Betta Living Reviews - www.bettaliving.co.uk

★★★★☆
4.3 / 5
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Latest Reviews

★★★☆☆

“Finance”

Written on: 23/08/2016 by knh1 (3 reviews written)

Don't touch the finance. Incorrect details given at the time of ordering have left me still out of pocket to the tune of £300, 2 weeks after the issue was identified. It took betta living just over 2 weeks to inform me that the deposit had not been received.So, a total of 4 weeks and counting. Bettaliving have been no help, wanting me to pay the deposit again,which I refused to do, but I then had to pay for the fitting (£315), because they refused to release those funds. Not a happy bunny… Read Full Review

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★★★☆☆

“Finance”

Written on: 23/08/2016 by knh1 (3 reviews written)

Don't touch the finance. Incorrect details given at the time of ordering have left me still out of pocket to the tune of £300, 2 weeks after the issue was identified. It took betta living just over 2 weeks to inform me that the deposit had not been received.So, a total of 4 weeks and counting. Bettaliving have been no help, wanting me to pay the deposit again,which I refused to do, but I then had to pay for the fitting (£315), because they refused to release those funds. Not a happy bunny… Read Full Review

By Bettaliving1

Written on: 24/08/2016

Sorry to read this, please would you forward your postcode or b reference number in order for us to locate your details and look into this further. Kind regards, Naila Customer Services.

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★★★★☆

“A difficult start but a happy ending”

Written on: 19/08/2016 by Forendy75 (1 review written)

We asked Betta Living Kitchens to design supply and fit our kitchen. Our planning and design meeting went well and we told the planner what we wanted, the plan was drawn up and a price agreed. The surveyor then came and found that the planner had underestimated by £1100 but, credit where credit was due we were not asked to pay the extra. Betta Living did a split fit which means that they rip out one day and start the fit at a later date. The fit out date was fixed and I called to confirm it… Read Full Review

By Bettaliving1

Written on: 22/08/2016

Thank your for taking the time to write this review. We are glad to hear that although you had problems in the beginning, you are now happy with your brand new kitchen. We do apologise for the issues that you had experienced but we hope this does not deter you from returning to Betta Living. I wish to pass on your kind comments to the fitter however am unable to locate your details. Please would you forward me you post code or contract number so i can find your order. Kind regards, Naila Customer Services.

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★★★★★

“B73699”

Written on: 18/08/2016 by JaniceJanuszewski (1 review written)

My fitter was very polite, helpful and turned up generally on time. He moved a lot of the stuff himself as I couldn't and tidied up afterwards with minimal mess. I do think this has been quite expensive but I cannot fault the fitter or the staff in Manchester who accommodated my change of date twice. The fitter made every effort to reassure me that it would all fit and he was right. He was an excellent person to have in your house and I trusted him totally. Thanks need to go to him… Read Full Review

By Bettaliving1

Written on: 19/08/2016

Thank you for taking the time to leave this 5* review, we really do appreciate it! It's very good to read that you are happy with the installation of your furniture! I will ensure these comments are passed onto the relevant people including the fitter, Lee . Kind regards, Vanessa. Customer Services.

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★☆☆☆☆

“Worst Experience of My Life and 9 weeks on - still...”

Written on: 12/08/2016 by LorraineRimmer (1 review written)

Worst experience of my life! Buying a kitchen should be every woman's dream, spending time with the designers and making it look exactly like you have always imagined it to look. If this is your dream to have a kitchen you have always wanted that meets your design and is delivered in a timescale that is agreed between you and the company you chose to build it for you, then do NOT choose Betta Living! for 6 weeks i was left without a kitchen tap! wrong units delivered, replacements delivered in… Read Full Review

By Bettaliving1

Written on: 13/08/2016

Sorry to hear this, please accept my sincere apologies for the issues you're having with your kitchen. I would like to resolve these issues, however I am unable to locate your order. Please can you reply back with either your "B" reference number or your full postcode? Kind regards, Vanessa. Customer Services.

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★★★★★

“Our new kitchen”

Written on: 11/08/2016 by hpMacKinnon1979 (1 review written)

We are delighted with our new kitchen . The fitters were great from start to finish and I would definitely recommend your company to anyone … Read Full Review

By Bettaliving1

Written on: 12/08/2016

Thank you for taking the time to write this review following your kitchen installation however I am unable to locate your order and not able to pass on your kind words to all involved. Would you be so kind as to reply with either your "B" order reference or your full post code? Thanking you in advance. Kind regards Lesley Customer Services

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★★★★★

“Betta Living kitchen fitting ”

Written on: 11/08/2016

Just had a new kitchen fitted in three days! We are very, very happy with it. The worktops, doors and fascias are high quality and solid. From design to finish Betta Living are very efficient. The fitter was extremely friendly, informative and meticulous. He organised the electrician and gas fitter. We were impressed by his work ethic and would certainly recommend him and Betta Living… Read Full Review

By Bettaliving1

Written on: 13/08/2016

Thank you very much for this 5* review, we really appreciate it! Would you be so kind as to reply with either your "B" reference number or full postcode so I can ensure your lovely comments are passed onto the relevant people? Thrilled to hear that your happy with your kitchen installation and that you would recommend Betta Living! Kindest Regards, Vanessa. Customer Services.

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Hollamby1964's Comment

Written on: 16/08/2016

Ref no B73207

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By Bettaliving1

Written on: 18/08/2016

Thank you very much for the reply. I will ensure your comments are passed onto the relevant people. Kind Regards, Customer Services

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★☆☆☆☆

“ Numerous installation cancellations ,from Betta Living ”

Written on: 10/08/2016 by ZionSpence (1 review written)

Ordered what seem to be a lovely kitchen it was delivered over two weeks ago we have been told 4 dates for fitting , and each Time they were cancelled with no explanation . The only time we knew was when the fitters didn't turn up ,we also had to pay for a skip to take the old kitchen away which now has to go back empty as we are still waiting for the kitchen to be fitted I would suggest you don't buy kitchen or anything from Betta living because they let you down once they have taken all… Read Full Review

By Bettaliving1

Written on: 10/08/2016

Sorry to hear this, please accept my sincere apologies. I would like to resolve this issue, however I am unable to locate your order. Please can you reply back with either your "B" reference number or your full postcode? Kind regards, Vanessa. Customer Services.

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★★★★★

“The design and consultation was very good and we...”

Written on: 09/08/2016

The design and consultation was very good and we didn't feel pressured at all. They happily came back when we had to alter the design. The delivery men were polite , helpful and careful with the delivery placing it where we wanted. The fitting was outstanding. He was hardworking , a perfectionist in achieving the best fit and polite and tidy. He worked hard to ensure he finished in the scheduled time scale. I would definitely recommend him as your fitter. Overall an excellent service. We have… Read Full Review

By Bettaliving1

Written on: 09/08/2016

Thank you for choosing Betta Living and for your 5* review! We really appreciate your kind comments and its brilliant to hear that you're very happy with your overall experience. Would you be so kind as to reply with either your "B" reference number or your full postcode so we can trace your details and ensure your comments are passed on to the relevant people? Kind Regards, Vanessa. Customer Services.

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★★★★★

“Excellent service from a guy named shuli”

Written on: 07/08/2016 by FreddyBurnham (1 review written)

Excellent anday fast service from this guy. Definitely recommend him… Read Full Review

By Bettaliving1

Written on: 08/08/2016

Thank you for your feedback, we really appreciate your comments. Would you be so kind as to reply with either your "B" reference number or your full postcode so we can pass on your kind comments to Shuli. Kind regards, Vanessa. Customer Service

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★★★★★

“After sales servce.”

Written on: 07/08/2016 by Madelynn125 (1 review written)

I had a beautiful small kitchen installed in my flat with minimal disruption and by a charming man. I was very pleased with the whole thing and when some time later, the hinges on some of the doors, dropped, I was contacted several times to up-date me about the date and time I could expect a fitter to come and fix them. He duly arrived at the time stated, was polite and willing and did a good job of putting things right. I could not have expected better service. Well done Betta Living… Read Full Review

By Bettaliving1

Written on: 08/08/2016

Thank you very much for taking the time to write this review! Its fantastic to hear that you are happy with your new kitchen. Would you be so kind as to reply with either your "B" reference number or your full post code? We will then be able to pass your comments onto the correct people. Thanking you in advance. Kind regards, Vanessa. Customer Service.

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★★★★★

“Another lovely set of bedroom units”

Written on: 03/08/2016 by IanVicks (1 review written)

Just had fitted a second set of bedroom units. The experience with Betta Living has been very good throughout - from the initial sale to the delivery and fitting. The fitter had been to us before so we knew that he would do a good job, getting on quietly and asking for our input when necessary. The units themselves look really lovely - just waiting to finish the room decoration off now… Read Full Review

By Bettaliving1

Written on: 04/08/2016

Thank you for this review. We really appreciate your comments, I would like to pass your comments on however I have no details please can you kindly reply with either your b reference number or postcode.
Kind Regards Laura Customer Service Team

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★★★★☆

“Pan Draw Repair”

Written on: 03/08/2016 by Izayah467 (1 review written)

Having spoken to the advisor, he assured me that a fitter would call me and arrange a convenient time to come. He then asked me to call back at a certain time to confirm if the fitter had called. When I said I hadn't received a call he dealt with my query within the hour and assured me a fitter would be with me that evening. When they arrived they carried out the repair and were very amenable and pleasant. So I wanted to carry out this review because I was so impressed with the service… Read Full Review

By Bettaliving1

Written on: 04/08/2016

Thank you for taking the time out to write this review. Really happy to hear everything worked out. I would like to pass your comments over unfortunately you haven’t left any details please can you reply back with either your b number or postcode Kind regards Customer services

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★★★★☆

“Satisfied”

Written on: 02/08/2016 by Reviewsense (1 review written)

We had our Kids Bedroom done and we are very pleased with the work.Delivered exactly as per the initial design.The fitter was highly skilled and professional.It would help immensely if the surveyor mentions where the new plug points and the radiator should go prior to the Bedroom fitting… Read Full Review

By Bettaliving1

Written on: 03/08/2016

Good Morning,
Thank you for taking your time out to post this review. Happy to hear your comments.
Kind Regards Laura Drysdale

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★★★★★

“Highly Recommend this company, Great service ”

Written on: 01/08/2016 by Sampson317 (1 review written)

The service was fantastic from start to finish. was not rushed into making our decision staff were very helpful with giving us some great ideas for our kitchen. The kitchen was delivered when they said it would be and it was all complete no shortages. The fitters were very trustworthy I had to leave them my key as I was at work felt very comfortable doing this. The quality of the kitchen and the fitting was outstanding. I have had lots of compliments from friends and family on the design of the… Read Full Review

By Bettaliving1

Written on: 02/08/2016

Good Afternoon,
This is fantastic to hear we really appreciate your comments. I would like to pass them onto the relevant department however I am unable to locate your order. Please can your kindly reply with either your reference number or postcode.
Kind Regards Laura Customer Service Team.

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★☆☆☆☆

“Rubbish company don't go there! ”

Written on: 01/08/2016 by Gcordery (1 review written)

Shocking company don't ever deal with them. Never return phone calls. White gloss kitchen ordered which I never got showing beech everywhere. Fitters flooded kitchen because they didn't connect pipes properly. Dishwasher and washing machine connected to my bit tap which is a combi boiler so shrunk three loads of washing. There are too many faults and problems to mention on here, but here is a couple. Plinth lights way too small and not the ones that we ordered. But still got charged for… Read Full Review

By Bettaliving1

Written on: 02/08/2016

Please accept my sincere apology; I have passed your comments over to the remedial department who will be dealing with your order. Please expect a call from them today. Kind regards Laura Customer Service Team.

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★★★★★

“WARDROBES”

Written on: 31/07/2016 by dipakmanek (1 review written)

Excellent job well done to fitters, very precise in their fitting skills, very clean & tidy workers, would highly recommend betta living… Read Full Review

By Bettaliving1

Written on: 01/08/2016

Thank you for your comments. I would like to pass your comments on however I am unable to trace your order. Please can you reply with either your reference number or postcode?
Kind Regards Laura

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★★★★★

“Wardrobes and office.”

Written on: 29/07/2016 by Nippynoona (1 review written)

Superb job carried out by Wale. He did a really professional job in the quickest time. Everything was done with no fuss and the rooms were left clean and tidy. What a lovely pleasant man. Joy to have working in my home… Read Full Review

By Bettaliving1

Written on: 01/08/2016

This is fantastic to hear! We really appreciate your comments. Unfortunately I am unable to pass your comments over as you haven’t left any details. Please could you kindly reply with your reference number or postcode, kind regards Laura Customer Services

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★★★★★

“Fabulous bedrooms”

Written on: 28/07/2016 by chrisandron (0 reviews written)

From start to finish we have had nothing but good service. Planning measuring delivery and fitting were all perfectly seamless. The two bedroom we had fitted are perfect. Couldn't be happier. A real big thumbs up to the delivery men and the fitters. All great and extremely proficient guys. Thanks a million… Read Full Review

By Bettaliving1

Written on: 29/07/2016

Thank you for the great 5* review. It is really good to know that you are happy with your Betta Living bedroom and you are pleased with the service. As you have not provided us with any information I am unable to locate your order please can you kindly reply with either your order number or post code. Kind Regards Laura Customer Services

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★☆☆☆☆

“DON'T COME ANYWHERE NEAR THIS COMPANY”

Written on: 25/07/2016 by Giuliana291 (1 review written)

Initial quote was 33k. Second quote was for 10k for only slight alterations? Kitchen designer stated that surveyor would double check design and ensure everything on plan could be done. When kitchen fitter arrived, carousel could not be fitted due to measurements, so compromises had to be made. Kitchen fitter (who was Lithuanian, and very good) left on Thursday 14th July - still awaiting the fitting of the baskets (which were the compromise for the carousel) and the larder doors, which were… Read Full Review

By Bettaliving1

Written on: 29/07/2016

Good Afternoon,
Thankyou for your feedback. We are unable to locate your order as you haven’t provided us with any details, please can you reply with your order number or post code.
Regards Laura Customer Service Team.

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