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Written on: 27/06/2016 by Kiera1977 (1 review written)
Awful experience.... Second time in a row. Consistently bad service. My shipping took so long that I actually ran out of contact lenses and cannot drive or work. I usually give myself enough time to factor in time for shipping delays as well..... But clearly I need to factor in at least three weeks.... Who takes three weeks to deliver contact lenses!?!? Second time in a row it happened to me with this company and I was assured that it would never happen again the first time and so I continued… Read Full Review
Written on: 01/04/2013 by jasonssp (1 review written)
This company is awesome. Realised late in the day that I only had 1 pair of lenses left and it's Easter bank holiday weekend coming up. I called them up expecting them to say they won't be able to get them to me for a few days, but the customer service girl I spoke to was so helpful and managed to get the lenses to me on the same day.. Wow was not expecting that. No other company would go to that much trouble. I'm really grateful and will definitely use contact lenses express the next time I… Read Full Review
Written on: 28/03/2013 by joshsanders (1 review written)
I've been using this company for several years and I've also recommended them to my friends and family. Customer Service staff are always very helpful and my lenses are always delivered quickly even when I leave it to the last minute. Keep up the good work… Read Full Review
Written on: 27/03/2013
I have ordered 6 times from this company. Every single time there is something wrong with the order. Either lenses are missing or the order is defective and I have to spend a week trying to speak to someone about it. The best they can ever do is offer 10% off the next order which at their rate of mistakes must be costing the company quite a bit. No wonder they are selling using Groupon the business is going down. I have decided to stop ordering from them because even though they have "Penny"… Read Full Review
Written on: 02/04/2010
still waiting for delivery nearly 4 weeks on. no reply to e-mail either and no information… Read Full Review
Written on: 23/02/2010
About Contact Lenses Express:
Contact Lenses Express - User friendly website to buy contact lenses online. Unbelievable discount prices. It's very easy to shop contacts online.
My opinion about Contact Lenses Express: Recently i bought Biomedics 55 Contact Lenses @ CLEUK. They are apt and nice. Believe me!! They deliver contacts immediately without any delay.
I was in a dilemma that these guys will deliver my contacts when i bought them online. But… Read Full Review
As rated by our community of reviewers
" Customer dissatisfaction " Read More
" Super. Service great price! Swanley Kent. " Read More
" Recommend you do not use! " Read More
Written by merlinrees
" WARNING!!!!! PERMANENT PAIN!!!!! " Read More
" Untrustworthy unprofessional " Read More