Lowcostholidays.com Reviews - www.lowcostholidays.com

★★★★☆
3.9 / 5
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Note from Review Centre 

Review Centre understands that between the 28th July 2011 and September of the same year Low Cost Holidays was offering customers £25 in exchange for positive reviews on our site. As an independent and unbiased consumer review site  soliciting of positive reviews goes against everything we are striving for, and so we feel it only right to share this information. 
Low Cost Holiday actively monitor these pages and do regularly comment on reviews to try and assist their customers. Please understand that all comments are moderated by Review Centre manually and as such there can be delays in comments going live, particularly over the weekend.
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Latest Reviews

“Thanks for a good holiday”

Written on: 20/08/2014 by Hannah293 (1 review written)

I dont understand the negative comments as LCH firstly tell you what is available then you can check it out yourself before agreeing. I have used them before and always check what they offer on sites such as Trip Advisor before booking. We just had a great week in Cyprus at a complex LCH found for us. The rep on the other end of the phone listened to what we wanted and offered us a few places until we selected where we wanted to be and at the right price. Very helpful… Read Full Review

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“los peces”

Written on: 20/08/2014 by Hudson190 (1 review written)

The most disgusting apartments I have never stayed in dirty shower screen broken air conditioner leaked all over lounge floor noisy it was like london in a riot never again drunken youths in hallways shouting at 4am in . Morning and I might had . The were not brits… Read Full Review

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“Such great service”

Written on: 19/08/2014 by Leilanib146 (1 review written)

Booked with Low cost holidays for a week holiday in Majorca. Tried to book the Hawaii Hotel in Palma Nova but by the time I'd looked closely into it and shown rest of family it had timed me out. Not a problem I thought, so I just went through the process again only to find this hotel was nowhere to be seen! I rang LCH and spoke with a very lovely man and explained the situation. Unfortunately the hotel was fully booked - I'd just missed out. What I didn't realise is that the Hawaii apartments… Read Full Review

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“Great website, happy to use again”

Written on: 19/08/2014 by ProbynM (1 review written)

Have booked 3 holidays with lowcost holidays.com so far, and never been disappointed. Found it definitely the cheapest option when searching for specific holidays, and its always been completely efficient in terms of being booked on the right flights, and the hotels we have booked expecting us. What more can you ask. Does what it says on the tin. This time we went to Isla bonita in Costa Adeje Tenerife, it was the cheapest option that came up when we searched lowcost holidays, and was great… Read Full Review

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“What a fab time ”

Written on: 19/08/2014 by Tunisia2014 (1 review written)

Spent 10 days in tunisia fab time done a few trips pirate ship is a must right at the end of the marina Tito the monkey is brilliant food good and a grata morning out. Aqua park is a must brill vibe entertainment team there and a buzzing day. Tunisia is a great place to Holiday all hotels can't do enough for you and entertainment teams do there best. Hot sun and happy environment = great holiday location… Read Full Review

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“Lowcostholiday = low cost quality customer service...”

Written on: 19/08/2014 by Mosses (1 review written)

Overcharged on family holiday then no customer service/support... LCH agent delayed booking our holiday, then when other travel agents (competitors) where closed (at 8.30pm) LCH rang back to process booking and then put the price up. Raised a complaint, but it seems LCH don't have customer complaints experience.... typical low quality company! … Read Full Review

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“Family holidays in Majorca”

Written on: 18/08/2014 by Vincent478 (1 review written)

Booked a hotel in Majorca in August, was very happy with it and would recommend for family holidays. Lowcostholidays offered us the best deal on this hotel compared to others - nearly £100 difference. Good value for money!… Read Full Review

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Lowcostholidays.com's Comment

Written on: 19/08/2014

Hi there

We're glad that we could make your holiday a success! Thanks for your feedback.

Stephen

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“short break to Spain”

Written on: 18/08/2014 by suechin (1 review written)

Used LowCost three times. Quite happy with everything, transfers, hotels etc... would recommend to other people to check the site out… Read Full Review

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Lowcostholidays.com's Response to suechin's Review

Written on: 19/08/2014

Hello,

Thank you very much for your feedback and we are glad that you are happy with us.

Stephen

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“Very average experience ”

Written on: 18/08/2014 by Betryan29 (1 review written)

Used low cost holidays to book a week in salou for seven of us between age 71 and 3. I had a number of issues getting the holiday paid for, whe staff in lch didn't do what they said they would do. Flight and transfer was fine. We stayed in the best San Diego. None of our requests we're meet by the hotel .. Adjoining rooms or on a low floor. Had opted for half board based on reviews of the hotel and it's food .. Turned out the food for breakfast was average .. The food for dinner was… Read Full Review

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Lowcostholidays.com's Response to Betryan29's Review

Written on: 19/08/2014

Hi there,

I am sorry that your holiday did not meet your expectations. As we are a third party supplier, we do not own any hotels and we cannot control how they choose to operate. However, we are grateful for your feedback.

Many thanks
Stephen

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“helpful, cheap and efficient”

Written on: 18/08/2014 by Curtisx343 (1 review written)

booked with low cost holidays to Turkey, Side July 2014. Was large group of us and couldn't do over internet so found what I wanted and rang, they gave me a good deal and phoned back when they said they would - would recommend them. We booked flights, transfers and hotel, all went well… Read Full Review

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Lowcostholidays.com's Comment

Written on: 19/08/2014

Hi there,

Thank you for your feedback, we are happy that we could make your holiday a success!

Stephen

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“Are you on your OWN !!”

Written on: 18/08/2014 by Halsey234 (1 review written)

Have used LCH a few times without too many problems. However the true test of a company is when something goes wrong. We booked what we thought was a apartment in a hotel complex with the special requests for rooms duly included within the booking. When we arrived it was immediately apparent that our understanding was incorrect and none of the room requests could be met so it is clear that the information on the LCH website and the information to the person I booked with over the telephone was… Read Full Review

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Lowcostholidays.com's Comment

Written on: 19/08/2014

HI there,

I am sorry for the issues that you experienced. As it states in the terms and conditions that you would have confirmed that you had read and understood before you made your booking, we will pass on special requests to hotels but they are just that, requests. As we are a third party supplier, we do not own any hotels and have no control over how they choose to operate, which is why your requests would not have been met. This would have been an issue to raise with the hotel directly.

Even though we do not control any hotels, we do not want any of our customers to endure sub standard conditions and we are grateful for your feedback. We take complaints of this nature very seriously and we will investigate this.

Unfortunately, Review Centre does not allow links or email addresses to be posted but if you private message us on Facebook, I will give you the details of our post holiday team, who will log your complaint and investigate your holiday, with the goal of working towards a resolution.

Many thanks
Stephen

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“Stressful”

Written on: 18/08/2014 by Greer54 (1 review written)

Never again. Got so much wrong and I got fed up ringing up. Even right up to the day before.Had to even sort it out when I arrived.Some of your staff need to be more polite. Could go on but thank goodness its all over… Read Full Review

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Lowcostholidays.com's Comment

Written on: 19/08/2014

Hi there,

I am very sorry to hear this. Review Centre does not allow links or email addresses to be posted but if you private message us on Facebook, we can log your complaint, investigate your holiday and work towards a resolution.

Kind regards
Stephen

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“Spanish hotel. for Spanish people”

Written on: 17/08/2014 by ygKane81 (1 review written)

We had to wait in a long que when checking in cases. Then when we were called to the departure gate we had to wait in another long que we were still in the que when it was time for the plane to depart ,then when we eventually got on the plane we were asked to get seated very fast as the plane would loose it,s new time slot then when we got to Alicante we got on the shuttle bus we had booked and half an hour later we were still sat on the bus at the airport waiting for further flights to arrive… Read Full Review

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Lowcostholidays.com's Comment

Written on: 19/08/2014

Hi there,

I do apologise for the issues you experienced. As we are a third party supplier, we do not own any hotels or airlines and cannot control how they choose to operate.

We appreciate your feedback and we will pass it on accordingly.

Kind regards
Stephen

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“Fantastic holiday in The Algarve”

Written on: 17/08/2014 by Cardifffamilyof5 (1 review written)

So glad we chose Low Cost Holidays for our first trip to Portugal. Ryanair, as usual, were a great airline, getting us there and back home ahead of schedule. The transfers were seamless. The hotel fabulous; clean, friendly staff and well located with amenities close by. Weather couldn't have been better with a gentle breeze to cool you down. The trips offered by the hotel and the local pub were very well run, reasonably priced and great value for money. Definitely go again with Low Cost… Read Full Review

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Lowcostholidays.com's Response to Cardifffamilyof5's Review

Written on: 19/08/2014

HI there,

I am really pleased that you had such a great time! Thanks for using LCH and thanks for your feedback!

Stephen

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“Lloret de Mar, Costa Brava”

Written on: 17/08/2014 by vzMcQueen205 (1 review written)

Got a great deal on flights, transfers and hotel with lowcostholidays.com. Flights with Ryanair were on time, transfer was waiting when we arrived and the hotel staff at Cleopatra Spa Hotel were ready for our arrival though it was after midnight when we arrived. The bus was unable to drop us directly at the hotel as the streets were quite narrow but he brought us as close as he could. The hotel was great value, clean, and offered a great buffet breakfast. Staff were always friendly and… Read Full Review

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Lowcostholidays.com's Comment

Written on: 19/08/2014

Hi there

We're really pleased that your holiday was a success and we look forward to helping you with your next holiday!

Stephen

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“Will never book with LCH again- Sicily and Barcelona”

Written on: 17/08/2014 by Kclay1970 (1 review written)

I normally do not post reviews but felt obligated after my holiday to Sicily then Barcelona, as I do not want others spending money to experience the same. I booked Sicily having never been and having always wanted to go. We were flown into Palermo on Ryanair (ended up spending close to £600 on additional fees to an airline we will never fly again) which is a 2 hour train ride from where our hotel was booked in Agrigento. This was never mentioned in the booking process. Our flight got in… Read Full Review

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“Fun in the Sun”

Written on: 17/08/2014 by Turtlefamily (1 review written)

Good holiday! Flight times were good although coming back the air conditioning was very cold! Arrived on time both times. Hotel had basic amenities in the rooms but was child friendly and clean - Staff were very helpful and on hand if there was a problem. Very busy but it was August! Food was acceptable and plenty of it - I would use Low Cost again very good value for money. Transfers to and from the Hotel were on time and the drivers very helpful. Thank You… Read Full Review

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“Blue Sea: Los Fiscos”

Written on: 17/08/2014 by steve.botham (1 review written)

We booked with low cost holidays for the first time this year and the actual travel (Flights) and transfers were good and we would use Low Cost for this side of the holiday again but the Hotel Blue Sea Los Fiscos was terrible and would not advise anyone, especially with family to avoid this hotel. The place was dirty with not very friendly staff, the accommodation was very dated and the beds extremely old, everything very basic. The cleaners were so over worked they did not get time to come to… Read Full Review

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“No probs at all”

Written on: 17/08/2014 by Bateman150 (1 review written)

We went to torremolinos beach club , booked through low cost holidays . Everything went great with no problems at all . Great flight times and hotel was lovely . Great value for money… Read Full Review

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Lowcostholidays.com's Comment

Written on: 17/08/2014

Hi,

Thank you for your fantastic feedback, we are really happy to hear that you had such a great holiday. We do hope to hear from you again in the future and look forward to you booking with us again.

Kind Regards
Toni

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“Costa Adeje Tenerife”

Written on: 17/08/2014 by Cobb23 (1 review written)

Just got back from 8 nights in Tenerife staying at the Fanabe hotel in Cosat Adeje. We stayed half board. The hotel was very clean and satisfied all our needs. The food wasn't great but we survived. We struggled to get sunbeds around the pool in the morning on most days but the hotel does have a roof terrace with another 2 small pools. The resort was very good with lots of activities, especially on the beach. We took a day trip to the Sian Park water park. It was quite expensive for a family of… Read Full Review

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