Dream World Travel Reviews - www.dwtltd.com

★★★★☆
4.3 / 5
23
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★☆☆☆☆

“Terrible service - avoid at all costs!”

Written on: 20/06/2015

Flights (round trip) booked online. Did not receive email confirmation within 24hrs as stated. Had to phone them to ask. Was told that there was a technical problem but my flights were confirmed. Received payment receipt 24hrs after that containing my flight details. Went onto airline website to check that booking was valid. All was fine. Three days later, went back onto airline website to double check details and had problems locating my flight. Phoned airline and was told that travel agent… Read Full Review

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★☆☆☆☆

“Absoulute Disgrace, Avoid at all costs!!!”

Written on: 02/06/2015 by Patchbarben (1 review written)

I booked flights with this company to take myself and my daughter on holiday, for her birthday, to Disneyland Paris. i was flying out on the 27th of May and returning on the 31st of May. I recieved the details of the flights beforehand and with what i thought was the e-ticket. The flights had already been changed once before by this company and this was the amended flight. When i arrived at the airport to book-in for the flight, the book-in desk couldnt find my details. i was asked to go… Read Full Review

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★☆☆☆☆

“Fine, until something goes wrong that they need to...”

Written on: 23/04/2015 by opinionbyme (1 review written)

Even though I had previously had a good experience with them, I've now had an overall horrible experience with Dream World Travel! In terms of getting a flight, tickets and all, everything went well but when it came to the point where the confirmed flight never took off and I was stranded at the airport not knowing what to do, Dream World then forgot they were my agents and that I bought the ticket from them! They were unhelpful in trying to help find out what went wrong, showed no care or… Read Full Review

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★☆☆☆☆

“More Of A Nightmare, Dream World”

Written on: 25/03/2015 by DavidPaulMclaughlan (1 review written)

Wow! This was a tangled web. From the start we were made to feel like we had to co-operate (her frequently used word) with the travel agent. It was like she expected us to make things easy for her, rather than the other way around. Our booking was made, cancelled, rearranged, and then, amazingly, offered again. When we lost confidence in the company our requests for cancellation and refund went ignored until she decided she was tired of us and cancelled the arrangement - WITHOUT refunding any… Read Full Review

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★☆☆☆☆

“In Dispute”

Written on: 18/03/2015 by DavidMcLaughlan (1 review written)

Currently in dispute over changes made to a "confirmed" booking. We were told we had to accept the changes or pay £400 in cancellation fees. Will let you know how it goes… Read Full Review

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★☆☆☆☆

“terrible service”

Written on: 13/02/2015 by annakusynova (1 review written)

Hi, we booked a ticket with dream world travel. We paid by transfer - which I thought was a bit funny but we paid anyway. We were sent a confirmation ticket to our email address. After a few days they left a message on the answer phone they they've just sent an e-ticket a they did. But what happened - the day of the flight changed and they didn't notify us. They moved in 1 day in advance. We never noticed and no one notified us of a change. The team member called us after we missed the flight… Read Full Review

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★☆☆☆☆

“poor”

Written on: 19/01/2015 by nhMcGinnis445 (1 review written)

Dream world will never tell you the truth.At the end you feel like you are the begger no good customer services. I would never recommend anyone to buy a ticket from them. Really terrible you will never want to go through what I went through with them… Read Full Review

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★☆☆☆☆

“worst ever experience”

Written on: 08/01/2015 by dpJohnson1966 (1 review written)

Make sure you have your ticket as soon as you paid them.for me 1 day before my flight, i only received my rubbish flight itenarary, if only i hve time to refused it, but they didnt gave me a chance.our travel was the worst experience i had in my life… Read Full Review

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★☆☆☆☆

“Absolute disgusted with this company. One week before...”

Written on: 28/12/2014 by cwBullock464 (1 review written)

Absolute disgusted with this company. One week before travel they requested that I pay a further £150, fly from another airport and Three days later than original flight booking. I Requested monies back, but company reluctant to do this. Ended up rebooking flight Two days earlier than planned and not receiving confirmation of booking after several phone calls and emails until 18 hours before departure. Will not be booking through these again, most definitely… Read Full Review

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★☆☆☆☆

“the costumer service is very poor”

Written on: 25/12/2014 by lamoo (1 review written)

I have been given wrong information about when to go to algeria I thought the ticket may for the same day I am traveling to Italy but unfortunately I had to stay one night in Italy artwork I am really disponted … Read Full Review

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★☆☆☆☆

“WARNING......DO NOT USE DREAM WORLD TRAVEL”

Written on: 19/12/2014 by tidalsurge (1 review written)

Dream World Travel Ltd are Nightmare Travel. They take your money and you have to fight very hard to get your tickets creating and enormous amount of stress and expence in phonecalls. You will be lucky if you get your tickets the day before you travel. They should be avoided at all costs. I expect the any good reviews are a shame, don't believe them. AVOID DREAM WORLD TRAVEL FOR YOUR OWN SANITY… Read Full Review

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★☆☆☆☆

“Almost deception”

Written on: 12/11/2014

Bought tickets on telephone from representative for my family 3 adults & 2 children from Manchester to Lahore almost 3 months before my intended date of travel. I was asked to make payment which I did on same day. I was not issued our tickets almost for 2 months after I made payment and confusing information was given to me repeatedly. I had to make several phone calls, almost on daily basis. Finally after painful chase they asked me to pay £300 in addition to agreed price to get my tickets… Read Full Review

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★☆☆☆☆

“BE AWARE AND STAY AWAY FROM DREAM WORLD TRAVEL Ltd”

Written on: 08/11/2014

PLEASE EVERY BODY READ BEFORE YOU THINK ABOUT USING DREAM WORLD TRAVEL LTD i payed for my tickets almost 3 months in advance. Before paying i was told that once they have received full payment i would be issued with the plane tickets immediately a factor which prompted me into making the full payment so i will have my tickets ready and in hand before my travel date. Trouble began as soon as they had received the full payment. the travel agent i dealt with is called Hassan i don't know his… Read Full Review

Sumiatu's Comment

Written on: 11/11/2014

hi there,

thanks for your suggestions my name is M/s Sumiatu i am travelling with DREAM WORLD TRAVEL from past 5 years and till now i haven't face any kind of problem ya they did late in issuing tickets sometimes but never let me down i recommend people to use DREAM WORLD TRAVEL and yes everybody is not perfect so every company do have ups and downs some times but the best thing is that you got your tickets there are some FAKE agencies who take your money and then no tickets n no money my sister been a victim for this kinda fraud last year any way good luck but i will still use DREAM WORLD TRAVEL and will recommend

thanks

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Smith5698465's Comment

Written on: 13/11/2014

hi,

I have used Dream World Travel before and i have had no problem, if you want best prices then you have to wait for it, and thats what i did and thats what i got the best price and i saved a lot of money, yes my dates changed by 1 or 2 days but that was acceptable, sometimes you need to know how the job works before making a judgment, i will still use dream world travel and i will keep recommending people, and they only work in suite 21, suite 34 was their old office and i think all of the agents are lovely people.

thanks

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★☆☆☆☆

“Worse service ever - do not use”

Written on: 19/03/2013 by trading-standards (1 review written)

these guys will be reported to the trading standards as the service was extremely poor… Read Full Review

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★☆☆☆☆

“Booked and paid for tickets July 2010 for flight in...”

Written on: 08/02/2011

Booked and paid for tickets July 2010 for flight in Jan 2011. No tickets issued.They failed to pay airline. After much hassle and persistence obtained new ticket for travel with different airline.Arrived at destination then to be informed by airline that payment had been reneged on so now have no return flight and airline chasing me for money for outbound flight.Dreamworld Travel will not communicate or return money paid. They are fraudulent… Read Full Review

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★☆☆☆☆

“I am Cyr,I really and personally do not understand why...”

Written on: 16/01/2011 by Cyrodrigue (1 review written)

I am Cyr,I really and personally do not understand why such a company is still taking place on the business market. They absolutely are the worst travel agent i have ever dealt with. Poor customer service, doubtful, incertain, infact better to avoid than anything else… Read Full Review

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★☆☆☆☆

“My best advice is avoid, if not deal with EXTREME...”

Written on: 14/01/2011

My best advice is avoid, if not deal with EXTREME caution and at least pay with a Visa so if anything goes wrong you have chargeback recourse. They made a massive mess of my booking by putting me on a flight I categorically and very specifically said to avoid from the very start. There was no turning back after this (and I was already quite apprehensive about dealing with them having read some reviews but decided to chance it as they gave a good price). I took my business elsewhere. The best… Read Full Review

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★☆☆☆☆

“Booking a flight through Dreamtravels is the worst...”

Written on: 03/12/2010 by olukay (1 review written)

Booking a flight through Dreamtravels is the worst nightmare of my entire family. They are fraudulent and quite slippery to handle. I still cannot get my ticket booked 4 months ago for a journey to commence in 5 days. They coned me to get extra money with a promise of immediate supply of my ticket, yet nothing is happening and they have started placing my calls on endless holds or someone simply saying nobody is available and I dont know about your case.THEY ARE SIMPLY FRAUDSTERS. Please be… Read Full Review

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★☆☆☆☆

“Never use this agent ”

Written on: 05/11/2010

Never use this agent

I booked a 3 tickets to South Africa with this agent and requested that i pay a dep of 240, which i pai. Since then I have been trying to contact them to pay the balance but they say the person who deal with my reservatuion is not available. I have tried calling today 3 times but nobody returned my call. We are supposed to fly on 2nd Dec, returning on 05 Jan however they now asking us to change the dates. I am so upset with this agent and stressed as i dont know wht's… Read Full Review

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★☆☆☆☆

“If I could leave a minus score on the rating stars, I...”

Written on: 01/11/2010 by Gembrini (2 reviews written)

If I could leave a minus score on the rating stars, I would. This company is the worst company i have ever dealt with, and I will never use them again, or recommend them.
We booked our tickets to Cape Town via Dubai in January. I was told at the time I could pay a deposit, and the balance a month before departure. We decided to pay the balance of the tickets off early so in August I called to pay the balance on our debit card, which is how we paid the deposit. This is when the problems… Read Full Review

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