Online Ticket Express Reviews - www.onlineticketexpress.com

★★☆☆☆
1.6 / 5
16% of users recommend this
  • Selection of tickets available

  • Ease of ordering

  • Customer service

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Online Ticket Express - www.onlineticketexpress.com
Online Ticket Express - www.onlineticketexpress.com

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Latest Reviews

★★★★★

“OnlineTicketExpress 5/5 ”

Written on: 20/07/2014 by JaceAguirre1981 (1 review written)

Will Use OnlineTicketexpress again... Receive my ticket by email right away and had no problems with them and OnlineTicketexpress customer service is really good!!!! Onlineticketexpress gets a 5 out 5… Read Full Review

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★★★★★

“Sold Out Events”

Written on: 20/07/2014 by TrippNeville (1 review written)

I like the availability of sold out events. But I checked the price of my tickets the day of the event and discovered that the prices high more than when I bought my tickets a week before. That said, I like Onlineticketexpress… Read Full Review

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★★★★★

“Convenient and Safe Website ”

Written on: 13/07/2014 by Fergusoncq480 (1 review written)

Okay as a last resort for hard to find tickets.little pricey but very good costumer service,safe and easy to process,delivery in time ,great tickets. will recommend… Read Full Review

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★★★★★

“Roland Garros Tickets ”

Written on: 12/07/2014 by diana.b (1 review written)

Easy booking process, tickets arrived electronically in plenty of time, no trouble in presenting tickets at the gate and communication from Onlineticketexpress was timely and accurate. Would use them again… Read Full Review

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★★★★★

“Tickets for my Old dad”

Written on: 10/07/2014 by Cash1952 (1 review written)

I booked tickets to my old dad on the site, after reading all the reviews i was bit nervous i called the company maybe 10 times, i can say the customer service are professional all the time answered to the phone and the advisor was so relaxing , the tickets arrived to my dad hotel like she said and every thing was OK,I want to thank you Online Ticket Express for the best World Cup tickets, my dad phoned me from the stadium saying "the atmosphere is amazing, the best game Brazil v Germany "… Read Full Review

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★★★★★

“Thanks Guys!!!”

Written on: 07/07/2014 by ElleShaw (1 review written)

We watched the quarter final Holland and Costa Rika we was so happy that we win i hope that we will arrive to the final We was group of 12 people that traveled from Holland to Brazil for the World Cup we received all as promised The seats was perfect and thanks to Onlineticketexpress we will definitely recommend our friends to buy at this site. ruben… Read Full Review

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★★★★★

“Отлично Компания по продаже...”

Written on: 07/07/2014 by 305Tennant (1 review written)

Отлично Компания по продаже билетов   нашел их на Google был очень возбужден, чтобы найти билеты в Интернете, но когда я начала процесс с ними я начинаю расслабляться Меня и моего друга поехать в Италию, чтобы увидеть Opera La Scala в Милане Благодаря онлайн билетов Экспресс для… Read Full Review

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★★★★★

“The Best Tour Operators”

Written on: 04/07/2014 by CloeGibbs (1 review written)

We are travel agency RubensTour we cooperate with Onlineticketexpress in the last three years . the Website is Safe and Easy and Professional , they have many tour operators working with them . last tickets we bought from them was for the World Cup in Brazil and it was like we expect. we never heard about any complain form our clients , we all the time receiving the tickets in time . we recommend to all travel agency go and buy with Onlineticketexpress!!!… Read Full Review

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★★★★★

“French Open Roland Garros”

Written on: 15/05/2014 by Heikogarros (1 review written)

Hi! I Ordered a ticket for the Tennis tournament French Open in Paris. After 3 days I had my E-ticket ! But after reading the comments here, I probably would't try it again. … Read Full Review

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★☆☆☆☆

“Onlineticketsexpress fruad”

Written on: 14/05/2014 by George119 (1 review written)

I bought tickets to Barcelona - atletiko and 5 days before the game they cancelled the tickets… Read Full Review

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★★★★★

“We have used them before without any problems whatsoever”

Written on: 25/03/2014 by MollyE (2 reviews written)

We have used them before without any problems whatsoever for UK games, so I also booked the all-important match between Madrid and Barcelona as a surprise for my husband. The tickets waited for us at the hotel when we checked in on Thursday, so no worries there. Had to rush back home, but thinking of booking tickets for the cup final on the 16th. It would mean going back to Spain, though. We will have to see… Read Full Review

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★★★★★

“The BEST foortball site I know!”

Written on: 24/03/2014 by ThomasT (1 review written)

I ordered from them tickets for last night's match between Madrid and Barcelona. I only got the tickets 3 days before the game, but I have to admit I only did arrive at my hotel on Friday, so this is fine. I saw they still have tickets for the Spanish Cup Final - so If I can manage flying out to Spain the week before April 16, I will certainly book with them again. All in all: great game, good seats and the price wasn't too bad… Read Full Review

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★★★★★

“The ONLY website I order football tickets from”

Written on: 23/03/2014 by Gpston (1 review written)

Ole! Going to see Villarreal v FC Barcelona on April 27. They seem to be the only reliable site around, in terms of pricing and user experience. Judging by how quickly they called and confirmed my booking, I can only hope they will ship the tickets just as soon… Read Full Review

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★★★★★

“This is the only reliable site around in terms of...”

Written on: 23/03/2014 by Clfield (1 review written)

Saw the match between W Ham and Man Utd yesterday from really good seats - exactly as ordered. This is the only reliable site around in terms of pricing and user experience. Judging by how quickly they called and confirmed my booking, I was not a bit surprised they shippe the tickets just as soon - got them 4 days prior to the game. Will definitely order again… Read Full Review

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★☆☆☆☆

“They are the worst”

Written on: 21/03/2014 by safari23 (1 review written)

This company is a complete mess. Not one thing that they say is the truth. We used them for two different matches. Both times the tickets were delivered well after they said, and just in time for the match. Plus, they do not answer or respond to phone calls or emails when there are issues. The last set of tickets we got were completely wrong, arrived the night before the match, and they were closed so there was nothing to do. We had also been trying to reach them for days to confirm or… Read Full Review

Richarddawes's Response to safari23's Review

Written on: 23/03/2014

Thank you for your feedback.

We truly am sorry this has been your experience.

Please provide us with your order number so that we can look into this and offer you a solution.

Although the tickets did arrive in time for the match, on both occasions you booked your football tickets through us - we still aim for higher levels of service.

We serve hundreds of happy customer each month, and receive numerous thank you notes, comments and feedbacks - here and elsewhere.

We would very much like to resolve this issue to your utmost satisfaction.

Thank you
Richard Dawes

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Safari23's reply to Richarddawes's Comment

Written on: 25/03/2014

The order number is #284751. However, you know this as I have emailed both you and Customer Service numerous times.

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Safari23's reply to Safari23's Comment

Written on: 01/04/2014

New update: A customer service rep called. After multiple discussions, clarifications, and a rejection of a ridiculous refund offer, he was going to have a supervisor call me. This was over a week ago and I have received nothing. They are still not to be trusted. I am in the process of disputing on my credit card and contacting Interpol, UK police and consumer protection, etc. to do everything I can to make sure they are stopped or at least minimized from doing this.

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Richarddawes's Response to safari23's Review

Written on: 23/03/2014

Thank you for your feedback.

Please provide us with your order number so that we can look into this and offer you a solution.

Although the tickets did arrive in time for the match, on both occasions you booked your football tickets through us - we still aim for higher levels of service.

We serve hundreds of customers each month and receive numerous thank you notes, feedback, comments and reviews - here and elsewhere.

We would very much like to resolve this issue to your utmost satisfaction.

Thank you
Richard Dawes

Reply to this comment

Safari23's reply to Richarddawes's Comment

Written on: 25/03/2014

The order number is #284751. However, you know this as I have emailed both you and Customer Service numerous times.

Reply to this comment
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★★★★★

“I had so ,much fun...”

Written on: 01/02/2014 by ParisF (1 review written)

I bought tickets from my boyfriend and me, it was our first time watching a match in Europe. We had such a great time, so different from what we know in USA. Tickets were waiting for us at the hotel and I didn't have do anything but go to the match. It was great… Read Full Review

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★★★★★

“Good Service”

Written on: 01/02/2014 by EmanulG (1 review written)

I ordered some tickets for Spanish League. Tickets arrived to my house a week before the match and they were excellent seats as well. The stadium was amazing, it was an amazing experience… Read Full Review

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★★★★★

“Great Time”

Written on: 25/01/2014 by NormanML (1 review written)

Bought tickets online, we were travelling so we were a little apprehensive about traveling without our tickets in hand. Tickets were waiting for us and we also received several calls from Customer Service Dpt. about the delivery, so were at ease. All in all, it was great… Read Full Review

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★★★★★

“Grand Service”

Written on: 25/01/2014 by RobbieL (1 review written)

Me and my mates arranged for us to go to a match, so we bought the tickets online because they were hard to get by ourselves. Tickets were in a reasonable price so went a ahead and got them... They were sent to our house in special delivery, we got them about a week before the match, it was grand... And we also got all tickets seated together… Read Full Review

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★★★★★

“Holiday Fun”

Written on: 18/01/2014 by PattyM (1 review written)

My husband and decided to spend out holidays in UK, so we also decided to see a real soccer match. We were saving for quit sometime for this holiday and was afraid I will be disappointed, but the service we received was very nice and patient with us in choosing a match and answering all our questions. Tickets arrived to our hotel and we didn't need to do anything. It was a really nice holiday… Read Full Review

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