Dream World Travel Reviews - www.dwtltd.com

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★☆☆☆☆

“Very dodgy and unreliable”

Written on: 20/02/2017 by 91Wood (1 review written)

I bought 5 tickets 4 months before my travel date. I paid them full amount, one month before I asked them to send my tickets, they said wait till last week. last week I called again and someone said your flight is not confirmed please wait we will call you. I got mad I booked with full amount more than 4 months ago flight from (LHR to KHI ) and now they saying not confirmed. Anyway someone called me that day and offer me another flight with different days. I asked why not my original flight? he… Read Full Review

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★☆☆☆☆

“Worst travel agent ever!”

Written on: 26/01/2017 by Steven28 (1 review written)

NEVER EVER USE DREAM WORLD TRAVEL EVER. I literally experienced the worst customer service from any company I have ever used. Cutting a long story very, very short, I booked a direct flight from Aberdeen to Faro for a short break in early September this year. I booked and paid for the flights in full by debit card 11months in advance. Five days before I was due to travel I contacted DWT as I had not received my tickets (the T&Cs state you should receive them 10days in advance). I was told they… Read Full Review

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★☆☆☆☆

“cancelled my flights”

Written on: 08/01/2017 by Beatrices324 (1 review written)

I booked some flights 5 months in advance on this website and they asked me for something called 3d verification through visa via email after the transaction. I called Visa and they explained that this only occurs during the transaction and not after, and that the payment had already cleared and been verified. This apparently was not good enough for DWT so they cancelled my booking. Prices went up $200 since finding out they cancelled my booking. This company is a bunch of beginners who I… Read Full Review

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★☆☆☆☆

“Rinky-dink s*itshow of a company”

Written on: 31/12/2016

Booked and paid for flights to Canada and was not actually booked on to a flight until after threatening the company with a credit card charge-back. They had quite clearly taken my money and not bothered booking any flights until three weeks later, after several phone calls made & emails sent. The staff, apparently based in Ealing, were incompetent and unprofessional, not even able to handle a simple request without placing me on hold, or able to spell my surname the same way in three… Read Full Review

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★☆☆☆☆

“Worst agency ever”

Written on: 21/12/2016 by Clintonb109 (1 review written)

Cancel my ticket after 6 months without any reason… Read Full Review

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★☆☆☆☆

“I had booked a flight for my holiday trip, they have...”

Written on: 21/12/2016 by AbuforAbu (1 review written)

I had booked a flight for my holiday trip, they have ruined my trip. They ammended my ticket many times and asked for more money again and again. They said seats are full and made so many reasons of giving me an unwanted flight on more money. It is a company full of unprofessional persons who are very rude or always busy in having lunch ! I would never book again and one more thing , all the positive reviews on this site must be fake as they don't show such a positive service. Fake and rude… Read Full Review

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★☆☆☆☆

“Do Not Book With This Company !!! ”

Written on: 17/12/2016 by 369Frost (1 review written)

Originally we booked a flight to America in September, the money withdrawn and a confirmation email received but nothing else. We left it a few weeks and contacted the offices for more information. We were told that the seats from the airline had not been allocated and to call back 1st November, then 20th November, then 1st December, days before we were due to fly, being fobbed off by various employees. I called the airline and they said that there was a problem that they could do nothing about… Read Full Review

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★☆☆☆☆

“Very Rude”

Written on: 03/12/2016 by Linzgrayshock (1 review written)

These people are very rude, I called to their customer support and after 5 or 6 calls when I finally found someone to talk was a lady, I insisted her to update me regarding the flights but she was not responding me in a positive way. She went away on hold and line went off. Again I called, I spoke to some guy with irrelevant english. He did not know how to talk to customers I guess. He was so rude that he shut the phone over my face. I can never thought of booking my flights with Dream World… Read Full Review

Rfe1's Response to Linzgrayshock's Review

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

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★☆☆☆☆

“Prices are different :/”

Written on: 02/12/2016

I wanted to book a flight, I came from cheapflight and when I called they said the price I am looking is introductory price and is no more available. My question is that when that price is not available then why do you advertise? It is fake !… Read Full Review

Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

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★☆☆☆☆

“Not professionals”

Written on: 02/12/2016 by BrunsMan2 (1 review written)

I am on chat since half an hour , I have asked someone nomi to find me some flights from jfk to lhr, it has been more than half hour I guess and still no response. I am messaging again and again but this guy is not responding me. This nomi is either sleeping or what, I asked this person to transfer me to hazel as my friend booked from her. nomi did not bother to listen to me. I cannot wait more, I am booking from expedia. Thanks for wasting my time. I was supposed to book 9 tickets. … Read Full Review

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★☆☆☆☆

“Worst Worst and more Worse !”

Written on: 21/11/2016 by henceitmore2 (1 review written)

Couple of days ago I was on chat with someone, I asked her about the ticket status on which she clearly said she is not allowed to tell about the online bookings. I insisted her to tell me as she works in a same company but she kept on denying that she will not tell me about my tickets. Worst company, Worst people, Worst staff with no knowledge of customer handling. They are so rude and reluctant to help customers. I was so surprised at the lady that she was so rude in replying and not… Read Full Review

Rfe1's Response to henceitmore2's Review

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

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★☆☆☆☆

“Worst customer support”

Written on: 21/11/2016 by AndreasWilson335 (1 review written)

Couple of days ago I was on chat with someone, I asked her about the ticket status on which she clearly said she is not allowed to tell about the online bookings. I insisted her to tell me as she works in a same company but she kept on denying that she will not tell me about my tickets. Worst company, Worst people, Worst staff with no knowledge of customer handling… Read Full Review

Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

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★☆☆☆☆

“They don't know how to talk to customers”

Written on: 20/11/2016 by HectorMcManus (1 review written)

Yesterday I was on chat with some lady, I asked her that I have not received my tickets and I made a booking some 10-15 days back. Can I please get the tickets information? She simply said " We are not allowed to tell anything about online tickets" , I was like WHY? she said" talk to someone named Ali" . I was in a hurry and I just needed a status but she kept on denying to help me. I think they are not aware of the tickets . She went away like that without helping me. May GOD bless the… Read Full Review

Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

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★☆☆☆☆

“No tickets given ! Bad Service”

Written on: 20/11/2016 by Connell312 (1 review written)

They had taken my money and never gave me a ticket. I kept on checking my ticket on BA site and I never found. I kept on calling and kept on being said that you will get your tickets 2 days before, 3 days before and etc. I have wasted a lot of time and energy besides my money. I must say that they are not even interested to help their travelers !… Read Full Review

Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

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★☆☆☆☆

“Worst Sales People”

Written on: 20/11/2016 by uaWard181 (1 review written)

Yesterday I was on chat and I asked her the status of my ticket which I never received, I made a booking 10 days ago and didn't receive any booking confirmation. I went on chat and some lady popped up. I asked her the status of my ticket and she just said that "We are not allow to help online people" " you need to email some Ali" , I was like I have a flight in a day and I just need help !!! She continuously kept on denying and never gave me a support. I WILL NEVER BOOK A FLIGHT WITH THIS… Read Full Review

Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

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★☆☆☆☆

“Don't be tempted by their website as I was”

Written on: 19/11/2016 by 1988Turner (1 review written)

Dreamworld's website seems attractive if you are in a hurry, and they do have a physical address in a nice W. London suburb as stated. Other than that, they are operating a sham where you make a reservation, get a confirmation (but no e-ticket) only to discover (if you check-which no one does) than they have cancelled the reservation and not rebooked anything. This they eventually did (in my case) on the correct flight, i.e. the same one as in the original booking. However, this new had a new… Read Full Review

Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

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★☆☆☆☆

“No Customer Support and Help”

Written on: 19/11/2016 by Marshall495 (1 review written)

I booked a flight on 10th November and I never received a ticket which they said will be sent within 24 hours. I have to travel on 20th November and still I have no tickets, I called 40 times ! Only I heard was that manager is not there, the concerned person will come after 12, 3 times a lady shut the phone on my face couple of days ago, GOD ! she is so rude and their english is such bad , I can never think that they are based in London. I am so much disappointed with this service and I am… Read Full Review

Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

Reply to this comment
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★☆☆☆☆

“DWT is a nightmare!”

Written on: 18/11/2016 by NyasiaReeves362 (1 review written)

I booked a flight last month and when I got to the airport nobody found my reservation. I have asked DWT the day before for my e-ticket but they only sent me the e-ticket 2 hours before the flight and with my name misspelled so I had to buy another flight...After this DWT told me that I did't appear on time for the flight and that they were not responsible for that, which is not true at all. I'm already in touch with citizens advice, and I will do anything to get my money back and a… Read Full Review

Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

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★☆☆☆☆

“A DREADFUL EXPERIENCE”

Written on: 14/11/2016 by Nathan462 (1 review written)

This was an experience I would not like to go through again. We booked flights to Hawaii and although everything appeared to be alright at first we became increasingly concerned as our holiday approached. I had to make many phone calls in attempts to obtain information and confirmation that the flights had definitely been booked. During the course of our concerns several different people answered the phone and it wasn't always possible to understand what they were saying. We were often passed… Read Full Review

Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

Reply to this comment
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★☆☆☆☆

“Terrible Service”

Written on: 06/11/2016 by vivianchen7 (1 review written)

They are running a sham. Yes, the prices seem low but one week before I was to fly from the UK to the US, I find that my ticket had been cancelled. Incredibly sneaky. I called airline (Virgin Atlantic) as I had been able to see my booking on their website a few days after booking. They informed me that the booking had been cancelled for non payment and I had no seat. Checked my bank account and found that I had been charged when I made the booking and no refund had been given. Unfortunately, I… Read Full Review

Rfe1's Response to vivianchen7's Review

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

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