Make It Cheaper www.makeitcheaper.com Reviews

5th Floor, Lloyds Chambers, 1 Portsoken Street, London, E1 8BT
0800 158 5263
★★★★★
4.7 / 5
12
96% of users recommend this
  • Value For Money

Summary

Make It Cheaper is a business price comparison and switching service, offering comprehensive information on business electricity and business gas suplliers.
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★★★☆☆

“Broken model”

Written on: 22/11/2016 by Angelinel184 (1 review written)

Excellent sales and aftercare team but the service has still not happened. First, the service took three weeks to set up regardless of whether the customer wants it more quickly. Then the changeover day was set for a day I was out of the country - but my wife was at home. We decided to go ahead anyway with the fibre broadband changeover, then found that Plusnet our previous supplier had in some way vetoed our switch. Is this legal? I suspect not as it goes against our wishes. Result: we… Read Full Review

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★★★☆☆

“Quick to response at the beginning”

Written on: 28/08/2016

Still awaiting for a response after seeing the contract received is different from what had agreed over the phone. Agreed on 1 year but contract had become 2 year. Computer error or marketing trick (I can only hope not)… Read Full Review

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★★★☆☆

“Great customer service ”

Written on: 10/12/2015 by Reagan154 (1 review written)

Whilst great help and knowledge of finding the right supplier for our company, both in terms of cost and customer service, the actual switch has taken time as the previous suppliers have objected on more than once occasion to the switch. I would have liked a follow up call to check the switch had gone smoothly and if any problems… Read Full Review

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★★★☆☆

“Saved money but not Time!”

Written on: 14/10/2015

Really pleased to have saved money with make it cheaper, although the process was complicated for us and we ended up spending more time than we planned switching from 1 recommended provider to another. All seems well at the moment and once all the problems were ironed out we are hoping the process will run smoothly. Operators were friendly and called back when they said they would. The process was explained by the operators and I firmly believe that they had saving me money as priority. We… Read Full Review

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★★★☆☆

“didn't get the best rate first time around”

Written on: 24/09/2015 by 410Sinclair (1 review written)

When you gave me a price it seemed high so I shopped around and got a better deal online. When you called back you bettered that rate by .01p/unit. You should be getting me the best rate first time around. … Read Full Review

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★★★☆☆

“Deal they got us was good but not brill on customer...”

Written on: 22/09/2015 by caRobb261 (1 review written)

We got a good deal, and certainly it ticked all the boxes of the coverage we needed, and the detail we needed. What wasn't brilliant was a pushy customer service person who when asked if he could ring back the next day (needed to discuss between us) got "well is it worth me ringing back?".... the rates they got us sold us the policy, not their customer service… Read Full Review

Makeitcheaper's Comment

Written on: 23/09/2015

I’m sorry to hear about your experience with Make It Cheaper. That’s certainly not the way we want our agents to be speaking to our customers.

We have provided feedback to their manager and someone from our customer service team will be contacting you.

Hopefully your next experience with us will be a more positive one.

Thanks for your feedback,

Laura,
The Make It Cheaper Team

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★★★☆☆

“Sve money but very pushy”

Written on: 18/06/2015 by CordellBeebe84 (1 review written)

Salesman was very pushy and wanted me to agree straight away well before contract ends. Asked him to call near the date and didn't seem to happy. I have taken out another contract with them and saved money but will depend on pushiness if I go through them next year. Money isn't everything!!… Read Full Review

Makeitcheaper's Comment

Written on: 19/06/2015

Thanks for your feedback. I’m sorry to hear you felt pressured.

This is something we take very seriously and I will ensure feedback is given to the agent and his manager.

Kind regards,
Laura
The Make It Cheaper Team

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★★★☆☆

“Good service ”

Written on: 22/05/2015 by Ashby224 (1 review written)

They are very fast and very helpful. I will definitely introduce them to my friends… Read Full Review

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★★★☆☆

“Could Do Better”

Written on: 24/04/2015 by Monique35 (1 review written)

Would like to have the option of receiving an email with the tariffs you have just been quoted, then with the hour a second call to finalize which tariff/provider you wish to take. You currently pressurised a decision immediately after giving you a couple of tariff options from a couple of different providers. … Read Full Review

Makeitcheaper's Comment

Written on: 27/04/2015

Hi Monique,

Thanks for the feedback. I’ll make sure your suggestions are passed to our operations team and hopefully next time will be a better experience for you.

If there is anything else we can help with please don’t hesitate to contact us.

Thanks
The Make It Cheaper Team

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★★★☆☆

“Great start but needs better follow up”

Written on: 22/01/2015 by IrisParsons103 (1 review written)

My initial contact was excellent and a really good money saving deal was offered. However the energy supplier rejected the contract 2 weeks ago. I have phoned twice but am still waiting to find out why and how to resolve. … Read Full Review

Makeitcheaper's Comment

Written on: 23/01/2015

Hi there,

Sorry to hear that there have been some issues with your switch.

I have asked our customer service team to give you a call today with an update.

In the meantime feel free to give us a call on the number at the top of the screen.

Kind regards,

Laura
The Make It Cheaper Team

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★★★☆☆

“peace of mind”

Written on: 06/08/2014 by 416Wentworth (1 review written)

It took one week to switch over,Highly recommend… Read Full Review

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★★★☆☆

“Great at start”

Written on: 13/06/2013

Initially when setting up business I found everyone I spoke to really helpful, genuine and informative, I saved money from the start and some of the deals I got I'm still really happy with! Towards the end of this year I've had a few contacts with make it cheaper again, not the same people as before but other members of staff and have felt like they were just like every other call centre that constantly rings me up regarding energy prices etc. I was offered a ridiculous increase with my current… Read Full Review

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