Ekornes Stressless Recliner Reviews

Ekornes Ltd, 2-16 Goodge St, London, W1T 2QA
+442074620440
★★☆☆☆
2.2 / 5
46
26% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Ekornes Stressless Recliner - Ask a question now

Media Gallery for Ekornes Stressless Recliner

Ekornes Stressless Recliner

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Sure fooled me”

Written on: 20/05/2016 by jrnfla (1 review written)

This is a very expensive chair and even more expensive than the Perfect Chair recliners that are excellent chairs for people with back pain and issues. My old Perfect Chair recliner was worn out after many years of use and, after extensive research, I foolishly decided to buy a stressless recliner. I bought one of the large stressless recliners in March 2016. It is a very nice looking chair and seemed comfortable when I sat in it in the store. However, after delivery and sitting in the chair… Read Full Review

By Stresslessuk

Written on: 07/06/2016

Hello, we are very sorry to hear you are having trouble with your chair. You’re right that our Stressless® glide system does not lock in place: it reads your body’s weight and shape to adjust for a natural, adaptive recline. Please do get in touch with our customer service team – you can find our contact details at the top of the page.
Best regards,
Ekornes UK

Reply to this comment
Report this review
★★☆☆☆

“Seat cushions fail prematurely ”

Written on: 24/03/2016 by BAJM (1 review written)

I bought a sofa and reclining chair believing the Ekornes sales pitch that their furniture is an investment and are built to last. 6 years and the seats are very uncomfortable and totally lack support due to the cushions collapsing. Ekornes response to my complaints are that this is normal wear and tear. Very disappointing and I would advise you don't buy given the premium price that Ekornes takes for their furniture… Read Full Review

Report this review
★☆☆☆☆

“Could not find the sweet spot on this chair”

Written on: 02/03/2016 by MplsMike (1 review written)

Purchased a Stressless Governor model. Decent price. All the hype, advertising. All the reputation. Looks great. Nice leather. Felt ok in the store. First night I'm lying on it, after 15-20 minutes started feeling uncomfortable. Mov'in around. Back is starting to ache. Figure it just might be new chair/muscle memory thing from my old chair. Second night, same thing. Uncomfortable, back is hurting. Third night, same thing. Now feeling some uncomfortableness in my arms. Could not find a… Read Full Review

Report this review
★☆☆☆☆

“Stressless High Back Cheap low spec, very high price,...”

Written on: 17/01/2016 by Vivjtay (1 review written)

As I am quite disabled and need to sit with my feet and legs elevated I thought I would treat myself to a luxury Stressless City Chair and Legrest. I ordered the high seat 47 cm model which is the correct height for my long legs. The foam/wadding in the seats is thin and hard and when sitting on it for more than ten minutes makes me really ache. The more you sit on the chair the thinner and harder it gets until after a few months it feels like you are just sitting on the metal frame really… Read Full Review

Report this review
★★★★★

“Great Chairs: recommended to friends”

Written on: 13/10/2015 by Mariyaho274 (1 review written)

I purchased 2 windsor single seat sofas in cream leather from my wonderful local dealer in Norwich for our TV room. They are supremely comfortable, excellent quality and now the favourite seat in the house. They look really great too. My friends told me they were so comfy. I would happily recommend them to anyone… Read Full Review

Report this review
★★★☆☆

“City chair chrome legs”

Written on: 03/10/2015 by chorleywood (1 review written)

I bought a city chair last October which has been successful until recently when it has developed a blister on the chrome foot. I asked for it to be inspected and found that my dealer sent the delivery people to look at it. I had already sent photos of the fault and expected the manufacturer to react. I then received a mail from my supplier asking for £93.60 before an inspection by a company called Fira. I was assured that Ekornes would refund and replace the part if the inspection found in my… Read Full Review

Vivjtay's Response to chorleywood's Review

Written on: 21/03/2016

I complained about a City Chair and was asked to send photos and then told they need to get an "independent report" carried out by FIRA BUT if it turned out there was no fault with the chair I would have to foot the cost. I have not been billed the £93 but have sued the furniture shop for return of my money as they refused to do anything at all about my chair.
From reading other reviews it is apparent that this same firm are used by all furniture shops who supply Stressless Furniture in an attempt to obstruct any legitimate complaint you may have the audacity to make about the produce and often, not satisfied with that, want you to pay the £93 for what is very much their ~"expert". I complained the seat was too low, this expert, do you know what he did? Held the tape off the floor to make it higher then took pics on his mobile phone only showing top of seat/reading. I kid you not! But as I pointed out to him he was holding measure off the floor he had to take them again, in his report he shows the pictures with higher measurements, but quotes the lower ones. I reckon the judge may be somewhat amused by his level of expertise when it gets to court....

Reply to this comment

Vivjtay's Response to chorleywood's Review

Written on: 21/03/2016

I complained about a City Chair and was asked to send photos and then told they need to get an "independent report" carried out by FIRA BUT if it turned out there was no fault with the chair I would have to foot the cost. I have not been billed the £93 but have sued the furniture shop for return of my money as they refused to do anything at all about my chair.
From reading other reviews it is apparent that this same firm are used by all furniture shops who supply Stressless Furniture in an attempt to obstruct any legitimate complaint you may have the audacity to make about the produce and often, not satisfied with that, want you to pay the £93 for what is very much their ~"expert". I complained the seat was too low, this expert, do you know what he did? Held the tape off the floor to make it higher then took pics on his mobile phone only showing top of seat/reading. I kid you not! But as I pointed out to him he was holding measure off the floor he had to take them again, in his report he shows the pictures with higher measurements, but quotes the lower ones. I reckon the judge may be somewhat amused by his level of expertise when it gets to court....

Reply to this comment
Report this review Read 2 Comments
★☆☆☆☆

“leather pealling and cracking”

Written on: 13/09/2015 by FinleyRobb (1 review written)

I would not recommend buying stressless furniture. We found that in a matter of months the leather was showing signs of ware. Made a complaint to the retailer rep. from Stressless turned up, and told us that marks on the leather was due to what we used on our hair. I explained that other then shampoo we did not use any other products on our hair. During the course of time the leather has cracked and pealed the furniture looks a complete mess!. We have other leather chairs and the leather is… Read Full Review

Report this review
★☆☆☆☆

“vegas recliners definitely not "stressless"!”

Written on: 02/04/2015 by Galloway412 (1 review written)

Bought two VEGAS recliners a few years ago as well as 4 seater sofa and 2 footstools. Cost thousands! Right from the word go they were uncomfortable. Contacted the store we bought them from and they said there was nothing wrong with them. Over the years they have got more and more uncomfortable so much so that we'll have to replace the chairs before we are both crippled. As far as we are concerned the worst purchase we have ever made and totally not to be recommended to anyone who values their… Read Full Review

Report this review
★☆☆☆☆

“Ekornes Windsor reclining settee not fit for purpose”

Written on: 23/03/2015 by kingimuk (1 review written)

We purchased a Stressless Windsor reclining three seater settee in March 2010 along with a single matching chair. For the most part we were pleased with the purchase of these 'premium' items. After three years we noticed one of the settee positions no longer had any support in the seat or lower back area. This was easy to spot as the other two seats received much less use and were visibly higher than the one used most. Now we are not couch potato's and the furniture has not had heavy use… Read Full Review

Giraffe123456789's Response to kingimuk's Review

Written on: 12/10/2015

I could not agree more; we have a similar situation with an Ekornes Windsor High Back Sofa which is only 9 months old. Ekornes Stressless range is rubbish quality for an extortionate price.

Reply to this comment
Report this review Read 1 Comment
★★☆☆☆

“Stressless chair, problem with the leather finish”

Written on: 06/03/2015 by Joebr (1 review written)

4 items of Ekornes furniture were purchased from Gillies furniture in Dundee in 2004 and after 11 years constant use are still in excellent condition. In December 2014 a new stressless chair was purchased from Sterling Warehouse in Tillicoultry in the same leather as our other furniture. The leather of the display furniture in Sterling Warehouse is very similar to our 11 year old furniture, but the leather on the new chair is dull and has a totally different feel to it. Sterling… Read Full Review

Report this review
★☆☆☆☆

“Stressless Dream / Stressful Nightmare”

Written on: 01/03/2015 by Mal.B (2 reviews written)

Very disappointed with our stressless Dream recliners. Whilst the chairs are well made, look good and are made with superb leather, this is where it all went wrong, the foam insides of our chairs lost its cushioning properties after about 18 months and became very uncomfortable to sit on for more than 15 - 20 minutes The structural foam which forms the frame of the chairs is good, but the soft foam on top of this just didn't last, loosing its cushioning properties, Very Very Very… Read Full Review

Report this review
★☆☆☆☆

“Stressless® Recliner:MOST uncomfortable chair EVER...”

Written on: 24/02/2015 by FlatlandFarmer (1 review written)

In just 30 minutes my back began to really hurt, I squirmed to find any position, upright or reclined that was comfortable, there is none. I have now spent 2 weeks trying to find a pillow of some sort that allows me to use this expensive chair. Have yet to manage a full hour without back pain. Don't just sit in one of these chairs for 10 minutes in the store ,and then buy one.  Look at the metal interior frames they are so proud of, there is no support at all, just some flimsy springs. No… Read Full Review

Ashleyss's Response to FlatlandFarmer's Review

Written on: 27/02/2015

I would like to know if you have found a good pillow for your back, since i'm in your same situation

Reply to this comment

Mal.b's Response to FlatlandFarmer's Review

Written on: 01/03/2015

I totally agree.
At first they were great but after a while my back was killing me.

Reply to this comment
Report this review Read 2 Comments
★★★★★

“we love our stressless recliners”

Written on: 05/02/2015 by Giadal164 (1 review written)

we purchased two diplomat recliners and they came right on time and are so very beautiful and super comfortable. the color, red , is so true to the samples and the book. unfortunately, we are soon moving and need to sell them after only two months. we have so much after living in california all these years that we will not have room in the moving truck for these big chairs plus the ottomans. the cherrywood trim on the bottom is so great looking but so large that we have to sell all four… Read Full Review

Report this review
★☆☆☆☆

“will not turn on the stand like before”

Written on: 06/01/2015 by DevanBlair (1 review written)

ours is about ten years old now-it does not turn on the stand like before-is there anything I can do to make it turn smoothly like before… Read Full Review

Report this review
★★☆☆☆

“Over priced for the quality”

Written on: 27/11/2014 by Harris-Alt235 (1 review written)

Arms badly creased in days, replacements creased even before they were fitted. Comfortable, ŷbut dread to think what the chairs will look like in a couple of years. Would not recommend… Read Full Review

Report this review
★★★★☆

“An excellent choice”

Written on: 26/11/2014 by JamirCantrell82 (1 review written)

We are very satisfied with our purchase of our stressless recliner. They are very comfortable and go well with our other furnishings. They arrived earlier than the retailer had been advised so we were very pleased with that… Read Full Review

Report this review
★★★☆☆

“To get your attention on my problem with my Reno chair”

Written on: 17/11/2014 by Kwed (1 review written)

Thank you for your postcard asking for my opinion of the chairs.we ordered two chairs Reno and Tampa, delivered end July. We had to have fira about for problems on the Reno chair (fast reference 440447 12 august) loud creaking sound and headrest not staying in position. Collinwood batchellor replaced the chair. As I was just about to complain to them again I would prefer to deal direct with you. The headrest on this new chair will nt stay in position just keeps slipping down, your office when I… Read Full Review

Report this review
★☆☆☆☆

“So uncomfortable!”

Written on: 23/10/2014 by Landyn1981 (1 review written)

Two years ago we purchased two recliner chairs, 1Eldorado and 1Vegas and a two seater Eldorado high back.I have never been more disappointed. The seats very quickly became hard to sit on. We went back to the shop who sold them to us, they organised a furniture insurance person to come and look at them and we were told all was well. They are very expensive but seems there is no follow up from Ekornes over this. We've bought memory foam cushions but still uncomfortable. the sofa seems impossible… Read Full Review

Podinessex's Comment

Written on: 16/03/2015

Yes we have found exactly the same problem. The armchair is comfortable but the sofas don't adjust In the same way. They are extremely hard, and highly uncomfortable. I think we will have to change them as we do nott have a comfortable sofa in the house. The annoying thing was we had tried them, and for 5 minutes they seemed comfy. As soon as we had them we realised we had made a very expensive mistake.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“So uncomfortable!”

Written on: 23/10/2014 by Landyn1981 (1 review written)

Two years ago we purchased two recliner chairs, 1Eldorado and 1Vegas and a two seater Eldorado high back.I have never been more disappointed. The seats very quickly became hard to sit on. We went back to the shop who sold them to us, they organised a furniture insurance person to come and look at them and we were told all was well. They are very expensive but seems there is no follow up from Ekornes over this. We've bought memory foam cushions but still uncomfortable. the sofa seems impossible… Read Full Review

Mal.b's Comment

Written on: 23/04/2015

I totaly agree, the worst purchase I have ever made.
The initial comfort of stressless chairs soon wears of.
Went through the exact senario as you and was told that it was fair wear and tear.
Don't wast your money on Stressless recliners.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Most uncomfortable chair ever!”

Written on: 01/09/2014 by LeandroBuchanan (1 review written)

I purchase two stressless recliners - mine is the Magic model. I sat in a floor model at the store, and it was soft and comfy but the wrong color. They had another chair in black and a less expensive leather, which I sat in for a few minutes and purchased. Problem is, it's only comfortable for a few minutes. The cushions slope back, and toward the middle. There is no way to get comfortable in the chair. The leather is very hard. I have emailed Ekornes and they do not respond. Do not… Read Full Review

Report this review
overview