The Pet Express Reviews - www.thepetexpress.co.uk

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★★★★☆
4.0 / 5
179
79% of users recommend this
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The Pet Express - www.thepetexpress.co.uk

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Latest Reviews

★☆☆☆☆

“Worst company ever ”

Written on: 29/08/2015 by JoeyMcFadden1946 (1 review written)

KVery rude company ever customers service was disgusting treated me like dirt… Read Full Review

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★★★★★

“excellent customer service”

Written on: 25/08/2015 by Wileyjj340 (1 review written)

shipped quickly, excellent communication by e-mail, would definately use again… Read Full Review

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★★★★★

“Great Service! Great Prices!”

Written on: 19/08/2015 by KAZHFD (1 review written)

I was very happy to be able to purchase the order as I was having great difficulty getting the product which my dog loves ( and he is pretty fussy!) The price was great and the postage very reasonable and delivery was very quick! I did have to choose an alternative flavour due to stock issues but the staff were fantastic picking up on it straight away so my order was hardly delayed. I would definitely recommend Pet Express and will be a returning customer. Thanks!… Read Full Review

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★★★★★

“Brilliant service”

Written on: 04/03/2015

I've been using this site for a while now and am always pleased with the ease of ordering even down to the fact the I have a reminder email letting me know that we are getting close to the end of my dogs food. The site is very easy to use and the delivery couldn't be easier, very quick delivery and giving me the opportunity to leave a note for the delivery driver if either the date or time is not convenient. I would recommend this company to my friends and family for all the above reasons… Read Full Review

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★★★★★

“Chocolate treats”

Written on: 19/02/2015 by prMcLean429 (1 review written)

Very quick delivery,I ores them on Friday evening and them came the following Tuesday the free cuddly toy included was a lovely surprise,I have one happy dog.would recommend this company,I will defiantly visit the site again… Read Full Review

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★★★★★

“Swift and Sure Company to deal with.”

Written on: 22/01/2015 by 0361225 (1 review written)

Having used this company many times for my pet food I can honestly say they are the best. The communication is first class, as is the speed of delivery and the secure packaging. No hesitation to recommend them. A1… Read Full Review

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★★★★★

“My First Order”

Written on: 12/11/2014

This was my first order with Pet Express and I found that their online prices are excellent, would definitely use them again and the free toy is a lovely touch, much appreciated by our dogs… Read Full Review

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★★★★★

“Great product, first time using Pet Express and I was...”

Written on: 01/10/2014 by LitzyGlover1955 (1 review written)

Great product, first time using Pet Express and I was really impressed will be using again for sure. Excellent fast delivery and regular up dates on the order's status. Thank you!… Read Full Review

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★★★★★

“Amazing ”

Written on: 19/09/2014 by Looe3200 (1 review written)

Very good products and the staff are amazing and friendly and helpful… Read Full Review

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★☆☆☆☆

“not what was ordered...”

Written on: 14/07/2014 by tschodt (1 review written)

Monday I ordered a "Cat Mate Elite Super Selective Microchip & ID Disc Cat Flap". Tuesday I received an email my order had been shipped. Wednesday a "Cat Mate Elite Selective Microchip & ID Disc Cat Flap" arrived. Thursday I sent an email detailing what had arrived was not what I ordered, I have not yet received a response… Read Full Review

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★★★★★

“Unique products”

Written on: 12/06/2014 by Austinx284 (1 review written)

I like the store because it had more unique products and also offered competitive prices on goods. Will definitely recommend the store to other pet owners and will be using itmyself again… Read Full Review

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★★☆☆☆

“Slow”

Written on: 03/06/2014

Ordered 2 items and 1 arrived damaged...after 2 emails still had no reply...they are anything but express..won't be using again… Read Full Review

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★★★☆☆

“No customer service”

Written on: 20/05/2014 by Feistygran (1 review written)

Excellent products but the customer service is sadly below par. Welsh Lamb and Rice was out of stock but I was not told this and had to enquire by e-mail as to where the order was. The bag of treats was apparently out of stock as well. Why wasn't I told this? The Pero Labrador Life arrived but took over ten days from date of order - good job that I order well in advance of running out. Have now ordered from another company and I am sorry to say that I will not use The Pet Express… Read Full Review

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★★★★★

“Super super site”

Written on: 17/04/2014 by Libertym162 (1 review written)

Found the site by accident and i am really glad i did they saved me some money on ghe item i brought and best of all the delivery was free winner all round even though it was free it was super fast i did a fair bit of shopping around for the item i brought and it was by far the cheapest place i found highly recommend to anyone… Read Full Review

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★★★☆☆

“non delivery”

Written on: 23/03/2014 by Allisonny165 (1 review written)

parcel was light i sent 3 emails to no avail hardly inspiring… Read Full Review

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★★★★★

“Fast efficient Service”

Written on: 22/03/2014 by Ellis396 (1 review written)

Fast efficient service, polite and helpful staff and product just what we were looking for and at a price to fit the pocket. I would recommend your company to others… Read Full Review

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★★★★★

“excellent service ”

Written on: 25/02/2014

I am a regular customer, and this company really provides, good service, and they are very fast to deliver, and follow instructions where to leave the product, and i always get sent a little present for my dog with the order, would not use any other company highly reccommend these thanks again for your amazing service… Read Full Review

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★★★★★

“Simple”

Written on: 25/02/2014

I will be using this service again with free p and p… Read Full Review

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★★★★★

“ARDEN GRANGE LAMB & RICE - PET EXPRESS”

Written on: 23/02/2014 by Buffy (6 reviews written)

Once again I've purchased Arden Grange Lamb & Rice from Pet Express. Best price and the dog even gets a free gift. Great Service, emails confirming order and tracking the delivery. Speedy and reliable delivery, why would you go elsewhere I've not found anyone to beat them!… Read Full Review

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★★★★★

“Just the Job!”

Written on: 19/02/2014 by bugeildy (1 review written)

The Danish Design 2 in 1 dog coat was just what I needed - Thank you very much… Read Full Review

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