appear on my credit card balance before taking the next step.

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★☆☆☆☆

“After emailing me that they couldn't unlock my phone...”

Written on: 29/02/2016 by bettyhill5 (1 review written)

After emailing me that they couldn't unlock my phone and would refund my money I am still waiting after 1 month and 4 emails to them. Dont know what else to do, seems they get away with it all the time going by other reviews… Read Full Review

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Joeb25's Response to bettyhill5's Review

Written on: 10/03/2016

Report to Trading Standards.

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Joeb25's Response to bettyhill5's Review

Written on: 11/03/2016

Try sending an email again if no refund is received. I sent an email quoting their refund policy with my order number and the date. I received a response after two hours later saying I have been refunded.
I stated on my email that it's my last try to get a refund before reporting to Trading Standards. I'm waiting for the refund to appear on my credit card balance before taking the next step.

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Bettyhill5's reply to Joeb25's Comment

Written on: 12/03/2016

Thanks for that. I have to say I have done 4 emails and mentioned reporting them but I will try again. Glad you had some success.

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★☆☆☆☆

“DO NOT USE!!!!”

Written on: 11/02/2016 by baikal111 (1 review written)

I tried to get unlock codes for 3 phones on 2 different networks. Within a couple of minutes I had emails back stating that they couldn't generate an unlock code on this occasion and that they would refund me. That was the last I heard from them despite numerous emails from me. I even asked them about it via their Twitter account, only to find that they immediately deleted my tweet and blocked me from their account. Someone must have been monitoring the Twitter site because I was blocked from… Read Full Review

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Joeb25's Response to baikal111's Review

Written on: 11/03/2016

Try sending an email again if no refund is received. I sent an email quoting their refund policy with my order number and the date. I received a response after two hours later saying I have been refunded.
I stated on my email that it's my last try to get a refund before reporting to Trading Standards. I'm waiting for the refund to appear on my credit card balance before taking the next step.

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★☆☆☆☆

“ABSOLUTELY USELESS”

Written on: 03/02/2016 by Jarvis128 (1 review written)

Nearly a month after i "tried" to purchase an unlock code (obviously they weren't able to give me one *rolls eyes* so said they would refund me £5.99) from unlockamobile, i have still not recieved my refund. Luckily i did it through paypal and have opened a case with them in some hope that i will get my money back! DO NOT USE THEM! ESPECIALLY FOR IPHONES!!!!!!!!… Read Full Review

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★☆☆☆☆

“do not use - still waiting on refund”

Written on: 29/01/2016 by Reeceq266 (1 review written)

purchased service, email sent saying they couldnt unlock my phone.. said they would refund.. 8 days later no refund… Read Full Review

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★☆☆☆☆

“Do Not use”

Written on: 28/01/2016 by Doddwh291 (1 review written)

got immediate email saying they couldnt unlock my phone (After taking the money).. 7 days later.. no refund as of yet.. wish I'd read these reviews before purchasing… Read Full Review

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★☆☆☆☆

“Useless!!!!!!”

Written on: 21/01/2016 by Glen1234 (1 review written)

Contacted this company who assured me they can supply unlock code, paid the money and received email immediately stating we can't supply a code and we will refund you with in 7 days (Dec 27th I placed order), I have now sent 4 emails and no response. Please do not use these people… Read Full Review

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★★★☆☆

“Worked ok but took 30 mins to arrive”

Written on: 13/01/2016 by martineh1968 (1 review written)

Worked ok but took 30 mins to arrive, said would be instant… Read Full Review

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