Written on: 18/10/2012
My experience wasn't great because the website didn't offer my preferred payment option - paypal. Will have to look for a website that accepts paypal. The reason I would not recommend to a friend is because all my friends use paypal to shop online (read more)
Written on: 18/10/2011 by markymarkmark (9 reviews written)
There are better online computer wholesalers. Dabs, Medion, Ebuyer etc. When I read a product headline that says 'Win XP Pro Licence and Media' I believe that that is what I'm buying. The fact that it says at the bottom of the page in small print that this product is for authorised refurbishers does not mean that I understand that in fact the product does NOT ACTUALLY include a licence and is not even intended for RETAIL CONSUMERS. To cut a long story short; uk-computers refused to accept a... (read more)
Written on: 28/02/2011
called in and was told item is in stock, ordered the next day, wasn't contacted for week, finally was told that I have to wait three weeks more!
won't do business anymore
plus website kept crashing all the time
Written on: 04/02/2011
Ordered a Lenovo laptop from their website which said they had plenty in stock. Got a call the following day brusquely saying that it was not in stock and asking if I'd checked the stock level on the website before ordering. They then tried to sell me a more expensive, yet lower spec laptop!
I would not recommend their service, very disappointed!! (read more)
Written on: 20/01/2011
Presently quite upset. I spoke to them yesterday who promised that my order (Asus Xonar D1 Soundcard) would be with me today. I originally ordered this product from another supplier on Monday and assured a Tue delivery. By Wednesday I was getting concerned as no delivery had arrived so contacted them and was guaranteed product by thur. Half hour later I got an email explaining they were out of stock (even tho they had debited my account) and not sure when replacement would be available. So... (read more)
Written on: 11/01/2011
I bought my Asus laptop from UK-Computers because they had the cheapest prices on the spec I was interested in. I called them to check if stock was available for next day delivery, and the customer service was second to none. I was speaking to a human being straight away, and they provided informative and accurate advice, and told me stock was available. The next day it arrived, no problem! I would recommend to anyone. Thanks UK-Computers! (read more)
Written on: 07/01/2011 by ledders (1 review written)
Terrible, rude customer service. The company effectively blamed me for a problem with the delivery company. After spending days trying to track the parcel myself I informed, very politely, this company that I could not trace the parcel only to be advised that they had received the parcel back. They refused point blank to do any further business with me. Their tone of correspondence was curt and offensive. (read more)
Written on: 22/11/2010
I purchased an item but entered the wrong details. They were supportive, empathetic and exchanged the product without any problem. They even looked around to see where else to source the correct item for me. A superb service (read more)
Written on: 08/11/2010
You are grade one cretins....
You ask for a password and then send it back in a mail in plain text.
This is the second time today I have been caught by this sort of pig-ignorant behaviour so I put a rubbish one in. But this is beyond impolite, it should be illegal.
It also makes it clear that your approach to passwords is incorrect and this should also be illegal. Undoubtedly it will be in time.
You should only be able to see encrypted versions of passwords. Otherwise it leaves it wide open... (read more)
Written on: 05/05/2010
There was a phone number where I was able to get an instant answer to a question I had about the item, which is always a good start.
The price was one of the best out there, the delivery was cheap and prompt, and everything works fine. I'd definitely recommend UK Computers. (read more)
Written on: 23/04/2010
The delivery was quicker than I could possibly have hoped for. The product was good, and the price competitive. I called to ask about a formal invoice and the guy on the phone was friendly and efficient. A highly pleasurable purchasing experience that I would recommend to anyone. (read more)
Written on: 16/02/2010 by scandal1 (4 reviews written)
Best customer service ever!! I have never experienced such a well formed team and such a professional system. Well done!! I will forward this to my friends and hope they will find it attractive too. (read more)
Written on: 29/01/2010 by philmeacham (1 review written)
Ordered items and came next day. Excelent service and will use them again without question.
Product is great and provided hours of fun for all of the family at christmas with the Karaoke. (read more)
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