Dream World Travel Reviews - www.dwtltd.com

★★★★☆
3.8 / 5
16
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Dream World Travel - www.dwtltd.com

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★★★☆☆

“Only just booked”

Written on: 25/09/2016

I have not dealt with this company previously. I wanted to find a good price for my Thanksgiving holiday, preferably with a direct flight from Manchester to Las Vegas. I followed an advert and found a great flight (I hope) at a great price. My booking was followed up with a telephone call where I was asked to write a review. Its difficult to write a review when you haven't made the flight; but the booking went smoothly and I hope it will continue to do so. I don't fly for another month. I… Read Full Review

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★★★☆☆

“not raving about dreamworld.”

Written on: 31/08/2016 by andrewgayson (1 review written)

Originally found a great deal price wise with Dreamworld for our short break to Malaga. Received confirmation then 4 days later I got a call from then to tell me they could not meet my needs and I was asked if I could go on different dates. With work commitments and having my children them dates only I could not alter my arrangements. Dreamworld was good enough to accommodate all 6 of us in business class going out to Malaga but coming home myself and my daughter had to take a separate… Read Full Review

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★★★☆☆

“Sufficient Service”

Written on: 25/04/2016

I have been dealt with one of the online agent i forgot the name, he dealt with me very professionally and he solved my problem with in a day. As I couldn't go on to the day I was supposed to but he changed my flights on my request and I somehow managed to go to my home. Thanks… Read Full Review

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★★★☆☆

“Sufficient Service”

Written on: 25/04/2016

I have been dealt with one of the online agent i forgot the name, he dealt with me very professionally and he solved my problem with in a day. As I couldn't go on to the day I was supposed to but he changed my flights on my request and I somehow managed to go to my home. Thanks… Read Full Review

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★★★☆☆

“Sufficient Service”

Written on: 25/04/2016

I have been dealt with one of the online agent i forgot the name, he dealt with me very professionally and he solved my problem with in a day. As I couldn't go on to the day I was supposed to but he changed my flights on my request and I somehow managed to go to my home. Thanks… Read Full Review

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★★★☆☆

“The service needs improving”

Written on: 01/04/2016 by Luzw359 (1 review written)

I have been using dwtl for the past two years and the service was ok but this time,it was full of disappointments, worries and lack of communication between staff.The Lady that answers phones is like she doesn't have a clue of what she is doing. she can't even answer basic questions and i missed my flight because of that, they don't tell you extra charges until you have booked your flight.. The sales assistant was helpful… Read Full Review

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★★★☆☆

“Avoid travelling with dwt !”

Written on: 30/03/2016 by George098 (1 review written)

AVOID AVOID AVOID travelling with dwt!!! I had a return flight and they cancelled my return because they use third and fourth travel agents outside UK to do their bookings! hence there is no gurantee that your flight is fully confirmed. I went through so much hasel, grief and sheer worrying that I might not be able to get back to UK. Their staff are all asians but use fake christian names to pretend that they are an all English company! and most don't even speak proper English! I strongly… Read Full Review

Guestguestguestwtf's Response to George098's Review

Written on: 16/04/2016

it is registered here......looking for the relevant authority to complain to here in the UK

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★★★☆☆

“Helpful, Competitive, Problem when Printing”

Written on: 06/03/2016 by Loveko136 (1 review written)

Very helpful and competitive prices, I've recommended them to several friends. The only problem I had was printing the E-ticket it wouldn't print from email and when I did manage to print the font was too small to read… Read Full Review

Skyrocketuk's Comment

Written on: 06/03/2016

Read all bad reviews before using DWT. Claims can be made under section 75 credit card

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★★★☆☆

“He seems to be the most reliable one around. Other...”

Written on: 29/01/2016 by joy19 (1 review written)

He seems to be the most reliable one around. Other people mostly hang up on you and leave really rude and dismissive replies when they aren't dealing with your case. Would initially go back to them to make future bookings but the appalling attitude some of the other customer service officers have are completely off-putting. I highly recommend that the company train and access them better… Read Full Review

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★★★☆☆

“Tried to book tickets online initially after receiving...”

Written on: 31/12/2015

Tried to book tickets online initially after receiving an email from DWT offering cheap flights. Discovered I couldn't book the flights online so called DWT and was told that the price in the email was an online price only and was then offered tickets which were considerably more expensive, which I declined. After a number of phone calls from Salman offering tickets at lower prices, I was eventually offered tickets at the price just slightly higher than I initially saw, which I was happy… Read Full Review

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★★★☆☆

“Only for Andy”

Written on: 30/11/2015 by CSimon (1 review written)

I waited too long for my flight tickets, and I have never booked through this process before. If it wasn't for him I would have cancelled my booking with dreamworld. He is honest and sincere, and gave me complete confidence that I would be getting my tickets. I really appreciate his help and thank him for ensuring my tickets were sent to me… Read Full Review

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★★★☆☆

“Fine Services!”

Written on: 17/11/2015 by McKayel460 (1 review written)

What a great experience with Dream World Travel. The overall experience with this travel agency is quite good. The agents were pleasant and supported well during the bookings. They offered us good packages according to the needs some were cheap and most of them were luxurious too. Even though they took so long to find me the best fares but its okay services… Read Full Review

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★★★☆☆

“Eventually problems were sorted”

Written on: 04/11/2015 by AniyahVogel292 (1 review written)

I wrote a previous review for Dream World about how I booked a flight with Etihad and was not given etickets and subsequently told to wait again and again, all the while watching the price go up. I contacted the airline who confirmed the reservation was cancelled by them (as they were not paid by Dream World). Many phone calls later, I was eventually offered alternative flights on KLM with similar flight times and on the same dates. I spoke to someone called Ali who seemed very switched on… Read Full Review

Dreamworldsucks's Comment

Written on: 05/11/2015

Hi, can you please tell me how much extra did you have to pay them? Before how many days of your flight they issued you E-tickets? Did you have to threaten them or something? Thanks

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Dubsguy's Comment

Written on: 05/11/2015

I did not have to pay them anything extra. I booked flights for February next year but was concerned as when I contacted Etihad they told me the reservation had been cancelled. I phoned Dream World about once a week to check and was told everything was ok etc but it seemed a bit suspicious especially since Dream World kept saying the reason for the delay was due to the airline when Etihad had told me themselves travel agents can issue etickets whenever they want.

3 times I was given dates that I would definitely have my etickets by, only to find them pass and still not have my etickets. When I phoned them last week I finally spoke to someone who seemed to know what he was talking about (Ali) and he said if I wanted etickets now I he could offer them on alternative flights with KLM (which were very similar, same duration, same dates, departure time 4 hours earlier then originally booked but that wasn't a problem for me). True to his word etickets were issued the next day.

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Dubsguy's Comment

Written on: 05/11/2015

I did not have to pay them anything extra. I booked flights for February next year but was concerned as when I contacted Etihad they told me the reservation had been cancelled. I phoned Dream World about once a week to check and was told everything was ok etc but it seemed a bit suspicious especially since Dream World kept saying the reason for the delay was due to the airline when Etihad had told me themselves travel agents can issue etickets whenever they want.

3 times I was given dates that I would definitely have my etickets by, only to find them pass and still not have my etickets. When I phoned them last week I finally spoke to someone who seemed to know what he was talking about (Ali) and he said if I wanted etickets now I he could offer them on alternative flights with KLM (which were very similar, same duration, same dates, departure time 4 hours earlier then originally booked but that wasn't a problem for me). True to his word etickets were issued the next day.

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★★★☆☆

“no ticket yet”

Written on: 28/03/2015 by JaquelineYates (1 review written)

Have a reciept but no actual e ticket and no response to my email as yet… Read Full Review

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★★★☆☆

“Tickets bought From LHR to Delhi & back”

Written on: 13/12/2014 by qoHartley250 (1 review written)

Would recommend him to my friends & family. He gave me a very good service & seems like a nice Sales Man… Read Full Review

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★★★☆☆

“Regarding to the problem I have with dream world...”

Written on: 05/11/2010 by ryhiroki (1 review written)

Regarding to the problem I have with dream world travel limited. I got the phone call back from Omar to apologise and explain the reason of the delaying is due to his many works commitment. That why he couldn't send me ticket straight away yesterday.
However, he solved the problem very quick and sent me e-ticket which I have confirmed from the airline.
In my opinion,this problem occur partly because I was panic and worried about my ticket.
Generally,this company has nice staffs,everyone polite… Read Full Review

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