Bravofly Reviews
Latest Reviews
★☆☆☆☆
“Booked my flight for the wrong date!!!”
Written on: 15/05/2013
I booked online for Wednesday 1st May and they sent me confirmation for Monday the 29th April.. (read more)
★☆☆☆☆
“Worst customer service ever”
Written on: 01/05/2013
i tried to book a flight via their site i received an email confirmation and then few hours later an email that my booking was cancelled for security issues. When I called to the customer service the person replied was extremely rude, what ever I was asking I was getting the reply i cant. He refused to assist me at any point and still they charged me for a booking that never went through! NEVER AGAIN! (read more)
★☆☆☆☆
“Scam!”
Written on: 23/04/2013
Don't use this company. They will charge your card and debit you for hidden and extra costs without asking you. I will report them to the police this week. (read more)
Bravofly's Comment
Written on: 03/05/2013
Dear Sir/Madam,
Please can you let me know your Bravofly Booking Reference (9-digit number found on your confirmation email) and I will look into the situation immediately.
Kind regards, Sofia
Reply to this comment
★☆☆☆☆
“Don't Go Anywhere near this Company - Beware”
Written on: 17/04/2013
This company is the most rubbish company I have ever come across. Do not use this company. I booked my flight to coincide with a connecting flight. When my itinerary was emailed through to me the times were different, whether they had not taken into account the time difference or not, I am not sure. Anyway the flights were no good to me as I was going to miss my connecting flight. And then try and change them - Firstly it is near on impossible to get someone on the numbers provided,... (read more)
Bravofly's Comment
Written on: 17/04/2013
Dear Sir/Madam,
We are extremely to sorry to hear that you have not had a positive experience booking with us .
Would you be able to supply me with some information that will enable me to find your booking?
For example, your booking ID, which is not confidential and can be found within your booking confirmation email.
This information would allow me to check your booking immediately and try and help you out.
I look forward to hearing from you.
Many thanks, Sofia
Reply to this comment
★☆☆☆☆
“11/4 2013 I booked a flight from Stockholm to...”
Written on: 16/04/2013
11/4 2013 I booked a flight from Stockholm to Barcelona (Departure in May) Bravofly overcharged my credit card by about 30 Euro. Bravofly customer service claims that it became clear in the bokkingprocess that there will be a ceardfeee of 22.8 Euros, and that I in the booking process hade to approve this new total sum otherwise you can not finish the booking. I have taken a print screen on the total amount of the ticket, including all fee´s and also card fee which in my case was zero!!... (read more)
★☆☆☆☆
“30 EUR of Admin fee without warning”
Written on: 07/04/2013 by ysgao
I booked a flight from Bravofly because, well, it showed up in Skyscanner search and with the cheapest price, so I booked the flight and did not think much of it until I checked my reservation on the airline website...there is a 30 EUR gap...I called Bravofly customer service and the guy answered was like..yah, of course there is an admin fee..dah... Okie, that 30 EUR of fee was not mentioned anywhere throughout my booking process..i think it is qualifies as cheating...anyways...would never... (read more)
Sweden1010's Response to ysgao's Review
Written on: 16/04/2013
Hi Ysgao,
11/4 2013 I booked a flight from Stockholm to Barcelona (Departure in May)
Exactly what happened to u happen me too, Bravofly overcharged my credit card by about 30 Euro. Bravofly customer service claims that it became clear in the bookingprocess that there will be a ceardfeee of 22.8 Euros, and that I in the booking process hade to approve this new total sum otherwise you can not finish the booking.
I have taken a print screen on the total amount of the ticket, including all fee´s and also card fee which in my case was zero!! But regardless of my print screens Bravofly dont change their opinion.
( It is worth noting that I do not understand either how to take 30 Euros from my account if the fictional card charge is 22.8 euros?? )
Bravofly is doing bad, and if I do not get corrected next 2 days I will make a policereport, make a complaints with my card holder, and even publish a article about this in Sweden's most read blog where I am a writer, Bravofly will get a opportunity to comment the article, but I guess they will bury ther heads in the sand - after all mail I wrote and still do not get a understanding.
It is a matter of principle, morality.
Reply to this comment
Bravofly's Response to ysgao's Review
Written on: 17/04/2013
Dear ysgao,
We are sorry to hear you have had cause to complain about our payment system.
What I would suggest is you provide us with some information that will enable us to find your reservation such as your Bravofly Booking ID. That way we can look into your situation in more detail and arrange for one of our Customer Care Team to contact you.
Kind regards, Sofia
Reply to this comment
Sweden1010's reply to Bravofly's Comment
Written on: 18/04/2013
It's you I have had contact with at Bravofly, I noticed that you make comments on all the negative criticism of BravoFly.
Despite all email with print screen of my reservation and proof that there is NO additional cardfee you still dont care about doing right for you.
And now you have stopped answering my emails. Why do you take money from me and others?
Reply to this comment
★☆☆☆☆
“AWFUL SERVICE!!! AVOID!”
Written on: 11/03/2013 by Rahman144
I can only agree with what everyone else has already said. Terrible service. Both times I tried to book some flights my booking was declined. Apparently there was a problem with my credit card. I knew there wasn't as I use the credit card for my daily purchases, and have never experienced problems in the past. I have zero debt on the card as I clear the balance each month. I called their unhelpful customer service team, and their only solution was to try a different card. There wasn't even... (read more)
★☆☆☆☆
“Bravofly - AVOID!!!!!!!”
Written on: 02/03/2013 by viv.wailes (1 review written)
I'd really like to give Bravofly NO stars. I would definitely agree with the negative reviews of Bravofly and wish I'd searched reviews before I parted with any money. I booked with them for a trip that I haven't yet made. They spelt my surname incorrectly as the traveller and then tried to tell me that, though I had completed the initial form correctly, I had mis-spelt my name when I filled in the credit card details. Trouble is, I didn't pay by credit card but by Paypal. That involved... (read more)
★☆☆☆☆
“booked a FLIGHT, they then took my money - when you...”
Written on: 01/03/2013
booked a FLIGHT, they then took my money - when you call the contact number the unhelpful person tells you they have taken your money (read more)
Goodoldlaney's Comment
Written on: 01/03/2013
Yeah totally agree they are the worst customer service outfit going
Reply to this comment
★☆☆☆☆
“ripoff scam”
Written on: 23/02/2013
We had booked 2 flights online with bravofly (ID 163972173). We then needed to bring the flights forward one day but found we could not do this online. We repeatedly rang 00442071006746 as directed and eventually made contact with bravofly. They said they would effect the change and then the payment department would ring us for credit card details within 48 hours. They did not ring so a few days later we rang them again and were promised the payment department would ring us straight back.... (read more)
See next 10 reviews
Showing 1 - 10 of 53 Reviews
★☆☆☆☆
“WORST service but largest fee!!”
Written on: 22/02/2013
I have asked for the receipts of my booking for many times through both emails and phone calls. However, they delayed that for one month and haven't answered yet!! Besides, the man answered the phone doubted my language ability three times, which made me rather unhappy. When I asked whether you could call me back because the connection was not so good, he refused and rudely said, No I can't, I am too busy. I will never ever book any tickets through Bravofly, the worst agency!!! (read more)
★☆☆☆☆
“They take your money then increase fares”
Written on: 17/02/2013
Paid for flights on internet to Budepest for 3 people. Paid by Paypal instantly email received waiting for airline to confirm booking at 17.45 hrs. Email stated that it usually only takes a couple of hours. Next day at 2002hrs. Then 26hours later they inform me of a fare increase. Having made hotel bookings etc I had to except higher charge which appears to have happened to others and standard proceedure it might appear. Leaves a bad taste in ones stomach and I would certainly never... (read more)
★☆☆☆☆
“SCAM - AVOID AT ALL COSTS”
Written on: 31/01/2013
after I booked my tickets with Bravofly I received an email to tell me that this was not a confirmation and until I heard from Bravofly my seats were not confirmed. Guess what, 30 minutes later I received a phone call to inform me that the flight I had booked wasn't available but they could offer me alternative flights at an additional cost. This was of no interest to me so I cancelled. I received an email to inform me that the money hadn't been taken from account. After checking my bank... (read more)
Odile21's Comment
Written on: 07/02/2013
yes oh yes very bad experience with bravo fly i purchase a ticket with bravo fly by mistake i missing on letter on the name i cancel this ticket less t 48hours ,and i purchace a new ticket again with the same company bravofly this happen 4 months ago and i am still waiting for a full refund or a voucher this company is very bad to refund money back so please don't use bravofly very bad experience bravofly is a fraud company so before you book any ticket with bravofly read the review is a lot bad review about tjis company bravofly
Reply to this comment
★☆☆☆☆
“NEVER USE BRAVOFLY”
Written on: 22/01/2013
Dear travelers and their friends and relatives! Usually I don't have a habit to write reviews on services I had. Even when I had bad experience after a day or two my emotions are not so strong to express them. The case of BRAVOFLY is absolutely different. We needed to by tickets for our relative as soon as possible. It was transcontinental flight and we were looking for the best price (as all we do). We found that bravofly offers the cheapest price and connections were fine, so we decided... (read more)
★☆☆☆☆
“Scam, do not take Bravofly”
Written on: 10/12/2012 by Agikyw (1 review written)
I looked for cheap flights through Skyscanner and it led me on Bravofly with wrongly cheap tickets. Everything went ok as I had no luggage (there is a scam on the luggage weight) until I tried to pay. I noticed that the payment fees through VISA were just huge, I tried to use Paypal - I had sufficient money on it - and after 7 tries and checking all the information it was still not working. I work in web development and I am certain that it is made like this on purpose. In my opinion they... (read more)
★☆☆☆☆
“DONT USE BRAVOFLY”
Written on: 16/11/2012
I bought flight tickets from Bravofly a fortnight ago. Unfortunately the flights were not on the correct dates. I asked Bravofly to cancel the flights and refund my money. Bravofly confirmed in an email to me that they cancelled the flights and would refund the money less an admin fee. Bravofly have not refunded any money. The customer service at Bravofly is terrible. None of the employees are willing to help or even seem to know what is going on. Do not use Bravofly! I intend to take legal... (read more)
★☆☆☆☆
“Avoid at ALL COSTS”
Written on: 01/11/2012
Trust the other reviews and don’t do what I did and just book with them thinking it’ll be fine and that it’s marginally cheaper with them – it’s not worth it. I take many low cost flights and generally don’t need to change things because I wait till I lock down details before booking but on my trip which was out in Asia, I had to add luggage as well change the flight times on 2 of the flights I’d booked via Bravofly. Firstly they only work European hours, which is no great help... (read more)
★☆☆☆☆
“a company filled with liers”
Written on: 26/10/2012
I booked the tickets from Bravofly and cancelled them because of personal reasons. first lie: they told me that they never received my email reply on the refund details which I replied back to them. second lie: they told me that they had refunded me to my debit card which didn't happen. btw, when I called them in a different occasion about refund, they told me that they weren't able to refund back to my card. third lie: they told me that their manager would call but you won't receive... (read more)
★☆☆☆☆
“Stunningly bad service - avoid at all costs”
Written on: 07/10/2012 by HoverDonkey (1 review written)
I booked a flight four months in advance through Bravofly and paid over £240. After only a few days I get an email telling me the flight has been rescheduled to a time that I cannot travel on, so I rejected the flight change and requested a refund. Bravofly didn't repsond to my request, so after a week I phone them and am told by the agent on the phone that he would request my cancellation and refund and that someone would phone me back with the refund amount before they processed the... (read more)
★☆☆☆☆
“bravofly can't confirm reservation”
Written on: 01/10/2012 by m3m3 (1 review written)
I booked flight on this site only to see two hours later that they cannot confirm my booking - and then they cancelled reservation. The price of the ticket were frozen on my credit card so i had to book another flight and throw another 1000$ of my CC. As I write these words money hadn't returned to my CC account. Still waiting. Why do they advertise flights they cannot sell is beyond my comprehension. hope this review spares you the trouble (read more)
See next 10 reviews
Showing 11 - 20 of 53 Reviews
★☆☆☆☆
“Never, EVER use bravofly”
Written on: 21/09/2012 by Conceited
I was supposed to surprice my boyfriend this morning of going to Berlin, the booking didnt go through allthough they took my money, thank God I used paypal. Still waiting for the refund and the money from the hotel is not something that I can get back. Its worth spendning a little extra because their customer service is a joke. (read more)
★☆☆☆☆
“Terrible customer service”
Written on: 16/09/2012 by dgdirks (1 review written)
I booked with Bravofly to go to South Africa for the funeral of my Grandmother. The flight was with BA on Thu 19/07/2012 (BA 0057) - the flight was cancelled due to technical issues with the plane. The flight they offered would only get me to South Africa 2 hours after the funeral, I decided to cancel it and go home (thanks BA). I phoned Bravofly and the representive took my details and siad they would contact me in 10 days - they didn't. I phoned again and the same story - again they didn't... (read more)
★☆☆☆☆
“AVOID AT ALL COSTS!”
Written on: 27/08/2012 by Olivia3700
This website is a fraud. They take the money from your account at a given advertised flight and then send an email to say that they can't confirm the flight for 24 hours. When they finally come back to you, they give you a cost of £150 or more over the price that you agreed to pay, then it is impossible to go onto their website to do anything to cancel. They need to be investigated!! (read more)
★☆☆☆☆
“Never Bravofly!”
Written on: 17/08/2012
Never ever use Bravofly! They are rude, expensive and incompetant. I tried to change a flight on a Friday afternoon to travel on the following monday (instead of Sunday). It cannot be done online and they charge you €6 per call to call their 'customer services'. I was told to wait by the phone and they would call me back with options. 2 hours later I rang back and they said I shouldn't expect a call until monday because there was nobody there over the weekend to contact the airlines and... (read more)
★☆☆☆☆
“Worst Company Ever”
Written on: 27/07/2012
This company has thee absolute worst customer service I have ever dealt withe in my life, and I am not kidding. This was thee first time and definitely thee last time I ever use theis company. I booked a trip from Paris to Prague in early June and when thee outbound flight was cancelled on July 10the, I received an email giving me two choices of replacement flights. Great so far. After selecting thee Thursday flight I wanted (I had to be in Prague on early Friday)...notheing. I waited for 5... (read more)
★☆☆☆☆
“DO NOT USE BRAVOFLY”
Written on: 25/07/2012 by BAS08 (1 review written)
I booked a flight with Bravofly today, I was quoted Euro 190 at the time of booking, booked the flight and then found I had been charged Euro 256. Daylight robbery. I would never use this company again. I phoned them to complain and was told that the fare had increased from the time I started the booking to actually making the booking a matter of a couple of minutes which is utter nonsense. I book flights all the for my job and this has never happened before. I went back on line just to... (read more)
★☆☆☆☆
“AVOID BRAVOFLY”
Written on: 25/07/2012 by ilbaldini (1 review written)
Context: Booked a European flight, needed to change it. First problem was that upon booking the flight, with my Amex, I received an sms with a number to call for 6 eur/ min. I tried 4 times, without success. I then went to their website to try and understand other contact numbers. It turns out that this number is only valid for Visa and Mastercard. I tried the Swiss one. This no longer exists. My advice is if you need to get in touch, call the English number (004420771006746) - it is the... (read more)
★☆☆☆☆
“Lost money, lost time - horrible experience”
Written on: 24/07/2012 by kju_pl
A few months after I paid them for the tickets, they sent me an email informing that one of flights was cancelled. OK, they proposed refund (after at least 6 months of waiting!) --or-- flight plan change. I agreed. Yesterday it occurred that they wrongly re-booked the flight to ridiculous term. They gave me MINUS (!) 20 hours for transfer. Obviously that was their mistake - instead of proposed July, 30th some poorly paid emploee selected July, 29th. - no answer, no -any- response from... (read more)
★☆☆☆☆
“PLEASE AVOID BRAVOFLY”
Written on: 17/07/2012
How Much I wish I read reviews before I book my flight. I had my worst experience with customer service,I am a very calm person but they make me cry from anger..I would like to change my flight ticket date ,it is so difficult to reach them,The phone number they provide in ticket confirmation not correct, I find the number on internet then call them several times to change my ticket (even reaching them is so difficult). They told me that they will calculate the cost and come back to me,but no... (read more)
★☆☆☆☆
“Communication nearly impossible”
Written on: 17/07/2012
Having booked flights via bravofly I had to change and also to get refunds. They have a telephone number for appr. 1,50€ the minute (from Austria) - regarding the difficult subject three calls (with no results) were appr. 10 €- Very difficult to find an e-mail adress; after having finally found it they do not respond at all! Would never again use this agency!! Dr Georg Piskaty/Vienna/Austria (read more)
See next 10 reviews
Showing 21 - 30 of 53 Reviews
★★☆☆☆
“i was wondering if you were to recieve a confirmation...”
Written on: 11/07/2012 by sarah12167
i was wondering if you were to recieve a confirmation email from airline, or is the confirmation from Bravofly enough? I cant get through to the UK phone number, does it exist? (read more)
★☆☆☆☆
“credit card scam”
Written on: 06/07/2012
I don't know if this forum is the place to add my complaint, but I will give it a try. I just received a call from American Express. My card info got stolen and used for a Bravofly ticket. I have never used that company, but wonder what their online secure payments policy is like. Beware ! (read more)
★☆☆☆☆
“Garbage”
Written on: 04/07/2012 by whitey671 (1 review written)
Are they for real? I cannot get an answer from them either on their telephone line or via e-mail. I am trying to get some information but I am pulling my hair out with these guys, avoid avoid AVIOD!!! (read more)
★☆☆☆☆
“Bravofly - Unbelieveably awful!!!”
Written on: 27/06/2012 by Sharonpb
I booked a flight through the website yesterday for the cost of £232.18 and was awaiting my email confirmation. I did not received an email confirmation at all but we did receive a text message to say the price of the tickets had gone up. I contacted the number supplied to find out how much and why etc and the assistant was not very helpful at all. Firstly he gave me the price rise of 51 Euros and then he changed this to £51 sterling. All the way through the conversation i was... (read more)
★☆☆☆☆
“Testimony of a Passenger”
Written on: 25/06/2012
I have had the worst experience with Bravofly Customer service. I have never seen such a careless customer service when i booked a cheaper flight online and i was told that i will receive an email confirmation. I never received that email confirmation & i was surprised with an email from Bravofly the next day telling me that the price went up & my airfare that i bought was cancelled. They didn't try to honor it or do anything about it. All they said is SORRY! i went ahead & bought the... (read more)
★☆☆☆☆
“Bravofly Horror”
Written on: 19/06/2012
I booked a plane ticket home from Melbourne to London online using Bravofly in October 2011. I was planning in going travelling for six months in New Zealand and Australia. The online purchasing process went smoothly and i was sent my e-ticket. However during my travels the plane company i was to fly with (Asia Air X) stopped flying the Melbourne to London route so my ticket for the 18th june 2012 was no longer valid. I was told nothing from bravofly about the plane company stopping flying... (read more)
★☆☆☆☆
“Bravofly is a BIG JOKE company!”
Written on: 11/06/2012 by Morel4 (1 review written)
Customer service in Bravofly is unacceptable! I wanted to rebook my flight 2 weeks in advance. It was an AirBerlin flight and when I called AirBerlin they told me that will take 5-10 minutes but as I booked my ticket via BravoFly - I have to rebook my ticket with Bravofly. This is when the horror started! Everytime I called BravoFly they told me this will be done by tomorrow. I started to call them everyday and still the same "We have so much work, this has emergency priority so it will be... (read more)
★☆☆☆☆
“Hopeless”
Written on: 10/06/2012 by harryhart (1 review written)
I wish I'd read these reviews first before booking with Bravofly. A few days ago I had a flight booking with Bravofly from Los Angeles to Phoenix but with no Terminal number. After searching for various scheduled departures from the airport it was difficult to see whether my flight existed. I emailed them from Los Angeles 2 days before the flight to supply some details but still no reply 5 days later. After arriving at the airport way before my flight was due I found it but it was with... (read more)
★☆☆☆☆
“Worst booking experience ever!”
Written on: 25/05/2012
I booked a flight through Bravofly online last night and only after I had booked did I get an email saying that they would confirm my booking within 24 hours. I have spent most of today trying to get confirmation and when I did get through this afternoon I was told that the flights I'd booked had almost doubled in price! Apparently, there is no realtime booking with this service - they just offer a good price, which I naturally assumed was for a real flight - and then try to buy at that... (read more)
★☆☆☆☆
“Bravofly Worst ever company”
Written on: 08/05/2012 by lloyd9904 (1 review written)
Worst company ever got details wrong and then want to use online check in and they said I couldn't as I had booked through this company. Staff were rude on the phone and very unhelpful. Would never use again or even recommend to someone I disliked (read more)
See next 10 reviews
Showing 31 - 40 of 53 Reviews
★☆☆☆☆
“Pathetic excuses are plenty”
Written on: 03/05/2012 by Sarnos
All went well until I had to contact the customer service to change the date of my flight. Now I've called them four times concerning the matter (6€/call) only to explain the same things over and over again. Every single time I have had to talk to a different person and it can take them weeks to contact me back with a pathetic "we could not contact your phone, call again" - sent to my phone via SMS. This is logically impossible and I highly doubt the explanation for the wait as well. It... (read more)
★☆☆☆☆
“Worsed booking engine ever”
Written on: 25/04/2012
I have tried to book with bravo fly twice now and found them to not honor the price that they mention on the site. Once I thought it could be a mistake but now I have come to realise that its not. They tempt you in with a cheap price and then a few hours later call you up to say the price was not correct. They are not even apologetic and then when you cancel they hold your credit card money for up to 10 working days! Do not use bravo fly even as a last resort. Bravofly don’t give you the... (read more)
★☆☆☆☆
“Only gave 1 star because I had to.”
Written on: 29/02/2012 by CarolynB
I am absolutely livid at BravoFly. On 16 February I attempted to purchase plane tickets from Madrid to Barcelona on three separate occasions. First, I charged it to my Visa checking card, and the next two times I used my PayPal. Each time I received two confirmation emails, saying the transactions could not be authorized, giving no further explanation, and saying my money would be frozen for a few days before being returned to me. After finally realizing the error had to be from within the... (read more)
★☆☆☆☆
“SHOULD BE A ZERO RATING FOR THESE CROOKS!!!”
Written on: 28/12/2011 by kaylaartist (1 review written)
I went to book a flight after someone on a website said they were good (must have been a shill). Went back and forth over 2 days, making sure of times with my husband. Decided to leave at 3:15 from Vence to Naples. went to bravofly.com and chose THAT flight, double checked on payment page and paid. WHen I received the confirmatiion email, I checked the flight and IT WAS A LATER ONE THAT HAD BEEN 3\" BELOW ON THE PAGE!!! Several calls to change flight over days, each one being charged a fee.... (read more)
Kaylaartist's Response to kaylaartist's Review
Written on: 13/01/2012
As of today, I have received a full refund and an apology from a pleasant customer service representative.
Reply to this comment
Rich121's Response to kaylaartist's Review
Written on: 25/04/2012
its amazing what happens when you write a review that pops up when you type bravo fly into google....
Reply to this comment
★☆☆☆☆
“Beware of BravoFly and traveleurope.com”
Written on: 06/10/2011 by hammelburg (1 review written)
Via europefly I foud a roundtrip Malaga - Ibiza for €24. They booked me via BravoFly that charged me €102,88. I asked Bravo to specify that amount. Their answer: (read more)
Hammelburg's Response to hammelburg's Review
Written on: 06/10/2011
The text above got scambled. It is:
Via europefly.com I found a roundtrip Malaga - Ibiza for €24. They booked me (did not know) via BravoFly that charged me €102,88. I asked Bravo to specify that amount. Their answer:
\\\"Dear Mr Hammelburg,
Thank you for having contacted our customer service.
Our system does not establish other types of receipts.
As you must know, we are a Swiss company, and law does absolutely not oblige us to.
Best regards,
Customer Service Team\\\"
Ryanair gave me a breakdown. It appeared that BravoFly had cashed 36 euro for the reservation that I made via traveleurope.com. They refuse to reimburse me.
Bravo also sold me an insurance that I did not order.
Stay away from them!
Simon Hammelburg
Reply to this comment
★☆☆☆☆
“Bravofly - never again!”
Written on: 09/07/2011 by janicerulesok (3 reviews written)
This company came up as a result in the Travelsupermarket website. They are a bunch of crooks - do not use. I received a confirmation email for my flight booking, a receipt from paypal to say they had the money - then a refund the following morning but no flight ticket. Agent 1 - there was a problem with your card. I confirmed with Paypal this was utter rubbish. She put the phone down on me. Agent 2 - the airline has withdrawn the flight ticket and its not our fault. I asked why the... (read more)
★☆☆☆☆
“BEWARE OF BRAVOFLY, UNDER HANDED PRACTICES”
Written on: 27/05/2011
I attempted to purchase a flight to Belfast and submitted my credit card details. I recieved a NON CONFRMATION EMAIL which staed that if i didnt contact them witin 24 hours monies would be transferred back into my account..so far so good...Iwasnt able to delay making my appointment therefore I made alternative bookiings elswhere with Flybe. This happened at 3.15 pm. Later that same evening at 8.30pm whilst at home, I recieved a phone call from a person who had difficulty speaking good... (read more)
Jjlosangeles's Comment
Written on: 28/05/2011
this company did a great job for us, we booked it got a nice rate plus we got $40 rebate. it took 60 days but we did get the rebate. Their hote rates are just like orbitz and expedia
Reply to this comment
★☆☆☆☆
“Asked to change a first name on the ticket to...”
Written on: 13/05/2011
Asked to change a first name on the ticket to co-respond to the passport and was told Delta airlines had refused to do this. On phoning Delta they said it was perfectly OK to change but they had to deal with Bravofly not me. Bravofly repeatedly told me that they had tried their best by phone and email. Delta said there had been no contact wirh Bravofly and their contract was with them. The flight was imminent and I was becoming distressed when I was told that the £650 tickets were worthless.... (read more)
★☆☆☆☆
“BEWARE This company charges you more than double what...”
Written on: 09/04/2011
BEWARE This company charges you more than double what you would be charged by the airline's web site. If you want to contact them, there is no e-mail address to make contact, instead you are provided a phone number in which you have to pay more than eight dollars on a credit card in order to speak with an arrogant and rude agent who will deny they can do anything for you. Then to add insult to injury, they will charge your card again for a small amount knowing you won't pay another eight... (read more)
★☆☆☆☆
“Absolutely dreadful service. Shortly after booking my...”
Written on: 30/12/2010
Absolutely dreadful service. Shortly after booking my flight through Bravofly I received an e-mail informing me that the flight fare could not be confirmed. I rang their helpline 4 times before I got any remote help. First time an automated voice answered with 'All lines busy' then hung up. Second time somebody picked up then when I explained my problem they hung up on me. Third time somebody picked up then hung up when I'd got as far as hello! Fourth time the lady was very rude, did not... (read more)
See next 10 reviews
Showing 41 - 50 of 53 Reviews
overview
Top 5 Travel Agents
To calculate the top 5's we take the following factors into account:
• All the star ratings the company/product has received,
• The number of reviews
• How recent the reviews are
As rated by real users
-
1. Agoda - www.agoda.com
49549 reviews read latest review -
2. Travel Republic - www.travelrepublic.co.uk
19007 reviews read latest review -
3. Booking.com - www.booking.com
8045 reviews read latest review -
4. Late Rooms - www.laterooms.com
8013 reviews read latest review -
5. HotelDirect.co.uk - www.hoteldirect.co.uk
3745 reviews read latest review
Latest Reviews in Travel Agents
-
Fly.co.uk www.fly.co.uk
"Very Good Service" Read More
-
Agoda - www.agoda.com
"Fast service for late bookings" Read More
-
Olympic Holidays - www.olympicholidays.com
"My meric hotel = fab" Read More
-
BookIt.com www.bookit.com
"You are INCREDIBLE!!!!!!" Read More
-
Travel Republic - www.travelrepublic.co.uk
"Let us down very badly" Read More
Latest items in Travel Agents
Bravofly's Comment
Written on: 03/05/2013
Dear Sir/Madam,
We are extremely to sorry to hear that you have not had a positive experience booking with us .
Would you be able to supply me with your booking ID, which is not confidential and can be found within your booking confirmation email.
This information would allow me to check your booking immediately and try and help you out.
I look forward to hearing from you.
Many thanks, Sofia