written by on 20/09/2014
Quick delivery and the item was just as described. Easy to fit and the ear-pads seem equivalent in quality to the original Sennheiser ear-pads. Very pleased with the service provided
written by Marilynh344 on 17/09/2014
Custom cable are a pleasure to deal with. From the website chat facility to the smooth intuitive ordering service, their service is seamless. Buy with confidence.
written by xiMilne382 on 29/08/2014
first class service i had bween looking for the item for a while and the price was good
written by 291Larsen on 14/08/2014
I wish all internet suppliers would be as good and prompt like this. The item is genuine and easy site to buy from.
written by on 13/08/2014
Bought this to replace my original cable after losing sound on one side. This cable is appears high quality with gold tips and being braided appears more durable than the original. Being slightly thicker it takes some effort to install but it is a perfect fit. To my ear the sound is as good as the original. Happy to recommend
written by Dunlapif60 on 13/08/2014
The delivery was very fast, the product arrived in perfect conditions and the relation quality-price was very good. I would definitely recommend it!
written by yqPage11 on 12/08/2014
Custom Cable offers products at competitive prices and delivery costs are kept at a minimum. My order was processed and dispatched very quickly. I would fully recommend Custom Cable and I will definitely consider buying from them in the future!
written by Jennao114 on 09/08/2014
What a difference replacing the earpads-should have done it long before now. These were manufacturer's replacement and were a great price .
written by AbdullahNeal345 on 09/08/2014
Staff were very helpful and found the parts I needed for which I was unable to locate anywhere else on the web. Very fast delivery, arrived the day after ordering. I will use their service again and will recommend them to my friends.
written by Talkdownman on 08/08/2014
Excellent, prompt service. Items good value. Will definitely use again.
written by M_Schaffer on 07/08/2014
I lost an earbud of a new set of headphones and found the Custom Cables website very easily and it had exactly what I was looking for. I placed my order on a Wednesday morning and the item arrived the very next morning. The communication from Custom Cables was first class too, with updates on the order progression and notification of item being dispatched. Overall I am very pleased with the Custom-cable and would order from them again. I'd highly recomend them.
written by on 04/08/2014
Ordered some replacement parts for my 20 year old Sennheiser headphones from Custom Cables. Best price, lowest delivery charges and received in 2 days from order. What's not too like??
written by Mr_Optimum on 26/07/2014
FIRST CLASS , BRILLIANT SERVICE - Item ( although small) arrived within 24 hours. Would thoroughly recommend. Great Price also. Well Done
written by hub_the_sub on 16/07/2014
I ordered a new set of foam pads for my headphones on Saturday. The order was dispatched Monday and with me for Tuesday morning. This was a low value item but was still treated with urgency by Custom Cable. The product itself is a genuine manufacturer spare as described on the Custom Cable website and works very well.
written by McCabemq85 on 14/07/2014
Excellent replacement cable for the original B&W one that was far too flimsy and broke when I caught it on a door handle. This new one is made of much sturdier braided cable with good tight fitting gold plated jacks. It was easy to fit and sounds at least as good and possibly better than the original although I can't compare as I no longer have the old one. I ordered the version with the mic and remote as I find these useful and everything works as it should do and also seems pretty robust. It is not quite so easy to press the remote buttons as it is made of a harder plastic but thats a minor thing. The ordering process was easy and delivery very prompt, ordered on Friday night , arrived Tuesday morning in a jiffy bag. I have no hesitation to recommend this product.
written by deandownunder on 07/07/2014
Ordered a part for my Sennheiser Headphones but was unsure of the exact part replacement. Sent an email from the Contact Us page and got a response very quickly putting my mind at rest. I live far away from this supplier so it pays to get it right avoiding costly returns. I wish all suppliers were this customer focused. The items were very competitively priced making Custom-Cable a great choice.
written by dchristie on 02/04/2014
Incredibly helpful customer service, some of the best I have come across. Very prompt responses to email, and very competitive pricing. When discussing items I was interested in, they provided info as to what was in stock. When it came to placing an order, it was dispatched the same day. I would not hesitate to recommend Custom Cable to anyone.
written by on 21/03/2014
Service was quick, earpads were the correct ones (Sennheiser HD400 Headmax, not the usual type), so now I can listen in comfort again. Many thanks.
written by BrianM49 on 02/03/2014
On line purchase was very straight forward an prices excellent. Items were received by post two days later. First class experience.
written by Swilby on 28/02/2014
I received my item (B&W P5 Replacement Braided Lead inc Mic) quickly after it was placed – I placed my order on the Saturday afternoon and received the item on the Tuesday. Initially I thought the cable was fairly pricy for what it was; but I have to concede that it is a very good quality item. I suppose if you have already sent stupid money on headphones, you may as well go the whole hog and get the best cable around …. Although it arrived swiftly, the goods had not been correctly picked and as a result, they had sent me the wrong item. I took a picture and emailed it to customer services and within 15 minutes, they had responded. They re-sent the correct item straight away (received the next day) and I got to keep the incorrectly sent item as a spare, with their compliments! I am a seriously happy customer and will certainly use them again. I think the mark of a company is how they deal with an error/mishap, and with that in mind I have to give Custom Cable 5 stars.
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