Make It Cheaper www.makeitcheaper.com Reviews

5th Floor, Lloyds Chambers, 1 Portsoken Street, London, E1 8BT
0800 158 5263
★★★★★
4.6 / 5
90% of users recommend this
  • Value For Money

Summary

Make It Cheaper is a business price comparison and switching service, offering comprehensive information on business electricity and business gas suplliers.
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Latest Reviews

★☆☆☆☆

“Got annoyed that he couldn't beat a renewal quote.”

Written on: 27/07/2014 by Romeoo276 (1 review written)

Pushy salesman who in the end couldn't offer me a good deal anyway accuses me of wasting his time and slams the phone in my face. If this is the quality of the sales pitch I don't want to experience their customer services… Read Full Review

Makeitcheaper's Comment

Written on: 28/07/2014

Hi,

I’m sorry about your experience with our sales agent. It’s never our intention to make our customers feel pushed in to a new contract, and I’ll be passing your feedback on to our team.

Please feel free to call our Customer Services team on the number at the top of this page and ask for Laura, so I can look in to this further.

Thanks,

Laura

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★★★★☆

“Tariff change”

Written on: 20/07/2014 by Emilio165 (1 review written)

The process of getting a change of tariff satisfactory but I suppose your employee did not appreciate aParochial Church Council has charitable status even though it may not be a registered charity. He kept trying to find High Wych PCC on the Charity Register. I have received confirmation from the supplier that the new tariff will be in place at the appropriate date… Read Full Review

Makeitcheaper's Comment

Written on: 21/07/2014

Hi,

Glad to hear we have helped you find a tariff you are happy with.

I’m sorry that our agent wasn’t able to help with your discounted VAT, this is something they should have known and we will pass on the feedback. This is something we have been doing a lot of work on and would be more than happy to assist you with this process. We have a Charity VAT advice page on our website or give our Customer Services a call and ask for Laura.

Thanks,

Laura

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★★★★★

“Make it Cheaper = Make your Life Easier : )”

Written on: 18/07/2014 by fzHouston175 (1 review written)

Make it Cheaper really took the annoyance and drama of switching suppliers out of the equation. Quick, simple, easy and friendly service. Would definitely recommend… Read Full Review

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★★★★★

“happy with the service, liked that I could get all the...”

Written on: 18/07/2014 by lyPittman471 (1 review written)

happy with the service, liked that I could get all the documents signed online. Overall no complaints… Read Full Review

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★★★★☆

“time saver”

Written on: 18/07/2014 by Lyonsnq210 (1 review written)

you could do this yourself if you've the time to research it but it's all done for you & at no cost. I'd have preferred to have been able to read terms & conditions instead of/in addition to having them read to me. The thing I managed to latch onto & clarify was new contract would become rolling for another year if not renewed or cancelled within new supplier's required notice period BEFORE contract end date. Whilst MIC will undoubtedly ring to renew, I've set up my own reminder to cancel. This… Read Full Review

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★★☆☆☆

“Constant chasing calls to renew”

Written on: 18/07/2014

Four months prior to the renewal date of the contract I would constantly get phone calls, sometimes twice a day asking me to what I was going to do; this is unacceptable. Only when I said I was going to involve the authorities as this was tantamount to harassment that the calls stopped, however this took a couple of months for the notes to be put onto my account. When working full time this kind of behavior is not acceptable. If upon the next renewal date I receive the same harassing phone… Read Full Review

Makeitcheaper's Comment

Written on: 18/07/2014

Hi,

Thanks for your feedback. I’m sorry that you feel you’ve been harassed by our staff – I can assure you that we never intend to make our customers feel hassled.

I’ll pass your comments on to our agents and I hope your future renewal experience is more positive. If you have any further comments or questions please call our Customer Experience Team and ask for Laura – I’ll be happy to help.

Kind regards,
Laura

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★★★★★

“OAP's and Over 75s!”

Written on: 18/07/2014 by isMahoney1994 (1 review written)

The speed at which the T & Cs are read out, is it imperative for your customer to hear (and understand) everything about this sometimes garbled interlude? Are you putting your staff under extra pressure to complete "a deal"? I must point out that it is not only your company to which the above comments apply. All in all I have found your staff competent and well mannered. I have dealt with your company on many occasions on behalf of the Charity for which I am Treasurer and have always found… Read Full Review

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★★★★☆

“Saving us time & money”

Written on: 18/07/2014 by Muellergj308 (1 review written)

We are pleased to have had all the work done for us in finding the best deal for our business. We don't have the time to phone around ourselves, so were happy to leave this to someone else… Read Full Review

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★★★★★

“Switching cheaply made easy!”

Written on: 18/07/2014 by 324Gillespie (1 review written)

Effortlessly explained and set up with new contracts simple Would recommend … Read Full Review

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★★★★★

“30 seconds away”

Written on: 17/07/2014

30 seconds was all it took to answer the phone and be talked through a money-saving deal. The process was simple, transparent and took less than 10 minutes (max) to save a lot of money ! Good job !… Read Full Review

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★☆☆☆☆

“NO COOLING PERIOD”

Written on: 17/07/2014 by Alannah79 (1 review written)

Be careful! There was no time allowed to change my mind. I wanted to cancel an hour later but apparently the terms and conditions read to me over the phone stated something about a £150 fine if I cancelled. The T&C were read so fast I probably missed lots of other information too. Customer services were unsympathetic and didn't care. Locked into something I don't want for two years now. … Read Full Review

Makeitcheaper's Comment

Written on: 21/07/2014

Hi,

I am sorry about the experience you had with our Customer Services. We do try and ensure all our customers are happy with the contracts we have arranged. The reason we don’t have a cooling off period is that we do attempt to process your contract as soon as possible to ensure we can secure the rates we have offered you, often leaving us unable to cancel the contracts.

However, if you call in to our Customer Services and ask for Laura, I can have a look at your account and try and find a resolution for you.

Thanks,

Laura

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Paulpaul1234's Comment

Written on: 21/07/2014

Thanks for the reply but we have spoken on the phone on three occasions and you refused to help in the slightest. You even promised to send me a copy of the audio of the phone conversation where the terms and conditions were read to me but you didn't even have the courtesy to follow this through. It's too stressful for me to continue pursuing this so I gave up.

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★★★★★

“Great Switching Brokers For Business Users”

Written on: 17/07/2014

Excellent service. Gave them a very tight deadline to meet, which they did, and saved money… Read Full Review

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★★★★★

“OAP's and Over 75s!”

Written on: 17/07/2014 by isMahoney1994 (1 review written)

The speed at which the T & Cs are read out, is it imperative for your customer to hear (and understand) everything about this sometimes garbled interlude? Are you putting your staff under extra pressure to complete "a deal"? I must point out that it is not only your company to which the above comments apply. All in all I have found your staff competent and well mannered. I have dealt with your company on many occasions on behalf of the Charity for which I am Treasurer and have always found… Read Full Review

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★★★★★

“We have used make it cheaper on three occasions and...”

Written on: 17/07/2014 by JerimiahBell (1 review written)

We have used make it cheaper on three occasions and presently considering a further provider change. Their approach is professional which I fail to understand is not true of other companies in the market place. They take on board your specific comments and concerns and provide you with products that suit your needs, whilst still giving the cheapest offers in the market - so you can further rationalise your choice! Personally I like the way make it cheaper do business and to date have been very… Read Full Review

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★★★★☆

“Great switching service”

Written on: 17/07/2014 by DamienHastings (1 review written)

I found this a really good service, especially as Make It Cheaper called me so I didn't even have to do any research myself. The different options were explained very clearly and it made my decision easy. My views on different energy companies were also listened to and taken into account (even my rant about my previous supplier!)… Read Full Review

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★★★★☆

“Happy, helpful ”

Written on: 17/07/2014

Glad we chose Make It Cheaper - Found website by chance - so helpful and polite. Most of all they listen to what you require. Would definitely recommend to others… Read Full Review

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★★★★★

“Not bad”

Written on: 17/07/2014 by Richardson342 (1 review written)

Not bad - would recommend this Service to other businesses… Read Full Review

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★★★★★

“Never better.”

Written on: 17/07/2014 by Hectorm269 (1 review written)

This is at least the third time that I have used Make it Cheaper. At my request 'Make it cheaper' now contacts me when a new contract is due - what a bonus no more chance of finding the renewal date has passed and I am locked into an outrageous increase in payment. The MIC representative listens carefully to my needs, e.g. no standing charge as no gas is used for at least 4 months of the year, and then advises of suitable alternatives having already researched suitable possibilities. Having… Read Full Review

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★★★★★

“very helpful”

Written on: 17/07/2014

Helped me reduce my previous quote by 2/3.Very helpful service and communication. Will definateley use again for my other utility contracts. Will definateley suggest to others… Read Full Review

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★★★★★

“not much to say. The company did it,s job in a polite...”

Written on: 17/07/2014 by Hamptonpi260 (1 review written)

not much to say. The company did it,s job in a polite unhurried way. thanks… Read Full Review

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