Maggiore Car Rental Reviews

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Media Gallery for Maggiore Car Rental

Maggiore Car Rental

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Latest Reviews

★☆☆☆☆

“Do not hire a car from this company”

Written on: 02/09/2014 by Middleton500 (1 review written)

Booked a car from Bergamo airport. Arrived 1hour 45 minutes later than I had indicated. Was informed the car had been re-hired because I had not phoned to say I was delayed. The car was pre-paid so my view is that it should have remained available to me. Staff were very rude;unhelpful and couldn't care less. Not able to offer me any car-we were left stuck.DO NOT BOOK WITH THIS COMPANY-THEY ARE NOT RELIABLE,HAVE NO CONCEPT OF CUSTOMER SERVICE AND DESERVE TO GO OUT OF BUSINESS… Read Full Review

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★★☆☆☆

“Risk of unfair extra costs”

Written on: 27/08/2014 by ixZiegler196 (1 review written)

@Brindisi airport, 8 days rent. Standard check in procedure with a couple of good points: no queue, no hard selling of extra insurance, quick procedure. Good car, Fiat 500L, one segment higher than my choice. Very bad experience at car return: unpleasant employees and i was asked for 150€ extra to wash the car because there was too much sand in there. I drove to the nearest Oil Station and with 1€ (one Euro, yes...) it was ok. … Read Full Review

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★☆☆☆☆

“WORST CAR RENTAL EVER - STAY AWAY”

Written on: 26/08/2014 by edCarter135 (1 review written)

I rented a car at TRAPANI airport. They charged me 387 euro for a minor damage that has not occurred. STAY AWAY … Read Full Review

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★☆☆☆☆

“Terrible unhelpful”

Written on: 19/08/2014 by Jambuster (1 review written)

Unhelpful staff wrong car too small and rude Could help when we got stuck with flat tyre no tools Never again charges extra for insurance too !… Read Full Review

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★☆☆☆☆

“Charges 3 months later”

Written on: 15/08/2014 by Vanr318 (1 review written)

The service at Pisa was OK, but there seemed to some issue over the fact that we'd taken out separate insurance. No one to check car on return, a worry! Then a charge on our credit card 3 months later. Won't be using Maggiore again… Read Full Review

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★★★★★

“No hassle, good service, no nasty surprises”

Written on: 12/08/2014

Staff waited for our flight even though it was over 2 hours late and the office should have closed. No hard sell on extra insurance or other extras. Car was good (although the auto transmission was so bad, I put it into manual mode!) Returning the car couldn't have been easier and we had confirmation very quickly that there were no additional charges. No queues at either end of the rental - in stark contrast with AVIS who we used 2 years ago!… Read Full Review

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★☆☆☆☆

“Managed to give us a disservice all through our holiday.”

Written on: 11/08/2014 by marcovella1 (1 review written)

We had to pick up our vehicle from Fiumicino Airport, as soon as we arrived at the desk we found three very laid back representatives who being so slow, they managed to create a huge queue which let us wait for over an hour to get served. We had two babies with us for who we had booked two car seats, when we went to pick up the key for the vehicle they gave us two car seats which we had to find out how to install in the car on our own(And believe me when I tell you they were the cheapest car… Read Full Review

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★☆☆☆☆

“VERY BAD ATTITUDE & SERVICE - NEVER AGAIN”

Written on: 06/08/2014 by Amirg366 (1 review written)

I had booked a Monospace category and while I reconfirmed it by phone to the local agency (Palermo airport) before the pick-up, when arriving, I was told in an aggressive tone of voice that I had to take a lower category, a smaller car (a break/estate). When I told the agent that there was a monospace available on the parking, she became mad and told me that the car was broken. She lied to us as we saw this car leave the parking a few minutes after we left. The car we had was full of scratches… Read Full Review

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★☆☆☆☆

“ANOTHER TALE OF CHARGES AFTER THE EVENT”

Written on: 03/08/2014 by 60Pugh (1 review written)

Collection of the car was ok, took a long time but we eventually got our paperwork and was told where to find the car. It was pointed out to us that the car only had 55litres in (compared to a full tank which was supposedly 60 Litres)and we were to return the car with the same amount of fuel in. I sniffed a rat at the time but I just wanted to get on with my holiday so took a photo of the fuel gauge on departure as it was clearly less than 5 litres from full. Returned the car an told everything… Read Full Review

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★☆☆☆☆

“All was good until charges came after returning to the...”

Written on: 14/07/2014 by LandonSilva68 (1 review written)

The rental desk was adequate in VEnice, not overly friendly and the lot was far away and hard to find, but our needs over the week were met by the car. However, 2 months after returning home a $50 charge appeared on my card. I disputed why Maggiore should charge more. The reply was all in Italian, but the nearest I could figure, it was a speeding ticket. Nine months after returning the real citation arrived in the mail! The $50 was for Maggiore to supply our information to the police. For… Read Full Review

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★☆☆☆☆

“Não alugue carro pela Maggiore ! ”

Written on: 11/07/2014 by DaltonHodges (1 review written)

Aluguei um carro da Maggiore em Nápoles ( stazione Garibaldi )pela AutoEurope , quando entreguei o carro perguntei se estava tudo ok , disseram que sim , debitariam no meu cartão o combinado , mas debitaram 163€ Extra alegando que entreguei o carro uma hora depois , fato que não aconteceu ! Entrei em contato com a Maggiore e AutoEurope sem ter sido atendido ! A Maggiore foi desonesta , não é profissional !… Read Full Review

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★☆☆☆☆

“Não alugue carro na Maggiore !”

Written on: 09/07/2014 by BrooksPotter1977 (1 review written)

Aluguei um carro na Maggiore em Nápoles ( stazione Garibaldi ) pela Autoeurope, quando entreguei o carro perguntei se estava tudo ok, disseram que sim, que debitariam no meu cartão apenas o combinado, mas debitaram 163€ extra, justificando ser uma diária a mais porque entreguei o carro uma hora depois , fato que não ocorreu ! Entrei em contato com a AutoEurope e Maggiore várias vezes sem solução.A maggiore é uma empresa desonesta, sem profissionalismo e respeito ao cliente… Read Full Review

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★☆☆☆☆

“Avoid at all costs!”

Written on: 09/07/2014 by nxMeier197 (1 review written)

I rented a car from Catania airport in Sicily. It took them 3 hours to give us the car. They took a deposit of 1,800 euros. I returned the car without a scratch and I'm still waiting for my deposit to be returned after 10 days! AVOID AT ALL COSTS!… Read Full Review

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★★★★★

“Worked very well. Good service, honest people.”

Written on: 29/06/2014 by Mooreod211 (1 review written)

Worked very well. Good service, honest people… Read Full Review

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★☆☆☆☆

“Over Charged”

Written on: 21/06/2014 by Blairip241 (1 review written)

I was quoted the amount of 980.70 Euro and I was charged 1227,61 Euro on my credit card! without explanations! Not a happy costumer@… Read Full Review

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★☆☆☆☆

“Extremely Rude, Unprofessional”

Written on: 19/06/2014 by DKSing (1 review written)

I booked a car using Economy Rental and the agency providing the car was Maggiore. The issues started from time I went to pick up the car at their Firenze station pick-up location. The treatment can be stated tolerating the customer, they would not return a hello, not make eye contact and treat you like a inanimate object. Anyway the car model that was booked was not available, they offered another car which supposed to be in same class, not choice on only one model was offered. Anyway… Read Full Review

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★☆☆☆☆

“Sonno tutti ladri!!”

Written on: 13/06/2014

I rented a car from Maggiore during my 15 days long stay in Italy a few months ago. Everithing was ok and I really enjoyed my trip. At the time I dropped the car off at the Milano train station, I paid the bill with my Visa and went back home. Big and unpleasant was my surprise when I found a 37 Euros charge in my credit card statements during two consecutives months. I tried to find out what was it all about and after the third mail requesting for an explanation, they answered that the 74… Read Full Review

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★☆☆☆☆

“Awful”

Written on: 04/06/2014

Terrible customer service, money charged to credit card without receiving a bill or email notification. Rang the office in Italy and had the phone put down on me twice during a normal (not heated) enquiry. Cannot emphasise how much you should avoid this company… Read Full Review

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★☆☆☆☆

“WORST COMPANY EVER!!!!”

Written on: 20/05/2014 by KTPA (1 review written)

Please stay away from this company!!!! Their staff is very unpleasant (at the Venice Aiprort, a member of staff was discussing with a friend of her for 10 minutes, and when I interrupted her to ask her something she shouted at me!) They charged me an extra 60£ for no reasons their hotline cannot help you In a nutshell, NEVER USE THEM!!!!!!!!!!!!! worst experience ever with a rental car company… Read Full Review

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★☆☆☆☆

“WORST and the most DISHONEST service ever!!!”

Written on: 12/05/2014 by King115 (1 review written)

We received the car in Rome, Termini Station and returned it in Milan. The total rental period was 10 days. On the day we've taken the car, we were supposed to get it at 9:30 in the morning, but we received all the papers only at 10:24. We asked the agent to write the correct hour (10:24) on the rental agreement, and to sign it, and so he did. He told us there would be no problem to return the car until 10:24. After 10 days, we returned the car on time, in Milan. In Milan, as in Rome, you… Read Full Review

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