Holiday Gems Reviews - www.holidaygems.co.uk

Click here if this is your business
★★★★★
4.5 / 5
94% of users recommend this
Click here if this is your business
? Ask our helpful community of experts about this product or company
Holiday Gems - www.holidaygems.co.uk - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“agent112”

Written on: 17/09/2014 by Corab413 (1 review written)

Excellent service received very helpful and nothing was a problem will definitely recommend and use again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Honest, reliable and very knowledgable ”

Written on: 17/09/2014 by IyanaAdams (1 review written)

I really like the help and advice I received when enquiring about booking our family holiday. I like that other airport options were offered and that all of my requirements were heard and appreciated. I appreciate the extra help that was offered to arrange seat bookings on the flight and that every time I was told that I would be called back I was. All my paperwork for the holiday was sent through as advised it would be. Never received so much help and had so much confidence from an on line… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Service received ”

Written on: 17/09/2014 by 377Allen (1 review written)

164 / was the person who assisted myself in booking my holiday today she was efficient and very helpful Have used l This site before and would recommend xxx… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“excellent service very friendly and helpful”

Written on: 17/09/2014 by Belen399 (1 review written)

Very helpful friendly service .. would recommend to friends all our questions was answered in full detsil by the agents… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fantastic service all round. Shannon 166 was very...”

Written on: 16/09/2014 by pricey43 (1 review written)

Fantastic service all round. Shannon 166 was very helpfull and attentive. Found my family a fantastic deal. Thanks shannon 166… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Easy, fast and clear, no bull”

Written on: 16/09/2014 by 375Donaldson (1 review written)

The call was easy. We got the deal we wanted at the price we liked very much. It's time to party and thanks for all the help and advice. It was almost too easy… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“were going on holiday”

Written on: 16/09/2014

I found the the person i spoke to very helpful,managed to get us best deal for date we wanted to go,explained all the vouchers (ie)what to print and how many,as in not up on the computer.so i would like to say a big thank you,the stress have lifted from my shoulders… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Prague, 10-13 September”

Written on: 16/09/2014 by PatienceHolt (1 review written)

Hotel was excellent and staff friendly and helpful. Travel arrangements, including transfers, were very good. Both trips in Prague were led by knowledgeable people… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Friendly personal service”

Written on: 15/09/2014 by Juliem1000 (1 review written)

It was so nice to speak to a friendly customer service advisor who delivered an excellent service. After having poor service from Low Cost Holidays I was wary about booking online so rang Holiday Gems and was connected to an advisor straight away who discussed the holiday and got everything booked for me. The holiday is booked for my son and 2 friends so hope all goes well… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fabuous customer assitance, honest, helpful &...”

Written on: 15/09/2014 by wends1 (1 review written)

Sales Consultant 137 was so very helpful on the telephone, after explaining this was my second attempt at booking a holiday through Gems and not having a positive outcome, 137 tried to look for an alterntive holiday for me within my costs and time scales, there was never any pressure to commit to the holiday, paying any funds quickly with the usual phrase of "You have to hurry as this will be gone soon" (which can be very off putting) she was very patient and took the time to search for the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Agent 112”

Written on: 15/09/2014 by Caroline1111 (1 review written)

Great service from agent 112. Very professional but also very friendly and explained everything in detail… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Agent 152”

Written on: 15/09/2014 by NathanDunn (1 review written)

Would like to thank the agent for being so helpful with my holiday booking She answered all my queries, nothing was too much trouble… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Brilliant ”

Written on: 15/09/2014 by Lisamoo69 (1 review written)

Agent 152 was brilliant on the telephone, booking us a holiday, she went through every detail, very precise, would book through her again excellent… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Ryan156”

Written on: 15/09/2014 by mystadansak (1 review written)

Ryan couldn't have been more helpful. His patience with me was fab and he certainly knew his stuff!! I need to alter something on my booking and just know that he will be able to help me so I am not worried at all that it won't be done. Hope the actual holiday meets expectations !!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Wow - so helpful - Number 164”

Written on: 15/09/2014 by Edwardsrt136 (1 review written)

Both my husband and I were very happy with the sales assistant who assisted us in booking our summer holiday to Majorca. Nothing was too much trouble and they were very helpful indeed. We would definitely book with Holiday Gem again, for their polite and helpful sales staff. Thanks :-)… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Holiday review”

Written on: 15/09/2014 by rzLawson206 (1 review written)

Would like to thank the agent 112 as I booked a holiday earlier today and agent 112 called to advise me my flights were unavailable but instead of finding me a holiday that was more expensive he found me a holiday cheaper that was better for my family. Agent even called me back 15 minutes later with a better booking! Thank you so much for your help will definitely use holiday gems again! … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“142 R”

Written on: 14/09/2014 by ykfletcher (1 review written)

Agent was most helpful, very polite and I will be recommending your company to my friends and family… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Holiday booked thanks”

Written on: 14/09/2014 by Steviedee82 (1 review written)

I would like to thank the adviser for all his help booking are holiday. Really helpful and would use your company again. Thanks… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Agent152”

Written on: 14/09/2014 by Andrea7314 (1 review written)

I was really pleased with the service that I received from the agent,she was helpful,informative,efficient and friendly.It was a big investment for myself and my family as we are on a tight budget and this is our main holiday so it is crucial that I get the right holiday for the right price.I would recommend holiday gems and would definitely tell friends to ask for her in person.Thankyou for all your help.Have a wonderful holiday.Yours sincerely Andrea Evans… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Holiday in Lanzarote Not yet traveled, but booking...”

Written on: 14/09/2014 by ElenaRoss (1 review written)

Holiday in Lanzarote Not yet traveled, but booking handled by Robbie (agent 111) - straight forward, helpful and very polite! Follow up e-mails received within 30 mins as promised… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview