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Written on: 07/03/2014 by Hanaw64 (1 review written)
We bought a Fagor 981X double oven two and a half years ago and the heating elements have failed already. We understood we had a 5 year warranty on our Fagor oven and fridge freezer but there were no registration cards provided when the products were installed and we've recently found out that the kitchen company we bought the new kitchen from hadn't completed the registration either. We've therefore been quoted £197 call-out and repair costs for the oven repair but have decided instead to… Read Full Review
Written on: 02/01/2014
I bought this Pyrolytic Cleaning oven to replace a Bosch oven, what a big mistake! The service is unreliable, the engineer arrived with the wrong part, even though I live just a few miles from the UK headoffice they were unable to provide the correct part, which by the way they had given the engineer 30 minutes before he arrived to repair the oven on Christmas Eve. It is now the 2nd of January and as a result of the engineers vist both ovens are not working properly. The extended warranty… Read Full Review
Written on: 27/10/2010
Don't bother their warranties are not worth the paper they are written on. Do not get drawn into buying with the 5 year deal on repairs. Appalling after sales service… Read Full Review
Written on: 21/10/2010
After sales service is appalling. If you want good after sales even though they give you a five year guarantee, settle for better with another manufacturer.
I purchased three items of kitchen appliances including a fagor integrated 1400 washing machine for my new kitchen. What they do not tell you is that although it is integrated the kick board covers the inlet which needs to be emptied every 12 months. Problem (1). Kick board had to be removed and then resealed.
Second problem… Read Full Review
Written on: 10/02/2010 by 3170 (13 reviews written)
I bought this unit to put an Induction hob over it. Once purchased I found out that it can't be done.
It dosn't say that on either the retailer (Appliance Planet) or the Fagor site.
What is supposed to be a SINGLE Grill, dosn't actually work. After contacting Fagor I was told, that "No,,,, it isn't supposed to be a single grill". I pointed out the obvious as well as the instructions in the booklet for Single Grilling, only to be told again "No it dosn't work like that. The book is wrong. WE'VE… Read Full Review
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