Betta Living Reviews - www.bettaliving.co.uk

★★★★☆
4.4 / 5
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Latest Reviews

★★★★★

“Quality Kitchen expertly fitted - Rankine B57722”

Written on: 24/04/2015 by RankineB57722 (1 review written)

New York Units - A quality solid kitchen fitted to a very high standard...Great service from Betta living team from the designer to the kitchen fitters. All of whom have been very helpful and offered a professional service. The friendly designer took her time to fully understand what our aspirations were. The order arrived on time and kitchen fitters were appointed, I was really pleased with his team, who fitted my kitchen with ease and to a great standard. They cleaned up any mess immediately… Read Full Review

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★★★★★

“Bettaliving Contract Number B57941”

Written on: 23/04/2015 by Mike.grange (1 review written)

Contract number B57941.. I don't usually write these reviews but feel as I ought to in case it can help anyone make their minds up to purchase a kitchen or not . When my wife and I visited Bettaliving's showroom in Portrack lane Stockton we were impressed with the quality of the kitchens on display we had a look round and were politely asked if we would like a free kitchen design which we replied yes the nice lady in the showroom took down our details and with in an hour some one had… Read Full Review

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★★★★★

“Bathroom fitting and fitter”

Written on: 23/04/2015 by LiliannaHolland499 (1 review written)

Made up with the bathroom and the fitting. Excellent job from start to finish. Very friendly staff and very helpful. Had a few rooms done with betta living and have recommended them to other people.The fitter was hard working and made sure he cleaned as he went along.Had phone calls from betta living to make sure I was happy with the way the bathroom was taking shape and with the fitter.If anyone is thinking of using betta living I would advise that you do… Read Full Review

By Bettaliving1

Written on: 24/04/2015

Thank you for taking the time to write this review, it is good to read that you are "made up" with you bathroom. Please could you reply with your B order number and/or address so we can send a copy of your positive review to all involved.
Kind regards
Lesley
Customer Services

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★★★★★

“Fantastic and outstanding work”

Written on: 22/04/2015 by Melissa9 (1 review written)

I've recently got a kitchen installed from Bettaliving and i cant say enough good words about them. Even in store and on the phone they cant be more helpful. Our kitchen fitter was fantastic!! He worked alone and was so hardworking, he was here for 3 and half days, came just after 8 and left after half 6 each night, he's done a fantastic job on our new kitchen and would highly recommend bettaliving… Read Full Review

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★★★★★

“Absolutely brilliant !!”

Written on: 22/04/2015 by MrsBr (1 review written)

I've just had my kitchen supplied & fitted by Betta Living & I couldn't be more pleased with the results ! Everything from the initial visit all the way to the fitting has been brilliant ! They have been very helpful from start to finish & in particular the surveyor & the kitchen fitter were amazing, above & beyond the service I was expecting. So I would like the thank them both for all their hard work. I made a few alterations to the design etc along the way, as we changed our minds on a few… Read Full Review

By Bettaliving1

Written on: 22/04/2015

Thank you for your 5 star review and your feedback regarding the delivery as this will assist in providing a better service for future customers.

It is great to read that you had such a positive experience and your lovely comments regarding our fitter and staff. Enjoy your new kitchen.

Don't forget you could earn up to £250 just for recommending Betta Living.

Kind regards
Jordan
Customer services

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★★★★★

“Delighted with my kitchen”

Written on: 22/04/2015 by Benson366 (1 review written)

Love the quality of the finish to my kitchen - the choice of colours and designs available was fantastic and I am delighted with the look I went for. The kitchen fitter was absolutely fantastic - he was so helpful and went above and beyond to get everything we wanted done in the tight time frame we had. Everything went as planned, on time and of top quality - I couldn't be happier with the end result… Read Full Review

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★★★★★

“Kitchen Fit”

Written on: 21/04/2015 by Neogio (1 review written)

I am happy that we went with this company. The quality of the product is touching on the bespoke end of the market without the heafty costs. It seems like we have a showroom kitchen at home. The fitters were exeptional also doing far more work than I expected. Their attention to detail was fantastic. They did loads of extra stuff which for me made the difference. Also fitting costs were better than your typical competitors… Read Full Review

By Bettaliving1

Written on: 22/04/2015

Thank you very much for your 5 star review! We are really happy to read you a pleased with your new kitchen and the workmanship of the fitter - Enjoy!
Kind regards
Jordan
Customer services

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★★★★★

“Sparkly worktop!”

Written on: 17/04/2015

Ref B 55549 Cabinets and worktops look brilliant as does the the electrical equipment.The fitters worked non stop and job was finished in a day and a half.I am very happy with my new kitchen and the way the whole process from ordering to installation was done in a very professional manner… Read Full Review

By Bettaliving1

Written on: 18/04/2015

We are so pleased to read your review regarding our fitters and the service you have received through out and would like to thank you for taking the time to post this review.

We are happy we could assist in the transformation of your kitchen.

your kind comments will be passed to the team allocated to the order.

Kind regards
Jordan
Customer services

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★★★★★

“First Class”

Written on: 17/04/2015 by Criddell (1 review written)

Order Number B57100, A seem less transaction from start to finish. Clockwork execution. Everything happened when they said it would. Fitters worked tirelessly for two days to finish the job. We have a beautiful new fitted kitchen. I liked the documents produced by the surveyor. These were used by my electrician and Plummer to plan their parts if the installation prior to fitters coming in. Thank you… Read Full Review

By Bettaliving1

Written on: 18/04/2015

Thank you very much for your review.

We are so please to read you are happy with your new kitchen and the service you received from start to finish from our staff.
A copy of your review will be passed to the team allocated to your order.

Kind regards
Jordan
Customer Services

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★★★☆☆

“Appalling after service”

Written on: 17/04/2015 by LamontCarpenter422 (1 review written)

Been waiting since December for two replacement doors for kitchen cupboards. First replacement was wrong colour,second replacement were damaged and now waiting for third replacement! I have had do do all the chasing up,would never recommend this company, they advertise 100% customer service,i certainly have not experiencem this.Ask me to describe my feelings towards this company and words fail me… Read Full Review

By Bettaliving1

Written on: 18/04/2015

Thank you for taking the time to post this review.
I am sorry to read that you have been waiting since December for 2 replacement doors that have been incorrect when they have been delivered and that you have had to chase this up your self.
Please reply with your B order number and/or address so we can help assist you.

Kind regards
Jordan
Customer Services

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★★★★★

“Fitted Bedroom and Office...fantastic, first class job !”

Written on: 17/04/2015 by energy8 (1 review written)

I have just had a bedroom and office fitted. He has done a wonderful job, his attention to detail and expert fitting is absolutely first class. I could not recommend him highly enough. He arrived early each day he was with us, never stopped for a break and worked to a very high standard, leaving well after 5 each day, ensuring our home was kept to the minimum of disruption, clean and tidy. He was courteous and polite, friendly and good fun. Thank you we are 'over the moon' with our new… Read Full Review

By Bettaliving1

Written on: 24/04/2015

Thank you for taking the time to write this review, it is good to read that you have returned for a 3rd time and that you are "over the moon" with your new rooms. Could you please reply with your B order number and/or address so we can send a copy of your positive review to all involved. If you do recommend us - do not forget you can claim up to £250.00.
Kind regards
Lesley
Customer Services

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★★★★☆

“Just what I wanted!”

Written on: 16/04/2015

B48802 I now have a lovely kitchen - just what I wanted! Be prepared to take the time to speak to the designer to get what you want but you may have to compromise depending on the shape and size of your kitchen. I found that the few niggles we had could be resolved satisfactorily by talking to the designer , fitter and our contact at Head Office. This is a large purchase and time taken in planning will pay off in the end… Read Full Review

By Bettaliving1

Written on: 17/04/2015

Thank you for taking the time to write this review, it is good to read that you now have a lovely kitchen and its just what you wanted. Also that the niggles were resolved satisfactory.
Kind regards
Lesley
Customer Services

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★★★★★

“Quality Kitchen, quality customer service”

Written on: 15/04/2015 by Embrear1 (1 review written)

Deciding we needed a new kitchen after 23 yrs we visited 5 separate companies including Betta Living in Tamworth. We chose Betta Living due to their very polite ,very heplful but not pushy attitude and the quality of the kitchens on offer. Picking The New York in gloss white.Amazingly despite being a weekend the manager came out to see us at her house that night. Some weeks later our kitchen was delivered and two lovely and polite kitchen fitters arrived. Despite a few problems in our old… Read Full Review

By Bettaliving1

Written on: 17/04/2015

Thank you for taking the time to write this glowing review it is good to read that your fitting team have done an "absolutely superb job and your kitchen looks fantastic". To ensure that all involved are passed a copy of your review could you please reply with your "B" number or post code. We have noted your comments in relation to the oven and will pass onto the relevant department.
Kind regards
Lesley
Customer Services

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★★★★★

“Super kitchen, fantastic customer service”

Written on: 15/04/2015 by steco001 (1 review written)

Kitchen has recently been installed and we are very happy with the result. From start to finish, the customer service provided has been excellent. The sales rep wasn't pushy and explained everything to our satisfaction. The surveyor did a good job with the measurements etc. The kitchen was delivered and fitted on the dates that we wanted and the fitter was excellent. The workmanship on the kitchen units is to a very high standard. Based on my experience, I would highly recommend this… Read Full Review

By Bettaliving1

Written on: 16/04/2015

Thank you for taking the time to write this glowing review it is good to read that your fitting team have done an "absolutely superb job and your kitchen looks fantastic". To ensure that all involved are passed a copy of your review could you please reply with your "B" number or post code. We have noted your comments in relation to the oven and will pass onto the relevant department.
Kind regards
Lesley
Customer Services

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By Bettaliving1

Written on: 16/04/2015

Thank you for taking the time to write your review it is good to read your are very happy with your new kitchen, if you could reply with your name "B" order number or full post code this will allow me to trace your order and pass on a copy of your review to all concerned.
Kind regards
Lesley
Customer Services

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Steco001's reply to Bettaliving1's Comment

Written on: 16/04/2015

Hi

My order number was B56042. Also, I am awaiting a refund from you at head office of just over £92 as the cost of fitting was less than the estimate initially provided. Thanks

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★★★★★

“Kitchen design and supply”

Written on: 14/04/2015

The design was good took hours but wanted to get it right. The surveyor came next that took a couple of hours too and changed some things. Kitchen arrived when it was supposed to with everything we ordered nothing missing. Some minor damage but that got sorted out. When i rang the call centre with issues they sorted it out immediately. Then had it fitted and the quality is fabulous some slight issues but nothing the fitters couldnt get round. Overall absolutely delighted with my gorgeous… Read Full Review

By Bettaliving1

Written on: 15/04/2015

Thank you so much for taking the time to post this review.

We are so glad we were able to help transform your kitchen and that your issues were resolved in a timely manor.

don't forget you could earn up to £250 for recommending Betta Living

Kind regards
Jordan
Customer Services

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★★★★★

“Fantastic New Kitchen”

Written on: 13/04/2015 by peteandclairewatson (1 review written)

After looking into various companies we chose to use Betta Living for our new kitchen and we are extremely glad we did. The surveyor called out to our house when arranged, very professional and designed to our exact specification. The quality of the kitchen is fantastic and the fitter did a great job without any fuss. Definitely a company I would recommend… Read Full Review

By Bettaliving1

Written on: 14/04/2015

Thank you for taking the time to write this review, it is good to read you are pleased with your new kitchen, if you could be so kind as to reply with your full post code. This will allow your order to be traced so that I can pass a copy onto all involved.
If you do recommend - do not forget you can claim up to £250.00.
Kind regards
Lesley
Customer Services

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★☆☆☆☆

“Rude, unprofessional service”

Written on: 12/04/2015 by IyanaHawkins1985 (1 review written)

Arranged a design visit, the day before the visit a person called Sherif called to confirm the appointment. I when I told him my father was going to be there instead of me, he gave me 50 reasons why they can not come out. He said we need to meet the owner, I said he is the owner. He then said we need to meet with someone who knows what they want in the design, I said he fully knows what is happening. Ended up canceling the appointment as he clearly wasn't bothered about helping or coming out to… Read Full Review

By Bettaliving1

Written on: 13/04/2015

Please accept my sincere apologies for the level of service you have received, could you please supply your name and full post code this will allow me to pass your feedback onto the relevant team. Kind regards Lesley Customer Services

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★★★★☆

“Very Pleased”

Written on: 10/04/2015 by Lad13 (1 review written)

Very pleased with our son's new bedroom, Our fitter was fantastic and has done an amazing job( thank you). I did have to call customer services as some of the wood was missing which obviously delayed the finish, but they were very helpful and got it sorted. … Read Full Review

By Bettaliving1

Written on: 14/04/2015

Thank you for taking the time to write this review, it was good to read that everything was sorted out for you. I will ensure that everyone involved is passed a copy.
Kind regards
Lesley
Customer Services

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★★★☆☆

“Lovely kitchen. Too many delays.”

Written on: 10/04/2015 by Helen1958 (1 review written)

I am very pleased with my kitchen. The fitters were exceptional. The sales manager and his team were also very helpful but the delays were unacceptable. I did receive a cheque for £100 to compensate for this but I would advise anyone thinking of thinking of using Betta Living to get everything in writing before signing a contract with them… Read Full Review

By Bettaliving1

Written on: 13/04/2015

Thank you for taking the time to write this review, it is good to read that you are really pleased with your kitchen but disappointing that you had delays please accept my apologies.
Kind regards
Lesley
Customer Services

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★★★★☆

“Excellent Very Professional”

Written on: 07/04/2015 by SatisfiedNantwich (1 review written)

B56607 We liked the quality of the goods and the fitter was excellent and very professional. We would recommend Betta Living and we would use them again. … Read Full Review

By Bettaliving1

Written on: 09/04/2015

Thank you for your review, it is good to read that you would use Betta Living again.
I will ensure that a copy of your review is passed onto all involved.
Kind regards
Lesley
Customer Services

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