Bravofly Reviews

★★★☆☆
2.6 / 5
319
43% of users recommend this
? Ask our helpful community of experts about this product or company
Bravofly - Ask a question now

Media Gallery for Bravofly

Bravofly

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Bravofly CANNOT be contacted after a booking...”

Written on: 05/08/2017

I booked a flight from George, South Africa, to Johannesburg, South Africa with Kulula, leaving at 17:00 and arriving at 18:45, just 2 hours before the departure of our BA to London. In SA I was advised that 2 hours is not enough so I tried to cancel that flight. Although I was sent an SMS confirming the booking, neither Kulula nor anybody else knew anything about it. I intended to telephone Bravofly but the number found on the Internet is NOT the correct one. I wrote to their registered… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★☆☆☆☆

“Terrible Service, all about fees and charges”

Written on: 19/06/2017 by joewiz (1 review written)

The worst service ever! I, unfortunately, ended up booking with this Agency through a google link. Unfortunate because of the Service they offered, although the airline offered to make changes at no cost, this Bravofly insisted on taking a fee from me in order to effect the desired changes. The annoying employee has no manners and talks anyhow. Stay away from them!… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★☆☆☆☆

“DO NOT USE THEM!!!”

Written on: 02/06/2017 by blueyedwytch (1 review written)

They are completely incompetent!!! DO NOT USE THEM!!! We booked & paid for our return flight from Greece through them and paid for our baggage at that time. When we arrived at the airport, the airlines showed no baggage paid so we had to pay again and seek a refund from Bravo Fly. Our flight was in early May & we're still getting nothing but one excuse after another from them even after them acknowledging they made a mistake. They want this receipt then a receipt that doesn't exist, then on and… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★☆☆☆☆

“I booked a flight ticket with Jet airways through...”

Written on: 30/05/2017 by JuliannaHaynes (1 review written)

I booked a flight ticket with Jet airways through Bravofly. Issues started when I tried to cancel the ticket. There is no email id shown in their web site. I got a phone number in India from their web site but it was no serviceable. There is no chat option in their web site. Only one customer service number in that we have to make call for booking. That cost 10 Euro /8 minute. When I called no one responding to it. No way cancel my ticket. I contacted Jet airways but they have no option to pay… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★☆☆☆☆

“Operates in Hell”

Written on: 10/04/2017 by MauriceMcKinnon174 (1 review written)

They ripped my family off I gave them one month to cancel ticket or change due to my daughter having medical issues including seizures, they did not get back to me or refund, they are proper shammers so stay away. I would only recommend this company if you like to be deceived ripped off and lied to, if you fit into this category than you are in for a proper bull sh it lesson. I told them that You know why you experience an unexpected amount of calls because you are shammers and you are going… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★★★★☆

“No Issues”

Written on: 12/03/2017 by milmolmand (1 review written)

I booked flights for later this year a few days ago. I then looked into the company and like another reviewer became a little concerned. To put my mind at ease I emailed the airline I am flying with and they immediately confirmed my flights. So far I'm glad I booked through Bravofly as I've saved £150 and quick and easy. I recommend booking to my friends… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★☆☆☆☆

“Ruined my trip”

Written on: 27/02/2017

They gave me an unusable ticket! I entered the information correctly on the Website. Funny, they got my name right in email, from the number on the ticket. But they sent the wrong info to United Airlines. Hmm.? Even if there was an error, they still should have corrected it before forwarding it to the Airline. That is what any reputable Travel Agent would do. Period. There is no disputing that. They got my name right when they took the money from Visa! I should not be wasting my time… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★☆☆☆☆

“Flights don't exist!”

Written on: 16/02/2017 by 343Kearns (1 review written)

Paid £600 for 3 direct returns Edinburgh to Copenhagen with Norwegian Air through BravoFly. They cancelled the booking a few hours later and gave alternative flights which were not direct - 12 hours travel time instead of 2 hours. I can find no evidence with Norwegian Air that the direct flights ever existed. I don't know what they are playing at but I would avoid at all costs… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★☆☆☆☆

“STAY AWAY ! No Refund offered for 160 Ticket”

Written on: 08/09/2016 by TravisCasey498 (1 review written)

This company is the worst ! all started when I got ticket from them in June, went to airport to find out it was not confirmed although their site+money was withdrawn from my account !! what is even worse is that process took 2 months they told me they will figure it out...2 months later after thousands of email back and forth they told me the company did not refund us only 20 euro and since it is below what we ask to charge for credit card we wont give you ! this is the worst… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★★★★★

“Good deal, satisfied”

Written on: 27/07/2016 by Sanderstk374 (1 review written)

I booked my tickets before reading the reviews and was quite scared after. Thankfully 5 minutes after booking, received the booking code from bravo fly. Called the airline, confirmed the tickets and booking code. Saved 15℅ compared to if I booked from the airline directly… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★☆☆☆☆

“Rip Off”

Written on: 26/07/2016 by stevepre (1 review written)

Their luggage policy is (purposely) vague and misleading. They charge for carry on baggage, but do not specify anywhere that one carry on is included in the base price. Of course the cancellation fee is slightly higher than the baggage fee… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★☆☆☆☆

“Customer Service awful! Company policies PREPOSTEROUS ”

Written on: 08/07/2016 by jdMoore486 (1 review written)

So, I was planning to go to volunteer for Rio Olympics. Everything was grand, wonderful and such an excitement. I managed to book airplane tickets for reasonable prices - considering time of year and everything. Then, my life changed, and my circumstances changed, and for more than valid reasons I can't go any more. As soon as that happened, which was month and a half before my travel dates, I have paid for phone call to Bravofly, just to be told - thank you for your request, we will send… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★☆☆☆☆

“Extremely Unserious Customer Service - Unacceptable!”

Written on: 14/05/2016

After having cancelled a flight with a travel insurance, the operating company transferred my money back to Bravofly. Bravofly, on the other hand, did not transfer the money further to my credit card but waited. After 3 weeks and a call which are charged by a fee, they finally agree to send back the money. However, with a "service charge" of 20€ ! even though there was a travel insurance! In addition, when I told them twice to send me money, instead of a voucher, they wrote back "We are happy… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★☆☆☆☆

“Bravofly cancelled without telling me my flight”

Written on: 08/04/2016 by stickens (1 review written)

i paid 600 euro and i got nothing back of bravofly, the aircompany told me that bravofly cancelled my flight which was actually booked at first, never had a company that doesnt care about their customers, and threat them like little children. they take your money and try to keep it as long as possible and what you get is nothing. … Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★☆☆☆☆

“Bravofly - Don't go there ”

Written on: 08/04/2016 by xuVaughn221 (1 review written)

Bravofly is nothing but a bad agency! I have been battling fur a week to get a flight with them. The outcome from a VERY long process is that NO-ONE from their so called customer service dept called me back to confirm my flight. I have called, emailed and they have just ignored me. As a result I have had to cancel attending my family reunion as the flights have increased from 500 AUD to 1200 AUD!! You are holding 700 Australia dollars of mine Bravofly, and all I wanted was a flight to see my… Read Full Review

Get Great Holidays Deals From Expedia

Goodmans62's Comment

Written on: 01/06/2016

Having a few problems with these idiots at the moment. So unprofessional, uncommitted and amateurish, I'm appalled they can get away with it. Don't even go near them.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Terrible customer service/no refund despite written...”

Written on: 07/04/2016

At the time of booking a flight for myself and my partner the Bravofly website crashed. It did not confirm that the payment had been taken from my account and I did not receive an email booking confirmation immediately. I therefore booked another Ryan Air flight for the same dates, same passengers etc which went through fine. A couple of hours later I received two bookings and rang Ryan Air the next day. They confirmed that they had cancelled the duplicate flight as I explained it was a system… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★☆☆☆☆

“LOST MY MONEY NO CHANCE OF GETTING IT BACK!”

Written on: 18/02/2016 by suOrtiz202 (1 review written)

I BOOKED A FLIGHT FOR MY WIFE AND A FRIEND ABOUT 1 WEEKS AGO TO GO FROM BANGKOK.TO UDON THANI NORTHEAST THAILAND.£42.00 THEY WERE FLYING 18TH FEB 2016.I MADE A SIMPLE MISTAKE ON THE KEYBOARD AND PRESSED MARCH INSTEAD OF FEB.I REALISE MY MISTAKE STRAIGHT AWAY WITHIN ONE MINUTE I PHONED CUSTOMER SERVICE.THEY SAID WE WILL HAVE TO CALL THE AIRLINE.THEY COULD HAVE STOPPED IT IN 1 MINUTE.THE NEXT DAY RUNG AGAIN.THEY SAID WE ARE STILL AWAITING THE AIRLINE.NEXT DAY THEY SEND A EMAIL SAYING THE AIRLINE… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★☆☆☆☆

“Non existent 'customer care'!! ”

Written on: 04/02/2016 by MariaFagan234 (1 review written)

Non existent customer service!! DO NOT USE THIS COMPANY! I've booked my flights through bravo fly but the 'costumer care' service number provided on the site takes you to lastminute.com customer services. I am simply appalled by their non existent customer service. Booked flights with them but needed to upgrade luggage afterwards and contacted them the day after the original booking. I have reiterilated that I only needed luggage for 4 people out of 5 passengers, yet when the confirmation… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★☆☆☆☆

“No Plane, No Gain but Plenty of Losses”

Written on: 02/02/2016 by backiej57 (1 review written)

Bravofly, Last Minute.com or whatever they call themselves, stink. This is my story and some ideas you can try if you have suffered too. Last February (2015) I booked a flight for myself and OH to go to Tenerife South from Gatwick. Unfortunately, we had to return from Tenerife North to take advantage of Bravofly's 'cheap' offer. Our holiday started with a flight to Tenerife on 19th December 2015 and it was fine until we tried to come home. First we took a taxi from South to North for our early… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
★☆☆☆☆

“Total tish - spell that backwards as otherwise I...”

Written on: 12/01/2016 by jdc_01 (1 review written)

I paid for full flex on Norwegian. Seemed strightforward - ok to make changes etc. But guess what - it is insurance backed so to change my return I have to wait 12-24 hours to see how much they are going to charge me then claim off some insurance policy. No thanks. Forget these monkeys and go straight to airline site. Do not be fooled… Read Full Review

Get Great Holidays Deals From Expedia
Report this review
overview
Great Deals on Expedia