Dream World Travel Reviews

Click here if this is your business
★★★★☆
4.2 / 5
84% of users recommend this
Click here if this is your business
? Ask our helpful community of experts about this product or company
Dream World Travel - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★☆☆☆☆

“the costumer service is very poor”

Written on: 25/12/2014 by lamoo (1 review written)

I have been given wrong information about when to go to algeria I thought the ticket may for the same day I am traveling to Italy but unfortunately I had to stay one night in Italy artwork I am really disponted … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Worst travel agent.”

Written on: 25/12/2014 by GiovannaSnow (1 review written)

Do not book with this travel agency. They ruined our holiday by not giving us our e/ticket on time and lying that it will be on time. This has cost us two nights of hotel fees and two days of our holiday gone. They didn't even care or apologise for their mistake. Whatever good review is lie so please do if you don't want stress and lose ur money, do not book with them… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“WARNING......DO NOT USE DREAM WORLD TRAVEL”

Written on: 19/12/2014 by tidalsurge (1 review written)

Dream World Travel Ltd are Nightmare Travel. They take your money and you have to fight very hard to get your tickets creating and enormous amount of stress and expence in phonecalls. You will be lucky if you get your tickets the day before you travel. They should be avoided at all costs. I expect the any good reviews are a shame, don't believe them. AVOID DREAM WORLD TRAVEL FOR YOUR OWN SANITY… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Almost deception”

Written on: 12/11/2014

Bought tickets on telephone from representative for my family 3 adults & 2 children from Manchester to Lahore almost 3 months before my intended date of travel. I was asked to make payment which I did on same day. I was not issued our tickets almost for 2 months after I made payment and confusing information was given to me repeatedly. I had to make several phone calls, almost on daily basis. Finally after painful chase they asked me to pay £300 in addition to agreed price to get my tickets… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“BE AWARE AND STAY AWAY FROM DREAM WORLD TRAVEL Ltd”

Written on: 08/11/2014

PLEASE EVERY BODY READ BEFORE YOU THINK ABOUT USING DREAM WORLD TRAVEL LTD i payed for my tickets almost 3 months in advance. Before paying i was told that once they have received full payment i would be issued with the plane tickets immediately a factor which prompted me into making the full payment so i will have my tickets ready and in hand before my travel date. Trouble began as soon as they had received the full payment. the travel agent i dealt with is called Hassan i don't know his… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Sumiatu's Comment

Written on: 11/11/2014

hi there,

thanks for your suggestions my name is M/s Sumiatu i am travelling with DREAM WORLD TRAVEL from past 5 years and till now i haven't face any kind of problem ya they did late in issuing tickets sometimes but never let me down i recommend people to use DREAM WORLD TRAVEL and yes everybody is not perfect so every company do have ups and downs some times but the best thing is that you got your tickets there are some FAKE agencies who take your money and then no tickets n no money my sister been a victim for this kinda fraud last year any way good luck but i will still use DREAM WORLD TRAVEL and will recommend

thanks

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Smith5698465's Comment

Written on: 13/11/2014

hi,

I have used Dream World Travel before and i have had no problem, if you want best prices then you have to wait for it, and thats what i did and thats what i got the best price and i saved a lot of money, yes my dates changed by 1 or 2 days but that was acceptable, sometimes you need to know how the job works before making a judgment, i will still use dream world travel and i will keep recommending people, and they only work in suite 21, suite 34 was their old office and i think all of the agents are lovely people.

thanks

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 2 Comments
★☆☆☆☆

“Worse service ever - do not use”

Written on: 19/03/2013 by trading-standards (1 review written)

these guys will be reported to the trading standards as the service was extremely poor… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Booked and paid for tickets July 2010 for flight in...”

Written on: 08/02/2011

Booked and paid for tickets July 2010 for flight in Jan 2011. No tickets issued.They failed to pay airline. After much hassle and persistence obtained new ticket for travel with different airline.Arrived at destination then to be informed by airline that payment had been reneged on so now have no return flight and airline chasing me for money for outbound flight.Dreamworld Travel will not communicate or return money paid. They are fraudulent… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I am Cyr,I really and personally do not understand why...”

Written on: 16/01/2011 by Cyrodrigue (1 review written)

I am Cyr,I really and personally do not understand why such a company is still taking place on the business market. They absolutely are the worst travel agent i have ever dealt with. Poor customer service, doubtful, incertain, infact better to avoid than anything else… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“My best advice is avoid, if not deal with EXTREME...”

Written on: 14/01/2011

My best advice is avoid, if not deal with EXTREME caution and at least pay with a Visa so if anything goes wrong you have chargeback recourse. They made a massive mess of my booking by putting me on a flight I categorically and very specifically said to avoid from the very start. There was no turning back after this (and I was already quite apprehensive about dealing with them having read some reviews but decided to chance it as they gave a good price). I took my business elsewhere. The best… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Booking a flight through Dreamtravels is the worst...”

Written on: 03/12/2010 by olukay (1 review written)

Booking a flight through Dreamtravels is the worst nightmare of my entire family. They are fraudulent and quite slippery to handle. I still cannot get my ticket booked 4 months ago for a journey to commence in 5 days. They coned me to get extra money with a promise of immediate supply of my ticket, yet nothing is happening and they have started placing my calls on endless holds or someone simply saying nobody is available and I dont know about your case.THEY ARE SIMPLY FRAUDSTERS. Please be… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Never use this agent ”

Written on: 05/11/2010

Never use this agent

I booked a 3 tickets to South Africa with this agent and requested that i pay a dep of 240, which i pai. Since then I have been trying to contact them to pay the balance but they say the person who deal with my reservatuion is not available. I have tried calling today 3 times but nobody returned my call. We are supposed to fly on 2nd Dec, returning on 05 Jan however they now asking us to change the dates. I am so upset with this agent and stressed as i dont know wht's… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“If I could leave a minus score on the rating stars, I...”

Written on: 01/11/2010 by Gembrini (2 reviews written)

If I could leave a minus score on the rating stars, I would. This company is the worst company i have ever dealt with, and I will never use them again, or recommend them.
We booked our tickets to Cape Town via Dubai in January. I was told at the time I could pay a deposit, and the balance a month before departure. We decided to pay the balance of the tickets off early so in August I called to pay the balance on our debit card, which is how we paid the deposit. This is when the problems… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I booked my flights to dubai/karachi via dream world...”

Written on: 29/09/2010

I booked my flights to dubai/karachi via dream world in Ealing. They said that I should pay the full price straight away otherwise the airline might cancel the tickets. I did so straightaway.
Despite that they did not give me my e-tickets straight away and made one excuse after another. which included
1. Your tickets are booked don't worry
2. We don't issue e-Tickets straightaway cause if the airline makes any changes we would not know once the booking is ticketed and we cannot inform the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I have booked my ticket two weeks ago. I have fully...”

Written on: 20/09/2010

I have booked my ticket two weeks ago. I have fully paid my ticket as I want to be sure that everything will be fine. I haven't received an eticket neither a receipt. No doubt that there is something wrong. The sales executive is Nouman B, he is dealing with my request and every time that I ask for something he came up with an excuse.
So far I have no receipt, no eticket and I have already paid £750.
THIS IS NOT A SERIOUS COMPANY! This is not a Dream but a NIGHTMARE!!!!!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I had the same problem as the previous feedback. I...”

Written on: 28/05/2010

I had the same problem as the previous feedback. I booked 2 tickets to Malaysia and the agent said I only need to pay £100 deposit and dont worry about the rest as the airline will call me 1 month before the travel date for the rest of the payment. Called them again 2 months later wanted to pay the rest of the money and the agent said payment has increased. I said the reason of paying deposit was to secured the quote so that's no reason price will increased. They refused to give Terms&… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview