Written on: 10/04/2013 by mitfordsisters (2 reviews written)
This is about the online / post service. My experience with them was very stressful. First of all, they did not respond to an email query I'd sent, which was simply asking if my scanned passport and bank statement were OK. Despite having sent my documents and the payment before the time specified, they did not send the money on the day as promised. Then their website was down all weekend and every email I sent came back with a 'permanently failed' message. I was so stressed out because... (read more)
Written on: 14/03/2013
Very wary using a company on an internet search without any knowledge of them but was amazed how competitive the rates were and how efficient and smooth the transaction was. Communication was excellent and we received the currency the following morning. (read more)
Written on: 27/11/2012
After being ripped off by the uncle Scrooges money exchangers on Oxford street pretending to be my friend, I went to these people by accident. They gave me about 5% more than Oxford street. Forget the post office and Thomas cooks, these people are thieves. Also the one on Oxford street near the Oxford street tube station is awfull they are trying to make about 20% on each transaction....stay away from them. Thee guys are good, small margin high turnover. They are a bit weird with the... (read more)
Written on: 12/05/2012
I have attempted to buy USD for home delivery from these people four times in the last 2 days. Each time there has been no response to my order. After waiting the advised 10 minutes I have 'phoned their Head Office and been fobbed off with excuses such as 'they must be changing the rates' and told to re-send my order. Don't bother with these people on-line - their quoted rate for delivery is not as good as it looks - they add on £7.50 whereas sites like Travel FX quote a rate including the... (read more)
Written on: 26/04/2012
I've used them for over 4 years but only directly in their branch on The Strand. They usually come up top on travelmoneymax.com but of course it depends on the currency. To the person who says they can't be real - they have small shops and there's usually a queue. So presumably survive on high volume with thin margins - much like Amazon do for books. (read more)
Written on: 14/02/2012
I HAVE SEEN LAST FEW MONTHS, BEST FOREING EXCHANGE IS A DUPLICATE OF THOMAS EXCHANGE GLOBAL. SOMETIME THEY OFFER THE RATE MORE THAN THE FOREX CURRENT RATE RUNNING IN THE FOREX DIRECTORY. I DON'T KNOW, HOW THEY DO THIS BUSINESS AND MAKE MONEY. THIS IS VERY SUPECIOUS TO ME. I BOOKED MY ORDER, AFTER HALF AN HOUR I CANCELLED MY ORDER. THIS IS NOT ONLY CONCERN OF MY TRANSACTION. THIS IS THE ISSUE OF LEGAL SECTOR, THEY SHOULD CHECK ON IT AND SEE HOW THEY MAKE MONEY. SECONDLY THEY ARE GIVING VERY... (read more)
Written on: 07/07/2011
I was unsure about using a company i did not know much about and also worried about sending the money my post (1100 euros) but this company were offering £100 more than other places i had tried so i thought i would give it a go and within 4 days the money was in my bank...i am very pleased and will be recommending this service to friends and family and definitely using them again in the future. (read more)
Written on: 23/03/2011
I cannot recommend this company enough. I - like some others - was a bit nervous about using the services of the company and making such a large electronic transfer so I called up their head office. They were very nice, explained the process and the timescale i could expect.
Money arrived as promised, you CANNOT find a better exchange rate for cash anywhere. Please dont worry about this company, they are thoroughly professional and have made me a very happy holidayer before even leaving... (read more)
Written on: 10/12/2010
I was apprehensive about the security of this transaction, but took the plunge as it was the best exchange rate. Received my money today without delay and free of hassle. Thought this might ease the stress for people thinking of using this service. (read more)
Written on: 10/11/2010
I used bestforeignexchange.com to get my money for my honeymoon in thailand. I was EXTREMLY dubious at first as its scary sending a load of money to another account, but i took the plunge, sent funds on Monday evening...true to their word, received an email between 6-7pm the next day with royal mail track and trace number and Weds afternoon it was safely in my pocket! fantastic service, as promised, will defiantely use again, not to mnentiont the fab exchange rate - offering 46odd baht to my... (read more)
Written on: 29/09/2010
Order placed Wednesday night; currency delivered Saturday morning - excellent service. Very easy to organise and very good rates. Not sure at first about sending money direct to a bank account, but this is a trustworthy company who I would definitely use again and would be happy to recommend for others to use. (read more)
Written on: 23/07/2010
Great rate of exchange on the Euro dollar, quick speedy service and reliable honest corporation. This is the very first I have used this company and ordered Euro's online. The procedure is simple to follow and the money came as stated via Royal Mail Special Delivery, within 48hrs of placing my order. Highly recommended and I will be using them each time I need travel money! Thx for a great service :) (read more)
Written on: 26/05/2010
After initial concerns about possible Internet scams, checking with FSA, and phone calls, I bit the bullet and came up trumps.
Completely problem-less transaction, with great exchange rate, posted to my home by special delivery - all within 2 days of me making the funds transfer.
Can definitely recommend. (read more)
Written on: 01/02/2010 by bubbasparks (14 reviews written)
Used them recently cos they offered the best exchange rate even after paying for a trip on the rail to London and all the best rates are in London. I got the exchange rate I wanted so that's the positive.
Not sure how good it is but I use http://travelmoney.moneysavingexpert.com/holiday-money/#results to find out which bureau is offering the best rate.
Just make sure you phone them to secure the exchange rate you're expecting, take note of who you spoke to and how long they'll honour that... (read more)
As rated by real users
"Extremely Quick Brilliant Service" Read More
"What is my status?" Read More
"What a rip off " Read More
"1st classg" Read More
"No complaints" Read More