Dream World Travel Reviews - www.dwtltd.com

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★★★☆☆

“He seems to be the most reliable one around. Other...”

Written on: 29/01/2016 by joy19 (1 review written)

He seems to be the most reliable one around. Other people mostly hang up on you and leave really rude and dismissive replies when they aren't dealing with your case. Would initially go back to them to make future bookings but the appalling attitude some of the other customer service officers have are completely off-putting. I highly recommend that the company train and access them better… Read Full Review

Skyrocketuk's Response to joy19's Review

Written on: 05/02/2016

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Skyrocketuk's Response to joy19's Review

Written on: 05/02/2016

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★★★☆☆

“Tried to book tickets online initially after receiving...”

Written on: 31/12/2015

Tried to book tickets online initially after receiving an email from DWT offering cheap flights. Discovered I couldn't book the flights online so called DWT and was told that the price in the email was an online price only and was then offered tickets which were considerably more expensive, which I declined. After a number of phone calls from Salman offering tickets at lower prices, I was eventually offered tickets at the price just slightly higher than I initially saw, which I was happy… Read Full Review

Skyrocketuk's Comment

Written on: 05/02/2016

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Skyrocketuk's Comment

Written on: 05/02/2016

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★★★☆☆

“Only for Andy”

Written on: 30/11/2015 by CSimon (1 review written)

I waited too long for my flight tickets, and I have never booked through this process before. If it wasn't for him I would have cancelled my booking with dreamworld. He is honest and sincere, and gave me complete confidence that I would be getting my tickets. I really appreciate his help and thank him for ensuring my tickets were sent to me… Read Full Review

Skyrocketuk's Response to CSimon's Review

Written on: 05/02/2016

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Skyrocketuk's Response to CSimon's Review

Written on: 05/02/2016

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★★★☆☆

“Fine Services!”

Written on: 17/11/2015 by McKayel460 (1 review written)

What a great experience with Dream World Travel. The overall experience with this travel agency is quite good. The agents were pleasant and supported well during the bookings. They offered us good packages according to the needs some were cheap and most of them were luxurious too. Even though they took so long to find me the best fares but its okay services… Read Full Review

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Written on: 05/02/2016

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Skyrocketuk's Comment

Written on: 05/02/2016

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★★★☆☆

“Eventually problems were sorted”

Written on: 04/11/2015 by AniyahVogel292 (1 review written)

I wrote a previous review for Dream World about how I booked a flight with Etihad and was not given etickets and subsequently told to wait again and again, all the while watching the price go up. I contacted the airline who confirmed the reservation was cancelled by them (as they were not paid by Dream World). Many phone calls later, I was eventually offered alternative flights on KLM with similar flight times and on the same dates. I spoke to someone called Ali who seemed very switched on… Read Full Review

Dreamworldsucks's Comment

Written on: 05/11/2015

Hi, can you please tell me how much extra did you have to pay them? Before how many days of your flight they issued you E-tickets? Did you have to threaten them or something? Thanks

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Dubsguy's Comment

Written on: 05/11/2015

I did not have to pay them anything extra. I booked flights for February next year but was concerned as when I contacted Etihad they told me the reservation had been cancelled. I phoned Dream World about once a week to check and was told everything was ok etc but it seemed a bit suspicious especially since Dream World kept saying the reason for the delay was due to the airline when Etihad had told me themselves travel agents can issue etickets whenever they want.

3 times I was given dates that I would definitely have my etickets by, only to find them pass and still not have my etickets. When I phoned them last week I finally spoke to someone who seemed to know what he was talking about (Ali) and he said if I wanted etickets now I he could offer them on alternative flights with KLM (which were very similar, same duration, same dates, departure time 4 hours earlier then originally booked but that wasn't a problem for me). True to his word etickets were issued the next day.

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Dubsguy's Comment

Written on: 05/11/2015

I did not have to pay them anything extra. I booked flights for February next year but was concerned as when I contacted Etihad they told me the reservation had been cancelled. I phoned Dream World about once a week to check and was told everything was ok etc but it seemed a bit suspicious especially since Dream World kept saying the reason for the delay was due to the airline when Etihad had told me themselves travel agents can issue etickets whenever they want.

3 times I was given dates that I would definitely have my etickets by, only to find them pass and still not have my etickets. When I phoned them last week I finally spoke to someone who seemed to know what he was talking about (Ali) and he said if I wanted etickets now I he could offer them on alternative flights with KLM (which were very similar, same duration, same dates, departure time 4 hours earlier then originally booked but that wasn't a problem for me). True to his word etickets were issued the next day.

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Skyrocketuk's Comment

Written on: 05/02/2016

Read bad reviews before dealing with DWT

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Skyrocketuk's Comment

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★★★☆☆

“no ticket yet”

Written on: 28/03/2015 by JaquelineYates (1 review written)

Have a reciept but no actual e ticket and no response to my email as yet… Read Full Review

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Written on: 05/02/2016

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★★★☆☆

“Tickets bought From LHR to Delhi & back”

Written on: 13/12/2014 by qoHartley250 (1 review written)

Would recommend him to my friends & family. He gave me a very good service & seems like a nice Sales Man… Read Full Review

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★★★☆☆

“Regarding to the problem I have with dream world...”

Written on: 05/11/2010 by ryhiroki (1 review written)

Regarding to the problem I have with dream world travel limited. I got the phone call back from Omar to apologise and explain the reason of the delaying is due to his many works commitment. That why he couldn't send me ticket straight away yesterday.
However, he solved the problem very quick and sent me e-ticket which I have confirmed from the airline.
In my opinion,this problem occur partly because I was panic and worried about my ticket.
Generally,this company has nice staffs,everyone polite… Read Full Review

Skyrocketuk's Response to ryhiroki's Review

Written on: 05/02/2016

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