Super Strands www.superstrands.com Reviews

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★★★★☆
4.3 / 5
86% of users recommend this
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Latest Reviews

★★★★★
Super Strands www.superstrands.com

“Super Great Hair”

Written on: 06/08/2014 by JosieG1 (1 review written)

Used Superstrands for the second time. Great service and super hair. Waited 21 days like it stated and in the end I got my hair! Any queries I had in-between they got back to me. So I was happy all round and thats why I decided to used them again. I have all ready recommended them and I know my friends are also as happy as me! The hair quality is fantastic and I now have extra thick long locks which I love!! Many thanks superstrands!! xxxx… Read Full Review

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Pippygiz's Response to JosieG1's Review

Written on: 12/08/2014

Hi I've ordered my extensions 12th July still not had them there's no number & they don't always reply I got I touch with company used to share the building they have moved yet it's not been updated on the website since you had such a great experience can you help?

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★★★★★
Super Strands www.superstrands.com

“Amazing!!!”

Written on: 05/08/2014 by BettyBoo1980 (1 review written)

Thanks once again Superstrands for the great hair!! Had to wait just over 21 days but wasnt too bothered as I know the outcome is fantastic!! Loved my hair looks great. Been a customer of superstrands for a while now. Wanted to put my opinion online as I can see some bad reviews!! Well superstrands im a very happy customer who DOES recommend you to my friends and family. You always update me regarding my orders and give me excellent customer, so what more can I say!! Thanks Betty … Read Full Review

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Pippygiz's Response to BettyBoo1980's Review

Written on: 12/08/2014

Hi Betty as you are a regular customer so you say I have purchased my item 12th July vid still not received it and barely get a reply by emails there's no number since you've never had any problems can IOU give me some advise please
Many thanx Tracey x

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★★★★★
Super Strands www.superstrands.com

“Great Hair, Great Service”

Written on: 05/08/2014 by sarahkay1 (1 review written)

Had a fantastic experience. Loved my new hair, it looks and feels great!! Yep read the bad reviews but cant please everyone right!! Gave superstrands a chance and im glad I did! I will be coming back for more hair in the future. Thanks Sarah Kay xx ;) … Read Full Review

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★☆☆☆☆
Super Strands www.superstrands.com

“Worst online experience”

Written on: 09/07/2014 by Devlez1 (1 review written)

Told me I would not receive my order (one piece clip in) after waiting 21 days as stated. VERY limited response from email. After threatening them with legal action of they do not reply I got a response and that they had issued a refund...it's been 3weeks, no refund and no response!! I'm furious they are stealing money off me! DO NOT BUY FROM THIS COMPANY!!!! I'd recommend the beauty works double volume hair piece instead of all this hassel!!… Read Full Review

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★☆☆☆☆
Super Strands www.superstrands.com

“FALSE ADVERTISEMENT..HORRIBLE SERVICE”

Written on: 28/01/2014 by ohgirl (1 review written)

I ordered their 16 inch 10 piece Quad Weft Peruvian hair clips Dec 19th which I received January 28th only to find the thinnest DOUBLE weft clips with split ends Ive ever seen in my life.Peruvian hair my .... They have no contact number and they answer emails 2 weeks at a time with a no refund policy. I am so upset and I just wanted to share my experience to avoid anyone else from being swindled out of $379!The guys name on my package read Johnathan Bond so I am definitely going to get to the… Read Full Review

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Marisenna's Response to ohgirl's Review

Written on: 11/02/2014

Thank you. I will definitely not buy from here.

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Ohgirl's reply to Marisenna's Comment

Written on: 11/02/2014

I actually tried to take this down but I couldn't. Anyway I was really angry about waiting a month and a half for my package but when I actually looked at it I understood why it took so long. They really are quality clips and the hair is amazing too. Honestly Marisenna it really is worth it but you need two orders instead of one. I really am impressed and it really was worth the money...honestly!

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King118's reply to Ohgirl's Comment

Written on: 11/03/2014

what the hell!? you changed your mind so dramatically. This must be a fake. Ive ordered from this company and have left a terrible review on here. Stay away from this company!!!

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★☆☆☆☆
Super Strands www.superstrands.com

“ABSOLOUTE ****!!!!! Ordered- 613/10, QUAD WEFT 16...”

Written on: 07/11/2013

ABSOLOUTE ****!!!!! Ordered- 613/10, QUAD WEFT 16 inch, Dirty Blonde Mix What I got- 613/24 TRIPLE WEFT (Which actually looks like a rubbish single weft)Thin, split ends, not a consistent length, really short spikey bits along the top, huuuge non grip clips which slide right out of my thin silky hair (they also haven't staggered the 'wefts' so they are sewn in a chunk which makes them impossible to blend, really thick hard lumps)I could go on and on...... I would URGE anyone thinking of… Read Full Review

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★☆☆☆☆
Super Strands www.superstrands.com

“WHERE IS MY PURCHASE? ”

Written on: 22/10/2013

I have big issues with them, - lack of communication, I sent like 10 messages and still no replay - I placed my order almost 2 months ago !!!!! and still waiting !!!!!! … Read Full Review

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Nuraanbardien's Comment

Written on: 27/11/2013

Yeah im waiting extremely long. Ive sent them an email everyday since last week. Gotten only 1 response the rest where just ignored. Is there no higher power besides andrea that I can complain to? I ordered my extentions on the 9november. It hasnt even been shipped yet. Ill never purchase superstrands again

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Oliwka25's Comment

Written on: 27/12/2013

I received my purchase. Hair quality is excellent, however there is a extreme lack of communication, they never replay to any emails, so for 3 months you are sitting and wondering if you will ever receive your product or money.

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★★★★☆
Super Strands www.superstrands.com

“Amazing”

Written on: 15/06/2013 by Cindy23 (1 review written)

I ordered a one piece clip in extension and received it within 3, 5 weeks (I live in the Netherlands). Great customer service and the hair is really, really great. Just love it and would recommend Superstrands to everybody!!!… Read Full Review

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★★★★★
Super Strands www.superstrands.com

“Perfection”

Written on: 23/05/2013 by size2grace (1 review written)

The super strands 3/4 wig is perfection. Hair is silky soft and the wig is expertly made. Very happy with purchase… Read Full Review

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Berenicec's Response to size2grace's Review

Written on: 30/10/2013

Hi there!

Could you update your review?, I mean, is it still ok after almost 6 months?

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★★★★★
Super Strands www.superstrands.com

“Thank you :-)”

Written on: 23/05/2013

A BIG thank you to superstrands for customizing a full lace wig to my measurements. Its beautiful thank you… Read Full Review

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★★★★★
Super Strands www.superstrands.com

“Lovely”

Written on: 20/05/2013 by tammyalondra (1 review written)

Lovely quality 1/2 wig, very happy with hair quality and service. Thank you super strands… Read Full Review

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★★★★★
Super Strands www.superstrands.com

“Lovely 3/4 wig”

Written on: 16/05/2013 by karen86190 (1 review written)

My 3/4 wig arrived today :-). Its an amazing hair piece. SUPER SUPER thick! Much easier to use than all those clip sets. Don’t know how I ever coped with them! Im a super strands convert!… Read Full Review

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★★★★★
Super Strands www.superstrands.com

“RECOMMENDED TO ALL!”

Written on: 15/04/2013 by mandascornershop (1 review written)

I ordered the longest length hair extensions I have seen on the Internet! The super strands 30 inch clip in hair extensions. Some people might thinks thats too long but for me its perfect! (It's the 10 piece set I got). As others have said the customer service has been excellent with all my questions being answered beforehand via email. Wont hesitate to use super strands again… Read Full Review

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Riddhima's Response to mandascornershop's Review

Written on: 13/05/2013

hey it's been 2 weeks and my order hasn't arrived yet...they don even reply!! please suggest me something...i spnt 500$ and now i'm scared coz people are talking differnt things about this company...please help

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Loren1982Uda's reply to Riddhima's Comment

Written on: 09/06/2013

Chill out! All their items take 10-21 days to make like it says on the item page. Been ordering from them for the last 2 years.

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★★★★★
Super Strands www.superstrands.com

“IN LOVE!”

Written on: 15/04/2013 by AmyJones1291 (1 review written)

My half wig arrived in the post this morning and I'm super happy with super strands. The quality of this hair is second to none. I didn't even up grade the hair to Russian or anything like that either, I chose the standard European hair and it is wonderful. My order took 2 weeks to arrive from the stated 21 days so its arrived early which is a bonus. I was worried if the cap was going to fit as I have a small head but it fits perfectly. I will definitely be buying a second piece once I have… Read Full Review

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★★★★★
Super Strands www.superstrands.com

“Super micro loop hair!!”

Written on: 09/04/2013

Received my Micro loop hair a couple of weeks ago, ive had them in a week and they feel fantastic!! The hair quality is fantastic and they feel so real!! Really didnt want glue-in extensions because my hair isnt the best- its quite thin so glue would have ruined my hair! My stylist had them in within a couple of hours. Thanks Superstrands for these!!! Easily the best decision ive made and my hair feels like its had a million pound makeover!!!!… Read Full Review

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★★★★★
Super Strands www.superstrands.com

“GREAT CUSTOMER SERVICE!”

Written on: 09/04/2013 by angieeverlasting12 (1 review written)

Writing this to say a big thank you to customer service who went completely out of her way to make sure my wig was right for me on my wedding day. As you can imagine I was on edge over whether the hair would arrive on time / whether I was ordering the correct products. I bombarded them with question after question as I wanted to make sure what I was going to be ordering was right for the big day. Every question was answered without fail. I opted for the 3/4 wig and it really is gorgeous. The… Read Full Review

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★★★★★
Super Strands www.superstrands.com

“Perfect trade partner”

Written on: 03/04/2013 by Sandramanchester (1 review written)

We have been trading with super strands for 3 years now. They supply our small chain of hair extension salons in Manchester. We buy several batches of nail tip pre bonds and have never had a problem. The quality has always been consistent which is an important factor us. We also install ours with the super strands ultrasonic hair extension machine which has been something of a game changer in the industry. Thank you super stands! Sandra… Read Full Review

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★★★★★
Super Strands www.superstrands.com

“FAB!”

Written on: 22/03/2013 by JessyJfan (1 review written)

In love with my 30 inch 10 piece hair extension set! Yes that's right 30 inches! Literally everyone who sees them comments on how great they look. Thank you super strands!!!… Read Full Review

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★★★★★
Super Strands www.superstrands.com

“Fantastic 3/4 wig”

Written on: 21/03/2013 by Welly12919 (1 review written)

I ordered the 3/4 wig and have to say its better than it was described. The front part of this 3/4 actually has a lace front so it looks very realistic so I dont even need to hide the join! As others have said yes delivery for super strands is a few weeks but that's only because they hand make the extensions to order. I guess that's the price to pay for having your extensions custom made. I know of another hair company which takes 3-4 months for custom made wigs so I was very happy to get it… Read Full Review

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★★★★★
Super Strands www.superstrands.com

“Highly Recommended!”

Written on: 21/03/2013 by sallyjonesuk12 (1 review written)

Very happy with my purchase, yes the production times can be several weeks ladies but for having them hand made to my requirements instead of buying ready made sets which as no where near the quality of these I’m very happy. I purchased the 1/2 wig in straight and styled it my self. It holds and curls very easily. I was impressed with the colour selection will definitely buy again :) Customer services was great, all my questions were answered without problem by email. They don’t offer a… Read Full Review

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