Dream World Travel Reviews - www.dwtltd.com

★★★★☆
4.2 / 5
176
85% of users recommend this
? Ask our helpful community of experts about this product or company
Dream World Travel - www.dwtltd.com - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Booked Air Transat flights to Toronto . Everything was...”

Written on: 18/08/2015 by Rigobertoe1994 (1 review written)

Booked Air Transat flights to Toronto . Everything was fine until two weeks before we left and I had a call from Mustafa from DWT Ltd saying my flights had to be changed to Air Canada. I was given no reason why my flight changed . Luckily I had not booked the Airport parking so agreed to the change. We got to Canada fine but on our last day I got a text message from DWT Ltd saying our return flight is now with Air Transat ! Our car parked at Heathrow and now we fly back to Gatwick ! I have 3… Read Full Review

Report this review
★★★★☆

“Flight booking !”

Written on: 18/08/2015 by magogoTwa (1 review written)

Thank you very much to Dream World Travel , your customer service was helpful and made my booking very easy .The product was what I was looking for and it was reasonable . I would highly recommend your service to other people to consider arranging their bookings with Dream World travel… Read Full Review

Report this review
★☆☆☆☆

“Dream World Travel a NIGHTMARE ”

Written on: 16/08/2015 by Kellehergd405 (1 review written)

I cannot stress enough how poor my experience of this agency was. Made a reservation on a ticket to Accra on the phone, paid a large deposit and was asked to settle the balance on a specific date then, agency had a change of heart and decided to require the balance several days before the agreed term. Then my seat miraculously disappeared and was no longer available after my card details were collected to settle the balance. Of course had to find out all of of this making multiple calls as… Read Full Review

Report this review
★★★★★

“absoulatly brilliant 5 stars all the way!”

Written on: 22/06/2015 by AliKhan2171 (1 review written)

I found the agent very helpful and will not hesitate to recommend "Dream World Travel" to friends and family. Next summer we have a wedding to attend where upon we will be seeking over 30 tickets to Pakistan and I will in due course telephone him to see what deal he can offer us. A very big thank you. Kind Regards … Read Full Review

Report this review
★☆☆☆☆

“Terrible service - avoid at all costs!”

Written on: 20/06/2015

Flights (round trip) booked online. Did not receive email confirmation within 24hrs as stated. Had to phone them to ask. Was told that there was a technical problem but my flights were confirmed. Received payment receipt 24hrs after that containing my flight details. Went onto airline website to check that booking was valid. All was fine. Three days later, went back onto airline website to double check details and had problems locating my flight. Phoned airline and was told that travel agent… Read Full Review

Report this review
★★★★★

“Flight assistance”

Written on: 08/06/2015 by imDolan208 (1 review written)

Excellent service while trying to organise flights for individuals from Manchester and Edinburgh to Santiago, Chile return, on the same dates, and at very short notice. Agent contacted me by sms while I was searching the Dream Travel website online, and after a brief chat we finalised details over the phone. Talked me through the whole booking and payment process. Relatively painless… Read Full Review

Report this review
★☆☆☆☆

“Absoulute Disgrace, Avoid at all costs!!!”

Written on: 02/06/2015 by Patchbarben (1 review written)

I booked flights with this company to take myself and my daughter on holiday, for her birthday, to Disneyland Paris. i was flying out on the 27th of May and returning on the 31st of May. I recieved the details of the flights beforehand and with what i thought was the e-ticket. The flights had already been changed once before by this company and this was the amended flight. When i arrived at the airport to book-in for the flight, the book-in desk couldnt find my details. i was asked to go… Read Full Review

Report this review
★★★★☆

“help full”

Written on: 17/05/2015 by AllanGonzalez190 (1 review written)

HI.dream world travel are very friendly and good and also help u to get cheap and good servies from differnet airline and there fare… Read Full Review

Report this review
★☆☆☆☆

“Fine, until something goes wrong that they need to...”

Written on: 23/04/2015 by opinionbyme (1 review written)

Even though I had previously had a good experience with them, I've now had an overall horrible experience with Dream World Travel! In terms of getting a flight, tickets and all, everything went well but when it came to the point where the confirmed flight never took off and I was stranded at the airport not knowing what to do, Dream World then forgot they were my agents and that I bought the ticket from them! They were unhelpful in trying to help find out what went wrong, showed no care or… Read Full Review

Report this review
★★★★★

“Helpful- Quick- Reassuring- Patient- Friendly-...”

Written on: 30/03/2015 by AshantiRasmussen1961 (1 review written)

Please can I mention Riky Oquah from Dream Travel who went above and beyond her duties in booking a flight for my friend and came up against several challenges in having to amend my bookings when circumstamces arose. Riky was extremely helpful and patient of which I really needed as I was quite stressed about this booking as my friends job depended on it. Thank you so much fro Riky's patient and time spent explaining everything and for making me feel calm and collected. It meant a great deal. I… Read Full Review

Report this review
★★★☆☆

“no ticket yet”

Written on: 28/03/2015 by JaquelineYates (1 review written)

Have a reciept but no actual e ticket and no response to my email as yet… Read Full Review

Report this review
★☆☆☆☆

“More Of A Nightmare, Dream World”

Written on: 25/03/2015 by DavidPaulMclaughlan (1 review written)

Wow! This was a tangled web. From the start we were made to feel like we had to co-operate (her frequently used word) with the travel agent. It was like she expected us to make things easy for her, rather than the other way around. Our booking was made, cancelled, rearranged, and then, amazingly, offered again. When we lost confidence in the company our requests for cancellation and refund went ignored until she decided she was tired of us and cancelled the arrangement - WITHOUT refunding any… Read Full Review

Report this review
★★★★★

“First Class Service”

Written on: 22/03/2015 by FAHIYA (1 review written)

I called DWT as they were offering excellent prices on their flights to Africa. My booking was dealt with by Nimra, who was efficiency personified. She held my flights for a couple of days and searched around for the best seats possible. It was a complicated booking with different parties travelling from different countries, meeting up in Africa. I went ahead and made the booking, despite being concerned about the last few reviews, as Nimra was so professional. Within a few hours of having made… Read Full Review

Report this review
★☆☆☆☆

“In Dispute”

Written on: 18/03/2015 by DavidMcLaughlan (1 review written)

Currently in dispute over changes made to a "confirmed" booking. We were told we had to accept the changes or pay £400 in cancellation fees. Will let you know how it goes… Read Full Review

Report this review
★★★★☆

“No qibble, qick and professional”

Written on: 16/03/2015 by 402Hammond (1 review written)

I was fed up looking at flights on Internet, came across Dream World on the net so decided to give them a go, delighted that I did. Flights and price was sorted within minutes, no hard sell with the no obligation details sent to my e-mail address. Reservation was easy and all flights details were send timeously, would certainly use again and would highly recommend. … Read Full Review

Report this review
★★★★☆

“the person I dealt with  was very helpful. Thank you...”

Written on: 11/03/2015 by AnabelWare1969 (1 review written)

the person I dealt with  was very helpful. Thank you for a quick and clear and friendly service … Read Full Review

Report this review
★★★★☆

“Booking Flights”

Written on: 19/02/2015 by Natalier482 (1 review written)

I was very pleased with the service I received from when booking flights to Phuket. The attention from your staff member to my needs was very good. I have used your company on several occasion and have always received good service… Read Full Review

Report this review
★★★★★

“Thanks My Travel Adviser”

Written on: 18/02/2015 by JoeMcGraw (1 review written)

Booked flights with this company very first time to Mauritius, a bit hesitated to use them after finding some bad review regarding the company. compatible prices would take me to go with them. normally i booked with Sky scanner but fond Dream world number while searching, called them connected with the consultant.  Nice and gentle very easy to book, Good impression DWT. But still waiting the Ticket, hope fully will receive soon as committed ...... Thanks one again, you have been so help… Read Full Review

Report this review
★★★★★

“best price I got all day,”

Written on: 14/02/2015 by Weaver142 (1 review written)

best price very helpful guy would always try them first in the future… Read Full Review

Report this review
★☆☆☆☆

“terrible service”

Written on: 13/02/2015 by annakusynova (1 review written)

Hi, we booked a ticket with dream world travel. We paid by transfer - which I thought was a bit funny but we paid anyway. We were sent a confirmation ticket to our email address. After a few days they left a message on the answer phone they they've just sent an e-ticket a they did. But what happened - the day of the flight changed and they didn't notify us. They moved in 1 day in advance. We never noticed and no one notified us of a change. The team member called us after we missed the flight… Read Full Review

Report this review
overview