Betta Living Reviews - www.bettaliving.co.uk

★★★★☆
4.3 / 5
2555
85.2% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Betta Living - www.bettaliving.co.uk - Ask a question now

Media Gallery for Betta Living - www.bettaliving.co.uk

Betta Living - www.bettaliving.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Fitted Bedroom”

Written on: 28/09/2016 by McEntee (1 review written)

Could not been happier at the quality of our fitted bedroom great fitting service and finished to a very high standard. Did not expect it too look so good, I am so glad I choose your company to design and fit are lovely new bedroom. Well done to all involved in make our beautiful new bedroom… Read Full Review

Report this review
★★★★★

“After care for my kitchen”

Written on: 25/09/2016 by 433Sears (1 review written)

I had a very good kitchen installed in 2013. Recently the veneer on some of my cupboard doors has become 'unstuck'. I phoned and explained the situation. A very nice person understood completely and I'm not only having the affected doors replaced but all my cupboard doors etc. A virtual new kitchen! Apparently they had difficulties with that particular batch of doors. There was no hesitation to remedy the problem. Th guarantee does work!!… Read Full Review

By Bettaliving1

Written on: 26/09/2016

Thank you for taking the time to write this review, sorry to read about your doors but we will rectify this for you in the near future. I would like to pass on your kind words to the person you initially spoke with but I am not able to trace from the information contained within the review, would you be so kind to reply with either your "B" number or your full post code. Thanking you in advance. Lesley Customer Services

Reply to this comment
Report this review
★★★★★

“Fitted bedroom”

Written on: 22/09/2016 by Makhil307 (1 review written)

Impressed by the company, quality of fitting service and units totally profession, job well done very happy… Read Full Review

By Bettaliving1

Written on: 23/09/2016

Thank you for taking the time to write this 5* review, we really appreciate it! Kindest regards, Laura. Customer Services.

Reply to this comment
Report this review
★★★★★

“Brilliant”

Written on: 20/09/2016 by Saramassey (1 review written)

We had Double bedroom wardrobes fitted. Very speedy service. Very pleased with the outcome. She was very friendly and helpful with any questions i had ect. Service was great. Alot better then what i excepted. The wardrobes are what we wanted and and very roomy inside. Thank you… Read Full Review

By Bettaliving1

Written on: 22/09/2016

Thank you for taking the time to write these lovely comments, we really appreciate it! I will ensure your comments are passed on to the relevant people, including the fitter, Michael. Kindest regards, Vanessa. Customer Services.

Reply to this comment
Report this review
★☆☆☆☆

“Bathroom aftersales is disgracefull”

Written on: 19/09/2016 by qwerty34 (1 review written)

Be warned this is my second review as I feel the bathroom has still not been completed since 2014. After getting remedial work carried out last October I am still waiting on the fix to happen. After 48 hours of being fitted the cabinet swole up where the mastic was put on back on the 19th October 2015 as part of the remedial work. To date 19th September 2016 nothing has been done and I have the privalage of moving the cabinet and worktops (Heavy, Over 2m) around the house depending on whats… Read Full Review

By Bettaliving1

Written on: 20/09/2016

I am very sorry to have read about what’s happened. I completely understand your upset and disappointment with this situation. However i am unable to locate your order, Could you kindly reply with either your b reference number or postal code. Kind regards Laura Customer Services

Reply to this comment
Report this review
★★★★★

“Excellent company”

Written on: 07/09/2016 by Sierras419 (1 review written)

We have previously used Betta Living back in Manchester 10 years ago, we found them to bthe very good. We have moved house since then and needed a new kitchen, we did not hesitate who we would use to build our new kitchen. Betta Living are an excellent company who are very professional, honest and very reliable. The kitchen was delivered on time along with the appliances, our Kitchen fitters were excellent, they kept to the time scale we were given, they worked very hard and kept… Read Full Review

By Bettaliving1

Written on: 09/09/2016

Thank you for taking the time to write this review and I would love to pass on your kind words to all involved however I am unable to locate your order from the information supplied. Would you be so kind as to respond back with either your "B" number or your name and full post code. Thanking you in advance and so please that everything went well for you with the installation of your new kitchen . kind regards Lesley Customer Services

Reply to this comment
Report this review
★★★★★

“Aftercare”

Written on: 01/09/2016 by McIntyretw363 (1 review written)

I was very happy with both Kitchen and Bedroom design and fitting When I had a problem with my pan drawers it was dealt with very quickly and efficiently. All staff were extremely p!easent to deal with, both office e and fitters… Read Full Review

By Bettaliving1

Written on: 02/09/2016

Thank you for posting this 5* review! I am pleased to read you are happy with both kitchen and bedroom installations. I would love to pass this onto everyone involved however i am unable to locate your details. Please forward me your Contract Number or Postcode in order for me to find your order. Kind regards, Naila Betta Living

Reply to this comment
Report this review
★★★★★

“New Kitchen Cupboards”

Written on: 31/08/2016 by idven (1 review written)

Good value, installation and excellent Customer Care Service, before or after sale… Read Full Review

By Bettaliving1

Written on: 01/09/2016

Thank you for your kind comments. I would really like to pass this on but i cannot locate your order. Can you please forward your B reference number or postcode to enable us to locate your details. Kind regards, Naila Customer Services.

Reply to this comment
Report this review
★☆☆☆☆

“Don't ever invite one off their salesman to your home”

Written on: 25/08/2016 by Mlm1982 (1 review written)

I can honestly say I've never been so appalled by the bullying and manipulation tactics I experienced today! One example "unless I make a decision now the price will be a lot more" and the company will make me wait for 2 months to come back out!! i wouldn't be able to sleep if I worked in that way!!! Disgusting!… Read Full Review

By Bettaliving1

Written on: 26/08/2016

Sorry to read this, please forward you details including your postcode so we can pass onto the relevant sales team to look into. Kind regards, Betta Living

Reply to this comment
Report this review
★★★★★

“Bedroom fitted furniture ”

Written on: 25/08/2016 by J.Olwell (1 review written)

Would definitely recommend Betta living to my friends and family very pleased with the work carried out in my home . The fitter was very polite and explain what he was doing. I would definitely have Betta living back in our home… Read Full Review

By Bettaliving1

Written on: 26/08/2016

Thank you for taking the time to leave this 5* review, we really do appreciate it! It's very good to read that you are happy with the installation of your bedroom furniture! I will ensure your kind comments are passed onto the fitter. Kind regards, Naila. Customer Services.

Reply to this comment
Report this review
★★★★★

“Fantastic Kitchen We Love It ”

Written on: 25/08/2016 by KitJules (1 review written)

After a couple of blips at the start of the process what can I say the service provided from then has been second to none. I would like to thank everyone for the service that was provided to us. Delivery was when they said it would be and nothing was missing. We chose the cream shaker kitchen as our kitchen is not on the large size and are not disappointed in any way. The quality is top class. Our personal thanks go to the fitters who arrived a day early to fit our new kitchen and were… Read Full Review

By Bettaliving1

Written on: 26/08/2016

Thank you for taking the time to leave this 5* review, we really do appreciate it! It's very good to read that you are happy with the installation of your kitchen! I would like to pass your comments onto the fitters but cannot locate your details. please forward your postcode or B reference number in order for us to locate your order. Kind regards, Naila. Customer Services.

Reply to this comment
Report this review
★★★☆☆

“Finance”

Written on: 23/08/2016 by knh1 (2 reviews written)

Don't touch the finance. Incorrect details given at the time of ordering have left me still out of pocket to the tune of £300, 2 weeks after the issue was identified. It took betta living just over 2 weeks to inform me that the deposit had not been received.So, a total of 4 weeks and counting. Bettaliving have been no help, wanting me to pay the deposit again,which I refused to do, but I then had to pay for the fitting (£315), because they refused to release those funds. Not a happy bunny… Read Full Review

By Bettaliving1

Written on: 24/08/2016

Sorry to read this, please would you forward your postcode or b reference number in order for us to locate your details and look into this further. Kind regards, Naila Customer Services.

Reply to this comment

Knh1's reply to Bettaliving1's Comment

Written on: 24/08/2016

S459sb. Installation was 17 aug

Reply to this comment

By Bettaliving1

Written on: 25/08/2016

Thank you for your prompt response. I have forwarded your comments to the Survey & Delivery team to look into further. I trust they will be in contact with you in due course. Kind regards Naila Customer Services.

Reply to this comment

Knh1's reply to Bettaliving1's Comment

Written on: 31/08/2016

Still waiting for a response. Get rid of Shawbrooke bank, they are useless.

Eventually got the £300 bac ktoday, but would still like Bettaliving thoughts.

But, a goodwill payment of £25 has not materialised and its cost me more than that in time and money to get the £300 back anyway.

Reply to this comment
Report this review Read 4 Comments Read Verified Business Response
★★★★☆

“A difficult start but a happy ending”

Written on: 19/08/2016 by Forendy75 (1 review written)

We asked Betta Living Kitchens to design supply and fit our kitchen. Our planning and design meeting went well and we told the planner what we wanted, the plan was drawn up and a price agreed. The surveyor then came and found that the planner had underestimated by £1100 but, credit where credit was due we were not asked to pay the extra. Betta Living did a split fit which means that they rip out one day and start the fit at a later date. The fit out date was fixed and I called to confirm it… Read Full Review

By Bettaliving1

Written on: 22/08/2016

Thank your for taking the time to write this review. We are glad to hear that although you had problems in the beginning, you are now happy with your brand new kitchen. We do apologise for the issues that you had experienced but we hope this does not deter you from returning to Betta Living. I wish to pass on your kind comments to the fitter however am unable to locate your details. Please would you forward me you post code or contract number so i can find your order. Kind regards, Naila Customer Services.

Reply to this comment
Report this review
★★★★★

“B73699”

Written on: 18/08/2016 by JaniceJanuszewski (1 review written)

My fitter was very polite, helpful and turned up generally on time. He moved a lot of the stuff himself as I couldn't and tidied up afterwards with minimal mess. I do think this has been quite expensive but I cannot fault the fitter or the staff in Manchester who accommodated my change of date twice. The fitter made every effort to reassure me that it would all fit and he was right. He was an excellent person to have in your house and I trusted him totally. Thanks need to go to him… Read Full Review

By Bettaliving1

Written on: 19/08/2016

Thank you for taking the time to leave this 5* review, we really do appreciate it! It's very good to read that you are happy with the installation of your furniture! I will ensure these comments are passed onto the relevant people including the fitter, Lee . Kind regards, Vanessa. Customer Services.

Reply to this comment
Report this review
★☆☆☆☆

“Worst Experience of My Life and 9 weeks on - still...”

Written on: 12/08/2016 by LorraineRimmer (1 review written)

Worst experience of my life! Buying a kitchen should be every woman's dream, spending time with the designers and making it look exactly like you have always imagined it to look. If this is your dream to have a kitchen you have always wanted that meets your design and is delivered in a timescale that is agreed between you and the company you chose to build it for you, then do NOT choose Betta Living! for 6 weeks i was left without a kitchen tap! wrong units delivered, replacements delivered in… Read Full Review

By Bettaliving1

Written on: 13/08/2016

Sorry to hear this, please accept my sincere apologies for the issues you're having with your kitchen. I would like to resolve these issues, however I am unable to locate your order. Please can you reply back with either your "B" reference number or your full postcode? Kind regards, Vanessa. Customer Services.

Reply to this comment
Report this review
★★★★★

“Our new kitchen”

Written on: 11/08/2016 by hpMacKinnon1979 (1 review written)

We are delighted with our new kitchen . The fitters were great from start to finish and I would definitely recommend your company to anyone … Read Full Review

By Bettaliving1

Written on: 12/08/2016

Thank you for taking the time to write this review following your kitchen installation however I am unable to locate your order and not able to pass on your kind words to all involved. Would you be so kind as to reply with either your "B" order reference or your full post code? Thanking you in advance. Kind regards Lesley Customer Services

Reply to this comment
Report this review
★★★★★

“Betta Living kitchen fitting ”

Written on: 11/08/2016

Just had a new kitchen fitted in three days! We are very, very happy with it. The worktops, doors and fascias are high quality and solid. From design to finish Betta Living are very efficient. The fitter was extremely friendly, informative and meticulous. He organised the electrician and gas fitter. We were impressed by his work ethic and would certainly recommend him and Betta Living… Read Full Review

By Bettaliving1

Written on: 13/08/2016

Thank you very much for this 5* review, we really appreciate it! Would you be so kind as to reply with either your "B" reference number or full postcode so I can ensure your lovely comments are passed onto the relevant people? Thrilled to hear that your happy with your kitchen installation and that you would recommend Betta Living! Kindest Regards, Vanessa. Customer Services.

Reply to this comment

Hollamby1964's Comment

Written on: 16/08/2016

Ref no B73207

Reply to this comment

By Bettaliving1

Written on: 18/08/2016

Thank you very much for the reply. I will ensure your comments are passed onto the relevant people. Kind Regards, Customer Services

Reply to this comment
Report this review Read 3 Comments Read Verified Business Response
★☆☆☆☆

“ Numerous installation cancellations ,from Betta Living ”

Written on: 10/08/2016 by ZionSpence (1 review written)

Ordered what seem to be a lovely kitchen it was delivered over two weeks ago we have been told 4 dates for fitting , and each Time they were cancelled with no explanation . The only time we knew was when the fitters didn't turn up ,we also had to pay for a skip to take the old kitchen away which now has to go back empty as we are still waiting for the kitchen to be fitted I would suggest you don't buy kitchen or anything from Betta living because they let you down once they have taken all… Read Full Review

By Bettaliving1

Written on: 10/08/2016

Sorry to hear this, please accept my sincere apologies. I would like to resolve this issue, however I am unable to locate your order. Please can you reply back with either your "B" reference number or your full postcode? Kind regards, Vanessa. Customer Services.

Reply to this comment
Report this review
★★★★★

“The design and consultation was very good and we...”

Written on: 09/08/2016

The design and consultation was very good and we didn't feel pressured at all. They happily came back when we had to alter the design. The delivery men were polite , helpful and careful with the delivery placing it where we wanted. The fitting was outstanding. He was hardworking , a perfectionist in achieving the best fit and polite and tidy. He worked hard to ensure he finished in the scheduled time scale. I would definitely recommend him as your fitter. Overall an excellent service. We have… Read Full Review

By Bettaliving1

Written on: 09/08/2016

Thank you for choosing Betta Living and for your 5* review! We really appreciate your kind comments and its brilliant to hear that you're very happy with your overall experience. Would you be so kind as to reply with either your "B" reference number or your full postcode so we can trace your details and ensure your comments are passed on to the relevant people? Kind Regards, Vanessa. Customer Services.

Reply to this comment
Report this review
★★★★★

“Excellent service from a guy named shuli”

Written on: 07/08/2016 by FreddyBurnham (1 review written)

Excellent anday fast service from this guy. Definitely recommend him… Read Full Review

By Bettaliving1

Written on: 08/08/2016

Thank you for your feedback, we really appreciate your comments. Would you be so kind as to reply with either your "B" reference number or your full postcode so we can pass on your kind comments to Shuli. Kind regards, Vanessa. Customer Service

Reply to this comment
Report this review
overview