Betta Living Reviews - www.bettaliving.co.uk

★★★★☆
4.4 / 5
2235
88% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Betta Living - www.bettaliving.co.uk - Ask a question now

Media Gallery for Betta Living - www.bettaliving.co.uk

Betta Living - www.bettaliving.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★☆

“Pleased with the result”

Written on: 24/05/2015 by pbMcIntosh71 (1 review written)

From start to finish we had really good service. Bathroom fitter was particular about my bathroom being right. Surprised that no one from betta living haven't bothered to get in touch to see if we were happy with our new bathroom… Read Full Review

Report this review
★★★★★

“Good experience from start to finish”

Written on: 21/05/2015 by 183Perkins (1 review written)

We booked an appointment for our kitchen and the designer arrived at the appointed time. We told him what we would like and he gave us a design that we were very happy with so we went ahead with the order. We were contacted and given a date for the surveyor to check that the kitchen could be completed to the specifications. Unfortunately, shortly before he was due he telephoned me to advise that he would not be able to attend due to a domestic crisis. The only downside with the whole project… Read Full Review

By Bettaliving1

Written on: 21/05/2015

Thank you for taking the time to write this detailed review, it is good to read that you are very impressed with how you were treated throughout the project. I will certainly ensure that all involved are notified of your comments.
Kind regards and thank you for your custom.
Lesley
Customer Services

Reply to this comment
Report this review
★★★★★

“Fantastic Kitchen”

Written on: 19/05/2015 by Adamspd294 (1 review written)

The brochure looked great. The Sales rep designed a great looking kitchen. I was staggered by the amount of boxes that arrived. I was highly delighted with the professionalism of the main fitter and his assistant and nothing was too much trouble. My enquiries and suggestions were met with explanation and politeness and it was a pleasure to "work" with them. The end result....unbelievable...far exceeded my expectations...and a kitchen that not only am I so proud of but it is the envy of the rest… Read Full Review

By Bettaliving1

Written on: 20/05/2015

Thank you so much for your review.

It is great to read you are pleased with your new kitchen and the workmanship of the fitters.
A copy of your positive review will be passed to the team involved.

Don't forget you can earn up to £250 just for recommending Betta Living.

Kind regards
Jordan
Customer Services

Reply to this comment

By Bettaliving1

Written on: 20/05/2015

Please could you reply with your B order number and/or address so we can trace your account and pass your kind words to the team.


Kind regards
Jordan
Customer Services

Reply to this comment
Report this review
★★★★★

“Excellent service at every stage”

Written on: 17/05/2015 by wilmo1 (1 review written)

We are delighted with our new Bettaliving bedroom. Every stage of the process was professionally handled and very easy. We received the order on time and the delivery was slick, with the product neatly piled ready for use. Our fitter was fantastic! Ray called ahead to confirm his arrival, did exactly what he said he would, was pleasant and helpful, worked very methodically and we could not be happier with the installation. He thoughtfully completed the room with attention to every detail… Read Full Review

By Bettaliving1

Written on: 18/05/2015

Thank you for taking the time to write this lovely review, to ensure that all involved are passed a copy could you please reply with either your "B" order number of your name and full post code.
Kind regards
Lesley
Customer Services

Reply to this comment
Report this review
★★★★☆

“bedroom fitting”

Written on: 12/05/2015 by 435Monaghan (1 review written)

first class fitting service with the fitter been of excellent character got to recommend him… Read Full Review

By Bettaliving1

Written on: 12/05/2015

Thank for taking the time to write this review, we will ensure that your fitter is passed a copy, as you are pleased with the "first class" fitting service.
Kind regards
Lesley
Customer Services

Reply to this comment
Report this review
★★★★★

“Fantastic Service, Kitchen and Fitting”

Written on: 09/05/2015 by danielc1977 (1 review written)

I have to say the salesman was very friendly (not pushy) the customer service was excellent including the surveyor. We were kept in touch weekly with what was happening in terms of stock and delivery. The fitter was professional and friendly.His workmanship was excellent and we are absolutely delighted with our Kitchen, thanks. B57933… Read Full Review

By Bettaliving1

Written on: 13/05/2015

Thank you for your review.

We are so pleased you are happy with your new kitchen and the service you have received from Betta Living.

Your kind words will be passed to the team involved.

Kind regards
Jordan
Customer services

Reply to this comment
Report this review
★★★★★

“VERY EFFICIENT COMPANY”

Written on: 09/05/2015 by SureshDhiman (1 review written)

From the planning stages to the final fitting of our kitchen, every stage was done in a friendly and helpful manner. Each stage was explained to us, therefore we knew what to expect. Delivery was made when promised, the surveyor was excellent and very thorough. To top it all the fitters were very very good at what they do, with a brilliant and helpful attitude. There was nothing negative about them… Read Full Review

By Bettaliving1

Written on: 11/05/2015

Thank you for taking the time to write this review it is good to read that every stage was done in a friendly and helpful manner. I will ensure that your fitting team are passed a copy for their information.
Kind regards
Lesley
Customer Services

Reply to this comment
Report this review
★★★★★

“Good work lads Ref B55793”

Written on: 08/05/2015

Just had a new kitchen completed, slight problem with the plaster in my property that needed to be resolved caused minor set back, all i can say is that the standard of fit was excellent, the fitter has also left me some advice on what i can do to resolve a problem with one of my walls being slightly out. … Read Full Review

By Bettaliving1

Written on: 08/05/2015

Thank you for taking the time to write this review following the completion of your new kitchen, I will ensure that a copy is passed onto your fitting team.
Kind regards
Lesley
Customer Services

Reply to this comment
Report this review
★★★★★

“Betta living Bedroom fitter”

Written on: 07/05/2015 by ElainePC (1 review written)

I would recommend Betta Living. The whole process from my first appointment to fitting my bedroom was as easy as 1,2,3. All the staff were pleasant and kept me up to date at all times. My fitter was supper. He moved my furniture, and returned my bedroom as he found it. He put dust sheets down as to not dirty my newly fitted carpets. He did an excellent job of fitting my bedroom. Great company and fantastic staff… Read Full Review

By Bettaliving1

Written on: 13/05/2015

Thank you very much for your review.

We are so happy you are pleased with your new bedroom and the service from start to finish.
Please could you reply with your B order number and/or address so we can trace your account and pass your positive review onto the team involved.

Don't forget you can earn up to £250 just for recommending Betta Living.

Kind regards
Jordan
Customer Services

Reply to this comment
Report this review
★★★★★

“Betta Living Wardrobes”

Written on: 07/05/2015 by Beach266 (1 review written)

We have recently had a set of sliding wardrobes fitted by Betta Living on our upstairs landing, to replace an old set. At every step of the process Betta Living have been very easy to deal with, from the intitial enquiry to signing off the finished article. Upon the first visit, the surveyor was really helpful, with some cleaver ideas on how best to plan the internal space within the units. Through tothe fitter who upon arriving, got stuck in and worked non stop throughout the day, staying… Read Full Review

By Bettaliving1

Written on: 13/05/2015

Thank you for sharing your feedback.

It is great to read that you are happy with your installation and service from Betta Living.

Please could you reply with your B order number and/or address so we can pass on your positive review.

Kind regards
Jordan
Customer Services

Reply to this comment
Report this review
★★★★☆

“Excellent fitters, average service from company themselves”

Written on: 06/05/2015 by bmcl24 (1 review written)

(B55300 Rodriguez) The fitters on our kitchen project were amazing - knowledgeable, efficient, neat and professional. Very pleased with their workmanship and timescale. The service from Betta Living was a bit of a nightmare as it seems they do not communicate between departments efficiently. From the designer (who promises the world), to the surveyor appointments to the customer service office, we were being told different things all the time. Thankfully our project was 3 months in the… Read Full Review

By Bettaliving1

Written on: 07/05/2015

Thank you for your review.

It is great to read you are happy with the fitters and their workmanship and the outcome of your new kitchen.

We take feedback very seriously and will pass on your comments to the team involved to learn from / improve on future service.

Kind regards
Jordan
Customer services

Reply to this comment
Report this review
★★★★☆

“our new kitchen is lovely, thank you.”

Written on: 05/05/2015 by BMGGK (1 review written)

The fitters worked non stop from the time they arrived to when they cleared up & left for the day. The new kitchen looks really great. The quality of the kitchen is fantastic,we're really happy that we decided to have our kitchen from Betta Living… Read Full Review

By Bettaliving1

Written on: 06/05/2015

Thank you for taking the time to write this review it is good to read that you are really happy with your new kitchen, if you could reply with either your "B" order reference or your name and full post code, this will allow me to trace your order, so that I can pass on your kind words to all involved.

Kind regards
Lesley
Customer Services

Reply to this comment
Report this review
★★★★★

“new kitchen”

Written on: 05/05/2015 by stewy65 (1 review written)

Love my new kitchen much better than old one. Workmanship is outstanding- love my new cooker and induction hob. There's nothing I don't like. Would recommend to everyone. Was well worth the wait… Read Full Review

By Bettaliving1

Written on: 06/05/2015

Thank you for taking the time to write this review, if you could reply with either your "B" order reference or your name and full post code, so that I can trace your order and pass on your kind words to all involved with your new kitchen. Happy cooking on your new cooker.
Kind regards

Lesley
Customer Services

Reply to this comment
Report this review
★★★★★

“totally trouble free”

Written on: 05/05/2015

a fantastic job of fitting two bedrooms in two and a half days, excellent quality, excellent and professional fitter, so pleased with the result and stressfree!! would recommend Betta living to everyone… Read Full Review

By Bettaliving1

Written on: 06/05/2015

Thank you for a taking the time to write this review, if you could reply with your "B" order number or name and full post code, I can then ensure that a copy is passed onto all involved with the fitting of you 2 bedrooms.
Kind regards
Lesley
Customer Services

Reply to this comment
Report this review
★★★★★

“Job well done”

Written on: 05/05/2015 by ann.fox48 (1 review written)

I would like to sing the praises of your fitter who built me a wardrobe recently. The room in which he had to work was very small, how he did such a good job in such a small area i dont know but he managed it. He was a very pleasant person with a smile always, nothing was too much trouble for him. Only negative was that the wood was cut on site so there was quite a bit of dust. My order ref B57660. … Read Full Review

By Bettaliving1

Written on: 06/05/2015

Thank you for taking the time to write this review, I will ensure that a copy is passed onto all involved (so your comment with regard to the dust can be noted).
Kind regards
Lesley
Customer Services

Reply to this comment
Report this review
★☆☆☆☆

“Let down ”

Written on: 04/05/2015

Had a planner to come and discuss a new Next kitchen . The gentleman turned up and was quite pushy and after telling him that we wouldn't be making a decision straight away didn't want to know after that . We asked if he would email a plan of the design to which he replied yes but we never received it 7 weeks on !The units seemed good quality . His 1st quote was more than we expected but within minutes he came down £2500 ! Shame we never had the plans… Read Full Review

By Bettaliving1

Written on: 05/05/2015

Sorry to read your post regarding your experience with one of our designers and that you have still not received a copy of the plans as requested.

We take customer feedback seriously and would like to assure you this will be looked into.
Please could you reply with your address details so we can look into this.

Kind regards
Jordan
Customer services

Reply to this comment
Report this review
★★☆☆☆

“Nice wardrobe, great fitters, APPALLING SERVICE”

Written on: 04/05/2015 by Paulandemmajennings (1 review written)

We got Betta Living to install a new fitted wardrobe. It looks great and the fitters were lovely. Sadly about six months later and one of the sliding doors isn't running smoothly but grates loudly and is a struggle to move. Wasn't concerned as I was sure it would be easy to fix and the fitters had said the doors sometimes needed adjusting after a few months and just to get in touch. Rang Betta Living and gave my details. Put through to someone else and had to give all the details again… Read Full Review

By Bettaliving1

Written on: 05/05/2015

Sorry to read your post regarding the issue you have with your wardrobe door and the lack of communication.

This has been reported to the management team who will look into this and contact you as soon as possible.

Kind regards
Jordan
Customer services

Reply to this comment
Report this review
★★★★☆

“Installation of new bathroom”

Written on: 02/05/2015 by wingnut1 (1 review written)

From the initial design then surveyors checks was impressive.We were given an installation date.Delivery of the bathroom was delivered early on the day of installation the fitters the fitters arrived and very quickly removed all the old bathroom but to my wife's relief left the toilet in place.The fitters were very friendly and very approachable if we had any issues.They left the house in a very clean and tidy state every day.There were no problems and everything went well and finished on… Read Full Review

By Bettaliving1

Written on: 05/05/2015

Thank you very much for your review.

We are so pleased you are happy with you newly installed bathroom.
Your kind words will be passed to the team involved.

Kind regards
Jordan
Customer services

Reply to this comment

By Bettaliving1

Written on: 05/05/2015

Please could you reply with your B order number and/or address so we can pass on your kind words.

Kind regards
Jordan
Customer services

Reply to this comment
Report this review
★☆☆☆☆

“Betta Living Kitchen Fit ..Review ”

Written on: 02/05/2015 by allanwhittle (1 review written)

In all my life i have never experienced such poor customer service , Diabolical !! The good news , the finished kitchen looks fine . No thanks whatsoever to Betta kitchens , no one managed this project , no one ever visited to check its progress , no one ever rang or emailed to ensure it was ever finished . The initial measure and £1,000 deposit was paid on Dec 31st 2014 , the architect called the following week to sign off the drawings and collect a further £11,000 . The kitchen was… Read Full Review

By Bettaliving1

Written on: 05/05/2015

This is currently being looked into by the management team.

I trust they will be in contact with you as soon as possible to discuss further.

Kind regards
Jordan
Customer services

Reply to this comment
Report this review
★★★★★

“Customer service, fitting”

Written on: 01/05/2015 by cathlynne59 (1 review written)

Two joiners that were sent to do the fitting were excellent at their job and were very tidy. Two extremely nice men. The Management side of the project was extremely helpful as I am disabled and they understood my disability as in regards to what I could and could not do and every request that was made was fulfilled completely and with kindness. Every question asked was answered to my satisfaction. I originally had told the designers that my main request was storage space - which I got… Read Full Review

By Bettaliving1

Written on: 01/05/2015

Thank you so much for sharing your experience and your kind words regarding our fitters.

We are so happy we were able to help transform your kitchen.. Enjoy!

Please could you reply with your B order number and/or address so we can pass your positive review to the team involved.

Kind regards
Jordan
Customer services

Reply to this comment
Report this review
overview