Maggiore Car Rental Reviews

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Maggiore Car Rental

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Latest Reviews

★★★★★

“Naples Aug 2014”

Written on: 18/09/2014

We hired a Citroen Picasso from Naples Airport. I was dubious booking with Maggiore as I had read some reviews that slated the service, I chose them purely because of cost - they were over half the price of the well known car hire companies. Well - I couldn't have been happier. The gentleman on the desk when we arrived gave us a discounted rate - we had a brand new very clean Picasso, for 5 persons. Car was great during out 2 1/2 week stay, un limited mileage meant we were able to do lots of… Read Full Review

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★☆☆☆☆

“Rental robbery Maggiore!”

Written on: 18/09/2014 by AyaanRobles (1 review written)

Apparently due to being late delivering back my rental car by 30 minutes due to traffic jam I was charged €100. At no time was this communicated by the representative or that they had a policy of doing this. The total charge for 10 days car hire was £256. I feel this was disproportionate, unfair and disappointingly disrespectful to me their client. Seems like Maggiore is just out to make a quick buck and not look after there customers, lack of information and bad communication. The worst… Read Full Review

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★☆☆☆☆

“Hired a mid sized car for 2 weeks from them based on...”

Written on: 15/09/2014 by MartinStev (1 review written)

Hired a mid sized car for 2 weeks from them based on good price and their so called "fair fuel policy". Car rental was trouble free until return day. Fully filled car at petrol station 100m from car hire return car park. Returned car was inspected by Maggiore rep who told us all was okay. Upon return home we had an invoice for re-fueling the car! 6 liters of fuel, that's 12% empty. Despite having a return slip that shows the car being 100% full! Contacting them about the issue took 8 days… Read Full Review

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★☆☆☆☆

“RUINS YOUR VACATION”

Written on: 12/09/2014 by 2Townsend (1 review written)

waited 3 hours for the car. the staff was not rude and unfriendly. they would just leave you there, going out for a cigarette. they doubled the charges with an additional insurance they imposed on us, otherwise we would have been forced to leave a 1800 euro guratantee. The 300 euro guarantee has still not been released !!!! stay away… Read Full Review

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★☆☆☆☆

“Maggiore AVOID THIS COMPANY AT ALL COST YOU HAVE BEEN...”

Written on: 06/09/2014 by Neverusemaggiorecarhire (1 review written)

I rented a car from maggiore car hire in Italy Palermo this august 2014. Every thing looked like it went smooth and simple, before returning the car I had it washed and hoovered and parked it in there allocated space for returning the car at maggiore car park, it was also left with a full fuel tank of diesel, and no damage of any sort. On retuning to the UK, I checked my visa bill only to find that they have charged me for 1. damage to the car 2. Refuelling cost 3.administation 4.vat… Read Full Review

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★☆☆☆☆

“Do not hire a car from this company”

Written on: 02/09/2014 by Middleton500 (1 review written)

Booked a car from Bergamo airport. Arrived 1hour 45 minutes later than I had indicated. Was informed the car had been re-hired because I had not phoned to say I was delayed. The car was pre-paid so my view is that it should have remained available to me. Staff were very rude;unhelpful and couldn't care less. Not able to offer me any car-we were left stuck.DO NOT BOOK WITH THIS COMPANY-THEY ARE NOT RELIABLE,HAVE NO CONCEPT OF CUSTOMER SERVICE AND DESERVE TO GO OUT OF BUSINESS… Read Full Review

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★☆☆☆☆

“Avoid, avoid, avoid”

Written on: 02/09/2014 by TimRCR (3 reviews written)

We picked up the car and it was filthy on the outside and clean inside. We dropped it off 1 week later at Catania airport and it was still filthy on the outside but had some sand inside - as would be expected for a family holiday at the beach. Ver very dirt said the man - we must pay extra for it to be special clean. He would not say how much it would cost but tried to assure me that it would not be hundreds of euros. He was unpleasant and a little threatening. Of course all it needs is a… Read Full Review

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★★☆☆☆

“Risk of unfair extra costs”

Written on: 27/08/2014 by ixZiegler196 (1 review written)

@Brindisi airport, 8 days rent. Standard check in procedure with a couple of good points: no queue, no hard selling of extra insurance, quick procedure. Good car, Fiat 500L, one segment higher than my choice. Very bad experience at car return: unpleasant employees and i was asked for 150€ extra to wash the car because there was too much sand in there. I drove to the nearest Oil Station and with 1€ (one Euro, yes...) it was ok. … Read Full Review

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★☆☆☆☆

“WORST CAR RENTAL EVER - STAY AWAY”

Written on: 26/08/2014 by edCarter135 (1 review written)

I rented a car at TRAPANI airport. They charged me 387 euro for a minor damage that has not occurred. STAY AWAY … Read Full Review

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★☆☆☆☆

“Terrible unhelpful”

Written on: 19/08/2014 by Jambuster (1 review written)

Unhelpful staff wrong car too small and rude Could help when we got stuck with flat tyre no tools Never again charges extra for insurance too !… Read Full Review

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★☆☆☆☆

“Charges 3 months later”

Written on: 15/08/2014 by Vanr318 (1 review written)

The service at Pisa was OK, but there seemed to some issue over the fact that we'd taken out separate insurance. No one to check car on return, a worry! Then a charge on our credit card 3 months later. Won't be using Maggiore again… Read Full Review

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★★★★★

“No hassle, good service, no nasty surprises”

Written on: 12/08/2014

Staff waited for our flight even though it was over 2 hours late and the office should have closed. No hard sell on extra insurance or other extras. Car was good (although the auto transmission was so bad, I put it into manual mode!) Returning the car couldn't have been easier and we had confirmation very quickly that there were no additional charges. No queues at either end of the rental - in stark contrast with AVIS who we used 2 years ago!… Read Full Review

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★☆☆☆☆

“Managed to give us a disservice all through our holiday.”

Written on: 11/08/2014 by marcovella1 (1 review written)

We had to pick up our vehicle from Fiumicino Airport, as soon as we arrived at the desk we found three very laid back representatives who being so slow, they managed to create a huge queue which let us wait for over an hour to get served. We had two babies with us for who we had booked two car seats, when we went to pick up the key for the vehicle they gave us two car seats which we had to find out how to install in the car on our own(And believe me when I tell you they were the cheapest car… Read Full Review

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★☆☆☆☆

“VERY BAD ATTITUDE & SERVICE - NEVER AGAIN”

Written on: 06/08/2014 by Amirg366 (1 review written)

I had booked a Monospace category and while I reconfirmed it by phone to the local agency (Palermo airport) before the pick-up, when arriving, I was told in an aggressive tone of voice that I had to take a lower category, a smaller car (a break/estate). When I told the agent that there was a monospace available on the parking, she became mad and told me that the car was broken. She lied to us as we saw this car leave the parking a few minutes after we left. The car we had was full of scratches… Read Full Review

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★☆☆☆☆

“ANOTHER TALE OF CHARGES AFTER THE EVENT”

Written on: 03/08/2014 by 60Pugh (1 review written)

Collection of the car was ok, took a long time but we eventually got our paperwork and was told where to find the car. It was pointed out to us that the car only had 55litres in (compared to a full tank which was supposedly 60 Litres)and we were to return the car with the same amount of fuel in. I sniffed a rat at the time but I just wanted to get on with my holiday so took a photo of the fuel gauge on departure as it was clearly less than 5 litres from full. Returned the car an told everything… Read Full Review

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★☆☆☆☆

“All was good until charges came after returning to the...”

Written on: 14/07/2014 by LandonSilva68 (1 review written)

The rental desk was adequate in VEnice, not overly friendly and the lot was far away and hard to find, but our needs over the week were met by the car. However, 2 months after returning home a $50 charge appeared on my card. I disputed why Maggiore should charge more. The reply was all in Italian, but the nearest I could figure, it was a speeding ticket. Nine months after returning the real citation arrived in the mail! The $50 was for Maggiore to supply our information to the police. For… Read Full Review

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★☆☆☆☆

“Não alugue carro pela Maggiore ! ”

Written on: 11/07/2014 by DaltonHodges (1 review written)

Aluguei um carro da Maggiore em Nápoles ( stazione Garibaldi )pela AutoEurope , quando entreguei o carro perguntei se estava tudo ok , disseram que sim , debitariam no meu cartão o combinado , mas debitaram 163€ Extra alegando que entreguei o carro uma hora depois , fato que não aconteceu ! Entrei em contato com a Maggiore e AutoEurope sem ter sido atendido ! A Maggiore foi desonesta , não é profissional !… Read Full Review

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★☆☆☆☆

“Não alugue carro na Maggiore !”

Written on: 09/07/2014 by BrooksPotter1977 (1 review written)

Aluguei um carro na Maggiore em Nápoles ( stazione Garibaldi ) pela Autoeurope, quando entreguei o carro perguntei se estava tudo ok, disseram que sim, que debitariam no meu cartão apenas o combinado, mas debitaram 163€ extra, justificando ser uma diária a mais porque entreguei o carro uma hora depois , fato que não ocorreu ! Entrei em contato com a AutoEurope e Maggiore várias vezes sem solução.A maggiore é uma empresa desonesta, sem profissionalismo e respeito ao cliente… Read Full Review

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★☆☆☆☆

“Avoid at all costs!”

Written on: 09/07/2014 by nxMeier197 (1 review written)

I rented a car from Catania airport in Sicily. It took them 3 hours to give us the car. They took a deposit of 1,800 euros. I returned the car without a scratch and I'm still waiting for my deposit to be returned after 10 days! AVOID AT ALL COSTS!… Read Full Review

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★★★★★

“Worked very well. Good service, honest people.”

Written on: 29/06/2014 by Mooreod211 (1 review written)

Worked very well. Good service, honest people… Read Full Review

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