Eat It Now www.eatitnow.co.uk Reviews
Latest Reviews
★☆☆☆☆
“This to Food Industry Business Owners”
Written on: 19/02/2013
Stay away from Eat It Now, they not only offer poor service to the Customer as listed in other feed back, but their service to Take away owners is no better, They will list false numbers which will never ring your shop, they allow any one to post reviews true or not, Even our business logo is being used on another company's listing on the Eat It Now site. When you attempt to speak with them you are met with an arrogance i've not experienced before from a company that requires the Takeaways... (read more)
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★☆☆☆☆
“Never use!!!”
Written on: 20/10/2012 by Shitcompany
Please please please don't use this service. If you read any bad reviews they are correct! Ordered food. Never came. Called restaurant rude and didn't get order. Called eat it now and just said whoops sorry!!! (read more)
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★☆☆☆☆
“Terrible customer service”
Written on: 29/08/2012 by smallwoodsp (1 review written)
After a terrible service from a takeaway I ordered on their website, I was told i would need to contact eat it now for a refund as I paid by card. I phoned them on their 0845 number and waited over 20 minutes on 2 separate occasions to try and rectify the problem. After finally getting through to them i wasn't confident that the complaint was dealt with correctly as basic details in relation to the order weren't taken from me So in essence, don't use www.eatitnow.co.uk Bad takeaways... (read more)
Visit eatitnow.co.ukAdza's Response to smallwoodsp's Review
Written on: 14/12/2012
Hi, I see that you have had a bad experience with eat it out, just like I have. Could you please post your review on the Facebook page against them that has been created, which is linked below. We want to gather enough cases so it can be brought to the attention of watchdog. Thanks.
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★☆☆☆☆
“dont use !”
Written on: 28/08/2012
Registered with this crowd a while back and got a 10% off text for bank holiday weekendso tried to use them.Went through very laborious process that seems designed to con you into not getting the discount offered. It then cancelled our order accusing us of trying to defraud them! Went straight back to justeat and had our food in the usual 20 minutes, no problems. Eatitnow is a sad and bad imitation. Do not use. (read more)
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★☆☆☆☆
“RIP OFF”
Written on: 18/07/2012 by AdrianMills
As the owner of a number of Thai restaurants in London, I was horrified to hear that a customer was furious with us on Saturday night, when asked to pay for a take away ordered with eatitnow.co.uk. We have no contract with them, we have never spoken to them, yet they seem perfectly happy to have our company logo, name, and menu advertised. When we confronted a girl called Giselle, she had the cheek to suggest that they could use anything they wanted and suggested that we had signed a... (read more)
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★☆☆☆☆
“Fraudsters”
Written on: 11/06/2012
Do not order from this site. I have 2 restaurants that are listed on their website. The contact numbers to make orders are not ours, and I don't know who are actually cooking the food being ordered by the customers. My friends also have their restaurants listed on the website that have wrong contact numbers listed. I spoke with one of their customer services staff, Danielle Clarke, tonight, 11/6/12, and she claimed that they had permission from us dated 4 years ago. When asked to provide... (read more)
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★☆☆☆☆
“AVOID THIS COMPANY - WORST SERVICE EVER”
Written on: 24/02/2012 by EatItNowOrderingIsAwful (1 review written)
After waiting 55 minutes for my FAST FOOD, I decided to contact the actual company whom I am ordering from, and asked them if the 'EatItNow' company had contacted them with my order, in which they replied "It has just come through, its going to be an hours wait for the food" - Now I have to wait 2 hours for my meal, and this is disgusting, the service is a waste of time and I don't understand how they can justify how they cant send my information to a company electronically, instead of... (read more)
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★☆☆☆☆
“Avoid Eatitnow!!”
Written on: 21/12/2011
Tried ordering online and after about 15mins it comes back to say the order has been cancelled. They took the payment that day and sent an email to say a refund will be made. 3 days later I get an email to say they have made the refund and I will get it in 3-5 working days. I am out of pocket for a week because of them. Really unhappy. Hoping I will finally get it back! (read more)
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★☆☆☆☆
“Terrible service, waited 45mins for the order to be...”
Written on: 06/05/2011
Terrible service, waited 45mins for the order to be received by the takaway, called them and they had not received the order at all even though paid by card... pathetic. (read more)
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★☆☆☆☆
“Do not place order with these as the order could be...”
Written on: 24/03/2011
Do not place order with these as the order could be From the opposite end of the town, you will get a delivery charge slapped. I signed up with these and had so much problems, I got conned into signing up, was told that deposits were refundable upon cancelling at anytime, and I paid for a website which I am now told I don't own. These conned me £300. Beware!!!!!! (read more)
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See next 10 reviews
Showing 1 - 10 of 21 Reviews
★★★★★
“Loved the service. I prefer eat it now site to...”
Written on: 18/11/2010
Loved the service. I prefer eat it now site to just-eat. Much easier to use. never had any problems. Just wish they would sign up my other 2 local takeaways, then i've got my whole week sorted! (read more)
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★☆☆☆☆
“they signed my business up and robbed me of my 200...”
Written on: 17/10/2010
they signed my business up and robbed me of my 200 pounds, do not use...just eat is way better. they robbed the idea off them anyway...skanks. they didnteven install their system. rookie company, ran by dodgy people (read more)
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★☆☆☆☆
“I tried this website for the first time and it LET ME...”
Written on: 13/10/2010
I tried this website for the first time and it LET ME DOWN. Haven't received any confirmation. After over an hour I called the shop and they said they haven't received anything... After all I have placed an order over the phone... Another 40 mins to get my food... AVOID eatitnow.co.uk (read more)
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★☆☆☆☆
“Ordered £13 worth of food through this company, They...”
Written on: 04/09/2010
Ordered £13 worth of food through this company, They swiftly took the money from my card, However when i went to the takeaway shop to collect my food the staff there said they could not give me my order as they had no means of getting the money from eatitnow, Walked away hungry and confused, Have emailed eatitnow, Tried calling but for some reason they dont have a phone service on friday nights or through the weekend which to be fair is exactly when they should have one, Have to wait to... (read more)
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★☆☆☆☆
“Ordered with them, waited 20 mins to see my order was...”
Written on: 30/07/2010
Ordered with them, waited 20 mins to see my order was cancelled and all I received was a blank email. Not impressed. Waiting to see if I get my money back. (read more)
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★☆☆☆☆
“I ordered an Indian meal from Tower Tandoori-...”
Written on: 20/07/2010
I ordered an Indian meal from Tower Tandoori- www.eatitnow had great website really easy to navigate.....BUT then, Tower Tandoori contacted me telling me they were unconnected with eatitnow- so would only take cash......www.eatitnow had taken card payment. Had to cancel card as well as loss of £31-very dodgy indeed. (read more)
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★★★★★
“Ordered last night, was all smooth, very informative...”
Written on: 14/05/2010
Ordered last night, was all smooth, very informative of where my order was up to and I did actually receive an email from them on confirmation. Maybe yours went to your junk mail? Not great if it did but probably no fault of the website. Will defo use again. (read more)
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★★☆☆☆
“I always try to order from here but its a bit...”
Written on: 30/03/2010
I always try to order from here but its a bit dissapointing cause you never know if the order has gone through or not. It takes like 20min before the order is confirmed. you dont get any order confirmation email. At one time my order was marked accepted and I went to watch eastenders, by the time i came back there was a message that order was cancelled. (read more)
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★★★★★
“All simple stuff... just need to enter a few details...”
Written on: 30/03/2010
All simple stuff... just need to enter a few details to pay by credit card and the they are quick at getting the food delivered. (read more)
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★★★★★
“Eat It Now gave me a great service, plenty of...”
Written on: 16/03/2010 by dellyB (2 reviews written)
Eat It Now gave me a great service, plenty of takeaways and really easy to reorder with a card. Can't really fault the service of the takeaway I ordered from, their delivery tiem was a bit slow but that wasn't the fault of the website! :)
(read more)
See next 10 reviews
Showing 11 - 20 of 21 Reviews
★★★★★
“Online takeaway ordering made simple! Ordered from my...”
Written on: 26/02/2010
Online takeaway ordering made simple! Ordered from my local chinese through the website, few forms to fill in but nothing to lengthy. Quick easy will use again. (read more)
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eatitnow.co.uk
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Adza's Response to Shitcompany's Review
Written on: 14/12/2012
Hi, I see that you have had a bad experience with eat it out, just like I have. Could you please post your review on the Facebook page against them that has been created, which is linked below. We want to gather enough cases so it can be brought to the attention of watchdog. Thanks.