Unlimited Web Hosting - www.unlimitedwebhosting.co.uk Reviews
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Latest Reviews
★★★★★
“Faultless Service Every Time”
Written on: 19/05/2013 by DamnFine
I've been using these guys now for almost a year and have nothing but the highest praise. I started building myself a website on a whim with no prior knowledge or experience. i chose Unlimited Web Hosting because of the ability to pay monthly and have been amazed at the level of service and customer support. they have walked a complete novice through everything and put right my many mistakes. i genuinely cannot fault them and would (and have) recommended them without question. i have since... (read more)
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★★★★★
“some of the best customer support on the net”
Written on: 19/05/2013 by adywtc
Have been with this company for some time now - whilst the whole plesk system is a little tricky to get your head round (especially for someone with no experience in this at all) This is made up and more by the customer service. Open a ticket within 5 minutes (approx) get a response and someone WILL help you. I have been stuck a few times, with domains and wordpress installs - opened tickets and EVERYTHING was resolved. I cannot express enough how good this service is. I would highly... (read more)
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★★★★★
“Unlimited Hosting Review”
Written on: 18/05/2013 by Mrblue1111
Signed up with these guys about 6 months ago. I'm new to web hosting and stumbled upon Unlimited Web hosting through Review Centre. Customer services - absolutely excellent, they go out their way to help and reply within minutes. Pricing - I feel guilty paying a ridiculous £3.30 per month, unbelievable value for money. Usability - Extremely simple and when you get stuck, help is only a email away. I host my e commerce website and its functioning brilliantly, I used the opencart module... (read more)
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★★★★★
“Immediate response”
Written on: 17/05/2013
Got an immediate response, even late at night. Information was helpful, concise and even offered to set everything up for me. (read more)
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★★★★★
“Their customer support rocks...period!”
Written on: 16/05/2013
I was just testing waters with them as I am having more hosting accounts for my sites. I have decided to do a local host for my business site so I decided to only use one hosting provider. So I have terminated agreement with them and 3 other hosting providers. It was a decision I have to make based on my clients request, as they are feeling more safe it their sites are in our country...go figures, but business is business. To cut my story short. I have forgotten to move one of my "client to... (read more)
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★★★★★
“Great service, very reliable”
Written on: 16/05/2013 by StevieCCC (1 review written)
Ive been with unlimited for 1 year now, the services provided are great and the 24 hr support second to none. If I have a problem my email/ support ticket has always been replied to within half an hour, and usually 5 - 10 minutes which is great- any problems are dealt with quickly and efficiently. Excellent service, I have no hesitation reommending Unlimited. (read more)
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★★★★★
“EASILY THE BEST - GREAT 24 HOUR SERVICE ALSO!!!”
Written on: 15/05/2013
Unlimited Web Hosting are without a doubt the best out there, I have used various companies over the years, as it's been quite hard to find an ISP that not only gives GREAT value for money (their prices are spot on and should always be this way as customers feel that the value is just about right), however they also provide a GREAT 24 hour service, which is always there to help, along with the domain name too, don't be put off by the fact that these guys prices are low thinking they may not... (read more)
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★★★★★
“EXCELLENT ”
Written on: 13/05/2013
I havent been with Unlimited Web Hosting for long, and because I am new to setting up websites, it all seems quite complicated. However the customer service when I have asked (even probably the most stupid of questions, have always come back quickly, effeciately and very helpful. Many thanks. (read more)
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★★★★★
“Excellent personal service”
Written on: 11/05/2013 by leodenton
Unlimited are always on hand to help, in a different league entirely from my previous hosts. Like many people I am very busy and often it's late at night or over a weekend that I have an opportunity to review my sites and if I ever have a query, it is always answered immediately. Many thanks to the whole team and on this occasion Ben in particular. (read more)
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★★★★★
“fantastic support”
Written on: 10/05/2013
excellent support, answered my queries within minutes on all occasions! (read more)
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Showing 1 - 10 of 450 Reviews
★★★★★
“Best Hosts Ever.”
Written on: 05/05/2013
I used Unlimited WebHosting after the recommendation from a friend and i can say that i would recommend them to everyone. The team are really helpful and reply to emails within minutes with answers, there whole system works a treat and they have free privacy settings unlike other hosting sites i have come across. (read more)
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★★★★★
“Fantastic Support!!”
Written on: 04/05/2013
What can i say? These guys are fantastic, whenever i have had a problem it has been sorted out within 15 minutes. Other hosting companies have a lot to learn from these guys. When friends need hosting i cannot speak highly enough of them. (read more)
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★★★★★
“EXCELLENT SUPPORT TEAM”
Written on: 03/05/2013 by hpedin
I was installing an indexhibit website and encountered several problems as I am not computer savvy at all but the support team at Unlimited Web Hosting helped me every step of the way. Very patient, simple jargon free answers and extremely quick response time. (read more)
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★★★★★
“Helpdesk”
Written on: 03/05/2013
I had answers to my support questions within minutes - probably the best support I have ever used. Second time I have contacted these guys and both times faultless. Many thanks. (read more)
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★★★★★
“Best support team”
Written on: 02/05/2013
Can't recommend these guys highly enough, i have had a few problems moving my site from one host to unlimited web hosting. The support team assisted me through the whole process end to end. Highly recommended (read more)
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★★★★★
“Great Support Team”
Written on: 02/05/2013 by string28 (1 review written)
When ever i need help the support team are always great and get back to you right away. Ive hosted with other companies but i have to admit the support is way better then any of the other hosting companies ive tried. Would recommend 100% (read more)
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★★★★★
“Excellent tech support ”
Written on: 02/05/2013 by malik0206 (1 review written)
extremely value for money and the tech support is amazing, they will do everything they can to resolve any issues. I have 2 servers with them dedicated cloud and shared cloud and both of the servers perform excellently i highly recommend unlimited web hosting for tech support and server reliability (read more)
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★★★★★
“Incredible value for money”
Written on: 01/05/2013 by Jakejthompson (1 review written)
The support offered by the Unlimited Web Hosting staff is unmatched in my experience. Their prices really don't reflect the level of services you receive. I don't think I've ever had to wait more than 10 minutes for a response to a question. Highly recommended. (read more)
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★★★★★
“Amazing Customer Service”
Written on: 30/04/2013
The value formoney is fantastic and the support available is second to one. I've used several hosts before and had different levels of service, however Unlimited offer the best yet and reply to tickets very quickly and efficenty! (read more)
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★★★★★
“Amazing, Responsive and spectacular”
Written on: 28/04/2013 by Luminative.Solutions
I've been using their services since the last 8-10 months or so now. And they've been one of the most amazing providers I've had so far. I've worked with a few companies for my hosting services but never have I received so timely and such a brilliant response to my queries and issues. For most of the time I get replies of my tickets within MINUTES! And that is one of the best thing about them. They reply back within minutes and solve any problems and answer all my queries which I... (read more)
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Showing 11 - 20 of 450 Reviews
★★★★★
“Customer service experiences”
Written on: 26/04/2013
Nothing is ever perfect, but I have to say that all the issues that have arisen in setting up hosting, obtaining domains, design and getting a web-site up and working have been sorted out through a very prompt and creditable technical service team. (read more)
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★★★★★
“Finally a company that does everything right”
Written on: 25/04/2013
I don't often rave about companies but in this case the word 'exceptional' really does apply. Sorry to sound like a badly written advert but the fact is that Unlimited Web Hosting seems to have perfected the formula for web hosting: an unbeatable price, 'Cancel anytime' subscription, unlimited disk space, no limits on traffic - and absolutely phenomenal technical support. About the latter, unlike some other web hosting companies, the tech support guys actually know what they're talking... (read more)
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★★★★★
“2 Years On”
Written on: 25/04/2013 by Monious (3 reviews written)
Two years after my last review I wanted to say Unlimited Web Hosting has got even better for customer support! Tonight I had some issues with my nameservers sorted out for me within 8 miniutes of contacting support. A very friendly helpful guy named Bob, waved his magic wand and I'm now ready to go. Thanks Bob and Thanks Unlimited Web Hosting.......AGAIN :-) (read more)
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★★★★★
“Awesome Customer Service!”
Written on: 24/04/2013 by Coachforbetter
I'll be completely honest and say that I have never received better customer service than I received today from IT Support within Unlimited Web Hosting; from Ash, and especially Nig from Unlimited Webhosting. Nig is an absolute star. Throughout the call, he went over and above what I would perceive as excellent customer service; he was patient, very helpful and really took his time with me when (as an IT novice), I was asking the silliest of questions...repeatedly. My issue was relatively... (read more)
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★★★★★
“A refreshing change ...”
Written on: 21/04/2013 by ukbasedcharity
Over the past 15 years, we've used several different hosts, including all the usual, UK based, suspects. Until now, it's been 15 years worth of continual disappointment, with only a choice between "cheap and nasty" or "eye wateringly expensive", so we've always been on the lookout for something better. Then, 6 months ago, we found Unlimited ... and we haven't looked back since. These people actually communicate with their existing customers, not just their prospective ones. Unlimited is a... (read more)
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★★★★★
“World Class Support”
Written on: 20/04/2013 by gppixelworks (1 review written)
Having used hosting, VPS and dedicated servers since roughly 1990 and many, many hosting companies I'd finally got lucky and discovered Unlimited Web Hosting. The worst part of running a website is the department that is, in most cases, incorrectly referred to as 'Support'. Some hosting providers are slightly better than other. None I've used would I rate 'good'. Generally 'support' people are poorly trained (if at all) and have limited actual working knowledge regarding troubleshooting... (read more)
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★★★★★
“The best customer service ever!”
Written on: 20/04/2013 by Joanne.Trapp
I have hosted with hundreds of different hosting servers that have just done what is said on the tin.. However unlimited web hosting goes above and beyond to help out with any query no matter how big or small. They have saved me time, money and stress! All for such a small subscription price too! I couldn't recommend this company enough. Absolutely perfect service. Thank you all at Unlimited Web Hosting! (read more)
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★★★★★
“Great service”
Written on: 20/04/2013 by Kerrg (1 review written)
Hardly ever have to contact their support (once a year maybe) but when I do it is usually evening or weekend. The response is not only fast - within 20 minutes tops - but most importantly the fix time is fast and has been sorted within 10 minutes of response. (read more)
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★★★★★
“Honestly, why go anywhere else”
Written on: 19/04/2013
If I weren't already spoken for I'd move up to Manchester and marry the lot of them. Sadly I have to be content with enjoying the best support, the simplest system and the best value I've ever encountered. If they could make one improvement it would be... nope, can't think of one. (read more)
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★★★★★
“These guys really are good!”
Written on: 17/04/2013
At first I was sceptical due to all the positive reviews, it just seemed too good to be true. As we have hosted on many providers before that have been simply appalling. These guys really are good, very fast online support, usually reply in a minute or two! and very accurate helpful replies from a technical team that really do know what they are doing and talking about! one of their advisors even posted me a little PHP code to help with something. Just try them out, you won't be... (read more)
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Showing 21 - 30 of 450 Reviews
★★★★★
“Amazing Support”
Written on: 17/04/2013
I've been using Unlimited Webhosting for the last nine months, and they've consistently dealt with support issues within a very short time-frame. They have the very rare combination of outstanding support mixed with great value-for-money. Usually when people want to review a company online, it's because they're frustrated with unresolved problems, so they "vent" online. The fact that Unlimited Webhosting has such a bucket-load of rave reviews (including this one) goes to show that when a... (read more)
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★★★★★
“The Best”
Written on: 14/04/2013
The Best webhosts I have ever used, and I have used a lot! excellent support. (read more)
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★★★★★
“Great value for money and first class Tech support.”
Written on: 12/04/2013
Fantastic value, great tech support. (read more)
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★★★★★
“Great service and support”
Written on: 12/04/2013
I've run two hosting accounts with unlimitedwebhosting for several years, any time I've required urgent support on behalf of an ecommerce client they have been on the end of the phone, worked through the night to provide excellent support just when it was needed! Compared with 1and1 they are in different leagues, UWH win hands-down for vps and shared hosting. (read more)
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★★★★★
“Friendly and helpful support”
Written on: 10/04/2013 by DillyDog (1 review written)
As someone who struggles with understanding how the web works, I am more than pleased with the level of help I get every time I raise a support ticket. I always get a quick response, no matter what time of day or night and I am never left feeling baffled. When I have a problem with Plesk, which is quite often, I can always rely on someone sorting it all out for me. (read more)
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★★★★★
“Simply Amazing Support ”
Written on: 10/04/2013 by ryanmack
These guys are amazing, not only do they provide a really cheap and feature packed hosting platform their support is second to none, I have raised tickets with them before at 3AM and received quick and easy to follow instructions especially from one advisor who is a godsend. I can not recommend them highly enough. A* from me. Thanks!! (read more)
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★★★★★
“Flawless customer service”
Written on: 08/04/2013 by rinzence (1 review written)
I have nothing but love for these guys. The customer service has been so fantastic. Immediate responses, all my problems solved. i genuinely have no stress if something goes wrong as these guys respond right away with a solution. Shout out to Ben. Super cheap too. (read more)
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★★★★★
“Fantastic support ””
Written on: 28/03/2013
These guys really do work hard, to make me happy I have only the greatest experiences with Unlimited they support is fast and professional. (read more)
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★★★★★
“Unbeatable”
Written on: 27/03/2013 by GrandadZapaz (1 review written)
Used the company for years, Successful server migration completed over the last few weeks and as usual support that is as good as it can get. There really isn't a better web hosting company than this. Puts the "big boys" to shame. (read more)
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★★★★★
“Fantastic support ”
Written on: 26/03/2013
I've been really impressed by UWL. As a novice setting up my first site I've needed quite a bit of support and they've been brilliant. My questions are answered very quickly and the support staff are very helpful. If I was to suggest an improvement I would say that they're Knowledge Base guides could be a little clearer for beginners, but this is a minor point. Overall a definite 5 stars! (read more)
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Showing 31 - 40 of 450 Reviews
★★★★★
“Never let me down”
Written on: 25/03/2013 by jho3k (1 review written)
These guys really do work hard, on average I get a response in 10min or less. I use them personally and also at work for approx 40+ sites. Since we switched to Unlimited customer satisfaction is way up and my headaches are way down. They have been friendly and accommodating with all our requests and after being let down by another company previously (due to their over expansion) it has been a thoroughly refreshing experience. (read more)
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★★★★★
“Best hoster”
Written on: 25/03/2013 by jirikuruc (1 review written)
I have only the greatest experiences with Unlimited WH, they support is fast and professional. (read more)
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★★★★★
“First rate product and excellent customer service”
Written on: 25/03/2013
Unlimited Web Hosting have just successfully completed the migration of my Server VPS and prompted me to write this review. I've been with Unlimited Web Hosting since 2009 and have only had a very positive experience with the company. Customer service stands out and I am always surprised by both the speed of the response and the swift resolution of any issues - even customer generated! It feels like they have technical staff that are both knowledgeable and have a genuine interest in their... (read more)
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★★★★★
“Great web hosting and customer support!”
Written on: 24/03/2013
I was a bit skeptical when deciding to choose this hosting provider but I shouldn't have worried. The level of service is quite remarkable for the price you are paying! This explains why this provider gets so many good reviews and I have to say that they are well deserved. My website has suffered very minimal downtime, only once or twice if I recall in the first 6 months that I have been with them. When I have any problems I can just submit a support ticket and they will get back to you... (read more)
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★★★★★
“Excellent commitment to resolving my problem”
Written on: 20/03/2013
The Support Team worked around the clock on and off to try to resolve the problem we were facing with broken custom DNS settings. At every point they were reassuring and eventually resolved the problem. 6 out of 5 for tenacity and commitment to customer service! (read more)
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★★★★★
“Great Service - very quick response and resolution”
Written on: 18/03/2013
After trying to fix a problem myself using the online help files I had to concede and raise a ticket. To my amazement, when I looked in my email inbox there was a response already, about 5 mins after raising ticket, very impressed. Within 4 email exchanges the fault had been fixed and I was a happy bunny. The lesson for me is, don't spend too much time trying to fix something before asking for help. My expectations were low as my experience with corporate IT support is not good as I never... (read more)
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★★★★★
“Great Service and Great Support”
Written on: 16/03/2013 by jamesbartonx (1 review written)
I am very pleased with the help given by the unlimitedwebhosting support team. They are consistently friendly and helpful. They have assisted me in configuring my site to my specifications and I would say that they have gone beyond the call of duty. I feel confident that they are always on hand in case any issues arise. In my experience the hosting is very good, better than my previous host which was much more expensive. Recommended. (read more)
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★★★★★
“1st Class Web Host ”
Written on: 15/03/2013 by harpgear (1 review written)
Customer support not often needed. But the odd query I've sent in is usually answer minutes later. The new infrastructure introduced March 14 2013 is awesomely fast. It used to be adequate for the price. It's so fast now, I would say it represents excellent value for such a low cost web host service. There are no negative aspects from my point of view. (read more)
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★★★★☆
“great hosting, interesting customer service...”
Written on: 12/03/2013
Been with this company under a year after knowing nothing about the whole hosting, setting up a website process. Overall had a really good experience with this crowd. Hosting is very good and my website seems to be up the majority of the time (99.9% of the time...if not 100%!!). Some of the tools to get your website live / change your settings aren’t the easiest or prettiest to use but there are free ftp applications that you can put your site live at least. As for the customer service, I... (read more)
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★★★★★
“Dedicated and Knowledgeable Service Team”
Written on: 07/03/2013 by williampatton (1 review written)
This is why I've been with Unlimited Web Hosting for more than 3 consecutive years and brought customers from other hosting companies: the customer service is the best I've come across and the service provided vs the price is unbelievable. As a Web Developer I need to deal with lots of hosting companies for clients and I've never been treated with as much respect from them as I have from Unlimited (especially from [name removed], who always seems to answer my support tickets - and normally... (read more)
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Showing 41 - 50 of 450 Reviews
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Monious's Response to Monious's Review
Written on: 30/04/2013
Sorry to BEN ! I got his name wrong !