Maggiore Car Rental Reviews

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Maggiore Car Rental

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Latest Reviews

★☆☆☆☆

“Rude, aggressive staff. Totally appalled.”

Written on: 04/07/2015 by 261Rankin (1 review written)

I arrived in Milan Bergamo with my husband at the start of July on our honeymoon. Our flight was on time from but our baggage was one of the last to come off the plane. We went straight to the Maggiore office, arriving at 22.09. Unbeknown to us the official closing time of the office is 22.00 - after this is considered "out of hours'' and liable to a 'call-out fee'. There were two girls sitting in the office sorting out car keys. On entering the office we were subject to a tirade of abuse from… Read Full Review

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★☆☆☆☆

“Bad service, uncoordinated and inefficient. Please avoid!”

Written on: 28/05/2015 by Tuckerru249 (1 review written)

Bad service, uncoordinated and inefficient. I forgot a tablet in the trunk, called them an hour after we left the car and asked them to keep it for two days until I return to the airport. When I came back they said there is no tablet, spent three hours calling each other's offices and chatting. In 5 hours, when I was already abroad, I finally received a call that they found the tablet. But they refused to sent it by mail… Read Full Review

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★☆☆☆☆

“overcharge, hidden costs, terrible service”

Written on: 24/05/2015 by Artaa (1 review written)

I booked a car for 3 days in Sicily for €89,- before to complete bCollingwood out that I need to pay €30.- for "protezione completta". So I paid €two.- When we came to take a car the receptionist (terrible service) told that we should take a KASKO cuz car could be stolen (??????) I 've been working as a guide in Sicily and my agency was working.g with Avis and Eurocar, myself I rented many cars to my tourists and NEVER EVER HEARD ANYTHING ABOUT STLEN CARS FROM AGENCIES. well, it was… Read Full Review

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★☆☆☆☆

“nil service”

Written on: 21/04/2015 by dereksylvester (1 review written)

After paying for two weeks car hire in august 2014 we arrived in Rome where because there was a person in dispute we had to wait two hours to receive our car When we returned it to Pisa airport we were charged 8 euros for cleaning the car we which we assumed they would do anyway on the way to pisa we had stopped off to refuel the car at the last service station on the F1P1L1 and all we could get into the tank was 1.11. euros at the airport they informed us that it needed 5 litres and a 20 euro… Read Full Review

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★☆☆☆☆

“Dreadful company - Do not use!!”

Written on: 11/04/2015 by Clayse165 (1 review written)

Dreadful experience with Maggiore 4 April to 11 April 2015. Booked a car through 'Holiday Autos' on line to collect from Milan Malpensa airport on 4 April. This was booked on 26 March and I had all the relevant documentation. The fee payable at the Maggiore counter was €287. The booking agent took a fee of £21. When I arrived to collect the car they advised that the booking had been subsequently cancelled! It had not. If I wanted the car originally booked it would now cost me €390. After… Read Full Review

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★☆☆☆☆

“Maggiore will leave you stranded in Italy”

Written on: 25/03/2015

My family and I recently traveled to Italy for a ski trip in the Dolomite Mountains. We landed in Venice, didn't wait too long to get the car arranged through Maggiore (previous reservation), were pleasantly surprised to get upgraded to a Jeep Cherokee, and took off for our destination. The travel was fine, we arrived in good order, parked the car at the hotel and went in for the night. The next morning, the car would not start (possible dead battery). I called for service, and was told it… Read Full Review

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★☆☆☆☆

“I will never recomend this company even to an enemy”

Written on: 07/01/2015

This company is not fair. This is cheap company but later will count you for fictive fine and this is the way how they really earn money. They have nor answer answer to my claim. I wrote 6 times. Terrible company. Even its employee do not speak english fluently, … Read Full Review

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★★★★★

“molto gentili”

Written on: 05/01/2015

i trvo maggiore car rental a napoli molto gentili e tanto accoglienti cosa che non ho trovato dalle altre compagnie di car rental a napoli e io le ho provate tutte .solo una cosa che non va per me . io arrivo a napoli alle 6 del mattino e maggiore apre le porte alle 8.30… Read Full Review

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★★★★☆

“A good experience”

Written on: 03/11/2014 by cooper1275 (1 review written)

Booked through economy car rental and took out there tyre underbody etc insurance £36.00 for two weeks thus avoiding any potential up selling dispute at pick up.No queue at Rome airport desk 10k miles Alfa Gulieta Diesel no damage on car and clean enough even water in washer bottle.Full Full fuel policy are you listening Spain! Checked back in by pleasant member of staff.overall a positive experience… Read Full Review

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★☆☆☆☆

“Maggiore Bari Car Rental”

Written on: 31/10/2014 by lsWatkins212 (1 review written)

We have to wait 1,5 hours to getting "allmost" a rental car. And there was only 4 customers in front of us. The staff was most of the time talking on the phone with other staff at the parking place outside and with staff coming in. On the counters of the other companies they need 7 minutes per customer. When I try to get my car the staff was very harshly. I try all my 3 Creditcards which (I double check it at home) was moneywise all able to fit the caution. But they say it was not working. And… Read Full Review

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★☆☆☆☆

“AVOID THIS COMPANY!”

Written on: 29/10/2014 by FelixH (1 review written)

Unhelpful and unfriendly staff. We had to an additional insurance otherwise we would have had to leave a 1800 Euro guarantee although we already paid for that insurance in Germany. They do not care about the customer. They are only interested in making some extra money! Stay away from them! Billiger-mietwagen.de please drop this company! You can't rust them! AVOID MAGGIORE CAR RENTAL!… Read Full Review

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★☆☆☆☆

“The worse company !!!!!!!!!!!!!!!”

Written on: 19/10/2014 by mzMcLain163 (1 review written)

I had the worse experience in my life with Maggiore Rent in Italy. The car was not ready in time for which we reserved it and paid in advance. After waiting, we were told to sign a contract. We had to wait another 35 minutes to get the car that had only about 20% of the tank full. When we gave it back, we were charged an extra full day the month after for not having put enough fuel in the tank (we did add more) and to have brought it back 30 minutes too late from the time we signed the… Read Full Review

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★☆☆☆☆

“Be careful with maggiore Catania”

Written on: 15/10/2014

We got the car at Catania airport at midnight. Nobody was there and there was no light. It seemed the car was ok. When we returned it, they told us we would have to pay for a bump on the floor of the vehicle. But we have not caused a bump and it was not even visible to us. Nevertheless maggiore has charged euro 300 to our credit card… Read Full Review

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★☆☆☆☆

“Avoid this company”

Written on: 12/10/2014 by Harrisonir321 (1 review written)

Sorry for my poor english, i'm french ;-)). I needed a car one week (check-in Palermo, Check-out Trapani). Among other offerings, the company "Maggiore" had the most attractive price. On the check-in, they only give me the keys of the car and indicate a park-number on the parking without any explanation. I make by myself a inspection before leaving and i found a damage not reported on the contract: a small scratch on the right rear bumper. I ask an employee who doesn't want to add it to the… Read Full Review

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★☆☆☆☆

“Unhelpful!!!!!!!”

Written on: 07/10/2014 by 100McKenna (1 review written)

We had a car booked to travel around Italy, when we arrive at Rome Training Station we had to wait 20+ minutes because the sales assistant was slow! When we were finally served he refused to let us have the car because we didn't have a credit card, the information we had (from easycar.com) said we needed the bank card paid that was used to pay (which was a debit). I found the sales assistant rude and unhelpful, he clearly didn't care. We called easycar and they refunded us the full amount for… Read Full Review

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★☆☆☆☆

“AutoEurope please drop these Banditos”

Written on: 01/10/2014 by OHGODnotMaggiore (1 review written)

Rented a car from Maggiore at Treviso Airport in July.Car was dirty, not cleaned out. We found a childs toy in the rear door pocket!That wouldnt be too .....bad but they slapped an extra driver charge on to my credit card despite telling me there was nothing extra to pay. When taking the car we enquired how much an extra driver would cost for 10 days and they said e95. We said....no way! But they still slapped the charge onto my credit card.Auto Europe are still supposedly following up with… Read Full Review

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★★★☆☆

“We hired a car at Naples central station in Sept this...”

Written on: 25/09/2014 by mtKelly167 (1 review written)

We hired a car at Naples central station in Sept this year.The staff of Maggiore car rental company on the outside( were the cars are parked)were extremely rude and unhelpfull .Young people more interested in their cellphones than their customers.Maggiore rental l company should defnitely give attention to this problem.Inside office staff were more friendly… Read Full Review

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★★★★★

“Naples Aug 2014”

Written on: 18/09/2014

We hired a Citroen Picasso from Naples Airport. I was dubious booking with Maggiore as I had read some reviews that slated the service, I chose them purely because of cost - they were over half the price of the well known car hire companies. Well - I couldn't have been happier. The gentleman on the desk when we arrived gave us a discounted rate - we had a brand new very clean Picasso, for 5 persons. Car was great during out 2 1/2 week stay, un limited mileage meant we were able to do lots of… Read Full Review

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★☆☆☆☆

“Rental robbery Maggiore!”

Written on: 18/09/2014 by AyaanRobles (1 review written)

Apparently due to being late delivering back my rental car by 30 minutes due to traffic jam I was charged €100. At no time was this communicated by the representative or that they had a policy of doing this. The total charge for 10 days car hire was £256. I feel this was disproportionate, unfair and disappointingly disrespectful to me their client. Seems like Maggiore is just out to make a quick buck and not look after there customers, lack of information and bad communication. The worst… Read Full Review

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Hzhi's Comment

Written on: 25/09/2014

I had exactly the same issue. Rented a car at Pisa for 10 days for 400 canadian dollars. I was charged 172 canadian dollars for returning the car 1 hour late. The worse is that I was only informed by email 3 days after I left Italy. Pure Robbery

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★☆☆☆☆

“Hired a mid sized car for 2 weeks from them based on...”

Written on: 15/09/2014 by MartinStev (1 review written)

Hired a mid sized car for 2 weeks from them based on good price and their so called "fair fuel policy". Car rental was trouble free until return day. Fully filled car at petrol station 100m from car hire return car park. Returned car was inspected by Maggiore rep who told us all was okay. Upon return home we had an invoice for re-fueling the car! 6 liters of fuel, that's 12% empty. Despite having a return slip that shows the car being 100% full! Contacting them about the issue took 8 days… Read Full Review

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