written by on 18/11/2014
Money supermarket do it your self do not Pay this robbers !!!!!!
written by EllisWhite267 on 03/03/2014
They are holding the claim for long ...and charging 25% +vat ...cheating
written by bikey on 18/10/2013
Asked them to deal on my behalf. Shortly after I received a letter saying that the PPI company would not deal with them direct and I would have to pursue it. I called them in order to get the address they had sent the original enquiry to and I might as well have talked to the wall. Had to look up the address on Google and hope it was correct. I had to send 4 letters to the PPI company myself and get the Ombudsman involved. Eventually got my money back and the PPI company sent the cheque directly to me. Over 12 months later I start getting snotty letters saying that I owe 25% of the proceeds. I had to do all the work! They've now instigated debt collectors. Fortunately for me I've moved house so they're just wasting their time as they don't know where I live now. In any case, I don't have a valid contract with them. The letter of authority that you sign at the outset contains no details of any terms or conditions, specifically no mention of fees or any other details. You can't legally enforce a term or condition if it wasn't made available to you at the time of signing so they have no legal basis on which to demand money. I suspect that they're just using threatening tactics in the hope that I will pay up. Hardly seems worth it when the demand is only for £60 :D
written by tom102 on 31/08/2013
**DO NOT USE** They leave you to chase claim, tell you lies, and if you win take huge slice for no work. I think law will come back at these to repay too in the future! **STAY WELL AWAY**
Written on: 19/05/2016
I wish I had read this review sooner. I've used this company to get my PPI back, with the VAT they will get 42% of my compensation. I think this is disgusting. After all it's me that has been mis sold and got 2 defaults against me all because the PPI I was sold wasn't worth the paper it was written on. Then this company rip me off even worse. Can we get compensation for being ripped off by claims companies who charge these fees
written by on 12/08/2013
Do not use. waste of time and a lot of expensive phone bills due to their major poor service. constantly harrass you for payment and issue invoices incorrect. took 5 years for 3 claims. do not use!!!!!! they need to be closed down.
written by dips007 on 05/08/2013
DO NOT USE THIS COMPANY . .They take 25 % of your money and don't do anything. I had to keep chasing them about my claim which took ages. I have now received a letter demanding money for a successful claim from back in 2009 which they are saying they haven't been paid for. Im sure I've paid it as I remember them hounding me for payment. They have said I need to prove this, however I don't have a bank statement for that far back. Can they still chase me after 4 years of not hearing from them and also will my bank be able to provide me the information required for free? . .Dont need this stress as I am about to move house and have no money if indeed I do owe them
written by on 23/05/2013
8month and did nothing,very rude on phone,i cancelled. i would nor recomend this company.
Written on: 05/08/2013
I agree DO NOT USE THIS COMPANY . .They take 25 % of your money and don't do anything. I had to keep chasing them about my claim which took ages. I have now received a letter demanding money for a successful claim from back in 2009 which they are saying they haven't been paid for. Im sure I've paid it as I remember them hounding me for payment. They have said I need to prove this, however I don't have a bank statement for that far back. Can they still chase me after 4 years of not hearing from them and also will my bank be able to provide me the information required for free? . .Dont need this stress as I am about to move house and have no money if indeed I do owe them
written by Dodgson1 on 19/03/2013
They have been demanding payment for a fee that I have not received. After a number of final demand emails, they have now sent my details to a debt collector. I called the Ministry of Justice today. How is this company conning so many. I wish I knew.
written by Notabelmontfan on 08/02/2013
I have had a couple of claims with these guys. The first one went through within 3 months and I received £1900 then a bill of 600 approx for their fees. The other claim I have heard nothing about. I have asked Belmont Thornton for a copy of the signed agreement saying I agreed to pay them 25% and they have told me they haven't got one! I explained that this fee was never shown to me an they never mentioned it!! I am still receiving letters from them but none in response to my request. If I didn't sign an agreement then surely I don't have to pay
Written on: 08/02/2013
i am fed up with this company they threatening me with some sort of action to get their fee from me they want £21 for doing sweet nothing i thought no win no fee but it seems if you have been offered ppi you have entered into a contract even if you dont recieve any money what can i do
written by on 06/01/2013
I had number of claims with Belmont, they did sweet f all, 2 years later,after i had to appeal to the Ombusman I got paid out, 30% of which Ive got to pay to Belmont !! they are lazy imcompetent, they dont reply to calls/emails/texts if u have a problem. but they SURE do perk up their game when they smell money!!!!! I wouldnt EVER recomend them
written by electrongreen on 09/11/2012
I claimed for ppi, and they did get me the money quite quickly, but the Bank put the money into a savings account so I did not know it was there, within weeks I was getting threatening letters, They wanted £1,090 on £3,000 they had got me which was , I felt too steep,I rang them and told them I was unhappy and was not going to claim the money, they then told me, it does not matter what you do with the money, once we win a claim, regardless of you excepting it or not, we are due our fee, they then followed by a series of threatening letters, and threatened court action, so I gave in,be very ,very careful with this company and avoid using them,I would have like to see a breakdown of their costs [in detail] and when I asked I was refused, If your paying for someone to do work for you, you should have a right to see what they are doing for the money they want from you, you wont get that here, sadly,the sad thing is those of us that were conned with PPIs had already been robbed, and to be robbed again by this company really hurt
written by Annoyed1000 on 28/09/2012
I used this company to claim ppi. They did not chase it for 5 months, I have done all of the chasing, I complained to them and all I got back was sorry we didn't bill you earlier. The are now threatening me with court action and I haven't even recd my money yet. This has been going on from Nov 2011.
Written on: 08/10/2012
I have had exactly the same problem with this lying cheating company ther must be something someone can do to stop these bullies they state no win no fee and as far as i am concerned you have not won until you receive the monies owed
written by Tishytish1 on 26/09/2012
I have never, in all my born days, had such a bad reaction to a bunch of con artists. I was told that my case was open and shut, and would only take about three weeks to complete. I have been waiting seven weeks, the last two and a half waiting for my money. I filled in the form, sent it away to which I had a prompt reply that it would not take long. I was told nearly three weeks that it was settled, and I am still waiting for the money. I'm not waiting anymore. I have told them that I will take them to court if the money is not in my account within the next five working days. Please, everyone who has been ripped off, you can go to the ombudsman to these people, (and by law they have to have one), and get the monet back. 25% is too much, and they are trading and misleading people. Trust me, I will pursue this further!! DO NOT USE THESE PEOPLE!!! BELMONT THORNTON ARE CON ARTISTS!!
written by NewtyNG5 on 18/07/2012
About 18months ago i contacted the aforementioned to pursue a ppi claim. They sent me the pack, which i duly filled in. A few weeks later they replied saying that the case would take a long time and so they would leave it to the ombudsman. (To me this sounded like they had dropped the case). Anyway fast forward 18months, and after loads of phone calls i finally sorted the PPI out with the bank, and got my money back. Then, guess what Belmont Thornton demanded 25% + VAT of this amount. I am probably legally bound to pay them, so i will, but they did absolutelty nothing in this case throughout the 18months, apart from instigate the claim. Warning: Stay clear of this company!
Written on: 21/08/2012
This company are robbing ordinary folks and I am going to the highest courts in the land to try and stop them. How can they be allowed to profiteer from an illegal act by the banks. Are they all in it together???
written by on 13/07/2012
one of the bigest financial con artists that i have ever encounted
written by on 13/07/2012
Family member used this company for claiming P.P.I back and now is wishing she never bothered as the money that she got back £5,000 went BACK to Barclays and Belmont thornton fee was £2,000 and now she is debt to THEM!!! NEVER USE THESE!!!!!!
written by on 22/06/2012
This company is no good, takes most of what you get back
written by on 15/06/2012
This company was recommended to me and I was really pleased with the service. I have no idea what these people are complaining about....its the BANKS who are criminals...they ripped us off in the first place, company's like Belmont Thornton should be patted on the back for bringing it to our attention!!!! I got £2,315 back and am chuffed to bits! You people on this blog should try and do it yourself (which I did to no avail!) Otherwise STOP COMPLAINING and pay up for a service...from a company like Belmont Thornton thats helped expose the banks for the filthy cheats they are and help us get back our money that was stolen!
written by Sonja52 on 26/05/2012
This company have stolen my cash, they take a big percentage and bug you until you pay them their fee,well we got them back, we didn't pay their astronomical fee , we instead added their fee onto our debt management, so now they only getting minimal payment, but still the threatening letters keep coming I am telling you, avoid them like the plague.
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Cat4J's Comment
Written on: 23/07/2016
I totally agree DO NOT USE THEM their fees are 35% plus vat which equates to 42%. However their fees are based on the offer before tax is deducted which I didn't realise. So in real terms including vat the fees equate to 46% almost half of the compensation received. I was so upset to have to pay this percentage