Dream World Travel Reviews - www.dwtltd.com

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Dream World Travel - www.dwtltd.com

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Latest Reviews

★☆☆☆☆

“DO NOT USE THIS COMPANY”

Written on: 27/06/2017 by MatiasGarrett189 (1 review written)

Very rude, unhelpful, liars who take your money and don't pay for your flight. I have proof from the Airline that they didn't pay in time and when questioned they gave me lie after lie while shouting at me because I dared to question their honesty. They also wouldn't answer my calls until i called from a number they had no record of and everyone I needed to speak to was conveniently not in today. All this came after the first problems of them charging me more than originally agreed. Reported to… Read Full Review

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★★★★★

“Lovely Service”

Written on: 20/06/2017 by Rosesn199 (1 review written)

This is a magnificent company with a very friendly customer service. The person I talked to was very helpfull and honest. He showed every deal possible according to my budget and my flights were booked immediately. Will definitely come back again!… Read Full Review

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★★★★★

“Wonderfull Service and Cheap Flights”

Written on: 16/06/2017 by CailynReeves22 (1 review written)

"Dreamworld travel's customer service is very very helpful and polite. Whenever i have to enquire about any flights, they talk with so much positivity. Dream world travel offers brilliant cheap affordable flights which lies within the budget. I recommend it to the people i know!" … Read Full Review

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★★★★★

“Booking to Orlando”

Written on: 26/04/2017 by Shambho (1 review written)

She provided a first class service and the cheapest available flight to Orlando. She was able to take care of all problems and I will book with this company on at least three more occasions this year… Read Full Review

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★★★★★

“Speediest Service Ever”

Written on: 10/04/2017 by dxKirk374 (1 review written)

What great service! They are fantastic and super helpful. I could not believe the speed of the reply. I would recommend Dream World Travel. One happy customer… Read Full Review

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★★★★★

“Very helpful staf ”

Written on: 29/03/2017 by Aubreeb430 (1 review written)

The staff did an amazing job you guys doing carry on the good job well done … Read Full Review

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★★★★★

“Very helpful and supportive. He gave 110% and really...”

Written on: 23/03/2017 by Benson483 (1 review written)

Very helpful and supportive. He gave 110% and really went out of his way for me… Read Full Review

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★★★★★

“So helpful”

Written on: 14/03/2017 by Joyce1968 (1 review written)

When I called and had to speak with the agent about change to my flights he was very helpful and sorted out that I could have 2 pieces of luggage on my out bound flight as my return flight was changed to BA I paid for an upgrade on return flight to have an extra bag. He was very quick to clear everything up for me and make me at ease. Many thanks for all your help. I will use you in future and recommend you to all my friends. All I would like to say is I will check if I need a new eticket… Read Full Review

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★★★★★

“Very honest reliable service”

Written on: 26/02/2017 by Johanna1994 (1 review written)

The service was first class-no issues were experienced and the colleague in question was very understanding and thoughtful. He took full consideration of the situation and strived to ensure that the price was achieved, whilst making sure that the necessary dates were honoured. There were some points that needed clarification and even these were explained efficiently and clearly. Tone of the colleague was warm and friendly-shows they care about the customer. Execllent service and will definitely… Read Full Review

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★☆☆☆☆

“Very dodgy and unreliable”

Written on: 20/02/2017 by 91Wood (1 review written)

I bought 5 tickets 4 months before my travel date. I paid them full amount, one month before I asked them to send my tickets, they said wait till last week. last week I called again and someone said your flight is not confirmed please wait we will call you. I got mad I booked with full amount more than 4 months ago flight from (LHR to KHI ) and now they saying not confirmed. Anyway someone called me that day and offer me another flight with different days. I asked why not my original flight? he… Read Full Review

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★★★☆☆

“Late E-ticket and wrong E-ticket”

Written on: 12/02/2017 by Headuj436 (1 review written)

This company offers good prices. Two days before the flight I hadn't received my e-ticket. I contacted them and this was sent shortly after the phone call on the same day. The day after however I received another e-ticket referring to an old flight from the previous year, which was confusing. These kind of mistakes should not happen. Staff needs to pay careful attention to what information they communicate to clients… Read Full Review

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★★★★★

“The service was great and the Customer Service...”

Written on: 08/02/2017 by MarioLyons (1 review written)

They reply really fast and they help you in any way they can. He was the one helping me out and answering all my questions. I commend this travel agent and agency… Read Full Review

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★★★★★

“Excellent Fares”

Written on: 01/02/2017 by xtMcLaughlin108 (1 review written)

The customer service was excellent! The person who dealt with my package was called Waseem. The prices comparison to other travel agencies was very good, I saved some pounds by using this agency. Will definitely be using them again!… Read Full Review

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★☆☆☆☆

“Worst travel agent ever!”

Written on: 26/01/2017 by Steven28 (1 review written)

NEVER EVER USE DREAM WORLD TRAVEL EVER. I literally experienced the worst customer service from any company I have ever used. Cutting a long story very, very short, I booked a direct flight from Aberdeen to Faro for a short break in early September this year. I booked and paid for the flights in full by debit card 11months in advance. Five days before I was due to travel I contacted DWT as I had not received my tickets (the T&Cs state you should receive them 10days in advance). I was told they… Read Full Review

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★★★★★

“Flights to Crete”

Written on: 12/01/2017 by Woods152 (1 review written)

From the very start at Dream World Travel was professional, friendly and very helpful. No problem was left unanswered or dealt with quickly. The website was easy to use and being able to contact either by phone or email easy. Replies to emails were swift and if not answered by email then I was phoned asap. They may not be the cheapest but this is an instance where you get what you pay for and I would certainly use them again. It would be nice thoughm having said all this, if there was an… Read Full Review

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★☆☆☆☆

“cancelled my flights”

Written on: 08/01/2017 by Beatrices324 (1 review written)

I booked some flights 5 months in advance on this website and they asked me for something called 3d verification through visa via email after the transaction. I called Visa and they explained that this only occurs during the transaction and not after, and that the payment had already cleared and been verified. This apparently was not good enough for DWT so they cancelled my booking. Prices went up $200 since finding out they cancelled my booking. This company is a bunch of beginners who I… Read Full Review

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★★★★★

“Great Help & Service”

Written on: 04/01/2017 by burtieboy (1 review written)

Have booked a flight to Auz with Dream World, have found them helpful and supportive every time I have been in contact...the confirmation and processes all very easy to work with, and the agent was top girl… Read Full Review

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★☆☆☆☆

“Rinky-dink s*itshow of a company”

Written on: 31/12/2016

Booked and paid for flights to Canada and was not actually booked on to a flight until after threatening the company with a credit card charge-back. They had quite clearly taken my money and not bothered booking any flights until three weeks later, after several phone calls made & emails sent. The staff, apparently based in Ealing, were incompetent and unprofessional, not even able to handle a simple request without placing me on hold, or able to spell my surname the same way in three… Read Full Review

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★★★★★

“Very responsive service”

Written on: 28/12/2016 by JocelynTorres (1 review written)

I booked my flight with an adviser who was very responsive at all times. I then had to find a similar flight for my mom and he helped me organise this, finding me the last seat at a good price on my same flight. I had been looking at other flight search engines and everything appeared to be booked, so I was grateful that he managed to find this for me. In fact, he came up with other alternative solutions which were worthy of consideration. I thought the service I received was great and would… Read Full Review

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★☆☆☆☆

“Worst agency ever”

Written on: 21/12/2016 by Clintonb109 (1 review written)

Cancel my ticket after 6 months without any reason… Read Full Review

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