Unlimited Web Hosting - www.unlimitedwebhosting.co.uk Reviews
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Latest Reviews
★★★★★
“Fantastic Support always there when you need it”
Written on: 21/05/2013
I have had very few problems with my domains and websites but when I have, the support group have been right there, with a resolution within a few minutes. As a novice user and not too au fait with websites etc, this has been totally invaluable to getting my websites out there. I cannot praise them enough for their prompt, accurate and helpful replies. (read more)
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★★★★★
“Unlimited thanks for a great service”
Written on: 20/05/2013 by CurdridgeReadingRoomCharity
Unlimited provide an amazing level of round the clock support for the owners of Websites they host. 3 times in the last year I have received responses within 30 minutes - not just automated replies, but real action...even late at night or on a Sunday. Most notably, they bailed me out when I accidentally deleted key files by rolling back the website a few hours to a previous save and now they've just transfered the entire site to a new FREE charity account completely free of charge!! So, if... (read more)
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★★★★★
“Faultless Service Every Time”
Written on: 19/05/2013 by DamnFine
I've been using these guys now for almost a year and have nothing but the highest praise. I started building myself a website on a whim with no prior knowledge or experience. i chose Unlimited Web Hosting because of the ability to pay monthly and have been amazed at the level of service and customer support. they have walked a complete novice through everything and put right my many mistakes. i genuinely cannot fault them and would (and have) recommended them without question. i have since... (read more)
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★★★★★
“some of the best customer support on the net”
Written on: 19/05/2013 by adywtc
Have been with this company for some time now - whilst the whole plesk system is a little tricky to get your head round (especially for someone with no experience in this at all) This is made up and more by the customer service. Open a ticket within 5 minutes (approx) get a response and someone WILL help you. I have been stuck a few times, with domains and wordpress installs - opened tickets and EVERYTHING was resolved. I cannot express enough how good this service is. I would highly... (read more)
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★★★★★
“Unlimited Hosting Review”
Written on: 18/05/2013 by Mrblue1111
Signed up with these guys about 6 months ago. I'm new to web hosting and stumbled upon Unlimited Web hosting through Review Centre. Customer services - absolutely excellent, they go out their way to help and reply within minutes. Pricing - I feel guilty paying a ridiculous £3.30 per month, unbelievable value for money. Usability - Extremely simple and when you get stuck, help is only a email away. I host my e commerce website and its functioning brilliantly, I used the opencart module... (read more)
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★★★★★
“Helpdesk”
Written on: 03/05/2013
I had answers to my support questions within minutes - probably the best support I have ever used. Second time I have contacted these guys and both times faultless. Many thanks. (read more)
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★★★★★
“Best support team”
Written on: 02/05/2013
Can't recommend these guys highly enough, i have had a few problems moving my site from one host to unlimited web hosting. The support team assisted me through the whole process end to end. Highly recommended (read more)
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★★★★★
“Great Support Team”
Written on: 02/05/2013 by string28 (1 review written)
When ever i need help the support team are always great and get back to you right away. Ive hosted with other companies but i have to admit the support is way better then any of the other hosting companies ive tried. Would recommend 100% (read more)
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★★★★★
“Excellent tech support ”
Written on: 02/05/2013 by malik0206 (1 review written)
extremely value for money and the tech support is amazing, they will do everything they can to resolve any issues. I have 2 servers with them dedicated cloud and shared cloud and both of the servers perform excellently i highly recommend unlimited web hosting for tech support and server reliability (read more)
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★★★★★
“Incredible value for money”
Written on: 01/05/2013 by Jakejthompson (1 review written)
The support offered by the Unlimited Web Hosting staff is unmatched in my experience. Their prices really don't reflect the level of services you receive. I don't think I've ever had to wait more than 10 minutes for a response to a question. Highly recommended. (read more)
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Showing 1 - 10 of 438 Reviews
★★★★★
“Amazing Customer Service”
Written on: 30/04/2013
The value formoney is fantastic and the support available is second to one. I've used several hosts before and had different levels of service, however Unlimited offer the best yet and reply to tickets very quickly and efficenty! (read more)
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★★★★★
“Amazing, Responsive and spectacular”
Written on: 28/04/2013 by Luminative.Solutions
I've been using their services since the last 8-10 months or so now. And they've been one of the most amazing providers I've had so far. I've worked with a few companies for my hosting services but never have I received so timely and such a brilliant response to my queries and issues. For most of the time I get replies of my tickets within MINUTES! And that is one of the best thing about them. They reply back within minutes and solve any problems and answer all my queries which I... (read more)
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★★★★★
“Customer service experiences”
Written on: 26/04/2013
Nothing is ever perfect, but I have to say that all the issues that have arisen in setting up hosting, obtaining domains, design and getting a web-site up and working have been sorted out through a very prompt and creditable technical service team. (read more)
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★★★★★
“2 Years On”
Written on: 25/04/2013 by Monious (3 reviews written)
Two years after my last review I wanted to say Unlimited Web Hosting has got even better for customer support! Tonight I had some issues with my nameservers sorted out for me within 8 miniutes of contacting support. A very friendly helpful guy named Bob, waved his magic wand and I'm now ready to go. Thanks Bob and Thanks Unlimited Web Hosting.......AGAIN :-) (read more)
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★★★★★
“Awesome Customer Service!”
Written on: 24/04/2013 by Coachforbetter
I'll be completely honest and say that I have never received better customer service than I received today from IT Support within Unlimited Web Hosting; from Ash, and especially Nig from Unlimited Webhosting. Nig is an absolute star. Throughout the call, he went over and above what I would perceive as excellent customer service; he was patient, very helpful and really took his time with me when (as an IT novice), I was asking the silliest of questions...repeatedly. My issue was relatively... (read more)
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★★★★★
“A refreshing change ...”
Written on: 21/04/2013 by ukbasedcharity
Over the past 15 years, we've used several different hosts, including all the usual, UK based, suspects. Until now, it's been 15 years worth of continual disappointment, with only a choice between "cheap and nasty" or "eye wateringly expensive", so we've always been on the lookout for something better. Then, 6 months ago, we found Unlimited ... and we haven't looked back since. These people actually communicate with their existing customers, not just their prospective ones. Unlimited is a... (read more)
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★★★★★
“World Class Support”
Written on: 20/04/2013 by gppixelworks (1 review written)
Having used hosting, VPS and dedicated servers since roughly 1990 and many, many hosting companies I'd finally got lucky and discovered Unlimited Web Hosting. The worst part of running a website is the department that is, in most cases, incorrectly referred to as 'Support'. Some hosting providers are slightly better than other. None I've used would I rate 'good'. Generally 'support' people are poorly trained (if at all) and have limited actual working knowledge regarding troubleshooting... (read more)
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★★★★★
“The best customer service ever!”
Written on: 20/04/2013 by Joanne.Trapp
I have hosted with hundreds of different hosting servers that have just done what is said on the tin.. However unlimited web hosting goes above and beyond to help out with any query no matter how big or small. They have saved me time, money and stress! All for such a small subscription price too! I couldn't recommend this company enough. Absolutely perfect service. Thank you all at Unlimited Web Hosting! (read more)
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★★★★★
“Great service”
Written on: 20/04/2013 by Kerrg (1 review written)
Hardly ever have to contact their support (once a year maybe) but when I do it is usually evening or weekend. The response is not only fast - within 20 minutes tops - but most importantly the fix time is fast and has been sorted within 10 minutes of response. (read more)
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★★★★★
“These guys really are good!”
Written on: 17/04/2013
At first I was sceptical due to all the positive reviews, it just seemed too good to be true. As we have hosted on many providers before that have been simply appalling. These guys really are good, very fast online support, usually reply in a minute or two! and very accurate helpful replies from a technical team that really do know what they are doing and talking about! one of their advisors even posted me a little PHP code to help with something. Just try them out, you won't be... (read more)
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Showing 11 - 20 of 438 Reviews
★★★★★
“Great value for money and first class Tech support.”
Written on: 12/04/2013
Fantastic value, great tech support. (read more)
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★★★★★
“Great service and support”
Written on: 12/04/2013
I've run two hosting accounts with unlimitedwebhosting for several years, any time I've required urgent support on behalf of an ecommerce client they have been on the end of the phone, worked through the night to provide excellent support just when it was needed! Compared with 1and1 they are in different leagues, UWH win hands-down for vps and shared hosting. (read more)
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★★★★★
“Friendly and helpful support”
Written on: 10/04/2013 by DillyDog (1 review written)
As someone who struggles with understanding how the web works, I am more than pleased with the level of help I get every time I raise a support ticket. I always get a quick response, no matter what time of day or night and I am never left feeling baffled. When I have a problem with Plesk, which is quite often, I can always rely on someone sorting it all out for me. (read more)
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★★★★★
“Simply Amazing Support ”
Written on: 10/04/2013 by ryanmack
These guys are amazing, not only do they provide a really cheap and feature packed hosting platform their support is second to none, I have raised tickets with them before at 3AM and received quick and easy to follow instructions especially from one advisor who is a godsend. I can not recommend them highly enough. A* from me. Thanks!! (read more)
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★★★★★
“Flawless customer service”
Written on: 08/04/2013 by rinzence (1 review written)
I have nothing but love for these guys. The customer service has been so fantastic. Immediate responses, all my problems solved. i genuinely have no stress if something goes wrong as these guys respond right away with a solution. Shout out to Ben. Super cheap too. (read more)
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★★★★★
“Fantastic support ””
Written on: 28/03/2013
These guys really do work hard, to make me happy I have only the greatest experiences with Unlimited they support is fast and professional. (read more)
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★★★★★
“Unbeatable”
Written on: 27/03/2013 by GrandadZapaz (1 review written)
Used the company for years, Successful server migration completed over the last few weeks and as usual support that is as good as it can get. There really isn't a better web hosting company than this. Puts the "big boys" to shame. (read more)
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★★★★★
“Fantastic support ”
Written on: 26/03/2013
I've been really impressed by UWL. As a novice setting up my first site I've needed quite a bit of support and they've been brilliant. My questions are answered very quickly and the support staff are very helpful. If I was to suggest an improvement I would say that they're Knowledge Base guides could be a little clearer for beginners, but this is a minor point. Overall a definite 5 stars! (read more)
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★★★★★
“Never let me down”
Written on: 25/03/2013 by jho3k (1 review written)
These guys really do work hard, on average I get a response in 10min or less. I use them personally and also at work for approx 40+ sites. Since we switched to Unlimited customer satisfaction is way up and my headaches are way down. They have been friendly and accommodating with all our requests and after being let down by another company previously (due to their over expansion) it has been a thoroughly refreshing experience. (read more)
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★★★★★
“Best hoster”
Written on: 25/03/2013 by jirikuruc (1 review written)
I have only the greatest experiences with Unlimited WH, they support is fast and professional. (read more)
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Showing 21 - 30 of 438 Reviews
★★★★★
“First rate product and excellent customer service”
Written on: 25/03/2013
Unlimited Web Hosting have just successfully completed the migration of my Server VPS and prompted me to write this review. I've been with Unlimited Web Hosting since 2009 and have only had a very positive experience with the company. Customer service stands out and I am always surprised by both the speed of the response and the swift resolution of any issues - even customer generated! It feels like they have technical staff that are both knowledgeable and have a genuine interest in their... (read more)
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★★★★★
“Great web hosting and customer support!”
Written on: 24/03/2013
I was a bit skeptical when deciding to choose this hosting provider but I shouldn't have worried. The level of service is quite remarkable for the price you are paying! This explains why this provider gets so many good reviews and I have to say that they are well deserved. My website has suffered very minimal downtime, only once or twice if I recall in the first 6 months that I have been with them. When I have any problems I can just submit a support ticket and they will get back to you... (read more)
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★★★★★
“Excellent commitment to resolving my problem”
Written on: 20/03/2013
The Support Team worked around the clock on and off to try to resolve the problem we were facing with broken custom DNS settings. At every point they were reassuring and eventually resolved the problem. 6 out of 5 for tenacity and commitment to customer service! (read more)
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★★★★★
“Great Service - very quick response and resolution”
Written on: 18/03/2013
After trying to fix a problem myself using the online help files I had to concede and raise a ticket. To my amazement, when I looked in my email inbox there was a response already, about 5 mins after raising ticket, very impressed. Within 4 email exchanges the fault had been fixed and I was a happy bunny. The lesson for me is, don't spend too much time trying to fix something before asking for help. My expectations were low as my experience with corporate IT support is not good as I never... (read more)
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★★★★★
“Great Service and Great Support”
Written on: 16/03/2013 by jamesbartonx (1 review written)
I am very pleased with the help given by the unlimitedwebhosting support team. They are consistently friendly and helpful. They have assisted me in configuring my site to my specifications and I would say that they have gone beyond the call of duty. I feel confident that they are always on hand in case any issues arise. In my experience the hosting is very good, better than my previous host which was much more expensive. Recommended. (read more)
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★★★★★
“1st Class Web Host ”
Written on: 15/03/2013 by harpgear (1 review written)
Customer support not often needed. But the odd query I've sent in is usually answer minutes later. The new infrastructure introduced March 14 2013 is awesomely fast. It used to be adequate for the price. It's so fast now, I would say it represents excellent value for such a low cost web host service. There are no negative aspects from my point of view. (read more)
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★★★★☆
“great hosting, interesting customer service...”
Written on: 12/03/2013
Been with this company under a year after knowing nothing about the whole hosting, setting up a website process. Overall had a really good experience with this crowd. Hosting is very good and my website seems to be up the majority of the time (99.9% of the time...if not 100%!!). Some of the tools to get your website live / change your settings aren’t the easiest or prettiest to use but there are free ftp applications that you can put your site live at least. As for the customer service, I... (read more)
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★★★★★
“Dedicated and Knowledgeable Service Team”
Written on: 07/03/2013 by williampatton (1 review written)
This is why I've been with Unlimited Web Hosting for more than 3 consecutive years and brought customers from other hosting companies: the customer service is the best I've come across and the service provided vs the price is unbelievable. As a Web Developer I need to deal with lots of hosting companies for clients and I've never been treated with as much respect from them as I have from Unlimited (especially from [name removed], who always seems to answer my support tickets - and normally... (read more)
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★★★★★
“Fantastic Service AS USUAL”
Written on: 04/03/2013 by MrMemory13
Had a problem today when my business e.mail stopped working for no reason. As usual just a few minutes after raising the problem with the guys they had come back to me to see what they could do, its taken most of the day but its now sorted out. Nothing is ever too much trouble and this together with their fantastic 'low priced' web hosting service is why I would recommend them. (read more)
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★★★★★
“Great Services”
Written on: 04/03/2013 by quadra
Fantastic services, very fast response time when things goes wrong or you have a technical question. With their internal service update, one of my website hosting was down. Raise a tech. ticket and got a reply within 5 mins and suggest action. Website back online within the hour. Will highly recommend to anyone. (read more)
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Showing 31 - 40 of 438 Reviews
★★★★★
“Great support and service”
Written on: 26/02/2013
Interesting... when I read the review on here for the first time I thought that something suspect must be going on as these guys had so many positive reviews. I must admit that my experience has proved that even if not all of them are legit, then there is good reason to believe that a good number are. We've been using Unlimited WebHosting for the last 2 1/2 years for hosting a number of VPS servers and in general we've had a great experience. I'm not saying things never go wrong, but on... (read more)
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★★★★★
“Great web hosting. Great customer service.”
Written on: 26/02/2013 by Jeemboh (1 review written)
We've been with Unlimited for a few years now and the experience has been entirely positive. The hosting itself has been almost glitch free and on the rare occasions there was a problem the Unlimited team was across it - usually within minutes. This kind of proactive customer support is unique in my experience of web hosting companies. They recently upgraded us to their new hosting platform. The migration went without a hitch and the downtime was much less than I had expected. I can't... (read more)
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★★★★★
“Very fast initial response”
Written on: 25/02/2013 by SCF1953
We had some minor problem uploading changes to our site and the technical team responded so swiftly, almost before we had asked them for help. Eventually the issue was resolved but the main thing that struck us was the speed of the initial response. Very fast when theses days you expect to be waiting in a queue for hours. Pleasant manner too. (read more)
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★★★☆☆
“Constant problems with WordPress”
Written on: 23/02/2013
1. Five stars for customer support 2. One star for WordPress "compatibility" ----------------------------- That's 3 out of 5 in total Great and friendly support staff always willing to help and assist regardless the problem. However, when it comes to WordPress, the server is not quite friendly. Beside, App Installer is never up to date with the latest version of WordPress. I had to upgrade manually from Admin and sometimes it ends up with long lasting "maintenance" message. There are... (read more)
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★★★★★
“Brilliant”
Written on: 22/02/2013
Absolutely brilliant service these guys provide! Any issues I come across, I can just open a support ticket and I can guarantee that it'll be answered at worst within an hour or two at any time of the day. They always have good solutions as well and try to get things fixed as quick and as best as they can. I am really impressed with their service. (read more)
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★★★★★
“Simply the best in an IT world of indifference! ”
Written on: 20/02/2013 by SylviaB1911 (1 review written)
Running a business I have tried so many solutions for our server hosting, at best the attitude was terrible, at best! Unlimited WebHosting on its entire team (fabulous group) was there for me from day 1. Always accessible, always friendly and most importantly - professional and useful! Nick has just sorted me out without me moving a finger, after about 12 hours of complete desperation. (should have talked to them first!) The great thing about this company is way beyond their hosting... (read more)
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★★★★★
“Excellent Servie, Reliable and Fast”
Written on: 18/02/2013 by ohdae5u (1 review written)
Having been with my previous hosting company for almost 10 years, I was reluctant to switch hosts but with the level of service taking a dive bomb (numerous delayed emails, loss of emails, downtime and increased cost for hosting), I'd had enough. After 7 months of empty promises I lost patience and then came across this site whilst hunting for a new reliable host. I read numerous reviews and settled on Unlimited Webhosting. In the 3 months or so I've been with Unlimited Webhosting I have... (read more)
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★★★★★
“Superb customer service”
Written on: 14/02/2013
I've had a big problem when my website went down and I could no longer see any files in a browser. Unlimited Web Hosting took the problem (as it was way beyond my skillset) and totally solved the problem for me. Tey actually mafe changes to one or two of the files for me. They went beyond what they really had to do, and they did with a smile. I was very impressed indeed. Unlimited Web Hosting is BY FAR the best hosting solution I've come across. Their customer service and tech support are... (read more)
Visit unlimitedwebhosting.co.ukKoseenfo's Comment
Written on: 18/02/2013
Configuring email to my webmail forwards:
(Name removed)(hope he doesn't mind being the spotlight) took the time to understand the issues and present a solution that worked.
Heartily recommended.
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★★★★★
“Fantastic Service...”
Written on: 11/02/2013 by Tina-I
I don’t normally write reviews but thought this time I will as it was all the other reviews on here which helped me in my decision to go with Unlimited Web Hosting. First of all you cannot argue with price or the service. I used the free site builder option that comes with the package to build a new website from scratch! It all went well, I was fully supported with any issues or help I needed. The support team are really fantastic and respond to emails right away, I’ve never had to... (read more)
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★★★★★
“The best hosting company we have ever dealt with”
Written on: 08/02/2013 by Motech (1 review written)
We have dealt with many hosting companies over the years with some good times and some bad times. Unlimited are by far and away the best hosting company we as a company have ever dealt with. Nothing is too much for them, they go over and above what is expected and the speed of response is incredible. The quality of their VPS is better than dedicated servers we have had off other suppliers. I have no problem in recommending them to business associates and friends alike. (read more)
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Showing 41 - 50 of 438 Reviews
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Monious's Response to Monious's Review
Written on: 30/04/2013
Sorry to BEN ! I got his name wrong !