HighStreetVouchers.com Reviews - www.highstreetvouchers.com

★★★★★
4.6 / 5
97% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Read and write reviews of the online gift voucher and gift card store highstreetvouchers.com. If you have used highstreetvouchers.com to buy gift vouchers, gift cards, e-vouchers or anything else then please let us know what you thought.

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HighStreetVouchers.com - www.highstreetvouchers.com
HighStreetVouchers.com - www.highstreetvouchers.com
HighStreetVouchers.com - www.highstreetvouchers.com

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Latest Reviews

★☆☆☆☆

“Don't even bother”

Written on: 20/08/2014 by Jayleny42 (1 review written)

I ordered £50 worth of vouchers and they never delivered, so had to wait the 20 days to get the refund and still have not received it. It's been more than the '5 working days' and still no money. So much hassle and so many emails back and forth. Don't bother ordering with this company… Read Full Review

Sr480T's Comment

Written on: 26/08/2014

It's been 2 full weeks since the refund was issued and still nothing in my bank. Terrible company!

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Highstreetvouchers's Comment

Written on: 28/08/2014

Highstreetvouchers is committed to delivering great customer care and try to provid an easy and enjoyable shopping experience. However, we recognise that sometimes mistakes can happen and things can go wrong, which clearly they have in this case.
I have investigated this matter and can see from our records that a refund was processed against your payment card on the 13th August 2014 @11:02 am, depending on who you bank with this can take an average of 3-4 full working days however in some instances can take longer.
If you wish to discuss this further please contact our Customer Support Department and we will be happy to listen to your comments.

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★★★★★

“Excellent Service”

Written on: 08/08/2014

Very fast efficient excellent service, highly recommend this seller… Read Full Review

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★☆☆☆☆

“Awful website ordering experience - AVOID”

Written on: 21/07/2014 by Milleryz97 (1 review written)

Ordered gift vouchers for sisters birthday paying by credit card. Site could not process my payment (even though I typed all details in correctly) giving me a message that there had been a problem and vouchers not purchased. Repeated process and got same message. Then I get 2 emails telling me my purchase has gone through. Customer number to call on email is wrong! Then when you redial using right one they keep you waiting for ages with distance selling regulations and tell you you can… Read Full Review

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★★★☆☆

“No gift wallet or message delivered ”

Written on: 07/07/2014

I had seen really excellent reviews for highstreetvouchers.com so decided to try them out. Their website was very comprehensive and very easy to navigate, no problem with the ordering aspect. I was purchasing Debenhams gift vouchers for my sister-in-law's birthday gift. I selected the gift wallet which was Happy Birthday with a picture of cup cakes and completed my message. However when my sister-in-law received the vouchers there was nothing inside the envelope other than the actual vouchers… Read Full Review

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★★★★★

“Excellent Service!”

Written on: 18/06/2014 by EmerMc (1 review written)

I order some National Gardening Vouchers from this site, it was easy to use and I placed the order quickly with no problems. I was giving the vouchers to two separate people and they usually come with one gift card. I emailed customer services to ask if a second card could be added to the order, they replied very quickly and were able to send me out another gift card albeit under separate cover. Would highly recommend… Read Full Review

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★☆☆☆☆

“Told vouchers despatched but have not been received”

Written on: 09/06/2014 by GuestReviewerExtraordinaire (1 review written)

Ordered £100 gift card on Tuesday, email received on Wednesday to say card had been despatched by first class post. It is now Monday and no card has been received. Emailed HSV and was told I have to wait 20 days before card is deemed as lost/stolen!! I bet they don't wait 20 days to take my money. Very poor customer service; will DEFINITELY not be using again… Read Full Review

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★☆☆☆☆

“Expired Vouchers”

Written on: 28/05/2014

emailed to advise I had forgot I had some love2shop vouchers and discovered they had expired on 31/03/14 worth £50. Obviousley someone has paid £50 for these vouchers but was advised that they wouldnt be replaced as the expiry date is clearly shown. What happens to the original £50 paid for the vouchers ???… Read Full Review

Nitpal's Comment

Written on: 16/06/2014

I just have the same case - had vouchers worth £40 expired on 30/Mar/2014. Cannot be re-isued.

But I called one of the charity numbers (CGVM) on the voucher and they mentioned, they could recover about 80% of the value for charity to any of your preffered charity. The vouchers need to be sent to CGVM - address can be googled. At least a bit to charity will help - if it can be of use to someone.

You could try it if interested.

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★★★★★

“Fast Delivery”

Written on: 05/04/2014

I was impressed with how easy and quick the whole ordering process was. Also delivery was very quick. Would use again… Read Full Review

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★☆☆☆☆

“Lied about delivery”

Written on: 20/03/2014 by ItzelSlattery179 (1 review written)

Company ordered £800 worth of vouchers and paid for the next day delivery. This was last Monday. The vouchers have still not turned up. An email was sent suggesting that 'delivery was attempted but failed' which is total rubbish as our office is manned 24 hours a day, 7 days a week. Another email suggested that they would be here today, still nothing. Totally un-reliable service. Very dissappointed. … Read Full Review

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★★★☆☆

“Multiple Delivery”

Written on: 06/03/2014

I do love this site but wish they would sort out a way of sending multiple vouchers in one go instead of having to go back to the beginning, invariably when I go back to do a second or third order I get to the end and site says ooops try again. Other than that at least it makes it a little easier to supply vouchers to the uk as I live abroad… Read Full Review

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★★★★☆

“Excellent service but small problem !”

Written on: 28/02/2014

I use this site on a regular basis and find excellent service every time. All items I have ordered have arrived the next day. My one gripe and have phoned them and emailed them to point this out, on the back of the voucher gift card is printed my name and address! Please, please, I am sending these as gifts to other people so why do that grrr makes me so mad. I know i could just go out and buy a voucher wallet but surely they could print address on envelope they use to send vouchers. Rant over… Read Full Review

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★★★★★

“Brilliant idea for Birthday present”

Written on: 04/02/2014

This was a brilliant idea I came across for my daughter-in-law's birthday.She was delighted with it as she could buy something in her favourite shops I would defineatly recommend this to family and friends and would certainly use it again. From ordering to when the voucher was delivered it was excellent service. I could not fault it at all. Nothing I didn't like but everything I liked… Read Full Review

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★★★★★

“recommended”

Written on: 04/02/2014

Bought as a birthday present very quick delivery,will definately use again… Read Full Review

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★★★★★

“Great service”

Written on: 05/01/2014

First time I've ever used this company and even though I made a mistake on the delivery address nothing was to much trouble. I'd definatley use them again and fully recommend them!… Read Full Review

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★☆☆☆☆

“I ORDERED £50 WORTH OF VOUCHERS AND PAID FOR, THAT...”

Written on: 03/01/2014 by mollyparkinson (1 review written)

I ORDERED £50 WORTH OF VOUCHERS AND PAID FOR, THAT NEVER EVEN GOT SENT OUT AND I NEVER RECIEVED. I WOULD NOT RECCOMEND THIS AT ALL… Read Full Review

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★★★★☆

“Swift dispatch”

Written on: 22/12/2013

Easy ordering, good email follow-up for payment acknowledgement and dispatch, vouchers sent swiftly via first class - what's not to like? Would recommend/use again, thanks… Read Full Review

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★★★★★

“A HAPPY EXPERIENCE”

Written on: 22/12/2013

Dealing with High Street Vouchers was easy and relaxed. Emails were answered promptly and all staff were helpful It is a great way to resolve present giving and vouchers are always acceptable. The choice is very wide - for all ages. I would recommend High Street Vouchers to everyone… Read Full Review

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★☆☆☆☆

“Order Declined Twice”

Written on: 19/12/2013 by mattosaur4 (3 reviews written)

I tried to order some vouchers for my brother in the UK from Australia. I put all my details in correctly and Personal Credit Card details, which even prompted for the additional Verified by Visa details, OSID # and Date of Birth. My order was processed and then Declined. The Customer Service team only have the following to say: "We cannot confirm if you place another order whether it will be accepted or declined. If it goes through our Fraud screening and it is declined they do not advise us… Read Full Review

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★☆☆☆☆

“COMPLETE WASTE OF MONEY”

Written on: 17/12/2013

I, LIKE SO MANY FOLK OUT THERE GET THESE HIGH STREET VOUCHERS FOR CHRISTMAS, BIRTHDAYS ETC. I TEND TO PUT THEM IN A DIFFERT WALLET (UNLIKE CASH), WHICH I DONT ALWAYS HAVE ON ME, SO ITS NOT EVERY TIME I COULD USE THEM THAT I ACTUALLY HAVE THEM TO HAND (AGAIN UNLIKE CASH)SOMETIMES WHEN I DO ACTUALLY HAVE THEM WITH ME & AM ACTUALLY IN A SHOP THAT TAKES THEM I FIND THAT AS THE ITEM I,M PURCHASING ONLY COSTS EG. £7.00 & I ONLY HAVE £10 VOUCHERS THERE SEEMS LITTLE POINT IN USING ONE AS (IN THE… Read Full Review

Sheilastanley159's Comment

Written on: 17/12/2013

I am sorry that you have not been able to spend Love2Shop vouchers that you hold before their expiry date.
Please be advised that love2shop vouchers are sold through many outlets and therefore in order to help you resolve this issue we need to determine where your vouchers where origianlly purchased please send your serial numbers to info@highstreetvouchers.com once we establish where your vouchers where purchased we can advise you of what course of action to take

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★★☆☆☆

“Expired Vouchers”

Written on: 13/12/2013

Vouchers may be great as a answer to 'what to buy someone that has everything' but a word of warning, tell that person to spend them within the time limit because Love to Shop will not be interested once the vouchers have expired and have not been spent… Read Full Review

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