Wood N Beyond Reviews - www.woodandbeyond.com

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★★★★☆
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Latest Reviews

★★★★★

“great all round service”

Written on: 23/05/2015

I purchased Paris white hardwood flooring a month ago and I'm very satisfied with the finished product they also install the flooring and the stairs and leveled out the floor since I had some leveling issues with the previous floor, Couldn't ask for more great stuff… Read Full Review

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★★★★★

“great company”

Written on: 22/05/2015 by SzandraR (1 review written)

I recently come across the site as I was looking to order a good quality wooden floor for my new house. I was amazed by the prices so I ordered a sample and I have to say the quality is just exceptional. I was very satisfied with the customer service as well. I would definitely recommend this company to everyone who is looking for a good quality for great price… Read Full Review

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★☆☆☆☆

“Do not trust this company! Liers”

Written on: 19/05/2015 by Fionaestella (1 review written)

I called this company on three occasions asking if the engineered timber flooring was FSC and they told me that all their products are FSC rated and to look on their website for the certificate. It transpires once i asked for proof on email that the product was not FSC. Do not trust this company, they are liars. … Read Full Review

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★★★★★

“We like it”

Written on: 11/04/2015 by Kiana273 (1 review written)

We had 5 worktops of Solid Oak prime from Wood and Beyond. This is looks great. we had to oil it ourself, but all the cutting made by them as per our requirments! We are very please with the outcome and surly will buy again on future. Well done to Wood and Beyond… Read Full Review

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★★★★★

“Very pleased with our new floor”

Written on: 10/04/2015

We recently purchased flooring for our new house and now it has been installed I feel I should write a review and extend our thanks to the whole Wood and Beyond team for their excellent products and outstanding service. Will recommend!… Read Full Review

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★★★★★

“Outstanding service and products”

Written on: 11/03/2015 by SIABARDHI (1 review written)

We would like to express our gratitude to Eshed & team at Wood N Beyond, we received an excellent customer service from the beginning and the floor ordered (Oak Solid UV Lacquered 20*160*500-2000) has received many compliments already. After visiting many showrooms, we fell in love with the floor and we are glad we made the right choice. The whole experience has exceeded our expectations. We placed many small orders after that and there were always dealt with promptly and in a very… Read Full Review

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★★★★★

“great value and excellent quality”

Written on: 09/03/2015 by antonnnnnn (1 review written)

The fitter finished the fitting of the floors and everything just looks amazing! My friend highly recommended them. And I am so happy I followed her advice. At first we ordered a few samples online and ended up choosing the double white finish (very stylish :)). They delivered 2 days after we placed the order - I must say their excellent reputation did not fail and my floor looks so good!… Read Full Review

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★★★★☆

“Amazing floor”

Written on: 08/03/2015 by HailieWalsh (1 review written)

I ordered my floor after I spent few weeks looking For my floor . I visit woodandbeyond showroom And stuff were very helpfull and help me to choose My floor , I got the floor few days after as promise. The floor have been fitted and I am happy of the results! I highly recomming this company. … Read Full Review

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★★★★★

“Stress free service ”

Written on: 06/03/2015 by MichelleLaBell (1 review written)

After carefully looking for reliable yet affordable supplier I found these guys. Gave a quick visit to their showroom and ended up placing an order online over the weekend. They called be back first thing Monday morning and the flooring was with us by Wednesday! Amazing service and best prices I could find - with the stress around refurbishing the house they were just amazing and stress free… Read Full Review

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★★★★★

“Very good quality and price”

Written on: 19/02/2015 by uiAshby465 (1 review written)

They was reccomended from my best friend as i needed to change the old carpet from my living room and dining room. All the services was quick from buying until fitting. I was in to the showroom i choose what i like it all the staff from there it was very nice and very professional. Alll has hapened very quick, second day the fitter has call me he come to measure to explain me what i need and how much i need after somebody from the office has call me i pay for the flooring and 3 days later i had… Read Full Review

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★★★★★

“very good service and quality floor”

Written on: 10/02/2015 by Melodyv392 (1 review written)

I was recommended by my brother who bought his floor 6 months ago. I got my floor fitted now and it looks stunning. I also was very well advised and serviced by wooden beyond staff, i recommend this company… Read Full Review

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★★★★★

“Best woodfloor ever”

Written on: 08/02/2015 by Conann2004 (1 review written)

Hi there, I will start to say that a buy 120 sqm of engineering woodfloor oak natural grade from wood and beyond around two weeks ago. The services was great from buying until delivery with no stress and everything perfect. I'am a wood fitter for more then 20 years but this woodfloor has impressed me. It was so easy to fit perfect coulor no problems at all. They had all the accessories in stock so I didn't need to go at another shop to buy it. It was the first time when I buy from them but it… Read Full Review

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★★★★★

“Nice Floor”

Written on: 07/02/2015 by shaq34 (1 review written)

I have order 5 free samples as my wife could not decide which one to go with. Customer service was very helpful and I got them all pretty quick. We got the floor which looks very good and we are happy. My only comment is the driver. He was not very helpful- but finally we manage… Read Full Review

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★☆☆☆☆

“Buyer Beware of Wood and Beyond. ”

Written on: 15/01/2015 by Geovanni419 (1 review written)

I ordered 120m2 of 5mm brushed and oiled engineered wood from Wood and Beyond. The sample looked great. The sample warned me that the colour would vary and there would be sound knots. OK with me. However when my builder opened the boxes to fit it after 2 weeks (the wood must be left for one week and that fell on Christmas Day so he started after the holiday period)he noticed several ugly patches of resin (some were 7cm in diameter!!!) - see supplementary note below. The first room he… Read Full Review

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★★★★★

“Amazing engineered oak flooring white wash”

Written on: 06/08/2014 by Laura45 (1 review written)

I've just changed my dining room table and chairs for a really light, almost white wood option. It's got that sun-kissed look and is really sturdy, making it look like it's been lying out on a beach on some desert island for years. I've painted the walls a washed-out lilac colour and have plumped for this natural engineered oak flooring that's been white washed from Wood and Beyond. I chose this because it was cheap (very important because my table cost way more than I had planned to spend); it… Read Full Review

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★★★★★

“A great range of products and terrific service”

Written on: 13/07/2014 by ueTorres263 (1 review written)

When I visited the showroom I found the team to be really helpful - full of friendly advice but no hard sell. The product range was great, and I bought nearly 100 sq ft of lovely dark engineered oak flooring. The service was terrific throughout the whole process, from browsing wight through to after-sales. The lovely man in charge of my order constantly went the extra mile to be flexible and helpful. He was always delightful to deal with and very efficient when I asked various specific… Read Full Review

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★★★★★

“Oak Reclaim Brown Flooring”

Written on: 08/07/2014 by oliviacobb (1 review written)

My husband promised me some 5 star luxury for my birthday, but little did I know that he'd take me away to a hotel for a week and create a whole new boudoir for me at home while we were away! He organised everything pretty much in secret and one of the biggest suprises is that he's even installed under floor heating in my new bedroom and bathroom suite. He knows the style I like inside out and he couldn't gave it more perfect. The furnishings are all old oak and the soft furnishings all fade… Read Full Review

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★★★★★

“Red Balau decking”

Written on: 07/07/2014 by Oli_Stone (1 review written)

I want to rave about my Red Balau decking boards that have now been installed around my hot tub. I'd been looking for a decking solution for a while, but because my space is long and narrow, I specifically wanted a wide board option. I love warm coloured woods and these 19 X 140 Red Balau boards are just perfect in every sense of the word. They look so classy and cost a whole lot less than I had imagined. I've been a bit creative and have laid them running along the length of the space I have… Read Full Review

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★★★★★

“We love our new floor ”

Written on: 06/07/2014 by GloriaSue (1 review written)

I've been on the lookout for a new black floor for a while . I stumble over Wood and Beyond's website and saw that they had a few black options that seemed to be quite approachable .Anyway I called Wood and Beyond and the guy helped me with the order. I received the floor a few days after and I had it installed by my fitter. I plumped for the engineered oak flooring which has got a really authentic look and because my house is really sunny the uv filter is a huge bonus. All these come at a… Read Full Review

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★☆☆☆☆

“Discriminatory Delivery charges”

Written on: 01/07/2014 by Fergberg (1 review written)

I am being charged £95 delivery. I expected a highish delivery charge but assumed it was proportional to distance. Wrong! I looked on their site and it says "Free Delivery orders over £499" which mine is. When I looked at my Shopping Cart, it lists "Reasons to Buy from US" and categorically says Free Delivery over £499. No exceptions listed. But, the truth is I, in Scotland, am being charged £95 whereas my English equivalents are getting delivery Scot free ironically. This is arbitrary and… Read Full Review

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Woodandbeyond's Response to Fergberg's Review

Written on: 08/07/2014

With regards to the information of the delivery fee: there is no misleading omission made by Wood and Beyond, which would fall to disclose the delivery charge in the buying process, as it is clearly stated on the main page of the website “Free delivery…..EXCL. Cumbria, Cornwall, Devon, Scotland”. All claims regarding delivery are accurate and clearly exposed and qualified and when needed (applied for this case). For instance, it is stated very obvious on our home page £95+VAT for Scotland delivery. Besides, all our prices are supported by material facts, due to the mileage policy. Therefore, all the exceptions from the “Free Delivery” line are INDICATED to any buyer from the earliest stage of the buying process.
Lastly, Wood and Beyond is a company which provides accessible prices to the “average consumer” and ensures customer services of the highest quality with plenty of alternatives, both, for all our products and for the services we provide.
We try to assist all our customers in the process of taking a fair transactional decision based on transparency and full material information regarding the customer’s options, and also we try to do our best in order to support them in choosing the most suitable delivery/product option and to make sure that their consent is not vitiated by any error or duress.
Thank you
Wood and Beyond

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