written by bdarsam on 03/05/2023
After placing an order in December 2022, I got an automated message saying that the order has been processed. Never received the seeds nor got a honest feedback regarding my order. They keep on sending me promotional emails, have a very good presence on social media, but do not reply to my emails regarding my order. VERY DISAPOINTED
Click here for Amazon Home & Garden productswritten by atouchofgas on 13/06/2022
I placed an order with World OF chilli's last year, I only received a fraction of my order. When I attempted to make contact to find out when the rest of my order will arrive, I was dumbfounded. I could not find any published way of contacting the company. I left messages by returning the emails sent to me, I used Facebook messenger (they have since taken their Facebook page down), I even found their registered address on companies house and sent a letter. I am still waiting for a reply nearly 18 months later. I have had no refund, and the outstanding items have not been delivered. The volume I'm amazed that such business practices can be allowed to continue. I wish I had read the reviews before placing an order, it would have saved me a lot of time and money. To the person stating that the poor reviews are unfair: My review is a reflection of my personal experience with this company. Your sole good experience does not mean that the dozens of poor experiences like my own are unfair. It seems to me that you we're one of the lucky ones. They have taken my money and not delivered the products I have paid for. That is what is unfair!
Click here for Amazon Home & Garden productswritten by Paul_H_72 on 04/05/2022
Last year I ordered from worldofchillies and received my plants on time. All good, a decent experience. I placed another order in January this year and have not received it. It's now May. I've sent several emails asking for status and had no reply. I've since seen various other reviews from others like this so I can only conclude I've been tricked and that they have no intention of fulfilling my order. If anything changes, I'll update this review, but for now, I'd say avoid at all costs.
Click here for Amazon Home & Garden productswritten by bextero on 31/12/2020
Placed an order for Xmas gifts. No confirmation email to say order has been received/dispatched. Only part of order was received. Have emailed 3 times/contacted via Facebook but no response and still no missing item. Also found a phone number but this doesn’t work. Looks like a great, professional company on the website but I wouldn’t bother, won’t be using again!!
Click here for Amazon Home & Garden productswritten by MarlonBurgess423 on 12/11/2020
Really appalling company as others have said. They don’t dispatch orders until you chase them (happened twice to me now), yet they then claim they have (no dispatch email or tracking provided), then when they do dispatch they don’t include all your items you’ve paid for. They don’t always respond to emails either. Really poor service. I will not be buying from them again and I hope others read the other poor reviews of this company. I’m going to have to go through my credit card company to get my money back now.
Click here for Amazon Home & Garden productswritten by zzFowler68 on 16/06/2020
Worst shop ever. I preorder my plants in last January, the never send me, never answering back to a email, phone call or message. Still they keep my money.
Click here for Amazon Home & Garden productswritten by Arrow777 on 04/05/2020
Ordered 5 plants. 3 arrived in 1 container in pretty poor condition. Very spindly weak plants. 1 has died and the other 2 cling to life but I am not hopeful. The other 2 plants arrived at the same time in another container. They were basically dead. The medium they were supposed to be growing in had zero moisture content, had turned to dust and most of it had fallen away from the roots leaving them bare. Contacted World of Chillis by e mail but zero response. Had I have seen this companies reviews before ordering there is no way I would have ordered from them. Their website portrays them as a company passionate about all things “Chilli” but clearly they have no regard for their customers. DO NOT contemplate using this company, they are a disgrace.
Click here for Amazon Home & Garden productswritten by NigF on 28/04/2020
The plugs were weak and spindly. Despite planting up immediately only 3 of the 6 plants survived the first 24 hrs. I attempted to contact World of Chillies by email, text and phone and got no response.
Click here for Amazon Home & Garden productswritten by Connollyrs348 on 31/01/2020
IF I COULD PUT NO STARS I WOULD !!!!!! Absolutely horrendous company, order £40 worth of seeds and grow kits to which none of it has arrived, this over a month now with no response. phone number doesn't work, know one responds to emails.. they have a week before i got knocking
Click here for Amazon Home & Garden productswritten by JuliechilliCoates on 13/12/2019
Placed and paid for an order and only received part along with an invoice stating order was complete. Mobile number is out of service, emailed a number of times and send private messages vai facebook but no replies what so ever. Appalling customer service.
Click here for Amazon Home & Garden productswritten by MakenaHughes9 on 15/03/2019
Last year I was delivered the wrong plug and told I'd be reimbursed, never happened. This year I have been sent another wrong plug and other items on my order have not been delivered! No response to email or phone! For the sake of a few quid it's not worth crying about... but avoid this company. Wont be getting another order from me - Total disgrace!!
Click here for Amazon Home & Garden productswritten by alexplummer on 10/10/2018
Ordered Carolina Reapers as a plug some time ago. After much difficulty getting it to fruit it is not Carolina Reapers but some other chilli that looks nothing like them.
Click here for Amazon Home & Garden productswritten by Unhappy_World_Of_Chillies_Customer on 23/08/2017
Similar experience by CONRAD158... No seeds, no replies to email inquiries...DO NOT ORDER anything from the World of Chillies. They are happy to take your money without sending the goods. Very disappointed.
Click here for Amazon Home & Garden productswritten by Conrad165 on 04/07/2017
You would do better to give your money to charity than sending money to this firm, they are the worst that I have ever done business with on the internet. I received a confirmation that they had taken (stolen) my money, but nearly a month later, despite numerous unanswered emails, numerous messages left on their mobile phone, also unanswered, I have not received my order and decided to put this one down to experience. World of Chillies, more like the Underworld of Chillies!Use at your peril!
Click here for Amazon Home & Garden productswritten by zymosis on 17/06/2017
They seemed like they offered an interesting range of chillies so made and order. The order was sent out quickly in good quality packaging with healthy looking plug plants. However one plug had a broken stem! I photographed this and sent an email, no response. Made a phone call, no response. Made several more phone calls and emails but no response. Stopped pursuing it any further for the sake of a couple of pounds but will certainly not be using them again. Disappointingly disingenuous attitude to their customers, I certainly would not recommend buying from them.
Click here for Amazon Home & Garden productswritten by Bham1875 on 04/05/2017
I accidentally ordered and paid for 2 sets of chilli plants instead of one set. I left an answer message the following day explaining my mistake and asking for a call back, none was received. A week later I received 1 set of the plants, clearly they had listened to my answer phone message. I have now sent 1 email and left 5 answer messages and they haven't had the decency to respond to any of them. I suggest you try the South Devon Chilli Farm instead.
Click here for Amazon Home & Garden productswritten by JakobeCantuItalian427 on 11/04/2017
Ordered 9 plugs only received 6 !! Phoned , emailed and no response from either. Please do not get caught out by this online shop. I only wish that I had read ALL the reviews before ordering from them
Click here for Amazon Home & Garden productswritten by MacyFlood1956 on 17/04/2016
I ordered a number of plugs and plants from this company. When the order arrived it was incorrect. I sent two polite emails asking for help and to date have he no reply. I still have heard nothing despite asking for a refund. Clearly a lesson boy to use them
Click here for Amazon Home & Garden productswritten by RoseJensen168 on 16/09/2015
I ordered a gift from these people. Supposed to take 5 days. After 10 days I chase by email. No response. I left a phone message. They come back and they said sorry and would re send express delivery. Guess what... still nothing! No one responding to messages. Not impressed!
Click here for Amazon Home & Garden productswritten by Rich1903 on 08/05/2015
My order has yet to appear and they sent my package my untracked delivery which was a larger packet which I'm pretty sure isn't possible. She recently replyed asking if I wanted a refund for the seeds to buy the plugs do I didn't miss out on growth time for me to then stroll upon these reviews. Hopefully she's comes through but doesn't seem likely now.
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Kennymc88's Comment
Written on: 23/06/2016
I have had the same. I ordered some chillie plugs and a couple of other bits. I recived them no problems. Then about a week later I ordered some food, I had a email saying it was dispatched, but never recived my order. I emailed them and they asked to virfiy my address which I did. And I haven't heard anything back. Numerous emails I have sent, phoned the numbers provided and nothing???? It's a shame because I thought they was a good company to work with but ovobusly not!!! Not even a offer of a refund