Maggiore Car Rental Reviews

Click here if this is your business
★☆☆☆☆
1.4 / 5
12% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Maggiore Car Rental - Ask a question now

Media Gallery for Maggiore Car Rental

Maggiore Car Rental

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“All was good until charges came after returning to the...”

Written on: 14/07/2014 by LandonSilva68 (1 review written)

The rental desk was adequate in VEnice, not overly friendly and the lot was far away and hard to find, but our needs over the week were met by the car. However, 2 months after returning home a $50 charge appeared on my card. I disputed why Maggiore should charge more. The reply was all in Italian, but the nearest I could figure, it was a speeding ticket. Nine months after returning the real citation arrived in the mail! The $50 was for Maggiore to supply our information to the police. For… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Não alugue carro pela Maggiore ! ”

Written on: 11/07/2014 by DaltonHodges (1 review written)

Aluguei um carro da Maggiore em Nápoles ( stazione Garibaldi )pela AutoEurope , quando entreguei o carro perguntei se estava tudo ok , disseram que sim , debitariam no meu cartão o combinado , mas debitaram 163€ Extra alegando que entreguei o carro uma hora depois , fato que não aconteceu ! Entrei em contato com a Maggiore e AutoEurope sem ter sido atendido ! A Maggiore foi desonesta , não é profissional !… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Não alugue carro na Maggiore !”

Written on: 09/07/2014 by BrooksPotter1977 (1 review written)

Aluguei um carro na Maggiore em Nápoles ( stazione Garibaldi ) pela Autoeurope, quando entreguei o carro perguntei se estava tudo ok, disseram que sim, que debitariam no meu cartão apenas o combinado, mas debitaram 163€ extra, justificando ser uma diária a mais porque entreguei o carro uma hora depois , fato que não ocorreu ! Entrei em contato com a AutoEurope e Maggiore várias vezes sem solução.A maggiore é uma empresa desonesta, sem profissionalismo e respeito ao cliente… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Avoid at all costs!”

Written on: 09/07/2014 by nxMeier197 (1 review written)

I rented a car from Catania airport in Sicily. It took them 3 hours to give us the car. They took a deposit of 1,800 euros. I returned the car without a scratch and I'm still waiting for my deposit to be returned after 10 days! AVOID AT ALL COSTS!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Worked very well. Good service, honest people.”

Written on: 29/06/2014 by Mooreod211 (1 review written)

Worked very well. Good service, honest people… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Over Charged”

Written on: 21/06/2014 by Blairip241 (1 review written)

I was quoted the amount of 980.70 Euro and I was charged 1227,61 Euro on my credit card! without explanations! Not a happy costumer@… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Extremely Rude, Unprofessional”

Written on: 19/06/2014 by DKSing (1 review written)

I booked a car using Economy Rental and the agency providing the car was Maggiore. The issues started from time I went to pick up the car at their Firenze station pick-up location. The treatment can be stated tolerating the customer, they would not return a hello, not make eye contact and treat you like a inanimate object. Anyway the car model that was booked was not available, they offered another car which supposed to be in same class, not choice on only one model was offered. Anyway… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Sonno tutti ladri!!”

Written on: 13/06/2014

I rented a car from Maggiore during my 15 days long stay in Italy a few months ago. Everithing was ok and I really enjoyed my trip. At the time I dropped the car off at the Milano train station, I paid the bill with my Visa and went back home. Big and unpleasant was my surprise when I found a 37 Euros charge in my credit card statements during two consecutives months. I tried to find out what was it all about and after the third mail requesting for an explanation, they answered that the 74… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Awful”

Written on: 04/06/2014

Terrible customer service, money charged to credit card without receiving a bill or email notification. Rang the office in Italy and had the phone put down on me twice during a normal (not heated) enquiry. Cannot emphasise how much you should avoid this company… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“WORST COMPANY EVER!!!!”

Written on: 20/05/2014 by KTPA (1 review written)

Please stay away from this company!!!! Their staff is very unpleasant (at the Venice Aiprort, a member of staff was discussing with a friend of her for 10 minutes, and when I interrupted her to ask her something she shouted at me!) They charged me an extra 60£ for no reasons their hotline cannot help you In a nutshell, NEVER USE THEM!!!!!!!!!!!!! worst experience ever with a rental car company… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“WORST and the most DISHONEST service ever!!!”

Written on: 12/05/2014 by King115 (1 review written)

We received the car in Rome, Termini Station and returned it in Milan. The total rental period was 10 days. On the day we've taken the car, we were supposed to get it at 9:30 in the morning, but we received all the papers only at 10:24. We asked the agent to write the correct hour (10:24) on the rental agreement, and to sign it, and so he did. He told us there would be no problem to return the car until 10:24. After 10 days, we returned the car on time, in Milan. In Milan, as in Rome, you… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“The worst car rental experience”

Written on: 09/05/2014 by Anaya383 (1 review written)

We rent a car in the maggiore office in napoli train station. The welcoming was a disaster. We have been almost assaulted by the manager when we "dared" to ask if we could have the car at our disposal 2 hours before the expected time. Then when we filled up the administration forms, the manager badly insisted in adding all the additional insurance package and tried to scare us even though we had our own insurance. To finish when we picked up the car, the personnel was really mean to us. As a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“It is almost 6 months since I rented a car in...”

Written on: 22/04/2014 by Amirah377 (1 review written)

It is almost 6 months since I rented a car in Italy. Maggiore have deducted 37 Euros from my credit card for an administration fee for a fine they say I incurred. I have still not received the fine from the Italian traffic officials. Maggiore have stated they have not seen the fine. I again kindly request that 37 Euros be refunded to me until I have had an opportunity to peruse the fine and respond accordingly. I have still not received a response to my below emails sent on 21 December… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“DO NOT TRUST”

Written on: 17/04/2014

these people are dishonest. I returned a car to Trieste airport as planned at 1.30 pm on Sunday 5/1/14 with my wife and 2 small children. The office was closed and so we put the keys through the letter box as instructed. We then got our 2.55 flight back to London. Imagine my surprise when I later find out that they try to charge me for another day's rental, claiming that I did not return the car until 11.00. It's a complete lie and an implausible one at that - I was travelling with 2 children… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Horrendous”

Written on: 16/02/2014 by james.marshall (1 review written)

This company is shocking. The car i received was great, but, despite requesting full insurance it became apparent the car was not fully insured when i returned it, there was a small dent in the car which I have been unable to receive any response about, I have not spent a week sending emails to them with no replay whatsoever… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Utterly rubbish. Worst car rental I've ever used”

Written on: 04/02/2014 by maggiorearecrap (1 review written)

Got in an accident in Italy. Couldn't even get in contact with Maggiore. As soon as they would pick up the phone and hear me speaking English I was immediately hung up on. The accident wasn't my fault so I am now in the process of trying to contact Maggiore to get back my excess. Virtually impossible. It's been 6 months since the accident and they can't help me at all. They have never contacted me (despite telling me they will) and I'm forced to continually chase them up. I would rather be… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“AVOID!! Not to be trusted!”

Written on: 24/01/2014 by woeur (1 review written)

All looks good and helpful in the beginning, but if something doesn't go exactly according to plan you are done for. I've been trying for over half a year now to speak to somebody from customer service. They use the language barrier to get out of nasty conversations, don't return phone calls and don't respond to emails. They don't even have the common courtesy to tell me I'm not getting my money back, they just ignore me and get away with it... Never again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Dishonest - Do Not use”

Written on: 20/01/2014 by eifion.jones (1 review written)

The car broke down and was towed away. Maggiore could not supply another car involving us in an expensive trip by taxi back to the airport. They said we could claim this back but do not answer our emails and have charged in excess of the original agreement. They have charged VAT and airport taxes which were included in the rate. Do not use this company they are clearly totally dishonest… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Avoid Maggiore in Italy at all costs”

Written on: 18/01/2014 by youruinedmyholiday (1 review written)

I have rented a Peugeot 508 las weekend from Maggiore at Linate Airport, supposedly for 4 days!!! At least that was what I had requested to the staff there and I had specifically told them four days (Quattro giorni). I signed the contract without viewing it and it was only later that I realised that it was only 3 days!!! I had to pay for the extra day. Therefore make sure you always check your contract before signing as they will definitely rip you off. In addition I had also asked for all… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Some good some bad”

Written on: 31/12/2013

I hired a car from Maggiore from Milan Malpensa airport terminal 1 that I had booked through carhire3000. I had no problems getting my car and even got a free upgrade to a Mercedes Benz (nice!). The car was in decent condition except for one long scratch along the door that was not noted on the original receipt, but there was no problem adding this once I pointed it out to an attendant. For our trip from Milan up to Aosta we requested snow chains as we were to be in the Alps to do some skiing… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview