Unlimited Web Hosting - www.unlimitedwebhosting.co.uk Reviews
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Latest Reviews
★★★★★
“We needed a very secure website - and they delivered”
Written on: 18/06/2013 by WeatherWriter (1 review written)
We moved the WeatherWriter website to Unlimited because we had shocking customer service from our previous supplier, plus lots of downtime. There have been issues to resolve - e.g. we need to be PCI compliant so the team had to work really hard to achieve this - but I could always speak to someone and always felt that any issues we had were taken seriously and acted on immediately. Very pleased and would recommend as they do care about you. (read more)
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★★★★★
“Great Service”
Written on: 13/06/2013 by mskerrigan (1 review written)
Fantastic service, will never go to anybody else. The staff are at your beck and call and my dealing with a colleague called Ash was of the best standard. Thanks for the ever consistent service, good company (read more)
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★★★★★
“Blown Away!”
Written on: 13/06/2013 by MarkExell (1 review written)
Having just moved to "Unlimited" from another hosting provider I wasn't sure how good the support would be, as you never really know until you have a problem. I made a mess of setting up my reseller account and ended up with a clients domain, as the main domain on the account. I thought I would be stuck with it. I contacted the support team and expected to have to wait 8 hours but no, within an hour someone had contacted me asking for more information, which I supplied. I thought that... (read more)
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★★★★★
“Extremely impressed. ”
Written on: 13/06/2013
I have a number of web hosting accounts with a popular UK hosting company. Since I have found Unlimited I honestly can't see why anyone would ever need to use anyone else. One of the main downfalls of the other UK host I use is the fact it takes far 2 long to speak to anyone regarding support. With Unlimited they respond to your ticket within 20 mins or less..not 24 hours! The service is extremely fast and I have never had any issues regarding the availability of my website. Their... (read more)
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★★★★★
“World class customer support”
Written on: 12/06/2013 by Komfi
I have been a customer of unlimited web hosting with a few domains registered through them and externally, and each time I have had a problem within or with my external domain registers, the guys at Unlimited have responded instantly. Whenever I raise a ticket, I am confident I don't have to wait more than 5 minutes before getting a response, and they always strive to get a fix within the hour. Kudos to you guys! (read more)
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★★★★★
“Fantastic Service every time I have an issue”
Written on: 10/06/2013 by 0161Media (1 review written)
Unlimited Web Hosting have always gone above and beyond what I would consider their role in supporting us. They don't stop until they get it right and that we are satisfied. And they don't make me feel like an idiot so I appreciate a little help on the technical end of things. This is why we choose Unlimited Web Hosting. Keep up the great work! It does not go unrecognized. MD - 0161 Media Ltd (read more)
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★★★★★
“Excellent service”
Written on: 08/06/2013
Excellent and fast service. Highly recommended (read more)
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★★★★★
“Can they do no wrong?”
Written on: 06/06/2013 by natehawkes (1 review written)
I have just had a conversation with a member of the support team with Unlimited and I have never been more satisfied with any other company. My issue was resolved within 30 minutes and I had detailed feedback on where the issue lay. I have recommended them to friends and colleagues, a couple of whom have become customers solely from my recommendation, and one of whom I manage the technical side of their site. I can not fault Unlimited, they are by far one of the best companies I have... (read more)
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★★★★★
“Best host ever”
Written on: 06/06/2013 by stephane3 (1 review written)
I have tried many hosts in the past and never found a reliable one until I discovered unlimited web hosting. Pros: Super quick support with helpful answers, excellent uptime, service truly unlimited and excellent value for money. Cons: Haven't found one yet (read more)
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★★★★★
“Absolutely Fantastic”
Written on: 04/06/2013 by MonsterTechSolu
Hi, ive been a customer of ulimited web hosting for a while now, I would recommend them to anyone, you have done some much for my business hosting requirments,and they are extremely kind and helpful in there support. Ive got to say i will not be moving to any other company in the world, there products are what they say on the tin, the support is excellent. they are just FANTASTIC. (read more)
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Showing 1 - 10 of 459 Reviews
★★★★★
“Long term review”
Written on: 03/06/2013 by Tonus_Maximus (1 review written)
I have been with UWH for about 4 years now. I currently have their VPS package and their reseller package respectively. My experience has generally been very positive and the support provided is often very fast and they will frequently go "above and beyond" what other web hosts may consider as way out of their remit. I have had numerous issues over the years (some caused by me, some not) and a quick resolution has almost always been found. The one exception to this was that large downloads... (read more)
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★★★★★
““Amazing service by Nig”
Written on: 28/05/2013 by sandcequestrian (1 review written)
Best ever service i have received. Contacted Nig and explained i wanted to change hosting but was not happy about transferring the file myself. He did everything for me. Sorted out all the errors that was in the files. Even when there was a problem with my ssl certificate he worked with my merchant gateway to get the ssl working fine. I would not been able to do it without Nigs help he is a godsend. I would recommend Nig to any of my family or friend. When i first contacted Nig he was very... (read more)
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★★★★★
“Amazing service!”
Written on: 28/05/2013 by ironcreatives
I have had barely any problems with my domain since purchasing it off of Unlimited Web Hosting. On the rare occasions that I have encountered any problems, their support staff have managed to solve the problem within around 15 minutes, meaning I can be online again almost instantly. I would recommend Unlimited Web Hosting to anybody who runs or would like to run a website. 5 stars! (read more)
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★★★★★
“Faultless support”
Written on: 28/05/2013 by JoneseyPhotographer
I haven't had any real problems at all and most importantly, the only minor issues have been resolved courteously and lightening fast. Having been in IT for almost forty years with a great deal of time spent supporting users I take my hat off to Unlimited's support staff. (read more)
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★★★★★
“Great Service”
Written on: 22/05/2013 by claretrobbo (1 review written)
Asked to change my Whois information via email, it had been changed withing 2 minutes. Great support, would recommend!! (read more)
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★★★★★
“Best Host Ever”
Written on: 22/05/2013 by geoffwood61
I have been with a number of hosts over the years, and the support has often let things down I had a problem today, what can I say they could not have been faster, they was on the problem like a ton of bricks and emailed my after to make sure every thing was still ok dont forget who ever you host with things can go wrong and these guys know what they are talking about and pull out the all the stops to fix it I feel at home with them (read more)
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★★★★★
“Excellent Personal Service”
Written on: 22/05/2013 by buzzkeys (1 review written)
A superb hosting company that I have used in many instances for several years hosting many sites. Most importantly - any problem I've come up against is always answered promptly by the excellent support service and they always sort things out quickly and diligently! Can't recommend highly enough in a world of cheap and nasty alternatives! (read more)
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★★★★★
“Great hosting, great support all round nice guys.”
Written on: 21/05/2013 by kyon147
Been with Unlimited for a while and recently moved to a VPS with them as the shared hosting was not enough when the site got bigger. Whatever these other people are saying about bad service must not be putting the effort in to give them time to fix things. They are very friendly and always helpful, yeah sometimes they can reply with simple answers but they assume people running a website have some concept of the plesk system etc. Always helpful, always willing to talk about upgrades and... (read more)
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★★★★★
“Fantastic Support always there when you need it”
Written on: 21/05/2013
I have had very few problems with my domains and websites but when I have, the support group have been right there, with a resolution within a few minutes. As a novice user and not too au fait with websites etc, this has been totally invaluable to getting my websites out there. I cannot praise them enough for their prompt, accurate and helpful replies. (read more)
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★★★★★
“Unlimited thanks for a great service”
Written on: 20/05/2013 by CurdridgeReadingRoomCharity
Unlimited provide an amazing level of round the clock support for the owners of Websites they host. 3 times in the last year I have received responses within 30 minutes - not just automated replies, but real action...even late at night or on a Sunday. Most notably, they bailed me out when I accidentally deleted key files by rolling back the website a few hours to a previous save and now they've just transfered the entire site to a new FREE charity account completely free of charge!! So, if... (read more)
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Showing 11 - 20 of 459 Reviews
★★★★★
“Faultless Service Every Time”
Written on: 19/05/2013 by DamnFine
I've been using these guys now for almost a year and have nothing but the highest praise. I started building myself a website on a whim with no prior knowledge or experience. i chose Unlimited Web Hosting because of the ability to pay monthly and have been amazed at the level of service and customer support. they have walked a complete novice through everything and put right my many mistakes. i genuinely cannot fault them and would (and have) recommended them without question. i have since... (read more)
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★★★★★
“some of the best customer support on the net”
Written on: 19/05/2013 by adywtc
Have been with this company for some time now - whilst the whole plesk system is a little tricky to get your head round (especially for someone with no experience in this at all) This is made up and more by the customer service. Open a ticket within 5 minutes (approx) get a response and someone WILL help you. I have been stuck a few times, with domains and wordpress installs - opened tickets and EVERYTHING was resolved. I cannot express enough how good this service is. I would highly... (read more)
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★★★★★
“Unlimited Hosting Review”
Written on: 18/05/2013 by Mrblue1111
Signed up with these guys about 6 months ago. I'm new to web hosting and stumbled upon Unlimited Web hosting through Review Centre. Customer services - absolutely excellent, they go out their way to help and reply within minutes. Pricing - I feel guilty paying a ridiculous £3.30 per month, unbelievable value for money. Usability - Extremely simple and when you get stuck, help is only a email away. I host my e commerce website and its functioning brilliantly, I used the opencart module... (read more)
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★★★★★
“Excellent personal service”
Written on: 11/05/2013 by leodenton
Unlimited are always on hand to help, in a different league entirely from my previous hosts. Like many people I am very busy and often it's late at night or over a weekend that I have an opportunity to review my sites and if I ever have a query, it is always answered immediately. Many thanks to the whole team and on this occasion Ben in particular. (read more)
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★★★★★
“Helpdesk”
Written on: 03/05/2013
I had answers to my support questions within minutes - probably the best support I have ever used. Second time I have contacted these guys and both times faultless. Many thanks. (read more)
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★★★★★
“Best support team”
Written on: 02/05/2013
Can't recommend these guys highly enough, i have had a few problems moving my site from one host to unlimited web hosting. The support team assisted me through the whole process end to end. Highly recommended (read more)
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★★★★★
“Great Support Team”
Written on: 02/05/2013 by string28 (1 review written)
When ever i need help the support team are always great and get back to you right away. Ive hosted with other companies but i have to admit the support is way better then any of the other hosting companies ive tried. Would recommend 100% (read more)
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★★★★★
“Excellent tech support ”
Written on: 02/05/2013 by malik0206 (1 review written)
extremely value for money and the tech support is amazing, they will do everything they can to resolve any issues. I have 2 servers with them dedicated cloud and shared cloud and both of the servers perform excellently i highly recommend unlimited web hosting for tech support and server reliability (read more)
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★★★★★
“Incredible value for money”
Written on: 01/05/2013 by Jakejthompson (1 review written)
The support offered by the Unlimited Web Hosting staff is unmatched in my experience. Their prices really don't reflect the level of services you receive. I don't think I've ever had to wait more than 10 minutes for a response to a question. Highly recommended. (read more)
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★★★★★
“Amazing Customer Service”
Written on: 30/04/2013
The value formoney is fantastic and the support available is second to one. I've used several hosts before and had different levels of service, however Unlimited offer the best yet and reply to tickets very quickly and efficenty! (read more)
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Showing 21 - 30 of 459 Reviews
★★★★★
“Amazing, Responsive and spectacular”
Written on: 28/04/2013 by Luminative.Solutions
I've been using their services since the last 8-10 months or so now. And they've been one of the most amazing providers I've had so far. I've worked with a few companies for my hosting services but never have I received so timely and such a brilliant response to my queries and issues. For most of the time I get replies of my tickets within MINUTES! And that is one of the best thing about them. They reply back within minutes and solve any problems and answer all my queries which I... (read more)
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★★★★★
“Customer service experiences”
Written on: 26/04/2013
Nothing is ever perfect, but I have to say that all the issues that have arisen in setting up hosting, obtaining domains, design and getting a web-site up and working have been sorted out through a very prompt and creditable technical service team. (read more)
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★★★★★
“Finally a company that does everything right”
Written on: 25/04/2013
I don't often rave about companies but in this case the word 'exceptional' really does apply. Sorry to sound like a badly written advert but the fact is that Unlimited Web Hosting seems to have perfected the formula for web hosting: an unbeatable price, 'Cancel anytime' subscription, unlimited disk space, no limits on traffic - and absolutely phenomenal technical support. About the latter, unlike some other web hosting companies, the tech support guys actually know what they're talking... (read more)
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★★★★★
“2 Years On”
Written on: 25/04/2013 by Monious (3 reviews written)
Two years after my last review I wanted to say Unlimited Web Hosting has got even better for customer support! Tonight I had some issues with my nameservers sorted out for me within 8 miniutes of contacting support. A very friendly helpful guy named Bob, waved his magic wand and I'm now ready to go. Thanks Bob and Thanks Unlimited Web Hosting.......AGAIN :-) (read more)
Visit unlimitedwebhosting.co.ukMonious's Response to Monious's Review
Written on: 30/04/2013
Sorry to BEN ! I got his name wrong !
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★★★★★
“Awesome Customer Service!”
Written on: 24/04/2013 by Coachforbetter
I'll be completely honest and say that I have never received better customer service than I received today from IT Support within Unlimited Web Hosting; from Ash, and especially Nig from Unlimited Webhosting. Nig is an absolute star. Throughout the call, he went over and above what I would perceive as excellent customer service; he was patient, very helpful and really took his time with me when (as an IT novice), I was asking the silliest of questions...repeatedly. My issue was relatively... (read more)
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★★★★★
“A refreshing change ...”
Written on: 21/04/2013 by ukbasedcharity
Over the past 15 years, we've used several different hosts, including all the usual, UK based, suspects. Until now, it's been 15 years worth of continual disappointment, with only a choice between "cheap and nasty" or "eye wateringly expensive", so we've always been on the lookout for something better. Then, 6 months ago, we found Unlimited ... and we haven't looked back since. These people actually communicate with their existing customers, not just their prospective ones. Unlimited is a... (read more)
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★★★★★
“World Class Support”
Written on: 20/04/2013 by gppixelworks (1 review written)
Having used hosting, VPS and dedicated servers since roughly 1990 and many, many hosting companies I'd finally got lucky and discovered Unlimited Web Hosting. The worst part of running a website is the department that is, in most cases, incorrectly referred to as 'Support'. Some hosting providers are slightly better than other. None I've used would I rate 'good'. Generally 'support' people are poorly trained (if at all) and have limited actual working knowledge regarding troubleshooting... (read more)
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★★★★★
“The best customer service ever!”
Written on: 20/04/2013 by Joanne.Trapp
I have hosted with hundreds of different hosting servers that have just done what is said on the tin.. However unlimited web hosting goes above and beyond to help out with any query no matter how big or small. They have saved me time, money and stress! All for such a small subscription price too! I couldn't recommend this company enough. Absolutely perfect service. Thank you all at Unlimited Web Hosting! (read more)
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★★★★★
“Great service”
Written on: 20/04/2013 by Kerrg (1 review written)
Hardly ever have to contact their support (once a year maybe) but when I do it is usually evening or weekend. The response is not only fast - within 20 minutes tops - but most importantly the fix time is fast and has been sorted within 10 minutes of response. (read more)
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★★★★★
“Honestly, why go anywhere else”
Written on: 19/04/2013
If I weren't already spoken for I'd move up to Manchester and marry the lot of them. Sadly I have to be content with enjoying the best support, the simplest system and the best value I've ever encountered. If they could make one improvement it would be... nope, can't think of one. (read more)
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Showing 31 - 40 of 459 Reviews
★★★★★
“These guys really are good!”
Written on: 17/04/2013
At first I was sceptical due to all the positive reviews, it just seemed too good to be true. As we have hosted on many providers before that have been simply appalling. These guys really are good, very fast online support, usually reply in a minute or two! and very accurate helpful replies from a technical team that really do know what they are doing and talking about! one of their advisors even posted me a little PHP code to help with something. Just try them out, you won't be... (read more)
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★★★★★
“Great value for money and first class Tech support.”
Written on: 12/04/2013
Fantastic value, great tech support. (read more)
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★★★★★
“Great service and support”
Written on: 12/04/2013
I've run two hosting accounts with unlimitedwebhosting for several years, any time I've required urgent support on behalf of an ecommerce client they have been on the end of the phone, worked through the night to provide excellent support just when it was needed! Compared with 1and1 they are in different leagues, UWH win hands-down for vps and shared hosting. (read more)
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★★★★★
“Friendly and helpful support”
Written on: 10/04/2013 by DillyDog (1 review written)
As someone who struggles with understanding how the web works, I am more than pleased with the level of help I get every time I raise a support ticket. I always get a quick response, no matter what time of day or night and I am never left feeling baffled. When I have a problem with Plesk, which is quite often, I can always rely on someone sorting it all out for me. (read more)
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★★★★★
“Simply Amazing Support ”
Written on: 10/04/2013 by ryanmack
These guys are amazing, not only do they provide a really cheap and feature packed hosting platform their support is second to none, I have raised tickets with them before at 3AM and received quick and easy to follow instructions especially from one advisor who is a godsend. I can not recommend them highly enough. A* from me. Thanks!! (read more)
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★★★★★
“Flawless customer service”
Written on: 08/04/2013 by rinzence (1 review written)
I have nothing but love for these guys. The customer service has been so fantastic. Immediate responses, all my problems solved. i genuinely have no stress if something goes wrong as these guys respond right away with a solution. Shout out to Ben. Super cheap too. (read more)
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★★★★★
“Fantastic support ””
Written on: 28/03/2013
These guys really do work hard, to make me happy I have only the greatest experiences with Unlimited they support is fast and professional. (read more)
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★★★★★
“Unbeatable”
Written on: 27/03/2013 by GrandadZapaz (1 review written)
Used the company for years, Successful server migration completed over the last few weeks and as usual support that is as good as it can get. There really isn't a better web hosting company than this. Puts the "big boys" to shame. (read more)
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★★★★★
“Fantastic support ”
Written on: 26/03/2013
I've been really impressed by UWL. As a novice setting up my first site I've needed quite a bit of support and they've been brilliant. My questions are answered very quickly and the support staff are very helpful. If I was to suggest an improvement I would say that they're Knowledge Base guides could be a little clearer for beginners, but this is a minor point. Overall a definite 5 stars! (read more)
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★★★★★
“Never let me down”
Written on: 25/03/2013 by jho3k (1 review written)
These guys really do work hard, on average I get a response in 10min or less. I use them personally and also at work for approx 40+ sites. Since we switched to Unlimited customer satisfaction is way up and my headaches are way down. They have been friendly and accommodating with all our requests and after being let down by another company previously (due to their over expansion) it has been a thoroughly refreshing experience. (read more)
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Showing 41 - 50 of 459 Reviews
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0161Media's Response to stephane3's Review
Written on: 07/06/2013
Unlimited Web Hosting have always gone above and beyond what I would consider their role in supporting us. They don't stop until they get it right and that we are satisfied. And they don't make me feel like an idiot so I appreciate a little help on the technical end of things. This is why we choose Unlimited Web Hosting.
Keep up the great work! It does not go unrecognized.
MD - 0161 Media Ltd