Ekornes Stressless Recliner Reviews

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★★☆☆☆
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Latest Reviews

★☆☆☆☆

“Most uncomfortable chair ever!”

Written on: 01/09/2014 by LeandroBuchanan (1 review written)

I purchase two stressless recliners - mine is the Magic model. I sat in a floor model at the store, and it was soft and comfy but the wrong color. They had another chair in black and a less expensive leather, which I sat in for a few minutes and purchased. Problem is, it's only comfortable for a few minutes. The cushions slope back, and toward the middle. There is no way to get comfortable in the chair. The leather is very hard. I have emailed Ekornes and they do not respond. Do not… Read Full Review

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★★★★☆

“confortable and stylish”

Written on: 18/08/2014 by McLaughlinho230 (1 review written)

purchased from Reynolds in Bognor Regis they have very knowledgeable staff members, the chair is very stylish and is very comfortable,and is easily adjusted. the downside so far is that I am becoming concerned about a small crease in the seat leather and hope that it will not get worse and the chair does leave circle marks on the carpet… Read Full Review

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★★★★☆

“the ultimate armchair.”

Written on: 17/08/2014

soft, flexible, comfortable to the extreme, very happy with my purchase… Read Full Review

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★★★★★

“I purchased 2 Stressless chairs from Houseing Units in...”

Written on: 16/08/2014 by Destie (1 review written)

I purchased 2 Stressless chairs from Houseing Units in Oldham anmd have been very pleased with them did a fair amount of research in to different makes etc and settled on stressless and we very happy with them and would buy them again… Read Full Review

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★★☆☆☆

“Most uncomfortable......!”

Written on: 15/08/2014 by Pianotuner (1 review written)

I purchased my Stressless in March this year from Cheltenham ( order no 38151 ) Initially, I was pleased, but, after a few weeks, I felt the padding in the base was uncomfortable and I sank into the seat rather like sitting on an old fashioned toilet). ! I am far from pleased with it and would like the matter resolved to my complete satisfaction… Read Full Review

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★☆☆☆☆

“Not comfortable”

Written on: 04/08/2014 by Shoe42 (1 review written)

This chair cost me 3000 thousand dollars and I purchased from a store that was going out of business. It won't stay in position and moves when I do. This is not like the store model. We had a service call to the house and the service man told me to tighten the knobs on each side. They are not holding and it is not easy to adjust. I am going to purchase a cheap recliner as the ones I have tried are better than this chair. Incidentally I have ALS and purchased this chair as I need to be… Read Full Review

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★★★☆☆

“Wonderful till leather started peeling”

Written on: 02/08/2014 by 344Houston (1 review written)

We have had our stress less chairs for just over two years and on both chairs a coating on both chairs is peeling off! I have followed the cleaning and conditioning to the letter,using ekornes products. The chairs are very comfortable but I am bitterly disappointed with this development given the price of the product. Wr range krone snot much help at all… Read Full Review

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★☆☆☆☆

“Worst Purchase of My Life”

Written on: 26/07/2014 by Francis348 (1 review written)

Do not buy Stressless unless the store has a return policy. If they don't, sit in it for hours, seriously. We are stuck with $12k worth of stressless furniture (Liberty Highback) that hurts to sit in. The recliner does not stay out either. Corporate is no help either. We are trying to sell if for less than half of what we paid just to get rid of it… Read Full Review

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★☆☆☆☆

“Stressless recliner chair”

Written on: 20/07/2014 by Orrmn1959 (1 review written)

I would never recommend one of your chairs to anyone , the seat and arm stretched within two days of purchase,and it has taken numerous phone calls to try and sort the problems out seven months of persistence and it's finally repaired I believe that the product should have been replaced but no such luck, I was looking forward to my new chair and have been very dissappointed. No not happy… Read Full Review

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★★☆☆☆

“Ekorness stressless recliner”

Written on: 16/07/2014 by MaryWalton (1 review written)

Purchased one. It took three weeks for the chair to arrive (apparently the paperwork didn't get to the warehouse. When the chair arrived, it was not the chair I sat in at the store. Supposedly I was buying the floor model and it was the only one on the floor. I went back to the store and sat in another floor model which fit perfectly. The store was going to swap out the old for the new chair. When the new chair arrived, it fit my back perfectly, however the owner said that all they would… Read Full Review

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★☆☆☆☆

“Painful Experience”

Written on: 14/05/2014 by HawaiianWahine (1 review written)

I totally agree, my husband and I purchased two Mayfair stressless chairs and my lower back pain is so great that I've purchase pillows of every size and shape to help my lower back, but to no avail. It makes me sick to have paid so much for these chairs and now I'm stuck with them… Read Full Review

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★☆☆☆☆

“Mayfair Recliners Very Uncomfortable”

Written on: 20/03/2014 by KayMarch2014 (1 review written)

I purchased two Mayfair Stressless armchairs from a local furniture shop in Jersey. The saelman was called Neil. The Mayfair Recliner Armchairs were delivered to me from Stressless (Ekornes) in Jan. 2014. I find both these armchairs cause pressure pains on my behind after using for 3 wks and this has continued and got worse. I contacted Ekornes but they say they have had no complaints about this model. I have previously used Stressless armchairs and they have been wonderfully comfortable. I… Read Full Review

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★★★☆☆

“Very disappointed”

Written on: 31/01/2014 by darleydame (2 reviews written)

Having just bought the Consul (medium size) recliner for almost £900 I was very disappointed with the size and quality. The stitching was coming loose at the back and the whole thing just seemed too small for my husband. It is the cheaper end of their range and maybe you get what you pay for. My husband is just under 6ft and is not that large but the back was very narrow at shoulder height so it ended up looking more like an office chair than a lounge chair. maybe I am daft but I have sent it… Read Full Review

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★☆☆☆☆

“Headrest not fit for resting your head on”

Written on: 09/10/2013

In November 2012 we had a Stressless Magic Batik. Leather recliner chair delivered. We have been out of the country for 3 months so our chair has only been available for use for 8 months. We have a large variety of alternate chairs to sit on. In September we saw a mark/ discolouration on the left hand side of the headrest. We contacted the store where we purchased the chair and an upholsterer came to assess the problem. He said that it was caused by oil from my husband's head, and that… Read Full Review

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Dkhayward's Comment

Written on: 08/11/2013

I concur 100% with the above review. My Stressless chair developed the same problem after 1 years use.
I have had no help from the retailer William Hill of Caterham or Stressless, just receiving a letter stating the deterioration is probably due from natural oils (head & hands) and can not accept any liability for the leather upholstery because it is more than 12 months old.

Therefore please be aware if you intend purchasing these expensive chair as you will probably need to replacing after 1 to 2 years

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★☆☆☆☆

“USELESS GUARANTEE ON STRESSLES RECLINER IN UK”

Written on: 19/06/2013 by baldeagle01 (1 review written)

We bought a Stressless 2 seater recliner in the UK costing nearly £3,000 and were given an Ekornes guarantee booklet written in many languages as this item is sold worldwide. BEWARE - the Guarantee is DIFFERENT for USA & Canada than UK. In UK their is NO 5-year guarantee on the wood frame. This is not made clear in the booklet - all you see are little flags at the top of the page. As the first page is in English we assumed this was the Guarantee applicable to English speaking countries. Our… Read Full Review

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Swibbob's Response to baldeagle01's Review

Written on: 13/07/2013

Hi, one thought would you not pursue the vendor via the Sale of Good Act which gives you 6 years protection on poor quality & fit for purpose use. I have had success with bed suppliers and a National branded furniture supplier.

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★★★☆☆

“Overpriced”

Written on: 25/05/2013 by NOTHAPPYSITTER (1 review written)

THE RECLINER IS VERY OVER PRICED FOR THE COMFORT (OR LACK OF) WHEN SITTING IN THE RECLINER FIRST FEW MINUTES ARE COMFORTABLE. WHEN SITTING IN THE RECLINER FOR THE DURATION OF A DVD MOVIE, OUCH!… Read Full Review

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★★☆☆☆

“fighting with the Windsor two seater”

Written on: 11/05/2013

Have had my 'dream' sofa for two months, am a tall woman over 65, and the sofa is weirdly uncomfortable, I seem either to sit bolt upright or fight the mechanism to lean back on a too shallow seat.have ceased sitting in it and after feeling very disappointed, decided to point out its faults to the vendor. After reading these reviews I am dismayed. The promises made on the brochure do not equate with the reality… Read Full Review

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★★☆☆☆

“Good Product Declines Into Expensive Disappointment”

Written on: 05/05/2013 by MALoewenstein (1 review written)

About 13 years ago my husband and I purchased two Ekornes Stressless Recliners. For ten years they were wonderful, comfortable and for me, one of the few places I could actually improve the pain in my sides and back. Two years ago we decided to replace them because the leather was worn. The new recliners are much lighter, far less comfortable and the arm of one has started to come loose. The difference in quality between the two bought years ago and the current models is marked and not in the… Read Full Review

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★☆☆☆☆

“Worn leather”

Written on: 24/04/2013

After having our chair one month it looked awful after three years ready to throw it out leather worn off cost a lot of money company not interested where we bought it said it wears like that… Read Full Review

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Swibbob's Comment

Written on: 13/07/2013

Hi have been thinking about buying a Stressless but the negative reviews regarding wear & tear is worrying. One thought are you not going to pursue the vendor via the Sale of Good Act which gives you 6 years protection on poor quality & fit for purpose use. I have had success with bed suppliers and a National branded furniture supplier.

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★☆☆☆☆

“stressless atlantic recliner”

Written on: 27/03/2013

i purchased two of these chairs and one of them had staples showing under the arm the leather had been cut short and was poorly finished also the arm are underpadded and you can feel steel as you get out of the chair i rang ekornes and they did not want to know i managed to get a replacement arm after waiting nearly three months in my opinion they are overpriced overrated and give very poor customer service buying stressless was very stressful you have been warned… Read Full Review

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Tracycooke4283's Comment

Written on: 08/04/2013

We are extremely sorry to hear of your experience and can assure you we pride ourselves on our Customer Service.
The problem with the arm was reported to us on 11th December, ordered on 14th December and delivered after the factory Xmas holidays. We do all possible to arrange replacement parts on a quicker delivery it was just unfortunately that the factory closes for two weeks over Xmas.
Once again please accept our sincere apologies for the inconvenience experienced. Kind Regards, Customer Service, Ekornes Ltd.

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