The Gothic Shop Reviews - www.the-gothic-shop.co.uk

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★★★★★
4.9 / 5
98% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★★★★★

“Fishtail Skirt”

Written on: 09/07/2014 by jpnuman79 (1 review written)

Ordered this skirt for a concert and by the time it came round ended up too big she came to the rescue and was most helpful in swopping it in all good time. Skirt looks great and had some positive comments, really pleased with it… Read Full Review

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★★☆☆☆

“Fit isn't even close”

Written on: 26/05/2014 by NewUser1999 (1 review written)

I ordered the mens buckle black gothic trousers. After waiting over a month for them to arrive I was extremely disappointed to find they weren't even close to fitting. I checked the size chart to make sure they would be the right size. They look great and would have gone perfect with my brides dress and accessories. Unfortunately no time to return them because my wedding is next week. I won't be ordering from you again… Read Full Review

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Thegothicshop's Response to NewUser1999's Review

Written on: 29/05/2014

Thank you for your feedback. Your order was placed 9 May and dispatched the same day to your address in USA using Royal Mail International (RU448918610GB) which takes approx 5-10 WORKING days. Your order was delivered 24th May (11 working days). We always accept returns if items don't fit and if you can provide photo evidence that the waist doesn't measure 32 inches as ordered then you don't even have to send them back for a refund.

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★★★★★

“Beautiful Goth Jacket”

Written on: 24/05/2014 by Mattinglyro411 (1 review written)

I bought a beautiful satin and lace jacket which I was extremely pleased with and have received so many wonderful comments when wearing this. I have informed all where I purchased this from and what a superb first class service I received. Excellent communication and very helpful and understanding staff… Read Full Review

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★★★★★

“Great!”

Written on: 09/12/2013

Wonderful coat and such fast (and reasonably priced) shipping to France: I received it in 3 days!! So much better than most similar e-shops here! Amazing service, thank you! I will be back and will share your address with friends… Read Full Review

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★★★★★

“Black cotton party dress with ribbons and bow”

Written on: 24/09/2013

Lovely dress, good fit. Very fast delivery… Read Full Review

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★★★★★

“Amazing customer service”

Written on: 21/07/2013

Excellent customer service and super fast delivery! I ordered a coat that was too big for me (my mistake), returned it to be refunded and ordered the right size. Returning was easy, I got refund in a few days and my new order arriwed in a few days (outside UK). I couldn't be more satisfied with their customer service! Now I'm a happy owner of the most beautiful winter coat I've ever had. The size charts and product descriptions are very accurate and helpful. Clothes are awesome and of good… Read Full Review

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★★★★★

“view,purchase deliver WOw”

Written on: 19/03/2013 by audiepaudie (1 review written)

I purchased a lovely coat really nice detail, good quality, nice fit,couldn't be happier I was dubious about buying online but not now! Buying from your store was so easy the clothes are amazing I WILL BE BACK… Read Full Review

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★★★★★

“Excellent Online Shop”

Written on: 24/02/2013 by Kazza10 (1 review written)

Fantastic customer service, fantastic delivery time, fantastic prices, fantastic quality clothes. I will definitely use this site again and would recommend to everyone. It's often a risk with online ordering but not with The Gothic Shop… Read Full Review

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★★★★★

“Fantastic - Becca”

Written on: 11/12/2012

Great product, arrived within days and advised of status at every stage of process. Very very efficient service… Read Full Review

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★★★★★

“Excellent quality, value and customer service!”

Written on: 08/11/2012 by Scottishsaintee (1 review written)

I placed my order for a couple of tops on Tuesday evening. They were dispatched on Wednesday and arrived safe and sound Thursday morning. Fabulous, prompt service. Well packaged. Very reasonable delivery charges. The items I purchased were exactly as described and of excellent quality and value for money. Very impressed! Will definitely shop here again and recommend to friends!… Read Full Review

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★★★★★

“Couldn't be happier”

Written on: 29/08/2012

I'm pleased with everything from the bag that I ordered to shipping to customer service… Read Full Review

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★★★★★

“Happier than You Can imagine”

Written on: 28/06/2012 by cemeteryraven (1 review written)

Thank you so much for the Dreadlock wig. I used braid synthetic dreads into my hair all of the time and since I have had to have my head shaved I thought I'd never achieve this look again. I have a collection of wigs but I thought the synthetic dread look was now out of the question. I was wrong! This wig looks even better than when I used to braid the same kind of extensions into my own hair (and it's a lot less hassle!) Also arrived promptly the next day and I am really looking forward to… Read Full Review

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★★★★★

“Great website, quick delivery and beautiful stuff!”

Written on: 14/06/2012 by coflover (1 review written)

Thank you so much GOTHIC-SHOP for the fast delivery of my 2 beautiful dresses. I ordered from Holland and within a week the dresses were here. Great quality and even more beautiful than the pictures showed. I am totally happy with such a complete website, you'll be seeing me again soon!… Read Full Review

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★★★★★

“Pleasure to deal with!”

Written on: 08/05/2012 by sanguineous (1 review written)

I bought stuff from The Gothic Shop on April 30. Everything was of top quality! I'm sure my look will be unique :) I really enjoyed dealing with The Gothic Shop, they treat people nicely, ship fast and give quick responses to all questions and comments. And, the shipping was fast, my item was shipped the next day after purchasing, and reached me in 7 days (Middle Asia). Thanks!… Read Full Review

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★★★★★

“PERFECT!...PERFECT!...PERFECT!...”

Written on: 04/05/2012 by SnowdoniaMum (1 review written)

I bought a top (size 8) and dress (size 8-14 freesize) for my 11 year old daughter. They both fit her really well. The dress is for her mini-prom. Both items are good quality at a great price. Postage and packing is very reasonable and very quickly dispatched. Communication is excellent and a very good company to deal with. I would highly recommend them and will definately buy from them again. Many thanks....xx… Read Full Review

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★★★★★

“Wonderful experience with this site, highly recommended!”

Written on: 04/02/2012

Amazing website, easy to navigate and my order was dispatched promptly and arrived quickly. I was pleasantly surprised that it offered bigger sizes and reasonable international shipping prices. Thank you very much for the wonderful service, I will definitely be buying from this website again!… Read Full Review

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★★★★★

“Fast delivery, excellent service”

Written on: 09/06/2011

First time buying from the Gothic Shop and it won't be the last. Top was just what I was looking for and well priced. I wanted it for a specific event and was delighted with the speed of delivery (2 days from ordering). The sizing seems pretty good i.e. realistic and accurate. Plus a range of sizes, not just for the skinny! The website could use better photos, less posing and better views of the clothes, for example sometimes you can't see the shoulders of the garments for the model's hair… Read Full Review

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★★★★★

“This lady offers a wonderful and very fast service ....”

Written on: 22/02/2011

This lady offers a wonderful and very fast service . Over the moon with the skirt it's beautiful ! ... Have already recommended the site to other friends . Wishing you all the very best for the future and i will be back for more items ... Thankyou so very much again ... Neen x… Read Full Review

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★★★★★

“Hi Julia, ”

Written on: 17/02/2011 by Ethelian (2 reviews written)

Hi Julia,

the skirt abd top i ordered for my partner arrived yesterday,16/02/2011. thank you very much for the excel;lent service, as always. She was really pleased with both items.

Best regards

Eth… Read Full Review

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★★★★★

“Perfect Shop, Really fast shipping, cute and quality...”

Written on: 11/02/2011 by Marie13 (1 review written)

Perfect Shop, Really fast shipping, cute and quality items but for internationals buyers are higher prices... I would only slightly improve the descriptions of items, have more sizes and maybe more choice... Thank you so much =) A+++++
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