Dream World Travel Reviews - www.dwtltd.com

★★★★☆
3.8 / 5
495
74.6% of users recommend this
? Ask our helpful community of experts about this product or company
Dream World Travel - www.dwtltd.com - Ask a question now

Media Gallery for Dream World Travel - www.dwtltd.com

Dream World Travel - www.dwtltd.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Very Rude”

Written on: 03/12/2016 by Linzgrayshock (1 review written)

These people are very rude, I called to their customer support and after 5 or 6 calls when I finally found someone to talk was a lady, I insisted her to update me regarding the flights but she was not responding me in a positive way. She went away on hold and line went off. Again I called, I spoke to some guy with irrelevant english. He did not know how to talk to customers I guess. He was so rude that he shut the phone over my face. I can never thought of booking my flights with Dream World… Read Full Review

Rfe1's Response to Linzgrayshock's Review

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Prices are different :/”

Written on: 02/12/2016

I wanted to book a flight, I came from cheapflight and when I called they said the price I am looking is introductory price and is no more available. My question is that when that price is not available then why do you advertise? It is fake !… Read Full Review

Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Not professionals”

Written on: 02/12/2016 by BrunsMan2 (1 review written)

I am on chat since half an hour , I have asked someone nomi to find me some flights from jfk to lhr, it has been more than half hour I guess and still no response. I am messaging again and again but this guy is not responding me. This nomi is either sleeping or what, I asked this person to transfer me to hazel as my friend booked from her. nomi did not bother to listen to me. I cannot wait more, I am booking from expedia. Thanks for wasting my time. I was supposed to book 9 tickets. … Read Full Review

Report this review
★★★★★

“Customer service”

Written on: 30/11/2016 by Finn314 (1 review written)

I had good customer service buying my ticket and she very good and very fast on répondit to my email Good luck… Read Full Review

Report this review
★★★★★

“First-class Service”

Written on: 30/11/2016 by 175Donnelly (1 review written)

After days of searching for a flight that suited my needs and budget, I actually selected Dream World Travel. I am very satisfied with the service provided by their member of staff. They pulled out all stops, even at their expense, to secure the booking. I would totally recommend you give them a try first, before anyone else… Read Full Review

Report this review
★☆☆☆☆

“Worst Worst and more Worse !”

Written on: 21/11/2016 by henceitmore2 (1 review written)

Couple of days ago I was on chat with someone, I asked her about the ticket status on which she clearly said she is not allowed to tell about the online bookings. I insisted her to tell me as she works in a same company but she kept on denying that she will not tell me about my tickets. Worst company, Worst people, Worst staff with no knowledge of customer handling. They are so rude and reluctant to help customers. I was so surprised at the lady that she was so rude in replying and not… Read Full Review

Rfe1's Response to henceitmore2's Review

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Worst customer support”

Written on: 21/11/2016 by AndreasWilson335 (1 review written)

Couple of days ago I was on chat with someone, I asked her about the ticket status on which she clearly said she is not allowed to tell about the online bookings. I insisted her to tell me as she works in a same company but she kept on denying that she will not tell me about my tickets. Worst company, Worst people, Worst staff with no knowledge of customer handling… Read Full Review

Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“They don't know how to talk to customers”

Written on: 20/11/2016 by HectorMcManus (1 review written)

Yesterday I was on chat with some lady, I asked her that I have not received my tickets and I made a booking some 10-15 days back. Can I please get the tickets information? She simply said " We are not allowed to tell anything about online tickets" , I was like WHY? she said" talk to someone named Ali" . I was in a hurry and I just needed a status but she kept on denying to help me. I think they are not aware of the tickets . She went away like that without helping me. May GOD bless the… Read Full Review

Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“No tickets given ! Bad Service”

Written on: 20/11/2016 by Connell312 (1 review written)

They had taken my money and never gave me a ticket. I kept on checking my ticket on BA site and I never found. I kept on calling and kept on being said that you will get your tickets 2 days before, 3 days before and etc. I have wasted a lot of time and energy besides my money. I must say that they are not even interested to help their travelers !… Read Full Review

Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Worst Sales People”

Written on: 20/11/2016 by uaWard181 (1 review written)

Yesterday I was on chat and I asked her the status of my ticket which I never received, I made a booking 10 days ago and didn't receive any booking confirmation. I went on chat and some lady popped up. I asked her the status of my ticket and she just said that "We are not allow to help online people" " you need to email some Ali" , I was like I have a flight in a day and I just need help !!! She continuously kept on denying and never gave me a support. I WILL NEVER BOOK A FLIGHT WITH THIS… Read Full Review

Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Don't be tempted by their website as I was”

Written on: 19/11/2016 by 1988Turner (1 review written)

Dreamworld's website seems attractive if you are in a hurry, and they do have a physical address in a nice W. London suburb as stated. Other than that, they are operating a sham where you make a reservation, get a confirmation (but no e-ticket) only to discover (if you check-which no one does) than they have cancelled the reservation and not rebooked anything. This they eventually did (in my case) on the correct flight, i.e. the same one as in the original booking. However, this new had a new… Read Full Review

Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“No Customer Support and Help”

Written on: 19/11/2016 by Marshall495 (1 review written)

I booked a flight on 10th November and I never received a ticket which they said will be sent within 24 hours. I have to travel on 20th November and still I have no tickets, I called 40 times ! Only I heard was that manager is not there, the concerned person will come after 12, 3 times a lady shut the phone on my face couple of days ago, GOD ! she is so rude and their english is such bad , I can never think that they are based in London. I am so much disappointed with this service and I am… Read Full Review

Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Easy and fast”

Written on: 19/11/2016 by Devyn141 (1 review written)

i found that the agency were really fast cooperative and really easy to use… Read Full Review

Report this review
★☆☆☆☆

“DWT is a nightmare!”

Written on: 18/11/2016 by NyasiaReeves362 (1 review written)

I booked a flight last month and when I got to the airport nobody found my reservation. I have asked DWT the day before for my e-ticket but they only sent me the e-ticket 2 hours before the flight and with my name misspelled so I had to buy another flight...After this DWT told me that I did't appear on time for the flight and that they were not responsible for that, which is not true at all. I'm already in touch with citizens advice, and I will do anything to get my money back and a… Read Full Review

Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Very Good Service”

Written on: 16/11/2016

Good customer service at DTW, he worked very hard to sort out my flight and managed to sort out a good deal. even when the airline made a mistake, done his best to rectify the problem even calling me after his shift time. … Read Full Review

Report this review
★☆☆☆☆

“A DREADFUL EXPERIENCE”

Written on: 14/11/2016 by Nathan462 (1 review written)

This was an experience I would not like to go through again. We booked flights to Hawaii and although everything appeared to be alright at first we became increasingly concerned as our holiday approached. I had to make many phone calls in attempts to obtain information and confirmation that the flights had definitely been booked. During the course of our concerns several different people answered the phone and it wasn't always possible to understand what they were saying. We were often passed… Read Full Review

Rfe1's Comment

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

Reply to this comment
Report this review Read 1 Comment
★★★★★

“I am very happy to have booked my flight with dream...”

Written on: 14/11/2016 by Sandra998 (1 review written)

I am very happy to have booked my flight with dream world, she was very patient with me even when I asked irrelevant questions . She was very calm and took her time to explain everything for me, she is a very good listener and good sales person. Thank you… Read Full Review

Report this review
★★★★★

“Excellent service !!!!!!!!”

Written on: 13/11/2016 by Maoriwahine (1 review written)

Although it took 4 phone calls the service your staff gave me was excellent. Although I had booked Air China on line with you It now transpires there contract had ended. I am delighted to say that at no extra cost you have secured my flight with Quantas. I am one happy lady. Thank you … Read Full Review

Report this review
★☆☆☆☆

“Terrible Service”

Written on: 06/11/2016 by vivianchen7 (1 review written)

They are running a sham. Yes, the prices seem low but one week before I was to fly from the UK to the US, I find that my ticket had been cancelled. Incredibly sneaky. I called airline (Virgin Atlantic) as I had been able to see my booking on their website a few days after booking. They informed me that the booking had been cancelled for non payment and I had no seat. Checked my bank account and found that I had been charged when I made the booking and no refund had been given. Unfortunately, I… Read Full Review

Rfe1's Response to vivianchen7's Review

Written on: 04/12/2016

I am the owner of the review at 06/08/2016 by RFE1. I have now contacted BBC Watchdog about Dream World Travel. I urge everyone else who has had a bad experience with this company to do the same.

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Competitive Prices”

Written on: 30/10/2016

I have had a great experience from start to finish. I was a little sceptical at first about booking my ticket as price was so cheap I really thought there was some catch because as they say if it looks too good to be true then it must be but I honestly had nothing to be concerned about as everything went smoothly with my booking up to the time of receiving my ticket. Thanks Dream World for saving me a absolute fortune in air fares… Read Full Review

Report this review
overview