Holiday Gems Reviews - www.holidaygems.co.uk

★★★★★
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Latest Reviews

★★★★★

“great and fast. a. 175”

Written on: 26/12/2014 by TatianaSmart (1 review written)

great and fast. a. 175… Read Full Review

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★★★★☆

“Max Was Very Helpfull I Was A Little Dispointed I Was...”

Written on: 25/12/2014 by Jorgensenqp410 (1 review written)

Max Was Very Helpfull I Was A Little Dispointed I Was Quoted A Price Online And Booked Only To Fine Out A Different Price Afterwards A Lot More So I Cancelled. I Called Back And Because Max Was So Helpfull I Booked THANKS AGAIN MAX… Read Full Review

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★★★★☆

“Great service from Robby”

Written on: 24/12/2014 by SteveW1 (1 review written)

Slight mixup with the online booking but was sorted out quickly and without any hassle by Robby. Provided the flights and hotels match the service provided so far it should be a great holiday… Read Full Review

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★★★★☆

“all inclusive to Majorca”

Written on: 23/12/2014 by Delphine30 (1 review written)

Agent 112 was very helpful and courteous and gave me confidence to book my holiday. Thankyou … Read Full Review

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★★★★★

“ fantastic service”

Written on: 23/12/2014 by RileyNorris (1 review written)

agent 175 provided a fantastic service into getting my booking confirmed to make this a plesent quick and easy time taking the stress away from booking a holiday...i would definitely recommend my friends and family to use this service if all the agents are the same as this one he was fantasic, pleasure to have had him deal with my booking and all my enquirys… Read Full Review

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★★★★★

“quick and easy booking,well explained,took no more...”

Written on: 23/12/2014 by beanbagonholiday (1 review written)

quick and easy booking,well explained,took no more more than 15 minutes to complete from the original call,would recommend to others,thank you… Read Full Review

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★★★★★

“Excellent helpful staff”

Written on: 23/12/2014 by PriscillaHouse (1 review written)

The lady who helped me Shannon was very polite and super helpful will book again with yourselves Good service and value for money!… Read Full Review

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★★★★★

“Nadine was very helpful and ”

Written on: 22/12/2014 by TabithaHogan289 (1 review written)

very good price excellent service,hope the holidays and hotel is as good… Read Full Review

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★★★★☆

“Agent 173! After choosing our holiday on-line we had a...”

Written on: 22/12/2014 by Hayden244 (1 review written)

Agent 173! After choosing our holiday on-line we had a call from an agent to fine tune our break away. Being flexible on our dates meant HolidayGems were able to find the best deal possible, eventually saving us a few hundred pounds. Remember, it's not a package holiday, you are booking holiday elements through one place. I've booked my holidays independently several times before, so I know the routine. I found them to be very good, doing the hard work of searching for the best deal… Read Full Review

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★★★★★

“Agent 135”

Written on: 21/12/2014 by timdisam (2 reviews written)

She was excellent when taking our booking for next years holiday. She was extremely helpful & polite & sent our booking details straight away… Read Full Review

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★☆☆☆☆

“THE WORST HOLIDAY COMPANY EVER”

Written on: 21/12/2014 by 1956Lindsay (1 review written)

The is my first holiday with Holiday-Gems and i was looking forward towards this holiday seeing its my Christmas holiday and also my marriage anniversary. As i got there: 1- The booking was not as promised which was a let down. 2- The bedroom was not a king size bed as promised within the deal. 3- The service was disappointing and the staff members were rude. 4- The place was miss advertised and not up to standard. 5- We were told by Holiday-Gems that everything will be outstanding however… Read Full Review

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★★★★★

“"168/selina" ”

Written on: 21/12/2014 by Driscoll438 (1 review written)

excellent service called me back last night with cheapest price, very friendly, advised cant pay till following morning, wanted her to call me at 10 to ensure i got the price so was ready and waiting, was called at 10.00 on the dot with all the details very happy as excellent price to rome kind regards ryan… Read Full Review

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★★★★★

“Excellent service from agent 152”

Written on: 20/12/2014

She phoned on a Saturday morning within a couple of hours of my reserving the holiday. She was efficient and friendly taking care to ensure hat alternative flights were considered as unfortunately the flight price had increased by £45 each since my redervation! She also arranged a bedroom with a balcony as an extra. Would definitely recomend her. Nothing I didn't like… Read Full Review

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★★★★☆

“Price Gone Up”

Written on: 20/12/2014 by Beedeedee (1 review written)

The price of the flights had gone up from what I'd booked it at...but the Agent was very helpful and offered options of a cheaper holiday etc. He was very careful to advise of the boarding card situation as we were going for 28 days. So far, so good… Read Full Review

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★★★★★

“Agent152”

Written on: 20/12/2014

Very helpful, would defo use again… Read Full Review

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★★★★☆

“very professional”

Written on: 20/12/2014 by hsSchmitt261 (1 review written)

The adviser was very good at her job and booked my holiday with no problems;recieved all the paper work shortly after and kept in touch with what was going on… Read Full Review

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★★★★★

“Friendly manner”

Written on: 20/12/2014 by Harrington66 (1 review written)

Had a problem with the first booking but thanks to agent175 we got it sorted quick and smoothly… Read Full Review

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★★★★★

“Booking through Holiday Gems”

Written on: 19/12/2014 by 328MacMillan (1 review written)

Just booked a holiday to Malta for four of us. Agent 112 was extremely efficient and helpful in making the arrangements. He also explained how we could get help if there were any problems while abroad. … Read Full Review

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★★★★★

“Holiday Gems Robbie Agent 111 ”

Written on: 19/12/2014

I haven't dealt with the company before, the above person was extremely helpful. He answered all my questions and made some suggestions which were superb i.e. he sorted my tours out for me, arranged private transfers and some other items I was concerned about. all in all a very smooth booking process what I didn't like about it was------ for some reason I couldn't access the e-mail I didn't like the 10p a minute to start with but… Read Full Review

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★☆☆☆☆

“This is a dishonest process”

Written on: 19/12/2014 by SidCordle (1 review written)

Today I was told I had to pay an extra £92. I do not believe that airline prices have suddenly gone up when the main cost is aviation fuel which has been going down not up. I do not beleive the cost of the accommodation has risen since your web site is still showing the price I booked at while you are telling me on the phone that prices have gone up. I believe that you are deliberately showing lower prices and then asking on the phone for more on a regular basis and the process is dishonest… Read Full Review

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