Premium Leisure LLC - Leisure's EDGE Reviews
Latest Reviews
“MP3 player”
Written on: 29/03/2013 by johnnugent
I am a snowbird in Florida. My hot tub is 1 1/2 year old. I used the MP3 docking station once, sounded great. Next time I used it, no power. Had the power supply checked, no power to the docking station. called Leisure edge, Jensen ( maker of the power supply) and Advance solar and spas in Fort Myers. The tell me the power supply is covered for 90 days. Why even cover it? Now they want me to pay $70 to place it myself. The music system used once and it breaks (read more)
“Buyers Beware Premium Leisure Clomplant”
Written on: 05/02/2013
Have had my premium leisure hot tub just on two years when my wife was changing the water and seen these blisters and two holes in them. The dealer email premium leisure about this and was told the limitations and exclusions, which made it cheaper to forget about and buy a new one. This problem with the acrylic has to be with the manufacturer and its materials or workmanship. I have read review by other people with the same problem so think twice before making up your mind on a premium... (read more)
“VERY POOR SERVICE”
Written on: 30/09/2012 by danatlav
I bought my hot tub leisure edge 850 very poor in quality had to replace parts for the MP3 to work , had to replace a speaker had been punctured , had to replace LED lights stop working and finally the outside ACRYLIC is cracking and this is only in the first 6 months. (read more)
“My thermostate doesn't work properly on the "Economy"...”
Written on: 10/07/2012
We love the spa. Jets are powerful, spa seating is comfortable, spa looks good, it's all great EXCEPT that I'm not happy with the thermostat. For openers, the only choices you have are having it turn on twice a day for 2 hours or twice a day for 4 hours each time. I only want it to turn on once a day for 2 hours, but it doesn't give me that option. My other issue is that the thermostat does NOT work properly on the "economy" setting. On "economy", it's supposed to heat to the chosen... (read more)
“Problems after 3 months - no agreeable resolution”
Written on: 14/11/2011 by TSuppa (1 review written)
I purchased the tub in Oct 2009. Here is a history of my issues. December 2009 – pump broke and all water drained from tub overnight. Had to pay for replacement part & shipping. March 2010 – First blisters appeared in acrylic April 12, 2010 – Photos sent to Meyf Bamba April 16, 2010 – Spoke to Meyf says repair is needed. Gave me number of repair person. Called Mark Supplies twice with no response. Finally spoke to someone and they gave me the name of the repair person... (read more)
Tsuppa's Response to TSuppa's Review
Written on: 02/07/2012
UPDATE: Their offer of a resolution once I sent it to the Better Business Bureau was to offer a replacement tub for the cost of approx $584.00 prorated for 7 months plus I would have to pay $800 for shipping it from the US (they are in Florida). I called Customs to see if I would be charged duty and yes I would. So in total I would pay about $1600-1700 to get it replaced. That does not include the cost of taking down a custom built wall and shed to get the new one in....not going to happen.
Reply to this comment
Gjh542's reply to Tsuppa's Comment
Written on: 28/11/2012
Hi there,
I'm assuming you are in Canada? I only ask because my husband and I are having the exact same issue. They want us to assume approximately $2500-$3000 worth of costs (and we didn't even factor in duty) in order to get our tub replaced. We are currently in litigation with them and the only way we will get anywhere is if we team up with others who have had terrible experiences and show them that we aren't going to roll over and take it.
Let us know if you'd be interested. Also, anyone else who's had the same or similar experience, we'd love to talk to you as well.
Reply to this comment
“I sat in the cousin to the 850 and a friend scared me...”
Written on: 19/04/2011 by camillie (1 review written)
I sat in the cousin to the 850 and a friend scared me on the pumps,he said the pumps make the spa and I hope and think that my pumps are good.I do not know much about pumps.I love the hottub and I will be so glad the tub get here which should be in a couple weeks,can not wait. (read more)
“I Agree, ”
Written on: 05/10/2010
I Agree,
I purchased my Leisure's Edge 850 - 7 Seat Spa from Blue Lagoon Spas in Crewe Cheshire. The service was fantastic and very friendly.
The Spa works great and the music system is fantastic.
Thanks,
Paul
Northwich
(read more)
Camillie's Comment
Written on: 19/04/2011
I found this review very helpful because...It is hard to find any comments on this spa model and I just got one ordered on April 6 2011 and someone told me the pumps make the tub.
Reply to this comment
Guest's Comment
Written on: 22/06/2012
Give it some time - the speakers won't last long. Mine were great until they died after I had only had the hot tub for 6 months!! When I FINALLY got ahold of someone @ Premium Leisure they told me the "optional" equipment was only covered for 90 days. Well, they weren't 'options' when I bought them, they came with it as a package, and I had no idea the lights and sound were only covered for 90 days!!
Reply to this comment
“Unbelievably good tub for the price. It looks...”
Written on: 15/02/2010 by simon leighton (2 reviews written)
Unbelievably good tub for the price. It looks absolutely amazing, like something out of a sci-fi film, and has all the usual extra features like LED lights and MP3 dock and sound system fitted as standard. For £6,495 I'd be amazed if anything on the market could beat ths for value for money, most 7 seaters this size are at least £7k or more. Only problem is that you can only get them in the South of England from a little place called Ricol Leisure, but if you're close enough they're well... (read more)
overview
Top 5 Hot Tubs, Jacuzzi and Spa
To calculate the top 5's we take the following factors into account:
• All the star ratings the company/product has received,
• The number of reviews
• How recent the reviews are
As rated by real users
-
1. RotoSpa Quatro Spa
8 reviews read latest review -
2. DanZ Spas Ultimate Spa
6 reviews read latest review -
3. DanZ Spas Sure Spa
7 reviews read latest review -
4. Sapphire Spas - Coral Sands Quartz www.sapphirespas.co.uk
5 reviews read latest review -
5. Voyager Spa Hot Tub
7 reviews read latest review
Hot Stuff in
Latest Reviews in Hot Tubs, Jacuzzi and Spa
-
RotoSpa Quatro Spa
"Really happy" Read More
-
RotoSPa Duraspa
"Rotospa Duraspa elite 380- Gre..." Read More
-
Rotospa DuoSpa Elite S240
"RotoSpa Duo leaking Davey Pump" Read More
-
Bestway Lay-Z-Spa Hot Tub Spa
"TOTALY UNRELIABLE BUT COULD BE..." Read More
-
Premium Leisure LLC - Leisure's EDGE
"MP3 player" Read More
Latest items in Hot Tubs, Jacuzzi and Spa
See more ▼
Guest's Response to TSuppa's Review
Written on: 30/06/2012
Any updates on how the issue? Thanks for the information!