written by Gunsmith007 on 09/04/2015
I ordered my BBQ and a couple of fire pits 'last minute' from the Website ahead of the Easter Weekend. Over the course of the next 36 hours I had a couple of reasons to call the WoWBBQ customer service line. On both occasions the phone was answered within three rings and the guys on the end of the phone were ultimately polite, efficient and knowledgeable. Potential problems were resolved without 'drama' and in a calm and understanding manner. so much so I actually enjoyed the interaction and came away smiling at the fact that customer service is indeed alive and well and resides at WoWBBQ HQ - an experience that is sadly all to rare in these times of automated messages, outsourced 'service' centres and 'press three for misery'! I wouldn't hesitate to recommend either the products I bought, or the WoWBBQ company to anyone - MANY thanks guys - You deserve to do well! Best regards Ian
written by grumblemum on 15/08/2014
Found this store online and was seduced by the price. What I hadn'trealised was how great the service would be. They kept me updated, the package arrived within a couple of days and I couldn't be happier with my item which is exactly as described. I will shop with them again.
written by Hazells on 22/06/2014
Brought a package resulting in a £ saving, also received prior telephone call before delivery explaining that TNT can sometimes be at bit temperamental, which we appreciated very much. Would certainly recommend to use wowbbq for your BBQ needs. Also signed up for newsletter and receive daily updates on reduced Weber accessories.
written by Mikaela1983 on 20/06/2014
after trawling internet found what I was looking for. good product ,excellent delivery next day, easy to assembly and great barbecue.top marks to all concerned
written by Donald114 on 13/06/2014
Found this in a Google search. What a gem. Easy to use website, great prices compares to others. The first item I bought back in March was over £30 different then a local store. Fast delivery and it arrives well within estimated time. Will defo be using you again.
written by MorganHoover91 on 13/06/2014
Exellent delivery service. Brought BBQ and carry case for my husband he loves it . Great value for money . Was cheaper than John Lewis , Argos etc.
written by okThorpe349 on 13/06/2014
Quick service, good communication, and excellent tracking! Thanks!
written by Gomez266 on 13/06/2014
Everything was easy and efficient from beginning to end. Stephen Winter
written by JohnJools on 11/06/2014
To receive a item less then 10 hours in the post is supreme service. I recommend using this seller as it was quick, efficient and packaged perfectly. I'll be using this seller again.
written by Akiraj286 on 10/06/2014
Great price, fast delivery and could track the courier to within an hour delivery time slot. Item exactly as described. Very pleased.
written by Carleys407 on 09/06/2014
Best price. Quick delivery. Huge selection of weber BBQ and accessories. Would recommend to a friend. Don't forget to search for voucher codes, I managed to get an extra 7% off.
written by phMcKay434 on 07/06/2014
Absolutely hassle free transaction, delivered on time, as promised. Slight damage to one of the legs of the Weber, mentioned it in passing, next thing new parts arrived, totally unexpected. I shop online a lot and WOW is right up there as one of if not the best online shopping experience I have had.
written by gsMurphy-Alt90 on 06/06/2014
Excellent, easy and friendly ordering service and excellent courier service with hour by hour parcel tracking which is extremely helpful. I recently purchased another garden item from a different supplier and the courier dropped it off with a neighbour despite strict instructions not to do so as I wasn't 100% the size was right - now struggling to return the item - online retailers take note the courier is an extension of your company!!
written by Adalynnc242 on 06/06/2014
Ordered my weber BBQ on Sunday with estimated delivery Thursday. Received email Monday saying delivery Tuesday. Great except I knew I would be out. Easy facility to change the date, which I did. Short of telling me the colour of the drivers eyes and what he'd be wearing, I could track everything. BBQ arrived weds as requested. Delighted with my purchase and the buying/delivery experience. Well done.
written by on 05/06/2014
This is a brilliant site service was excellent Order afternoon, and delivered the next morning. Cannot fault the service and the product is brilliant too.
written by Hogandn1951 on 05/06/2014
Ordered at 2.00pm on Monday, confirmed items sent at 4.21pm Monday and delivered (free delivery) at 1.35 Tuesday. Brilliant service.
written by marchantdj on 04/06/2014
Very quick delivery which arrived the next day. There were no delivery charges. The products where just as described. WOWbbq offer same brands as other sites but are cheaper. I spoke to customer service about advice on the items i bought and the knowledge was great and now items have arrived I am pleased i took their advice. I had never used them before but would recommend to others.
written by Kassidym49 on 04/06/2014
A great website to buy from, easy to use, good delivery options. Next day delivery achieved no problem.
written by ZoeHay on 04/06/2014
Spoke to staff member to confirm that the goods I was ordering would definitely fit my BBQ.Ordered them around 14.30pm on a Tuesday, didn't request next day delivery but still got goods 1.30pm the next day!!! How's that for service!! Will definitely use them again. Thank You.
written by Sterlingv3 on 04/06/2014
Ordered online and was delivered by courier the very next day for free
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