Betta Living Reviews - www.bettaliving.co.uk

★★★★☆
4.3 / 5
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Latest Reviews

★☆☆☆☆

“Company now in administration leaving 100's without goods ”

Written on: 08/12/2016 by Harris-Altim342 (1 review written)

100's of people left without goods or money back. The Director opened new company We Fit Any Furniture within days. After paying a delivery service £350 we find 1/2 our kitchen is missing. £6,500 down the drain. Cannot claim it back either as we paid by cheque. Betta Living no longer exists. Have to give minimum of 1 star or wouldn't except… Read Full Review

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★☆☆☆☆

“warranty work useless still waiting since February ”

Written on: 24/11/2016 by 441Self (1 review written)

Lovely kitchen at first then finish peeling off.remedial work half done .then done poorly.next surveyor came out arranged for remedial work to be done again parts arrived,but no one to fit can't get hold of Bettaliving gone bust I hear… Read Full Review

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★☆☆☆☆

“New Kitchen Fitted”

Written on: 17/11/2016 by MariahDoherty1 (1 review written)

In my opinion and from my experience, Betta Living and the agents and fitters they employ have raised the meaning of ''duplicity'' to fresh heights!! I would not recommend my worst enemy to employ their services or buy their product. … Read Full Review

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★☆☆☆☆

“going going and gone ..under”

Written on: 17/11/2016 by MosesLewis-Alt (1 review written)

Well it was coming, and now the company has gone under this was a bad company to use from the start and right up until the end off the completed kitchen I had fitted, long winded poor service poor customer service and so happy that they have gone under that they cant give anyone else a poor service, good things happen to those who wait.......one good thing before they went under I managed to get a nice chuck of money from them as compassion so I;m the cat that's got the cream… Read Full Review

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★☆☆☆☆

“Shambles! AVOID THEM”

Written on: 31/10/2016 by Carlpapa (1 review written)

Had a kitchen fitted in august. When you book the date you are told it can't be moved. However this doesn't apply to them as they don't show. No phone call nothing. Handles fall off and the pull out doesn't work. Surveyor got the dimensions wrong so had to cut the unit down! I have odd shaped units around my fridge. Offered £50 quid in compensation! On a £10k kitchen! Told numerous times they would be back to fix it, the "very latest" being the 17th October! Didn't show then found out they… Read Full Review

By Bettaliving1

Written on: 01/11/2016

Good morning, sorry to read this and we will certainly look at putting things right for you. I have asked your Installation Manager to work through this to see what has happened here. I am sure that he would like to speak with you about this and will be in touch soon. Please accept my sincerest apologies, Kind regards Customer Services.

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★★★★★

“Beautiful kitchen really pleased”

Written on: 26/10/2016 by Wedding06 (1 review written)

Absolutely delighted with the kitchen from start to finish. The Timescales were adhered to everything went smoothly from communication to fitting.Thanks especially to the guys I dealt with faultless work.would highly recommend… Read Full Review

By Bettaliving1

Written on: 27/10/2016

Good Afternoon, thank you for taking your time out - This is brilliant to hear! Very pleased that you are happy with your kitchen furniture, I’m sure you will go onto enjoy for many years. Kind regards Customer Services

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★☆☆☆☆

“ unprofessional failure”

Written on: 26/10/2016 by Tanoj (1 review written)

Total failure After ideal after ideal home show pressure was maintained to buy guys stayed till midnight to sell putting pressure. And once bought and they were diff… Read Full Review

By Bettaliving1

Written on: 27/10/2016

I am very disappointed to hear this. Please accept our sincere apologies. I would like to pass this on to the installation manager to look into your complaint however i am unable to locate your details. Please emaiil us with your postcode or B reference number to us. Kind regards Customer Services

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★★★☆☆

“new fitted kitchen.”

Written on: 25/10/2016 by Thomojack (1 review written)

After canceling our first order by Better Living for a fitted kitchen for no apparent reason we had to have a second survey, fair do's we did get the same spec kitchen at a lesser price. When the kitchen was fitted we started to see faults in 4 of the doors, plinth lights not working some for the second time,heat from the cooker damaging the door and in fill panel coating (both replaced twice),clock on the cooker replaced twice(still not right),miss alignment of fridge all in the space of 7… Read Full Review

By Bettaliving1

Written on: 28/10/2016

Thank you for taking the time to write your review, I would like to log your feedback. However we are unable to find you on the system please can you reply with either your postal code or B reference number, it's good to know that you are pleased with the overall product and i hope we have been able to restore your faith in us. Kind regards, Customer Services.

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★★★★★

“New Kitchen”

Written on: 24/10/2016 by nikbev999 (1 review written)

A big thank you to the Kitchen Team at Betta Living....our house is completely transformed. A big shout to Ziggy who fitted the kitchen to amazing standards and to Solomum for designing it with us… Read Full Review

By Bettaliving1

Written on: 25/10/2016

Thank you very much for your lovely feedback, I will ensure all comments are passed over to all involved. Enjoy your new kitchen furniture. Kind regards, Laura Customer Services.

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★☆☆☆☆

“Hideous experience!”

Written on: 14/10/2016 by Cmhunt (1 review written)

We were sold on Betta Living by the professional sales person who helped us design a kitchen we couldn't wait to have in our home. That's where the good ends. We were told we'd receive the kitchen 4-6 weeks from order. When their surveyor visited he said 4-6 weeks from survey. We eventually received the kitchen over 2 months after survey. I called several times to enquire and was ultimately told by a manager that it would be worth the wait. No apology. If only it were worth the wait. It… Read Full Review

By Bettaliving1

Written on: 15/10/2016

Good Morning, I am very disappointed to hear this. Please accept our sincere apologies. I would like to pass this on to the installation manager to look into your complaint however i am unable to locate your details. Please emaiil us with your postcode or B reference number to us. Kind regards Naila Customer Services

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★★★★★

“Slow start excellent results!”

Written on: 11/10/2016 by DAddison (1 review written)

We ordered a Kitchen from Betta living and like many reviews I have read already the process was less than smooth with poor customer service from the outset. Long story short the Kitchen has measured incorrectly and appliance did not fit the units we ordered. We complained and finally got put in touch with a senior member of staff. He came to our property surveyed the problem went away and arranged for a practical design with appliances that fittted and suited the kitchen lay out. No detail was… Read Full Review

By Bettaliving1

Written on: 12/10/2016

Thank you for your review and sorry to read about the problems you faced at the beginning. I am very pleased to know that our one of our bedroom managers had restored your faith in Betta Living and our services. I would really like to pass on your kind comments however am unable to locate your details. Please forward me your postcode or B reference number. Regards, Naila Customer Services.

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★★★★☆

“Fitted wardrobes ”

Written on: 06/10/2016 by TJ_MF (1 review written)

Very impressed with the quality of our fitted wardrobes. Our fitter was very courteous and tidy, worked very hard to ensure the job was finished on time and and did a fantastic job. Wardrobes were fitted to a very high standard… Read Full Review

By Bettaliving1

Written on: 07/10/2016

Thank you for taking the time out to give your feedback, we appreciate your comments. I would like to pass the information over to all those involved, however i cannot seem to locate your order if you could please reply back with either your B reference number or postal code. Kind regards Laura Customer Services

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★★★★★

“Fitted Bedroom”

Written on: 28/09/2016 by McEntee (1 review written)

Could not been happier at the quality of our fitted bedroom great fitting service and finished to a very high standard. Did not expect it too look so good, I am so glad I choose your company to design and fit are lovely new bedroom. Well done to all involved in make our beautiful new bedroom… Read Full Review

By Bettaliving1

Written on: 29/09/2016

Thank you for taking the time to express your lovely comments, we really do appreciate it. I will be sure to pass them over to all involved. Enjoy your lovely furniture. Kind Regards Laura Customer Services

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★★★★★

“After care for my kitchen”

Written on: 25/09/2016 by 433Sears (1 review written)

I had a very good kitchen installed in 2013. Recently the veneer on some of my cupboard doors has become 'unstuck'. I phoned and explained the situation. A very nice person understood completely and I'm not only having the affected doors replaced but all my cupboard doors etc. A virtual new kitchen! Apparently they had difficulties with that particular batch of doors. There was no hesitation to remedy the problem. Th guarantee does work!!… Read Full Review

By Bettaliving1

Written on: 26/09/2016

Thank you for taking the time to write this review, sorry to read about your doors but we will rectify this for you in the near future. I would like to pass on your kind words to the person you initially spoke with but I am not able to trace from the information contained within the review, would you be so kind to reply with either your "B" number or your full post code. Thanking you in advance. Lesley Customer Services

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★★★★★

“Fitted bedroom”

Written on: 22/09/2016 by Makhil307 (1 review written)

Impressed by the company, quality of fitting service and units totally profession, job well done very happy… Read Full Review

By Bettaliving1

Written on: 23/09/2016

Thank you for taking the time to write this 5* review, we really appreciate it! Kindest regards, Laura. Customer Services.

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★★★★★

“Brilliant”

Written on: 20/09/2016 by Saramassey (1 review written)

We had Double bedroom wardrobes fitted. Very speedy service. Very pleased with the outcome. She was very friendly and helpful with any questions i had ect. Service was great. Alot better then what i excepted. The wardrobes are what we wanted and and very roomy inside. Thank you… Read Full Review

By Bettaliving1

Written on: 22/09/2016

Thank you for taking the time to write these lovely comments, we really appreciate it! I will ensure your comments are passed on to the relevant people, including the fitter, Michael. Kindest regards, Vanessa. Customer Services.

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★☆☆☆☆

“Bathroom aftersales is disgracefull”

Written on: 19/09/2016 by qwerty34 (1 review written)

Be warned this is my second review as I feel the bathroom has still not been completed since 2014. After getting remedial work carried out last October I am still waiting on the fix to happen. After 48 hours of being fitted the cabinet swole up where the mastic was put on back on the 19th October 2015 as part of the remedial work. To date 19th September 2016 nothing has been done and I have the privalage of moving the cabinet and worktops (Heavy, Over 2m) around the house depending on whats… Read Full Review

By Bettaliving1

Written on: 20/09/2016

I am very sorry to have read about what’s happened. I completely understand your upset and disappointment with this situation. However i am unable to locate your order, Could you kindly reply with either your b reference number or postal code. Kind regards Laura Customer Services

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★★★★★

“Excellent company”

Written on: 07/09/2016 by Sierras419 (1 review written)

We have previously used Betta Living back in Manchester 10 years ago, we found them to bthe very good. We have moved house since then and needed a new kitchen, we did not hesitate who we would use to build our new kitchen. Betta Living are an excellent company who are very professional, honest and very reliable. The kitchen was delivered on time along with the appliances, our Kitchen fitters were excellent, they kept to the time scale we were given, they worked very hard and kept… Read Full Review

By Bettaliving1

Written on: 09/09/2016

Thank you for taking the time to write this review and I would love to pass on your kind words to all involved however I am unable to locate your order from the information supplied. Would you be so kind as to respond back with either your "B" number or your name and full post code. Thanking you in advance and so please that everything went well for you with the installation of your new kitchen . kind regards Lesley Customer Services

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★★★★★

“Aftercare”

Written on: 01/09/2016 by McIntyretw363 (1 review written)

I was very happy with both Kitchen and Bedroom design and fitting When I had a problem with my pan drawers it was dealt with very quickly and efficiently. All staff were extremely p!easent to deal with, both office e and fitters… Read Full Review

By Bettaliving1

Written on: 02/09/2016

Thank you for posting this 5* review! I am pleased to read you are happy with both kitchen and bedroom installations. I would love to pass this onto everyone involved however i am unable to locate your details. Please forward me your Contract Number or Postcode in order for me to find your order. Kind regards, Naila Betta Living

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★★★★★

“New Kitchen Cupboards”

Written on: 31/08/2016 by idven (1 review written)

Good value, installation and excellent Customer Care Service, before or after sale… Read Full Review

By Bettaliving1

Written on: 01/09/2016

Thank you for your kind comments. I would really like to pass this on but i cannot locate your order. Can you please forward your B reference number or postcode to enable us to locate your details. Kind regards, Naila Customer Services.

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