Lowcostholidays.com Reviews - www.lowcostholidays.com

★★★★☆
3.9 / 5
81% of users recommend this

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Note from Review Centre 

Review Centre understands that between the 28th July 2011 and September of the same year Low Cost Holidays was offering customers £25 in exchange for positive reviews on our site. As an independent and unbiased consumer review site  soliciting of positive reviews goes against everything we are striving for, and so we feel it only right to share this information. 
Low Cost Holiday actively monitor these pages and do regularly comment on reviews to try and assist their customers. Please understand that all comments are moderated by Review Centre manually and as such there can be delays in comments going live, particularly over the weekend.
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Latest Reviews

“We booked with Low Cost Holidays for our recent trip...”

Written on: 26/12/2014

We booked with Low Cost Holidays for our recent trip to Prague. I read quite a lot of reviews before booking with them and the majority were very positive, so I decided to 'go with it'. The home worker I spoke with to make the booking was very helpful; I received email confirmation both from Low Cost and from Jet 2 immediately and felt quite reassured. I then received a series of emails reminders about doing online check-in, etc, which was very useful. When the time came for our holiday… Read Full Review

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“Aweful communication”

Written on: 26/12/2014

Booked full package mini break including a private transfer with added infant car chair which I payed an extra £10 for the privilege of even though it is law to have one for my 23month son! This was supposed to be with resort hoppa, on arrival at cologne airport with my son there was no transfer waiting. I then proceeded to call resort hoppa on the premium rate number provided to be advised they no longer had a company in cologne to provide transfer and hasn't done so for a week. I was… Read Full Review

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“lost baggage”

Written on: 26/12/2014 by maryandallen (1 review written)

after the baggage arrived 3 days late, the holiday was great but trying to find nicks and socks for both was hard and with no dis-abled walker it made getting around very hard… Read Full Review

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“Brilliant Holiday experience again”

Written on: 26/12/2014 by Kaelyn334 (1 review written)

The holiday was easy to book and there were no hitches at all. I have now stayed at the same resort, Oriental Resort, Nabq bay, Sharm on 4 occasions now and I love the place. The staff recognise me and make my stay more that comfortable. The food is very good with fantastic service. The pool, beach, bars and bedrooms are great and I will certainly be returning. Overall another great holiday… Read Full Review

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“Another fantastic holiday”

Written on: 26/12/2014 by Selfuk306 (1 review written)

This is the 3rd holiday we've had with Low Cost Holidays this year. And another holiday with a low price and great customer service. Flights, transfers and hotel - all ran like clockwork. I cannot recommend highly enough… Read Full Review

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“BEWARE!”

Written on: 26/12/2014 by BelindaStiles88 (1 review written)

Whilst we enjoyed the, holiday and the company part of it was well done, on our final day, my wifes bank card, driving licence and E111 were stolen from our hotel room, presumably by the cleaning staff. As we did not realise until we got home, we could not report it to the hotel management and there are no tel nos on the Alborada web site. One criticism of low cost holiday! It would have been beneficial to know which desk to go to to find our transport on arrival inTenerife. We were… Read Full Review

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“very enjoyable well organised friendly efficient no...”

Written on: 26/12/2014 by Christines332 (1 review written)

very enjoyable well organised friendly efficient no complaints value for money… Read Full Review

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“poor advise given”

Written on: 25/12/2014 by zhaid (1 review written)

I booked parking at the airport and was told I could park outside the terminal in the drop off zone, but on the day I had to park further away in the short stay car park and still pay some money for parking, after paying already for parking to low cost holidays. Also the parking slots were incorrectly booked, so I had to call the agents to rectify several times, without confirmation from them. I payed extra for private transfers and was told I would have the driver from the hotel with my name… Read Full Review

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“Holiday in Lanzarote”

Written on: 25/12/2014 by 274Cantrell (1 review written)

Transfers appalling Accommodation atrocious Flight O.K… Read Full Review

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“Accomodation good although some distance from dining...”

Written on: 25/12/2014 by tkHickey400 (1 review written)

Accomodation good although some distance from dining room.lots of steps. Food not the best. Staff Excellant. cleaned rooms daily. waiters very friendly. on the beach could hear waves… Read Full Review

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“need to improve”

Written on: 24/12/2014 by Essence386 (1 review written)

I liked the food the the staff were fine.The room was clean and the bed was firm.Winter hours for inside swimming pool were poor outside the hotel was dirty The shop keepers dont understand no thankyou yet they speak at least 4 languages they will hound you.Never buy cigs there not real get them on the plane.You can not use the local money in the duty free .I could not beleive it .I HADto go back outside to change it.Just think they will not take there own money… Read Full Review

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“blue seas Malta”

Written on: 24/12/2014 by northarea (3 reviews written)

Booked on a monday, flew on the tuesday, flights on time, hotel was about what i expected, 3 star in a good location for a base, all ameneties stated on your website were there. They could do with extending their WE FI from just reception so its not so crowded, other than that, No complaints at all. Will use your company again… Read Full Review

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Lowcostholidays.com's Response to northarea's Review

Written on: 24/12/2014

Hello,

Thank you for your review. I'm really pleased to hear that your hotel met your expectations. Let us know if you need any help booking in the future.

Kind regards,
Wade

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“Great holiday”

Written on: 24/12/2014 by Schofield383 (1 review written)

The hotel was fantastic location with great breakfast and friendly staff. Flights were fine. Great price for 4 day holiday! I would definately use them again especially travelling solo as most deals require two people but not this holiday… Read Full Review

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Lowcostholidays.com's Comment

Written on: 24/12/2014

Hello,

Thank you for your great review. I'm really pleased to hear that everything went so well for you. Please don't hesitate to le us know if you need any help booking in the future.

Kind regards,
Wade

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“Holiday in Lanzarote”

Written on: 24/12/2014 by 274Cantrell (1 review written)

Transfers appalling Accommodation atrocious Flight O.K… Read Full Review

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Lowcostholidays.com's Comment

Written on: 24/12/2014

Hello,

I'm really sorry to hear that. If you can email us via the 'Contact via email' button at the top of the page, we'll be able to look into your issues and address the concerns that you have.

Kind regards,
Wade

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“Good deals!”

Written on: 24/12/2014

Good deals. Website was easy to understand… Read Full Review

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Lowcostholidays.com's Comment

Written on: 24/12/2014

Hello,

I'm really pleased to hear that. Thank you for your feedback!

Kind regards,
Wade

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“Winter break in Portugal”

Written on: 23/12/2014 by arsenal45 (1 review written)

We departed from Edinburgh to Faro flying with Ryanair. Despite a late departure, the flight was a "no hassle" experience. We were transferred by "Green Bus" and that was also well run and went with no hitch at all. We arrived at "The Terrace Club" and were met by a very efficient and friendly receptionist who went through our wish list and directed us to our apartment. This would be my first complaint, as we were left to find the block and room carrying our luggage, with no help at 10.00 p.m… Read Full Review

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Lowcostholidays.com's Response to arsenal45's Review

Written on: 24/12/2014

Hello,

I'm sorry to hear that you had a few issues with the hotel. I've looked at the description on our website of the hotel you stayed in, and it doesn't say that rooms come with an oven. I hope that, despite the issues you had, that you had a great time in Portugal. Thank you for your review.

Kind regards,
Wade

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Arsenal45's reply to Lowcostholidays.com's Comment

Written on: 24/12/2014

Hi Wade,

The oven was just a "minor issue",we would recommend this hotel to anyone who wants a laid back, peaceful holiday. The staff were superb as were the apartments. I tried to let others know the very small drawbacks that we encountered as part of this honest review. If I have made any "issues" seem a problem then I apologise. We are already making plans to go back for a month in January 2016, so if that's not a recommendation I don't know what else to say!!!!!!

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“Couldn't ask for more!”

Written on: 23/12/2014 by Kelsien201 (1 review written)

This was our 5th holiday this year and although it was the first time we have used lowcostholidays, it definitely won't be the last! Everything from our initial enquiry, through to the booking process and the holiday itself went perfectly smoothly. The information provided was accurate, the helpfulness of staff on the phone and the information received by email were all first class and the standard of service and communication far outstripped all the other holiday companies we have ever… Read Full Review

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Lowcostholidays.com's Comment

Written on: 23/12/2014

Hi,

Thank you so much for the great review. It's lovely to hear you were happy with our service and that you would use us again. We look forward t helping you book another holiday again soon.

Kind regards,

Jenny

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“Good, Efficient Service”

Written on: 23/12/2014

Had a problem with the payment process online so called them up and the service was second to none from the phone call to the confirmation email. I have already recommended to a friend and I would have no qualms about using Low Cost Holidays again… Read Full Review

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Lowcostholidays.com's Comment

Written on: 23/12/2014

Hi,

We are so glad that your issue was sorted out quickly by one of our customer care team. Thank you for your kind review and for already recommending us to your friend. We hope you have a fantastic holiday.

Many Thanks.
Megs

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“Lanzarote ”

Written on: 23/12/2014 by O'Donnellsq111 (1 review written)

Had a week at los hibiscus a apartments excellent holiday… Read Full Review

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Lowcostholidays.com's Comment

Written on: 23/12/2014

Hi,

Many thanks for your kind review. We are so glad to hear you have had a brilliant holiday.

Kind regards,
Megs

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“First time with Lowcostholidays. Went like clockwork.”

Written on: 23/12/2014

I had trouble with a local travel agent I had done lots of business with before and they screwed me over. I looked at this company and booked a hotel in Sharm El Sheikh I had been before. The Xperience Sea Breeze. Fabulous hotel. I booked the whole holiday for £180 less than last year at the same place through this rogue travel agent. Fantastic hotel and everything went like clockwork including the transfers. I will book with this company again. Recommended… Read Full Review

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Lowcostholidays.com's Comment

Written on: 23/12/2014

Hi,

Thank you for your feedback. We are so happy to hear you had a great experience with us and you got it for a lot less than you have paid previously. We look forward to you booking with us again in the near future.

Thanks,
Megs.

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