Keeeefy West Sussex I've had this useless machine for a couple of years now, and I can tell you every time I get it out to do some cleaning I hate it more!!!!! It's the worse vacuum I've ever owned!!!! Unless you keep the two filters clean regular then your old granny could suck with more power. It has a nice little button to open the bottom of the dust chamber but then the fun starts you have to take the filter assembly out in clouds of dust. Then you have to dismantle it and bash both pieces on the side of your wheelie bin, producing a dust cloud that will cover you from head to toe.By now you may getting the picture what I haven't you is this almost has to be do every time you get the bad designed useless piece of rubbish out of it resting place. Well now it's resting place is at the local tip and i'll never compromise on buying a vac again. I hope this review will save at least one unsuspecting person from the same aggravation. Bye Bye Vax Powerless 2 :)

We bought this machine as we had a vax wet and dry for 18 years and has been brilliant - big mistake. The turbo brush works until you put it on the carpet, and the only way to pick up pet hair is to use no tools at all, which scratches our wooden floors and takes about half an hour to clean a rug. The small tool with the red strip had started to come apart and the large tool only works on hard floors. The machine is heavy and does not move easily over carpet, the handle is in the wrong place as you can't switch the machine off from the front as it covers the switches. This is our second vax in 3 months - the other model had to be returned as when it was picked up by the handle attached to the removable cylinder, the cylinder lifted away from the machine with a total loss of suction making it useless for stairs!The handle was redesigned at the cost of the ease of switching off. Have contacted vax several times but no joy, their customer service is non existent. Needless to say I will not buy another Vax as their standards have gone downhill rapidly.

Absolutely Useless, don't buy it the mesh filter clogs before you finish even 1 room. Very bad design!!!

I have 2 long haired dogs & it blows the hair everywhere, especially when using it on hard surfaces. Good on carpets.

I have had to replace the drive belt after about one month as the brushes were not turning. This was very difficult as the base had to be removed. Ater replacing the belt it was even more difficult to reassemble ,line up all the parts and screw all the screws back in, particularly the screw at the height adjuster. On wooden floors the dust etc is blown away instead of being caught by the suction and blows into corners and up the walls. It is very noisy, the on/off switch is awkwardly placed and the cable gets caught under the vacuum. The next time the drive belt needs replaced I will be dumping this in a skip. Vax power2 pet.

Absolutely useless. The vaccum hose does not lock into position at all. Being over 6ft makes hoovering bent double very uncomfortable. A lot of dirt gets caught in the head, rather than making its way to the collection bucket. It lacks power and its design of being much wider at the back than at the front means that a few walls and doors have been chipped. The handle to pick the main part of the vacuum up is also at the back which makes carrying it (especially upstairs) very difficult. Would definitely not recommend Vax hoovers. Getting through to their customer service dept by phone is impossible and if you email them as they suggest, they only state that you need to call them. I would guess most people give up with their complaint at this stage!
Will stick with Philips vacuums next time.

Part broke on december. Now middle of feb and still waiting. Oh and the part was sent out so I was told two weeks ago but allegedly never been in stock. Not sure how they can post out a part that is out of stock.....

Oh and now they want to take the machine away for 10 days....Why?????
Would I ever buy a vax again....no chance.