Remeha Avanta Plus Reviews

Click here if this is your business
★★☆☆☆
2.0 / 5
65
23% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Remeha Avanta Plus - Ask a question now

Media Gallery for Remeha Avanta Plus

Remeha Avanta Plus
Remeha Avanta Plus
Remeha Avanta Plus
Remeha Avanta Plus

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“IT WILL BOIL YOUR TEMPER”

Written on: 20/12/2016 by GeorgeTimmons33 (1 review written)

My Avanta plus 28C was installed on 19/02/2010 and in that time it has been the most unreliable boiler I've ever had the misfortune to come across. In the 1st year, whilst still under warranty (thank goodness), it had to have a replacement expansion tank, a replacement actuator (leaking) and something to do with the gas valve. Outside of the warranty I have had to pay to have yet another actuator fitted (£89) and now the electronic controlboard needs replacing at a cost of over £300. Gas… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Aspec999's Comment

Written on: 08/02/2017

I also have the same remeha boiler and it's just been condemned by British gas engineer on his 1st visit.
I only called them out for a service and he's rendered it unsafe and capped off my gas supply.
The issue is underneath where the plastic pipe enters the boiler, it's got a large amount of rust around the base.
It must be leaking internally possibly a seal, a simple fix I had hoped. But the boiler is now no more and have no choice to source a new one. But not through BG as he's probably just after commission. Not happy.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Ford632's Comment

Written on: 13/03/2017

I too have had incredible issues with my Avanta Plus (35c) with countless E4, E5 and E6 faults and have recently replaced the control unit in the hope that this would solve the issue. It didn't.

In the end I contacted Baxi (who bought Remeha) via email with the problems we were having and we received a very thorough response the day after with some possible solutions. We decided to get a Baxi engineer to come and have a look at it (they offer cover for £26 per month which covers unlimited call outs and parts) and within 40 mins he had replaced all the parts associated with the faults and he clearly understood the machine (something that can't be said of the several engineers who had visited previously). I would highly recommend taking advantage of this service before deciding to change your boiler and I wish I had done it sooner, it would have saved a small fortune!

In our case the persistent E5 fault was due to a faulty transformer (the thing the ionisation pin plugs into rather than the pin itself) and it is now behaving as it should and I'm also reassured in the knowledge that if anything goes wrong I can call them out as many times as required. I wish someone had given me this advice a few years ago!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 2 Comments
★☆☆☆☆

“I have an Avanta plus boiler with a E5 error code,...”

Written on: 20/10/2016 by MaximusMcCabe142 (1 review written)

I have an Avanta plus boiler with a E5 error code, I've had 4 visits from British gas engineer's to find a the cause of an E5 error, my boiler is only 6 to 7 years old and each time the engineers had thought they had fixed the problem and a few hours or days later the error code comes back and the boiler is no longer working. Do not buy any boiler from Remehea as their customer service sucks, I've called them up in the past to service the boiler only to be told that they don't do call outs in… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Chestnut2000's Comment

Written on: 25/10/2016

The E5 Error was a failure of the ignition module on my Avanta 39C. The same module passes the ionisation current to the controller.

The part was around £30 and it's a plug in part fitted within 5 minutes. People assume that because the boiler fires up that the ignition module is not at fault.

Another cause can be the main burner gasket that was originally a fireproof rope, It has been redesigned as a graphite gasket. Regukar servicing should eliminate the burner gasket issue as they form part of the service kit.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Ford632's Comment

Written on: 13/03/2017

I too have had incredible issues with my Avanta Plus (35c) with countless E4, E5 and E6 faults and have recently replaced the control unit in the hope that this would solve the issue. It didn't.

In the end I contacted Baxi (who bought Remeha) via email with the problems we were having and we received a very thorough response the day after with some possible solutions. We decided to get a Baxi engineer to come and have a look at it (they offer cover for £26 per month which covers unlimited call outs and parts) and within 40 mins he had replaced all the parts associated with the faults and he clearly understood the machine (something that can't be said of the several engineers who had visited previously). I would highly recommend taking advantage of this service before deciding to change your boiler and I wish I had done it sooner, it would have saved a small fortune!

In our case the persistent E5 fault was due to a faulty transformer (the thing the ionisation pin plugs into rather than the pin itself as had been suggested) and it is now behaving as it should and I'm also reassured in the knowledge that if anything goes wrong I can call them out as many times as required. I wish someone had given me this advice a few years ago!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 2 Comments
★★☆☆☆

“E4 and E5 Error non-stop”

Written on: 12/10/2016

Been in this property for 4 and a half years. Boiler had to be fixed about 3 years ago. Other than that it has been working fine. But recently keep getting E4 and E5 error messages and have to continually press the Reset button in order to get it working again. Can be very annoying as you can be in the middle of a shower when the hot water goes off. Weather starting to get colder now, so will have to call a plumber round to try and fix it… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Chestnut2000's Comment

Written on: 25/10/2016

The E5 Error was a failure of the ignition module on my Avanta 39C. The same module passes the ionisation current to the controller.

The part was around £30 and it's a plug in part fitted within 5 minutes. People assume that because the boiler fires up that the ignition module is not at fault.

Another cause can be the main burner gasket that was originally a fireproof rope, It has been redesigned as a graphite gasket. Regular servicing should eliminate the burner gasket issue as they form part of the service kit.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Nothing but trouble don't bother ”

Written on: 03/08/2016 by 384Puckett (1 review written)

Replaced nearly every component and still constantly get half way through a shower and the boiler trips out with an E5 fault code. Wouldn't ever have one of these again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Chestnut2000's Comment

Written on: 25/10/2016

The E5 Error was a failure of the ignition module on my Avanta 39C. The same module passes the ionisation current to the controller.

The part was around £30 and it's a plug in part fitted within 5 minutes. People assume that because the boiler fires up that the ignition module is not at fault.

Another cause can be the main burner gasket that was originally a fireproof rope, It has been redesigned as a graphite gasket. Regular servicing should eliminate the burner gasket issue as they form part of the service kit.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“ROTTEN SERVICE”

Written on: 04/05/2016 by EverettVaughn499 (1 review written)

TODAY FOR THIRD TIME BAXI FAILED TO TURN UP TO UNDERTAKE CONTRACTED SERVICE… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“incomprehensible”

Written on: 28/03/2016 by McGinniskc1993 (1 review written)

The opersting instructions are completely incomprehensible.In addition the unit is far from fault free and I regret having this model installed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“continuation of previous.”

Written on: 22/03/2016 by chillidaze (3 reviews written)

Today emailed the CEO of Remaha as got nowhere with customer relations, did not get a reply (well! didn't really expect to) but called by customer relation (Ha!Ha!) After no success there asked to be put through to CEO, of course he wasn't there, spoke to his PA, well! I'd love you all to listen to the recording. When asked if she had seen the reviews written about Remeha, she remarked that she "Didn't Care" Well that basically sums up the whole company. Suffice to say that they couldn't… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“continuation of previous.”

Written on: 22/03/2016 by chillidaze (3 reviews written)

Today emailed the CEO of Remaha as got nowhere with customer relations, did not get a reply (well! didn't really expect to) but called by customer relation (Ha!Ha!) After no success there asked to be put through to CEO, of course he wasn't there, spoke to his PA, well! I'd love you all to listen to the recording. When asked if she had seen the reviews written about Remeha, she remarked that she "Didn't Care" Well that basically sums up the whole company. Suffice to say that they couldn't… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Don't waste your money”

Written on: 05/03/2016 by pansypea1 (2 reviews written)

Had a Remaha avanta installed 4 years ago, still under warranty although they now tell us they only give 2 year warranties! My husband was discharged from hospital on a Thursday and our boiler broke down on the Friday. We called in an independent engineer to fix it but after an hour told us that it was a rubbish boiler and that he did not want to get involved with the repair. I called British Gas who although I wasn't a customer of theirs came out immediatley but after 2 days without success… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Chillidaze's Response to pansypea1's Review

Written on: 20/03/2016

just found our paperwork with our warranty clearly stating we have a five year warranty. Am taking things further with remeha as I am the person who paid £1000 for a new boiler as I to was told it was no longer under warranty. watch this space.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Do not buy”

Written on: 08/02/2016 by Phillip14 (1 review written)

These boilers are rubbish. Okay for a year or two, then constantly break down with the familia E5 number and all other E numbers flashing. Had nearly every part replace within 4 years and still breaks down several times a year. Avoid these boilers. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Ford632's Comment

Written on: 13/03/2017

I too have had incredible issues with my Avanta Plus (35c) with countless E4, E5 and E6 faults and have recently replaced the control unit in the hope that this would solve the issue. It didn't.

In the end I contacted Baxi (who bought Remeha) via email with the problems we were having and we received a very thorough response the day after with some possible solutions. We decided to get a Baxi engineer to come and have a look at it (they offer cover for £26 per month which covers unlimited call outs and parts) and within 40 mins he had replaced all the parts associated with the faults and he clearly understood the machine (something that can't be said of the several engineers who had visited previously). I would highly recommend taking advantage of this service before deciding to change your boiler and I wish I had done it sooner, it would have saved a small fortune!

In our case the persistent E5 fault was due to a faulty transformer (the thing the ionisation pin plugs into rather than the pin itself as had been suggested) and it is now behaving as it should and I'm also reassured in the knowledge that if anything goes wrong I can call them out as many times as required. I wish someone had given me this advice a few years ago!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Don't buy. Under warranty but refused to replace”

Written on: 26/10/2015 by Dakota28 (1 review written)

Boiler was installed in 2011 and during the last gas safety inspection it was condemned as being unsafe as the casing had rusted due to condensate leaking. Remeha claimed that casing is not covered under warranty as not a part of the boiler?! and leaking condensate should have been picked up earlier. They would not replace casing as beyond economical repair and would not provide new boiler hence am massively out of pocket. Please avoid these boilers. Since Baki have taken over Remeha I think… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Worst most expensive boiler i,be ever used”

Written on: 30/09/2015 by moanac6 (1 review written)

I,m a landlord with four boiler central heating systems Firstly do not leave instructions with remnants who will fiddle with set ups until you have to spend an hour trying to reset Second, after 18mths hot water ceased 200 pounds plus Third and final error showed fan faulty,after taking tech.advice fan replaced Fan worked but showed new fault code advice again and told PCB faulty enough Fan away 176+vat!! non refundable so plus call and labour 250 to find still u/s So overpriced spares poor… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great boilers”

Written on: 13/06/2015 by Boilerbusters (1 review written)

Need servicing properly on the fourth year and 4 parts changed .run on a CLEAN system with filter this boiler will last 15 years with no trouble. People think you fit a boiler for a £100 fit and never spend a penny on it after that and think it will last forever and when it does eventually breakdown it's the boiler that is "crap"! If you have a rolls Royce and you spend no money on upkeep and it breaks down is it rubbish! I have fitted over 100 remehas over past 8years all are still… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Chillidaze's Response to Boilerbusters's Review

Written on: 20/03/2016

You are obviously either paid by them or make a lot of money for charging top price for rubbish boilers.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Boilerbusters's reply to Chillidaze's Comment

Written on: 21/03/2016

Neither! I just know how to install a boiler properly onto a clean system but clearly my criticism of installers and poor installation appears to have hit a nerve with you!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 2 Comments
★★☆☆☆

“lasted nearly 5 years in tenanted property before E5 error”

Written on: 28/03/2015 by Milian (1 review written)

I was advised to buy this combi boiler nearly 5 years ago , alternative was Valliant. It is a powerful efficient boiler- had a new bathroom installed and the bathroom installer said it was producing too much hot water!, -produces good hot water . After 4 years and 10 months tenants are getting E5 error message. Intermittent fault. Called Rehema re 5 year warranty and they say its only for parts£300+ charge for call out to fit E5 kit. Rehema (was Broag) have now been taken over by Baxi , who… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Chestnut2000's Response to Milian's Review

Written on: 25/10/2016

The E5 Error was a failure of the ignition module on my Avanta 39C. The same module passes the ionisation current to the controller.

The part was around £30 and it's a plug in part fitted within 5 minutes. People assume that because the boiler fires up that the ignition module is not at fault.

Another cause can be the main burner gasket that was originally a fireproof rope, It has been redesigned as a graphite gasket. Regular servicing should eliminate the burner gasket issue as they form part of the service kit.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“dont buy”

Written on: 22/03/2015 by irHardy1986 (1 review written)

boiler started with e5 problems when the boiler was 3years old we are always ringing the engineer the last time was on 18 march 2015 and he put an e5 kit in still doing e5 my advice pick another make… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Chestnut2000's Comment

Written on: 25/10/2016

The E5 Error was a failure of the ignition module on my Avanta 39C. The same module passes the ionisation current to the controller.

The part was around £30 and it's a plug in part fitted within 5 minutes. People assume that because the boiler fires up that the ignition module is not at fault.

Another cause can be the main burner gasket that was originally a fireproof rope, It has been redesigned as a graphite gasket. Regular servicing should eliminate the burner gasket issue as they form part of the service kit.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Terrible...4 years of E4 & E5 errors!”

Written on: 24/01/2015 by 86Meadows (1 review written)

Had this fitted to a rental property. It has given a non stop supply of E4/E5 errors just like all the other bad reviews. I've had so many parts replaced there's too many to mention. AVOID like the plague!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Chestnut2000's Comment

Written on: 25/10/2016

The E5 Error was a failure of the ignition module on my Avanta 39C. The same module passes the ionisation current to the controller.

The part was around £30 and it's a plug in part fitted within 5 minutes. People assume that because the boiler fires up that the ignition module is not at fault.

Another cause can be the main burner gasket that was originally a fireproof rope, It has been redesigned as a graphite gasket. Regular servicing should eliminate the burner gasket issue as they form part of the service kit.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“utter rubbish”

Written on: 19/01/2015 by Foster72 (1 review written)

my boiler has never run smoothly for more than a day or two, even when plumbers are called out, they get it running ok and next day its back doing whatever it feels like.. an absolute pain… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Been a nightmare!”

Written on: 17/01/2015 by Rex1962 (1 review written)

Had the same problems as everyone else on here E4 E5 & E6. Had the PCB changed, ionisation electrode changed, gaskets changed & CO2 was correct. Used to turn it off at the mains at night as it was in the airing cupboard in the bedroom & used to make a whining noise when there was an error. Used to keep topping the pressure up to 2bar as it was dropping all the time although there were no visible leaks. About 6 wks ago turned it back on after another day of resetting it a dozen times but didn't… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Chestnut2000's Response to Rex1962's Review

Written on: 25/10/2016

2 bar cold is way over the top, when hot it will blow off on over pressure. I'd check that the expansion vessel is big enough for your system capacity as pressure should not rise by 0.5 bar between cold & hot.

As for E5 issues:

The E5 Error was a failure of the ignition module on my Avanta 39C. The same module passes the ionisation current to the controller.

The part was around £30 and it's a plug in part fitted within 5 minutes. People assume that because the boiler fires up that the ignition module is not at fault.

Another cause can be the main burner gasket that was originally a fireproof rope, It has been redesigned as a graphite gasket. Regular servicing should eliminate the burner gasket issue as they form part of the service kit.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★☆☆☆

“E5, E4 & even E10!”

Written on: 15/01/2015 by RossiItaliangk186 (1 review written)

Had my Remeha Avanta Plus 24s serviced every year since it was installed just five and a half years ago. Boiler had broken down on New Year's Day (although as I'd been away for Christmas, it could have been broken for longer) with E5 fault, turned off & re-set several times & got it going again. Had E5 fault several times since. Thought I'd get its next service (due February/March) done early and fault fixed at the same time, but Remeha said no - couldn't come out to do a service (90 pounds)… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Chestnut2000's Comment

Written on: 25/10/2016

The E5 Error was a failure of the ignition module on my Avanta 39C. The same module passes the ionisation current to the controller.

The part was around £30 and it's a plug in part fitted within 5 minutes. People assume that because the boiler fires up that the ignition module is not at fault.

Another cause can be the main burner gasket that was originally a fireproof rope, It has been redesigned as a graphite gasket. Regular servicing should eliminate the burner gasket issue as they form part of the service kit.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Nothing but errors.”

Written on: 12/01/2015 by iamwallis (1 review written)

We had one of these installed in 2008. And over the last couple of years its been a bit temprimental. With E4 and E5 poping up now and again. In the last couple of months I have been getting errors daily. We have replaced seals electrode an now the PCB, This boiler just seems to be a money pit. Remeha even suggested we get the Gas govener changed by national grid, This was done but made no diffrence the boiler was showing E4 two hours later. DON'T buy one of these… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Chestnut2000's Response to iamwallis's Review

Written on: 25/10/2016

The E5 Error was a failure of the ignition module on my Avanta 39C. The same module passes the ionisation current to the controller.

The part was around £30 and it's a plug in part fitted within 5 minutes. People assume that because the boiler fires up that the ignition module is not at fault.

Another cause can be the main burner gasket that was originally a fireproof rope, It has been redesigned as a graphite gasket. Regular servicing should eliminate the burner gasket issue as they form part of the service kit.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Russ77's reply to Chestnut2000's Comment

Written on: 07/02/2017

Hi, was wondering if you could help, have remeha avanta plus 39c, hot water working fine, but heating fires up for about 20 secs, then goes out & does the same before it goes to E5

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Russ77's reply to Chestnut2000's Comment

Written on: 07/02/2017

Hi, was wondering if you could help, have remeha avanta plus 39c, hot water working fine, but heating fires up for about 20 secs, then goes out & does the same before it goes to E5

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Russ77's reply to Chestnut2000's Comment

Written on: 07/02/2017

Hi, was wondering if you could help, have remeha avanta plus 39c, hot water working fine, but heating fires up for about 20 secs, then goes out & does the same before it goes to E5

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Russ77's reply to Chestnut2000's Comment

Written on: 07/02/2017

Hi, was wondering if you could help, have remeha avanta plus 39c, hot water working fine, but heating fires up for about 20 secs, then goes out & does the same before it goes to E5

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 5 Comments
overview