Written on: 19/06/2013 by SanHarr (1 review written)
I recently had my Satin Upper Stiletto Heel Peep Toe with diamante strip wedding shoes dyed black so I could wear them with everything as they were the most comfortable shoes I’ve ever worn! From the moment I got in touch with shoe dyeing direct by email, they were top notch, they answered all my questions, they provided a recommendation and the finished result was excellent – I am so happy with my shoes. The delivery was super quick too and I will definitely use them again! (read more)
Written on: 21/05/2013
I telephoned shoe dying direct requesting 2 pairs of satin shoes to be dyed over a holiday weekend period. They were so kind and said it would not be a problem. What a service, both pairs came back on the named delicery date and were absolutely gorgeous, pefectly matched to my fabric swatch! If any one needs to use this type of service, use this company....FANTASTIC! (read more)
Written on: 16/05/2013 by sallydaisley (1 review written)
I recently used Shoe Dyeing Direct when I needed shoes and handbag dyed for a wedding. I found the staff friendly, helpful, and prepared to go the extra mile to make sure I got my stuff back in time. The results were perfect, just what I wanted. Would highly recommend this company to anyone who needs shoes and/or handbag dyed. They have set up the process to ensure that you get the colour you want. If it is not one of their standard colours, you can send them a swatch to get an exact... (read more)
Written on: 15/05/2013
Contacted shoe dyeing direct as I required shoes and a handbag to be dyed for another wedding. Very helpful, excellent service and very pleased with the finished products. Would definately recommend. (read more)
Written on: 12/05/2013 by alijane
Sent a pair of fabric shoes to be dyed along with a colour swatch. Had already discussed by phone and was advised they may have to go a bit darker which I agreed I was happy with. Shoes came back just as described - very good finish and very happy with service. Would definitely use again. (read more)
Written on: 28/04/2013
i have a pair of alexander mcqueen squared satin shoes in pink which i love (as seen on sarah jessica parker). however, one day i made a mistake by rubbing some areas that had slight dirt with a wet cloth. the pink colour faded into white-ish. they are expensive shoes (about 400 gbp) and, even though i have many shoes, i don't want to throw them away! after searching the internet i came across shoedyeingdirect.co.uk and wrote to them about my problem. they replied in no time and suggested... (read more)
Written on: 11/05/2013
thank you so much for your nice comments and for trusting us with your beautiful shoes, we thought they looked stunning so we are glad that you are happy.
Kind Regards,
Judy, Shoe Dyeing Direct.
Written on: 28/04/2013 by ariadne43 (1 review written)
I am writing this review to warn others to be careful with their precious shoes. I had purchased 2 pairs of Monsoon girls shoes but they were an off white and needed them a nice bright white to match their communion dress. Did quite a lot of research online and eventually decided on shoedyeing direct. Rang quite a few times just to check it was all ok and was assured by the nice lady that it was. Paid the pricely sum of £43.75 for two tiny pairs of girls shoes but figured it was worth... (read more)
Written on: 11/05/2013
to reply to this complaint, we state on our forms that we do not guarantee that shoes will dye to a bright white as we do not know untill we have applied the dye, we always answer emails and telephone calls, the shoes did come lighter as we always dye one shoe first and compare, we agree that they did not go alot lighter and although shoe dyeing is undertaken at customers own risk, we try and give good customer service, so we thought that the customer was happy with a 50% refund as a gesture of goodwill from us as there was no negligence on our part, we were polite to the customer throughout and she had not addressed these comments directly to us.
Yours Faithfully,
Judy,
Shoe Dyeing Direct.
Written on: 26/04/2013
I left it a bit late, as I thought, to have some shoes dyed. The advisers at Shoe Dyeing Direct were constantly in reply to my many emails - how refreshing to deal with "real people" instead of automated responses etc. I suppose it isn't cheap but for a special occasion like a wedding, when accessories are so important, it is well worth it. I sent a pair of old shoes as a colour match and my shoes and bag have come back a very close match. My only disappointment is that there are a... (read more)
Written on: 11/03/2013
Dyed my wedding shoes so that I can wear them again for two upcoming wedding where I am a bridesmaid. Coloured from cream to black. They look stunning. So pleased! (read more)
Written on: 14/03/2013
Thank you so much for your nice comments, enjoy wearing your shoes!
Judy,
Shoe Dyeing Direct.
Written on: 17/02/2013 by TimGuernsey (1 review written)
We found Shoedyeingdirect.co.uk through a google search after my wife had suggested that she'd wear her very smart boots more if they were a darker colour. Following a few very helpful emails, we sent the boots off for a 10 day turn-around service, together with a small label from a handbag we were hoping to colour match. We'd never done this before, so expectations were somewhat muted but the instructions from both the emails and website were very clear and the form was easy to... (read more)
Written on: 25/02/2013
Thank you so much for your nice comments it is very much appreciated, we always try and give good customer service and we are pleased that you are happy with your Boots !
Kind regards,
Ray , shoe dyeing direct.
Written on: 01/02/2013
I have used this Company on two occasions now. The first time was for my daughters wedding shoes and the bridesmaids shoes, and the second time was for a pair of my leather shoes. On each occasion the finish was perfect. Their order form is very comprehensive with choices to suit every need and speed of service. Would highly recommend and would not dream of going elsewhere. (read more)
Written on: 01/02/2013
I wanted some shoes dyed to match a handbag for my daughter's wedding and as they did not do shoe dyeing locally I had to go on line. I prefer to shop locally if I can but I found that this company gave you excellent service with a personal touch. They rang me twice to check exactly what I wanted and to say that the colour was not an exact match with the sheen on my handbag. However, when I received them back, I was thrilled with the colour match. Nothing was too much trouble for them and it... (read more)
Written on: 29/10/2012 by Beka2210
Just recieved my shoes they are fantastic, I thought I would never get to wear my shoes again after I ruined them on my Wedding day, they now look brand new and I cant wait to wear them The service was good it onle took a few weeks and value for money was brilliant. Thank you so much! (read more)
Written on: 22/10/2012
Sent in my satin ivory Jimmy Choo wedding shoes to be dyed to a hot pink/fuschia. Have to say that when I opened the parcel it took my breath away! literally! They are the most amazing colour, perfectly dyed, cleaned & look brand new! I dont think you could buy a colour this amazing if you tried. Blown away! Thank you soooooooooooooooooooooo much (read more)
Written on: 03/10/2012 by dawnyc85
Ivory bridesmaid shoes which got very muddy at my sisters wedding back in June were sent off to shoe dyeing direct a month ago. I was a little sceptical at first but when I received my shoes yesterday I couldn't believe it. No mud and now perfectly black. So pleased with the result. The service which shoe dyeing direct provided was fabulous, great communication and great job. I would recommend them to anyone. (read more)
Written on: 13/10/2012
Hi,
Thank you for taking the time to post the review, (we thought that your shoes looked stunning !) enjoy wearing them.
Kind regards,
Judy,
Shoe Dyeing Direct.
Written on: 19/09/2012 by VeroB (1 review written)
I received my shoes today after having posted them a week ago and am impressed. Not surprisingly the ivory shoes looked a bit dirty after the long wedding day, but having them had dyed they look like new and I am looking forward to wearing them on more occasions now! Excellent service. (read more)
Written on: 21/09/2012
Thank you so much for your nice comments they are very much appreciated.
Kind regards,
Judy,
Shoe Dyeing Direct.
Written on: 15/08/2012 by Silverclk
I have had a Hat, Bag and Shoes dyed the same colour to match an outfit I am wearing for a wedding. The results are fantastic. Judy and Jane were both very helpful, I live in Spain and would not have seen the finished result until a few days before the wedding, so once the dyeing had been completed Jane took some pictures and emailed them to me, Customer Service second to none. Thank you so much for the wonderful work you have done I am delighted with the results. (read more)
Written on: 06/08/2012
I could not find evening shoes in the correct colour for my evening dress so bought ivory satin shoes in the hope of finding somewhere to have them dyed. I was nervous about sending the shoes by post but am delighted with the fast service and thrilled that the shoes perfectly match my evening dress. (read more)
Written on: 01/08/2012 by Hartigan
Can't recommend this company highly enough. This was my first experience of professional shoe dying and I was a bit anxious about the results as my shoes were quite expensive and a size 2 which were quite difficult to find in the first place. I wanted these shoes for a wedding so I sent them off with a piece of the lining of the dress for a colour match. The shoes are leather which again worried me but the result was amazing. It is a perfect match and a really professional finish. I had... (read more)
Written on: 30/07/2012 by AnnHiggins
We sent away the shoes with a matching swab, they matched it up perfectly and returned them on the day promised. Nice to see some companies do what they say they would do, would use them again (read more)
Written on: 16/07/2012 by hawthornbank
I will write as I found the service. I sent my white shoes to be dyed ivory. I used the platinum service and was phoned within the 3 days to be informed that the dye had run onto the sole. As the conversation progressed, it transpired that the shoes had been dyed black! Although mildly apologetic, it was me that sourced the identical pair and informed shoe dying direct where to purchase them. The overall impression at this point (intentional or not) was that they were trying to sell me a... (read more)
Written on: 17/07/2012
we are vey sorry that you were unhappy with the service that you received from us, we did make a mistake and promised to replace them, we stated at the time that this had never happened before in 15 years of shoe dyeing! but human error was to blame and I can assure you that the person that dyed them was very upset that this had happened, we did try and remedy the situation the same day , we tried to order them from the manufacturer initially but they had been discontinued and you kindly told us about the company that you purchesed them from and we ordered them straightaway, We are glad that you were happy eventually with the dyeing of your shoes, I am sorry that you were still charged for the platinum service and if you contact us we will try and remedy that for you.
Yours Sincerely, Ray, Manager,
Shoe Dyeing Direct,
Shoe Dyeing Direct
Written on: 28/06/2012
Was very impressed by the overall service which was provided by the company. Very much an approachable company by making their phone number available for the customer to ring should they have any queries. Shoe dyeing was exceptional and would never have believed that the shoes I had died were actually cream. Would definitely use them again and most certainly recommend them to others and the shoes also arrived a day earlier than I expected them to arrive. (read more)
Written on: 25/07/2012
thank you for taking the time to place this review, hope that your day goes well,
Judy,
Shoe dyeing Direct.
Written on: 25/06/2012 by SallyMansell (1 review written)
Shoe dying Direct are a fabulous company to deal with. The order form is simple. The pricing is easy to understand and very competitive. They have had 4 pairs of bridesmaid shoes dyed 4 different colours & they are a perfect match. I was so excited when I opened the box, they are fabulous. I would recommend Shoe Dying Direct plus i will use them again when I need to. Sally Mansell - Mother of the Bride (read more)
Written on: 26/06/2012
thank you so much for your comments we hope that your day goes well, Kind regards, Judy,
Shoe Dyeing Direct.
Written on: 21/06/2012 by TheShrimp (1 review written)
From the moment I phoned to enquire about dying my Jimmy Choo bridal shoes the service was excellent, very knowledgeable and very professional. I highly recommend them. The postal service was safe and fast, and the results are perfect! Thank you Shoe Dyeing Direct. (read more)
Written on: 15/06/2012 by Pammy1206
Can't recommend this company highly enough. I was anxious to get my Jimmy Choo wedding shoes dyed after my wedding in 2010 and did lots of research about where to get this done. I choose to get them dyed black and requested their fastest service. They arrived on Tuesday, my second anniversary, and I nearly cried at how beautiful they were. No bleeding at all into the inside of the shoes, the shoes have diamanté detail at the front and the dyeing underneath that was excellent too! I phoned... (read more)
Written on: 12/06/2012 by Emma2205
I used this service following a bit of research of the shoe dyeing process and the website looked really professional. I only wish I had found this website before using Shoe Dyeing Direct. On receiving my shoes, I first of all noticed that they were still Ivory (I had asked for them to be dyed white to match my dress). Unfortunately in their terms (read more)
Written on: 17/06/2012
I sent my shoes to be dyed royal blue ,they came back airforce blue nothing like the swatch I sent to them,will now take them to small claims court ,the shoes had to be redyed navy ,still awfull and patchy ,they wont refund me £39 or coast of shoes Mr Brown does not want to know .
Written on: 02/06/2012 by maz1949 (0 reviews written)
WHAT A WONDERFUL SERVICE SHOE DYEING DIRECT PROVIDES! I needed 2 sets of shoes and bags dyed to match outfits for both my son and daughter's weddings (only a couple of months apart.) Getting the finer points of two weddings within such a short space right is quite stressful. So after eventually finding shoes that fitted perfectly and looked right with both outfits, I now needed to get them dyed, I was hesitant about this, but I found Shoe Dyeing Direct on line, and what a PERFECT SERVICE I... (read more)
Written on: 15/06/2012
thank you for your nice comments they are very much appreciated, we do strive to give good customer service, hope your day(s both go well,
Kind regards,
Judy,
Shoe Dyeing Direct.
Written on: 28/05/2012 by VictoriaHardie
This is the second time I have used Shoe Dyeing Direct and both times I have been completely satisfied with the results. The service is prompt and friendly, and the colour match is superb. I will be returning as a customer and highly recommend them to any future customers. (read more)
Written on: 29/05/2012
thank you so much for taking the time to write a review and for your nice comments.
Shoe Dyeing Direct.
Written on: 14/05/2012
my shoes are so bad they cannot be worn,I have received them back patchy and nothing like the colour I ordered,they wont refund me and charged me much more than expected dont use them. (read more)
Written on: 14/05/2012
Had pair of lilac leather shoes dyed to match handbag for wedding. Was very doubtful about how successful this would be. I even allowed enough time to go out and buy another pair just in case it was a disaster . However, the people are willing to discuss things on the phone, and the shoes are not only the perfect shade of navy but also glossy like the bag. Only the outside was dyed, not the inside .The strap of the bag that I sent for colour matching arrived back safely.I imagined both a... (read more)
Written on: 12/05/2012
Brilliant service. When I wrote an email to find out the status of the shoes I received an email promptly with an update. I also received an email notifying me that the shoes were on the way. Shoes look great and I look forward to wearing them. (read more)
Written on: 08/05/2012 by Munchkin83
Although I was a bit worried about sending my shoes up North when I'm based in London and that I worked them back in time. . I sent off my satin ivory shoes with a diamanté bow to Shoe Dyeing Direct asking them to dye them black. As soon as they got them I received an email making recommendations on what type of dye they would recommend. Then they sent the shoes back perfectly dyed - they'd even managed to dye the bow which must have been very difficult to do - even earlier than I had... (read more)
Written on: 19/04/2012
I am really very impressed with both the communication and service of this company. Judy was lovely to speak to on the phone, reassuring and friendly in email correspondence (as I was a little hesitant to send the shoes off) and delivery was far quicker than I was expecting. The shoes came today in excellent condition and they were beyond expectations, so thank you so much! I'm looking forward to wearing them on my wedding day, and I will certainly be recommending this company to friends. (read more)
Written on: 17/04/2012 by trac123
Bought pair of wedding shoes for my daughters wedding, but of course not the colour I wanted. Seached on internet and found this company. Phoned and spoked to lovely lady who was very helpfully. Packed up my shoes with a bag the colour that i wanted the shoes dyed. Was very worried that the colour would not come back as I wanted. Recieved back in the time stated and paid for. I was very very pleased with the results, colour matched with the .. Now my outfit complete. Thank you for excellent... (read more)
Written on: 15/04/2012 by jasminthecat
I had my wedding shoes dyed for my daughters wedding in July 12. The dyeing was very good but I was a bit disappointed to find 2 of the diamontes are missing off of one of the shoes. I would use them again but with shoes that are plain and with no decoration on. The colour match was very good as it was taken from the belt of my dress I have bought for the wedding. They were very prompt on timescale, I was told 3 weeks and it was exactly 3 weeks they arrived back. I would have liked them to... (read more)
Written on: 01/05/2012
We are sorry to hear that your diamantees are missing and would be happy to replace them on your shoes free of charge if you would like to send them back to us.
Kind Regards,
Judy,
Shoe Dyeing Direct.
Written on: 14/04/2012 by Melodymaker1 (1 review written)
I bought five pairs of wedding shoes before I found one that was comfortable to wear for the whole day. The one that was most comfortable and the cheapest was from BHS, but was told that it would be difficult to dye to match my dress which was a latte colour. I eventually found "Shoe Dying Direct" on line and telephoned them. I was relieved to be told that they dye shoes from BHS. I am really pleased with the result and how it was a good match to my colour swatch. Also, the return... (read more)
Written on: 12/04/2012
If I'm honest, I was really reluctant to try shoe dyeing but it was the only way to match my bridesmaid's shoes to their dresses! I'd already bought two different pairs of shoes from Debenhams and lots of other shoe dyeing companies said they coudn't dye them but when I contacted Shoe Dyeing Direct they replied very promptly saying it wasn't a problem as long as I didn't mind them using fabric dye rather than satin. The shoes have just been delivered to my house (totally on schedule) and... (read more)
Written on: 06/04/2012
Had enormous trouble getting the right colour shoes for my daughters wedding. Was extremely apprehensive about sending pair away to be dyed but so very glad I did. The shoes arrived back quickly and are dyed perfectly, colour exactly as the sample I provided. Would thoroughly recommend (read more)
Written on: 30/03/2012
I tried everywhere in my local town to get my wedding ivory satin shoes dyed black and no where would do it so came across this website and printed the form off and posted a cheque which was all very easy. I received them today and they have done a wonderful job - Many Thanks. (read more)
Written on: 29/03/2012
My favorite D&G cream shoes were ruined when perfume spilt in my suitcase and ran on to black dye that came out all over everything. I was about to throw them away when a friend suggested I should have them dyed. I found this company on the internet and thought it was worth a try. Now I have a fabulous new pair of black D&G shoes! They look perfect. The service was very swift and professional and the form, downloaded from the internet, very straightforward and quick to fill in. Thank... (read more)
Written on: 26/03/2012 by JanetElaine (1 review written)
I have been hunting for grey suede courts for ages and found a pair in a sale. Under the shop lighting they looked the same but when I looked at them at home under natural light one shoe had a very marked green tint. This may have been from one shoe being in a window display, but whatever there was a very noticeable difference between the shoes and I really couldn't wear them. I did a quick internet search for a shoe dying service, found Shoe Dying Direct - called them and then sent off... (read more)
Written on: 24/03/2012
I bought some lovely shoes, that were perfect for my Daughters wedding, they were just the wrong colour. A couple of wedding shops looked at them and send they couldn't be dyed. I decided to take a risk and send them off to this company with a colour swatch. They came back within a week, dyed to a perfect colour. I would highly recommend this company. I received an email saying my shoes had been received and when they had been sent back. Sent back by recorded delivery. Very happy customer (read more)
Written on: 17/03/2012
I had difficulty obtaining a really comfortable stylish pair of leather strappy sandals in cream. I bought a pair in white which was the best I could do.I wore them a few times so they were in good condition. They are for best wear and to go with most things.They were just so comfortable. So I looked on line and found Shoe Dyeing Direct.co.uk. I emailed them about the sandals and received an immediate reply that it could be done. So I downloaded the form and sent them off choosing the... (read more)
Written on: 13/03/2012 by Chicorella1
I wanted to get my ivory satin jimmy choos cleaned as they had a few stains on them and mud on the heels. I sent the shows away and 1 week later rexeived them back. They were like new again, would definitely use this service again well worth the 8.50 and the postage costs. (read more)
Written on: 05/03/2012
I have just had my satin shoes and bag returned and to my delight they are a perfect match to the fabric sample sent and look great! I was a bit concerned as they did phone me before dying them to say the bag may turn out a different shade from the shoes as one was white satin and the other ivory.They then phoned again to say they were having problems dying the shoes with the normal satin dye so would have to use fabric dye.At this point I got quite worried but told them to go ahead. I am... (read more)
Written on: 01/03/2012
i have had my satin shoes dyed to bright pink by this company and i was told by several dyeing companies that they would not dye,so i rang shoe dyeing direct to ask if they could dye them, they told me that they could using their fabric dyes, I was very nervous about sending them as i had had such negative comments from other companies on the web, they were very helpful and polite on the telephone and when they came back it was earlier than expected and they looked fantastic, the colour... (read more)
Written on: 27/02/2012 by CharlotteCouchman (1 review written)
I received my size 3 Else Tropical Crush shoes today that I sent to shoedyeingdirect.co.uk for dyeing and I have to say I am extremely disappointed. Firstly, I paid for a 5 day dyeing service, they received the shoes on the 17th February and I received them back today, 27th February, a full 10 days which is double what I paid for. (I was also charged more then I thought I would be, the option I asked for was only £16 and I have been charged £20?) Which wouldn't have bothered me too much... (read more)
Written on: 01/03/2012
I totally disagree with you. I was very pleased with the service I received from shoe dyeing direct, yes there was parts on the side of the shoes that looked like they had been missed but when I spoke to a lady on the telephone she explained to me that glue under the satin does not take to the dye and this is a fault on the shoes that is not visible to the naked eye until the shoes have been dyed and I understood that. I think you may not have been happy with the service you received from shoe dyeing direct but I was VERY pleased with the service I received.
Written on: 22/04/2013
With all due respect Stevi1, Charlotte is telling us of HER experience not yours! Your good experience does not compensate for Charlottes terrible experience.
Written on: 02/03/2012
I think that just depends on if you are happy with a substandard quality of shoe; I am not. I would also like to UPDATE with MY opinion that their customer service standards are shocking, they do not listen to your complaints and they do not admit FAULT with anything instead blaming the shoe manufacturer - VERY UNPROFESSIONAL!!! But like I say, if you're happy dealing with a shoddy substandard company who take no pride in their work, crack on!
Written on: 10/02/2012 by u04nd4
I have just received my bridesmaid's shoes back after being dyed and they are gorgeous! I was really nervous about sending away my shoes to be dyed however I could not be happier about the finished product. The company dyed them very quickly and even called me before they posted them back to me to discuss the dye finish. I had them dyed (read more)
Written on: 10/02/2012
Sorry this is my own review and the end of it seems to be cut off! I just wanted to finish by saying that I had them dyed 'electric blue' and the colour is gorgeous. I would definitely recommend this company to other people.
Written on: 09/02/2012 by bjcummins (1 review written)
Excellent, courteous service. When the two items would not be an exact match, I was teleponed and asked if I wished to proceed. So pleased I did, the items look fantstic. I am using them again. (read more)
Written on: 25/01/2012 by MariaSlater (1 review written)
I had a pair of shoes dyed seceral months ago for my daughters wedding later in the yearand I recently sent a handbag to be dyed in the same colour. They phoned me to suggest that I sent a shoe as well as the colour sample that I had sent, so they could get a peefect match. They also rang me to tell me that they had sent the shoe and bag back when they finished and it arrived the next day. They seemed really caring and I was very impressed that they took the time to ring me personally. (read more)
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Shoedyeing's Response to sallydaisley's Review
Written on: 20/05/2013
Thank you so much for your nice comments we are glad that you are happy with your shoes, enjoy wearing them!.
kind regards,
Judy, Shoe Dyeing Direct.