World of Chillies www.worldofchillies.com

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★★★☆☆
2.8
45.0% of users recommend this
Click here if this is your business
  • Scent

  • Value For Money

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Latest Reviews

“High quality, worth waiting for….”

★★★★★

written by RusholmeRuffian13 on 14/03/2024

I have been using World of chillies for five years or more. Every year I have bought up to 18 hot plugs and I can guarantee that every one has grown to maturity and fruited. I have nothing but praise for the lady and her company. Last month I purchased 2 sets of lights (which by the way, work incredibly well), one wasn’t working properly so emailed - got a new set promptly. Congratulations. What you have to remember is this is small independent company not Amazon or such like. If things come later… that’s because the professionals at the other end don’t think they are quite ready. Cut the team some slack, they are high quality plants not any old rubbish. Highly recommended.

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“Order placed in December... Not received the seeds yet”

★☆☆☆☆

written by bdarsam on 03/05/2023

After placing an order in December 2022, I got an automated message saying that the order has been processed. Never received the seeds nor got a honest feedback regarding my order. They keep on sending me promotional emails, have a very good presence on social media, but do not reply to my emails regarding my order. VERY DISAPOINTED

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“Fantastic chilli plants”

★★★★★

written by Emerson1949 on 07/01/2023

I've had their plants for the last 3 years, get the first set out in February. Never found as good a range and plants are excellent quality. Free plug into the bargain last season which was a Thai basil that I never would have thought of ordering but really enjoyed. Just about to place this year's order.

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“Non-existent customer service”

★☆☆☆☆

written by atouchofgas on 13/06/2022

I placed an order with World OF chilli's last year, I only received a fraction of my order. When I attempted to make contact to find out when the rest of my order will arrive, I was dumbfounded. I could not find any published way of contacting the company. I left messages by returning the emails sent to me, I used Facebook messenger (they have since taken their Facebook page down), I even found their registered address on companies house and sent a letter. I am still waiting for a reply nearly 18 months later. I have had no refund, and the outstanding items have not been delivered. The volume I'm amazed that such business practices can be allowed to continue. I wish I had read the reviews before placing an order, it would have saved me a lot of time and money. To the person stating that the poor reviews are unfair: My review is a reflection of my personal experience with this company. Your sole good experience does not mean that the dozens of poor experiences like my own are unfair. It seems to me that you we're one of the lucky ones. They have taken my money and not delivered the products I have paid for. That is what is unfair!

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“Unfair reviews and great service received. ”

★★★★★

written by Keatingpz450 on 15/05/2022

I'm really surprised by the ammount of negative reviews on here. I had no problem at any point ordering from here and chilli's came nicely and safely pack after 2 weeks. They are growing like crazy. Looking forward tasting them later on.

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“World of chillies excellent plants ”

★★★★★

written by Suzzanet on 11/05/2022

I ordered before reading negative reviews …. And I’m so glad I did ….. the plants arrived with two free gifts and the plants are very healthy and were well packaged. Although the only communication I received were the purchase receipts sent to my email I will definitely be ordering again as I’m more than happy with the plants they sent me

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“Last year I ordered from worldofchillies and received...”

★☆☆☆☆

written by Paul_H_72 on 04/05/2022

Last year I ordered from worldofchillies and received my plants on time. All good, a decent experience. I placed another order in January this year and have not received it. It's now May. I've sent several emails asking for status and had no reply. I've since seen various other reviews from others like this so I can only conclude I've been tricked and that they have no intention of fulfilling my order. If anything changes, I'll update this review, but for now, I'd say avoid at all costs.

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“Poor service”

★★☆☆☆

written by on 01/05/2021

I made an order on the 12th April and apart from acknowledging my order, that is all I have heard. I have tried using their contact form and it doesn't work.

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“Awful service ”

★☆☆☆☆

written by bextero on 31/12/2020

Placed an order for Xmas gifts. No confirmation email to say order has been received/dispatched. Only part of order was received. Have emailed 3 times/contacted via Facebook but no response and still no missing item. Also found a phone number but this doesn’t work. Looks like a great, professional company on the website but I wouldn’t bother, won’t be using again!!

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“Awful”

★☆☆☆☆

written by MarlonBurgess423 on 12/11/2020

Really appalling company as others have said. They don’t dispatch orders until you chase them (happened twice to me now), yet they then claim they have (no dispatch email or tracking provided), then when they do dispatch they don’t include all your items you’ve paid for. They don’t always respond to emails either. Really poor service. I will not be buying from them again and I hope others read the other poor reviews of this company. I’m going to have to go through my credit card company to get my money back now.

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“Don't buy anithing from them! ”

★☆☆☆☆

written by zzFowler68 on 16/06/2020

Worst shop ever. I preorder my plants in last January, the never send me, never answering back to a email, phone call or message. Still they keep my money.

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“excellent prompt service”

★★★★★

written by johnwilliamlaurie on 05/06/2020

very pleased with my 6 chilli plants.

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“Sickly chillie plants”

★★☆☆☆

written by JanfromChester on 02/06/2020

Last Easter I ordered eight chilli plants from this company. Two plants arrived in an extremely desiccated condition and could not be revived. Although they were replaced promptly, the two new plants were also in poor condition and I had to struggle to resuscitate them. Several weeks later, they are still in a poor condition. Unfortunately, the six other plants are also in a poor condition and I am not confident that any of the eight plants will produce any chillies. (For reference, last year I successfully raised a substantial number of chilli plants from seed.) My overall impression is that, despite their eye-catching website, the products of this company are of poor quality. I would not buy anything from them again, and I definitely would not recommend them to anyone else.

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“Super quick delivery!”

★★★★★

written by Emsla on 15/05/2020

So pleased I ordered from this company, placed order Tuesday afternoon for "classic hots set one plant trio" plants arrived Friday morning! Wow! The plants were well packaged and look great, already potted on, they now have pride of place in my greenhouse and I am looking forward to enjoying tasty chillies in the summer. One very happy customer Thank you will defo be back for more and I thoroughly recommend :)

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“Fantastic company for chilli heads”

★★★★★

written by pnicklin on 06/05/2020

World of Chillies has an amazing selection of chilli plants. I ordered their Record Breaker Plug collection and some other decorative chilli plants and plugs. I had an issue with a couple of plugs delivered over the Easter break but this was immediately remedied by World of Chillis and the replacements are looking very healthy indeed. Their customer service is excellent :-)

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“Appalling Company. AVOID.”

★☆☆☆☆

written by Arrow777 on 04/05/2020

Ordered 5 plants. 3 arrived in 1 container in pretty poor condition. Very spindly weak plants. 1 has died and the other 2 cling to life but I am not hopeful. The other 2 plants arrived at the same time in another container. They were basically dead. The medium they were supposed to be growing in had zero moisture content, had turned to dust and most of it had fallen away from the roots leaving them bare. Contacted World of Chillis by e mail but zero response. Had I have seen this companies reviews before ordering there is no way I would have ordered from them. Their website portrays them as a company passionate about all things “Chilli” but clearly they have no regard for their customers. DO NOT contemplate using this company, they are a disgrace.

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“Rubbish Plants and no response to complaints”

★☆☆☆☆

written by NigF on 28/04/2020

The plugs were weak and spindly. Despite planting up immediately only 3 of the 6 plants survived the first 24 hrs. I attempted to contact World of Chillies by email, text and phone and got no response.

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“Very happy with my delivery, ”

★★★★★

written by Wyatt92 on 17/04/2020

Have just recieved my plug plants and I was amazed at the quality, all very healthy and mature ,delivery was promt and the supporting literature very informative.

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“Exceeded expectations - Delighted!”

★★★★★

written by Brennenz199 on 12/02/2020

I ordered a selection of seeds and starter kit. The original delivery did not arrive but the person I dealt with responded the same day to my enquiry and send a replacement with a few extras by way of apology. I'm looking forward to getting started.

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“AVOID AVOID AVOID ”

★☆☆☆☆

written by Connollyrs348 on 31/01/2020

IF I COULD PUT NO STARS I WOULD !!!!!! Absolutely horrendous company, order £40 worth of seeds and grow kits to which none of it has arrived, this over a month now with no response. phone number doesn't work, know one responds to emails.. they have a week before i got knocking

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Asked by peterstowe1 on 2nd March 2023 Report this content
is there a telephone number

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Asked by macdunston on 5th April 2017 Report this content
If any, what size pot will my chilli plants be dispatched in? Do I gradually increase pot size as plants develop? I have grown chillies in the past but with poor results, hoping to do much better with a little advice this time. Kind regards

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