Bravofly Reviews

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★★★☆☆
2.7 / 5
47% of users recommend this
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Latest Reviews

★☆☆☆☆

“No customer service”

Written on: 10/08/2014

When we arived at Gatwick for our flight we found that the flight time had been put back by 3 hours. We were told by the airline that Bravofly should have informed us about this change to the scheduled time. Bravofly had not contacted us. Our on line tickets I printed the night before our flight still showed the wrong departure time This meant we missed our next connection and had to pay for a late book in at our holiday accomodation… Read Full Review

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★★★★★

“perfect”

Written on: 10/08/2014 by Huffman214 (1 review written)

easy they sent me a free sms… Read Full Review

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★★★★☆

“Great Airline”

Written on: 09/08/2014 by Megani43 (1 review written)

Was quick easy & pleasant would fly with Bangkok airline again. Flight attendants were great thanks… Read Full Review

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★★★★★

“Easy to deal with”

Written on: 08/08/2014 by Danika5 (1 review written)

Booking through Bravofly was great. They email you regularly and kept you up to date. I would book again… Read Full Review

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★☆☆☆☆

“Never book with bravofly!!”

Written on: 07/08/2014 by Breen324 (1 review written)

Had the worst experience with bravofly they changed my password and credit card details so that I couldn't print my board passes and got charged more then double the cost of my flight. Then when I rang them they asked for my credit card details which I blocked immediately after the call incase they took even more money!! The customer service was terrible I asked to complain and they said it wasn't a good enough reason and then put the phone down on me! The company trick you on your email… Read Full Review

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★★★★★

“Exemplary service and great fares!”

Written on: 07/08/2014 by Saldy23 (1 review written)

Not only did Bravofly offer the most competitive fare, they also provided plenty of correspondence to secure the booking process. I especially liked the feature of a reminder email sent to you the day before you depart to remind you of all pertinent details… Read Full Review

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★☆☆☆☆

“Cowboys. You will end up paying twice! AVOID!!!!!!”

Written on: 06/08/2014 by Natashab83 (1 review written)

I booked my flights and all seemed well until I got an email saying the time had changed and will be just shy of 3 hours delayed. This wasn't suitable so I cancelled my outbound and asked for a refund. I have since received an email I would get my refund, then another saying if I wanted it refunded to my card or a voucher, I advised refund to my card, then another email saying no refund, then another saying a voucher. I then called the airline that was flying us to find they had refunded the… Read Full Review

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★☆☆☆☆

“Very, very negative ”

Written on: 06/08/2014 by tut.ankhamon.9 (1 review written)

This company changed my reservation 3 times in 7 weeks, they charge you a higher rate to call their customer service and you end up in hold forever to confirm the changes that they have initiated. If you refuse the changes, they warn you that you may not receive a full refund! What a joke and disaster… Read Full Review

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★★★★★

“Booking Air France ticket”

Written on: 06/08/2014 by Clara209 (1 review written)

I managed to get much cheaper tickets or the the family than thru the Airline company. Everything after the booking went smoothly with the reminders all delivered on time… Read Full Review

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★★★☆☆

“customer helpline does not work ”

Written on: 05/08/2014 by KellyWallace490 (1 review written)

There were no issues with the booking, confirmation, and flights. However, I needed to change my booking and it was not possible to get help. the customer helpline service calls are for a charge, of 6,1 euros, and I was aware of it. However, when I dialed the customer service number, I was asked to enter my credit card number, which I did, and then the recording said: "thank you, goodbye"!!!!! This happened twice or three times, and then I was worried about entering my credit card number more… Read Full Review

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★★★★☆

“First try good happen”

Written on: 05/08/2014 by Willis1956 (1 review written)

This my first try with flyscanner it was good I hope they multi dest in the res… Read Full Review

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★★★★☆

“Really impressed”

Written on: 04/08/2014 by fconnery (1 review written)

They were very fast cheaper than everyone else, and easy to use. I'm very happy… Read Full Review

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★★★★☆

“Flight changed but not their fault,can't fault service...”

Written on: 04/08/2014 by AnaRivera1947 (1 review written)

Service excellent kept us up to date with changes to schedule,cheap price.would use again… Read Full Review

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★★★★☆

“Good but still some improvement on communication”

Written on: 04/08/2014 by Callahan44 (1 review written)

Booked from a web site that directed me to bravofly.com, and the initial process was easy. However, at the final part of the booking process, I was directed to the European site, and this meant I could only pay in Euro currency and not Australian currency (which is where I live). The European site would not take my credit card, so I had to pay through Pay Pal, and I was charged an additional fee for converting money from Australian dollars to Euro. So, it was not such a good bargain price that… Read Full Review

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★★★★☆

“Happy Traveller!”

Written on: 03/08/2014 by Ana482 (1 review written)

Easy to plan and book, and offered us a variety of options, enabling us to choose the best value and most convenient flights. Was kept informed of subsequent changes. A bit confused over the e-ticket offered by Brussels Airline and online check in (difficult in a foreign country!) but we learn from our mistakes! I would definitely want to use Bravofly to book my tickets again!… Read Full Review

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★★★★☆

“Great”

Written on: 03/08/2014

i particularly found the entire process hassle-free from start to finish… Read Full Review

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★★★★★

“I was directed to your webpage by sky scanner as the...”

Written on: 03/08/2014 by Terranceg155 (1 review written)

I was directed to your webpage by sky scanner as the best value for my flights. Your on line service was quick and efficient and my booking and e-tickets were issued very quickly. I would definitely use your service again and recommend you to others… Read Full Review

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★★★★☆

“Great Value for Money”

Written on: 03/08/2014 by Heath498 (1 review written)

Bravofly are a great value for money airline. They fly into top airports in Spain and the service on board is of a very high standard. The flight was on time and the service at the airport counters was very good. Great experience overall… Read Full Review

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★★★★★

“so easy to travel with”

Written on: 03/08/2014

I found Bravofly so easy and satisfying to deal with it was made so simple for me to book I would certainly recommend them to anyone and will use them again thank you for a comfortable experience… Read Full Review

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★★★★★

“great service and prices!”

Written on: 03/08/2014 by Hatch401 (1 review written)

great service and prices! Easy to use website and no extra hidden charges which has put me off many other 'cost effective' sites… Read Full Review

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