HighStreetVouchers.com Reviews - www.highstreetvouchers.com

★★★★★
4.6 / 5
97% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Read and write reviews of the online gift voucher and gift card store highstreetvouchers.com. If you have used highstreetvouchers.com to buy gift vouchers, gift cards, e-vouchers or anything else then please let us know what you thought.

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HighStreetVouchers.com - www.highstreetvouchers.com
HighStreetVouchers.com - www.highstreetvouchers.com
HighStreetVouchers.com - www.highstreetvouchers.com

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Latest Reviews

★★★★★

“iTunes vouchers”

Written on: 22/12/2014 by nannie5 (3 reviews written)

Excellent service and fast delivery… Read Full Review

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★☆☆☆☆

“Not Impressed”

Written on: 15/12/2014

Ordered vouchers & paid for next day delivery. Waited all day (as when I phoned to check they were coming was told up to 6.00pm) no vouchers. Called Courier & told they would put me on the next delivery between 9.00am & 1.00pm. It's now 3.20pm & still no sign. Just called courier & been told the only thing to do is "wait patiently" - High Street Vouchers not interested, they have had the payment & all they say is the delivery is witht he courier! Will not buy from them again… Read Full Review

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★★★★★

“Great Service”

Written on: 06/12/2014 by S.Haston1 (1 review written)

Fast efficient Service. It's a great product. Easy access to Website. … Read Full Review

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★★★★★

“speedy service”

Written on: 26/11/2014 by Charliei371 (1 review written)

ordered my vouchers online yesterday afternoon and received them in the post this morning Doesn't get much more efficient than that! Would definitely recommend using them… Read Full Review

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★★★★★

“Vouchers for Christmas”

Written on: 14/11/2014 by JMPCov (1 review written)

I ordered garden vouchers one day and they were delivered the next. Amazing service!!!… Read Full Review

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★★★★★

“SERVICE 2ND TO NONE ”

Written on: 14/11/2014 by Wright457 (1 review written)

The service really was second to none, vouchers received promptly. All telephone calls and email correspondence were dealt with great efficiency. Thank you … Read Full Review

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★★★★★

“Post code mix up”

Written on: 11/11/2014 by pjroberts (1 review written)

I would highly recommend High Street Vouchers. I ordered a voucher from overseas (Canada) and inadvertently entered the incorrect postcode. Customer service was prompt, accommodating and courteous. The error (mine) was corrected immediately and my voucher was delivered. I appreciated the no questions asked attitude and helpful manner of the support staff. Will definitely use High Street Vouchers again. Especially helpful is they accept Canadian credit cards where as many of the original stores… Read Full Review

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★★★★★

“I have received an immediate and excellent service ”

Written on: 30/10/2014 by martalorincz (1 review written)

I would like to share my experience with everyone. I used highstreetvouchers.com for the first time to purchase some lovetoshop vouchers for a friend. I have received an outstanding service from highstreetvouchers.com, who responded to my email straight away, and sorted out my difficulties immediately. The vouchers were delivered next day. Awesome! I would definitely recommend this website to anyone. Thank you… Read Full Review

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★★★★★

“Very Impressed”

Written on: 09/10/2014 by s-birkett (1 review written)

Ordered yesterday, received this morning - doesn't get better that that! Would definitely recommend this service to family and friends… Read Full Review

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★☆☆☆☆

“Ridiculous”

Written on: 06/09/2014 by Ricardo1962 (1 review written)

I have never encountered such a mind boggling gift voucher ordering procedure as M&S. I now have a M&S account, which I will never use, my nearest store 25 miles. If I was not house bound I would have cancelled, caught a bus and purchased at a different shop. D Bishop-White… Read Full Review

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★☆☆☆☆

“Don't even bother”

Written on: 20/08/2014 by Jayleny42 (1 review written)

I ordered £50 worth of vouchers and they never delivered, so had to wait the 20 days to get the refund and still have not received it. It's been more than the '5 working days' and still no money. So much hassle and so many emails back and forth. Don't bother ordering with this company… Read Full Review

Sr480T's Comment

Written on: 26/08/2014

It's been 2 full weeks since the refund was issued and still nothing in my bank. Terrible company!

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Highstreetvouchers's Comment

Written on: 28/08/2014

Highstreetvouchers is committed to delivering great customer care and try to provid an easy and enjoyable shopping experience. However, we recognise that sometimes mistakes can happen and things can go wrong, which clearly they have in this case.
I have investigated this matter and can see from our records that a refund was processed against your payment card on the 13th August 2014 @11:02 am, depending on who you bank with this can take an average of 3-4 full working days however in some instances can take longer.
If you wish to discuss this further please contact our Customer Support Department and we will be happy to listen to your comments.

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★★★★★

“Excellent Service”

Written on: 08/08/2014

Very fast efficient excellent service, highly recommend this seller… Read Full Review

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★☆☆☆☆

“Awful website ordering experience - AVOID”

Written on: 21/07/2014 by Milleryz97 (1 review written)

Ordered gift vouchers for sisters birthday paying by credit card. Site could not process my payment (even though I typed all details in correctly) giving me a message that there had been a problem and vouchers not purchased. Repeated process and got same message. Then I get 2 emails telling me my purchase has gone through. Customer number to call on email is wrong! Then when you redial using right one they keep you waiting for ages with distance selling regulations and tell you you can… Read Full Review

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★★★☆☆

“No gift wallet or message delivered ”

Written on: 07/07/2014

I had seen really excellent reviews for highstreetvouchers.com so decided to try them out. Their website was very comprehensive and very easy to navigate, no problem with the ordering aspect. I was purchasing Debenhams gift vouchers for my sister-in-law's birthday gift. I selected the gift wallet which was Happy Birthday with a picture of cup cakes and completed my message. However when my sister-in-law received the vouchers there was nothing inside the envelope other than the actual vouchers… Read Full Review

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★★★★★

“Excellent Service!”

Written on: 18/06/2014 by EmerMc (1 review written)

I order some National Gardening Vouchers from this site, it was easy to use and I placed the order quickly with no problems. I was giving the vouchers to two separate people and they usually come with one gift card. I emailed customer services to ask if a second card could be added to the order, they replied very quickly and were able to send me out another gift card albeit under separate cover. Would highly recommend… Read Full Review

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★☆☆☆☆

“Told vouchers despatched but have not been received”

Written on: 09/06/2014 by GuestReviewerExtraordinaire (1 review written)

Ordered £100 gift card on Tuesday, email received on Wednesday to say card had been despatched by first class post. It is now Monday and no card has been received. Emailed HSV and was told I have to wait 20 days before card is deemed as lost/stolen!! I bet they don't wait 20 days to take my money. Very poor customer service; will DEFINITELY not be using again… Read Full Review

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★☆☆☆☆

“Expired Vouchers”

Written on: 28/05/2014

emailed to advise I had forgot I had some love2shop vouchers and discovered they had expired on 31/03/14 worth £50. Obviousley someone has paid £50 for these vouchers but was advised that they wouldnt be replaced as the expiry date is clearly shown. What happens to the original £50 paid for the vouchers ???… Read Full Review

Nitpal's Comment

Written on: 16/06/2014

I just have the same case - had vouchers worth £40 expired on 30/Mar/2014. Cannot be re-isued.

But I called one of the charity numbers (CGVM) on the voucher and they mentioned, they could recover about 80% of the value for charity to any of your preffered charity. The vouchers need to be sent to CGVM - address can be googled. At least a bit to charity will help - if it can be of use to someone.

You could try it if interested.

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★★★★★

“Fast Delivery”

Written on: 05/04/2014

I was impressed with how easy and quick the whole ordering process was. Also delivery was very quick. Would use again… Read Full Review

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★☆☆☆☆

“Lied about delivery”

Written on: 20/03/2014 by ItzelSlattery179 (1 review written)

Company ordered £800 worth of vouchers and paid for the next day delivery. This was last Monday. The vouchers have still not turned up. An email was sent suggesting that 'delivery was attempted but failed' which is total rubbish as our office is manned 24 hours a day, 7 days a week. Another email suggested that they would be here today, still nothing. Totally un-reliable service. Very dissappointed. … Read Full Review

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★★★☆☆

“Multiple Delivery”

Written on: 06/03/2014

I do love this site but wish they would sort out a way of sending multiple vouchers in one go instead of having to go back to the beginning, invariably when I go back to do a second or third order I get to the end and site says ooops try again. Other than that at least it makes it a little easier to supply vouchers to the uk as I live abroad… Read Full Review

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