Quick Lens www.quicklens.com.au Reviews

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★★☆☆☆
2.0 / 5
37
27% of users recommend this
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Latest Reviews

★☆☆☆☆

“terrible”

Written on: 11/03/2016 by MaddoxHoover265 (1 review written)

Items out of stock and terrible communication… Read Full Review

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★☆☆☆☆

“Avoid - not worth the delay”

Written on: 23/02/2016 by benmajoe (1 review written)

Stay away. It took them 5 days to ship the order from Singapore to Perth because they did not have the contact lenses in stock. This was not stated on their website. They sent the lenses via DHL ecommerce where the package sat in their Singapore facility for another 7 days before it finally left Singapore. They were only prepared to offer a refund of the $9.95 shipping cost. The customer complaints online centre was unhelpful. Entirely dissatisfied with the experience… Read Full Review

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★☆☆☆☆

“Fake lenses!”

Written on: 12/11/2015

couldn't see much out of my lenses I ordered from quicklens.co.nz had my eyes retested to make sure, and no it wasn't my eyes, the lenses were fake rip offs. No reply yet from their customer services...based on other reviews here I'm not expecting any reply from them. Don't waste your money like i did!… Read Full Review

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★★★☆☆

“quicklens.com.au is not very quick”

Written on: 18/07/2015 by maniacmom1221 (1 review written)

First of all, if price is your #1 objective, this is the place to order your contact lenses from because, according to my own searches, no one can compete with the prices this site offers. And they have 'specials' that are very inviting...just make sure you understand there can be delayed delivery and can not be in a hurry to receive your order. Next, IF you wear toric lenses, make sure to place your (re)order at least 1 month before you'll need them because it definitely takes at least 4… Read Full Review

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★★★★☆

“Never had problems”

Written on: 28/04/2015

I have been ordering contacts from Quicklens for about 2 years. Other than the fact it takes about 2-3 weeks for delivery, I have had no other problems. I just order new ones a month or so before I need them. Price is about 1/2 of what I can buy the lenses anywhere else I have looked. To those that complain the site lies about being from australia, this is copied directly from the website: "Unfortunately, we do not have a health provider number as we are an overseas based company." So they… Read Full Review

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★☆☆☆☆

“Appauling”

Written on: 02/04/2015 by Kelly290 (1 review written)

Waiting over 2 weeks and still no delivery of contact lenses. Hold themselves out as an Australian supplier, but in fact they are in Asia. No explanation given other than blame placed on Australian postal services… Read Full Review

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Ryken's Comment

Written on: 07/09/2015

Did you end up getting your contact lenses? I just ordered mine after I checked the reviews.

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★☆☆☆☆

“CHEAP, ARRIVED BROKEN, GIVE RED EYES AND PAIN”

Written on: 02/04/2015 by LylaClayton (1 review written)

Do not order these lens. Very cheap and bad quality. Most come with split in rim. Other lens which appears fine, hurts to be worn. Very painful. Red eyes. It is not worth the risk with this company. Bad products… Read Full Review

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★☆☆☆☆

“QUICKLENS - NO DELIVERY”

Written on: 21/11/2014 by exMurdock141 (1 review written)

Ive never seen worse supplier as them. Order placed more than a month ago and still havent received any goods. Ive contacted them by an e-mails, no response. They do not provide any phone contact. DONT BUY FROM THIS SITE IF U DONT WANT TO LOSE YOUR MONEY!!!… Read Full Review

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★☆☆☆☆

“Misleading Website”

Written on: 21/05/2014 by MaverickSharpe (1 review written)

Website is deceiving. Looks like it's an Australian company but it's not. 1. Got charged international transaction fee from my bank. Advertised prices in Australian Dollars, but I was really paying in Singaporean Dollars. 2. Products shipped from Singapore. Took over 2 weeks, when I thought they would be shipped in Australia. 3. Did not provide a health insurance number so can't claim from my health insurer… Read Full Review

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★★★★☆

“Best and Cheapest”

Written on: 05/05/2014 by True-Blue (1 review written)

I have ordered 3-4 times from Quicklens now and it has really been a pleasing experience so far. Cant believe so many negative reviews but maybe people do not care to review when it has been a good experience. I had researched all over the internet and found their prices most competitive. Initially I was about to order from OPSM for a box of my prescription lenses and I was told it would cost me 40$. Got the same box from Quicklens at 21$. Shipping might take a while but mine has taken about… Read Full Review

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★☆☆☆☆

“DO NOT BUY FROM THIS OPERATOR”

Written on: 31/03/2014 by 487Smith (1 review written)

WARNING ... dodgy overseas company. They do NOT provide you with Australian products and it takes months for their rubbish to get to you, They said they offer a provider number for health care funds and then I found out they dont have one and after 2 months when got lenses they were nearly out of date and no invoice They pretend to be Australian provider and there are from Asia and all their contact lenses are from Asia WARNING WARNING WARNING DO NOT BUY FROM THESE PEOPLE… Read Full Review

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★☆☆☆☆

“Warning bad company!”

Written on: 27/03/2014 by 45Kirkland (1 review written)

Im from australia and i ordered a box of lenses. 10 weeks and i still havnt received them! Contacted customer service and they lie saying the courier returned them to singapore distribution centre! This is completely false information this business is not australian. I recommend you buy your lenses direct from specsavers they are cheaper and come in a few days or collect direct from your local store… Read Full Review

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★☆☆☆☆

“Totally misleading wont refund when failed to supply”

Written on: 26/03/2014 by Aracely1976 (1 review written)

Buyer beware!!! I bought contact lenses from them which didn't arrive. They told me to wait and still nothing. They make out they are an Australian Site but they are Asian and NOT Australian products they are sent from overseas in Singapore. They didnt supply health care provider number for health fund claims, They sent automated replies and then finally said they would not refund my money even though I did not receive the lenses. They would NOT supply an invoice which they said they would… Read Full Review

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★☆☆☆☆

“Not reliable, cheat!!!”

Written on: 20/12/2013

I ordered from their Nz site, wonder how they can have domains for nz & au when they only seem to have a physical address in Singapore. Anyway, they obviously tried to cheat me by sending me daily wear lenses instead of the longer wear I ordered. If I hadn't read the boxes first , I could've gotten eye infections ifI ended up wearing them longer than a day, even with all the care etc... I do the ones they sent was only intended for daily wear, says so in the boix, duh! They're obviously trying… Read Full Review

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★★★★★

“Good enough for me”

Written on: 19/06/2013 by georgie_hood (1 review written)

I don't really have anything bad to say about these lenses. In the few times I've ordered, I've received the lenses in good condition. I didn't think they'd arrive on time but to my relief, they did. To my surprise, I encountered no problems during the ordering process (problems are usually something to be expected). As for the price, it's not that bad. … Read Full Review

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★★★★★

“Great Service and Specials!”

Written on: 07/05/2013

Been a customer of Quicklens for nearly two years now and cannot complain at all. My orders arrive on time, with the odd one arriving a bit late due to customs which is to be expected. I generally try time my next order with one of the regular specials that they post on their Facebook page, although I usually just order the Acuvue Oasys as they're my favourite. Unfortunately, they're not always on special. In general, I would recommend Quicklens to my friends as they're a good company and as a… Read Full Review

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★★★★★

“Quick & Easy”

Written on: 14/03/2013 by MJ28 (1 review written)

I am not usually one to write reviews, but found the negative reviews for Quicklens on this site after I placed my first order on 5 March. My 2 boxes of minus contact lenses arrived today (14 March) - well within the 10 day delivery time. I received a confirmation email on 6 March confirming that the items had been shipped. I ordered Acuvue Oasys lenses which are quite popular. Given the other negative experiences, I'd suggest maybe ordering smaller amounts. … Read Full Review

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★☆☆☆☆

“FRAUDSTERS UNCONTACTABLE”

Written on: 12/03/2013

DONT EVER BUY FROM THESE FRAUDSTERS. I have tried contacting them so many times about sending me the wrong lenses. They never ever respond. I've been duped of $500. Fairtrade cannot even contact them… Read Full Review

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★★★★★

“Will Buy Again”

Written on: 20/02/2013

I purchased from this site after a recommendation from a friend. I was charged correctly and very cheap. I wear minus and it is obvious when selecting your prescription if you choose minus or plus. It will state it is out of stock from what I can gather. My lenses arrived about 10 days later as advised at checkout. Lenses work fine and are of good quality and I made a huge saving on the lenses I wear. OPSM had a 25% discount at the time and it still worked out much cheaper with the discount and… Read Full Review

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★★★★★

“Good one”

Written on: 16/11/2012 by commandoarjun (1 review written)

I didn't feel any kind of trouble while purchasing on this site. I got the fantastic deal and delivered within five days with registered post. There are no defects or loot. But it is true that they don't provide any phone contacts, which can be quite worrisome in the case of wrong orders or deliveries. Well I liked it… Read Full Review

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