Betta Living Reviews - www.bettaliving.co.uk

★★★★☆
4.3 / 5
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Betta Living - www.bettaliving.co.uk

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Latest Reviews

★☆☆☆☆

“Do not let Betta Living near you kitchen ”

Written on: 18/04/2017 by Miyay246 (1 review written)

I'm implore all hard working individuals do not let Betta LIving near your kitchen unless you feel like a hole in the wall to the outside world, spending a ton of money and having to design the kitchen yourself because the designer planned a kitchen that would not fit in yours, defective cupboards with holes in, front of cupboards which are sub-standard with marks, bubbles and scratches. The company cause nothing but stress sleepless nights, work men not turning up even at the start of the job… Read Full Review

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★★★★★

“Top quality job.”

Written on: 17/03/2017 by Amiraq1967 (1 review written)

Very pleased with the standard of workmenship. He was very helpful and a really nice person. We would highly recommend him to anyone. B81823… Read Full Review

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★☆☆☆☆

“Don't go there”

Written on: 01/03/2017 by 1972O'Grady (1 review written)

I can't put no stars, so I had to put 1. Ripped us off big time. Please don't buy from them!… Read Full Review

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★☆☆☆☆

“Worst customer service ever!”

Written on: 10/02/2017 by McCollum14 (1 review written)

I contacted bettaliving to arrange an appointment for a quote on fitted wardrobes for my bedroom. Whilst arranging the appointment the advisor on the phone seemed disinterested and kept mentioning how 'expensive' the wardrobes would be, asking continuously 'is that going to be ok?' I was asked twice whether the property was council, and whether it was my parents property. After an awkward conversation where I felt belittled I decided that I was being overly sensitive and being 22 must sound… Read Full Review

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★☆☆☆☆

“DO NOT BUY FROM THESE PEOPLE”

Written on: 06/02/2017 by STAYAWAY48 (1 review written)

Now known as WE FIT ANY FURNITURE. BETTA LIVING went into administration in November 2016!!! Wasted £10,000!! kitchen is falling apart. Their fitters were no more than untrained odd job men... had to pay out more money to put right the work that they done and to complete the work they didn't do. STAY CLEAR… Read Full Review

Rosie1990's Response to STAYAWAY48's Review

Written on: 17/03/2017

Completely agree!!! We have had the same level of service. After fitting the incorrect sink we have been waiting 6 months for this to be corrected, when refitting the new sink they cracked it!! We have now been 4 weeks without water in our kitchen.
Worst service ever!!!! NEVER USE THIS COMPANY!

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★★☆☆☆

“Far From Bespoke”

Written on: 31/01/2017 by mlJames254 (1 review written)

Initial consultation was on the friendly side of pushy. My wife and I asked a number of times if a 30 inch by 14 inch corner of the space could be used for shoe shelves. We were told that there were no existing units to fill such a shape. Betta Livingston solution was simply to board over and waste this large space. I later paid a smaller firms to take off the board and build the shelves I wanted. Betta Living are NOT bespoke fitted furniture - they simply use existing jigsaw pieces to fill the… Read Full Review

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★☆☆☆☆

“Company now in administration leaving 100's without goods ”

Written on: 08/12/2016 by Harris-Altim342 (1 review written)

100's of people left without goods or money back. The Director opened new company We Fit Any Furniture within days. After paying a delivery service £350 we find 1/2 our kitchen is missing. £6,500 down the drain. Cannot claim it back either as we paid by cheque. Betta Living no longer exists. Have to give minimum of 1 star or wouldn't except… Read Full Review

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★☆☆☆☆

“warranty work useless still waiting since February ”

Written on: 24/11/2016 by 441Self (1 review written)

Lovely kitchen at first then finish peeling off.remedial work half done .then done poorly.next surveyor came out arranged for remedial work to be done again parts arrived,but no one to fit can't get hold of Bettaliving gone bust I hear… Read Full Review

Shaunac's Comment

Written on: 26/01/2017

I've just found that out as well. The 15 year guarentee not going to be honored now either. Next are not taking responsibility for it either as i understand it. I think its bad as people are out of pocket and those that have spent money on really expensive kitchens in my case 16,785!!! have no recourse.

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★☆☆☆☆

“New Kitchen Fitted”

Written on: 17/11/2016 by MariahDoherty1 (1 review written)

In my opinion and from my experience, Betta Living and the agents and fitters they employ have raised the meaning of ''duplicity'' to fresh heights!! I would not recommend my worst enemy to employ their services or buy their product. … Read Full Review

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★☆☆☆☆

“going going and gone ..under”

Written on: 17/11/2016 by MosesLewis-Alt (1 review written)

Well it was coming, and now the company has gone under this was a bad company to use from the start and right up until the end off the completed kitchen I had fitted, long winded poor service poor customer service and so happy that they have gone under that they cant give anyone else a poor service, good things happen to those who wait.......one good thing before they went under I managed to get a nice chuck of money from them as compassion so I;m the cat that's got the cream… Read Full Review

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★☆☆☆☆

“Shambles! AVOID THEM”

Written on: 31/10/2016 by Carlpapa (1 review written)

Had a kitchen fitted in august. When you book the date you are told it can't be moved. However this doesn't apply to them as they don't show. No phone call nothing. Handles fall off and the pull out doesn't work. Surveyor got the dimensions wrong so had to cut the unit down! I have odd shaped units around my fridge. Offered £50 quid in compensation! On a £10k kitchen! Told numerous times they would be back to fix it, the "very latest" being the 17th October! Didn't show then found out they… Read Full Review

By Bettaliving1

Written on: 01/11/2016

Good morning, sorry to read this and we will certainly look at putting things right for you. I have asked your Installation Manager to work through this to see what has happened here. I am sure that he would like to speak with you about this and will be in touch soon. Please accept my sincerest apologies, Kind regards Customer Services.

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★★★★★

“Beautiful kitchen really pleased”

Written on: 26/10/2016 by Wedding06 (1 review written)

Absolutely delighted with the kitchen from start to finish. The Timescales were adhered to everything went smoothly from communication to fitting.Thanks especially to the guys I dealt with faultless work.would highly recommend… Read Full Review

By Bettaliving1

Written on: 27/10/2016

Good Afternoon, thank you for taking your time out - This is brilliant to hear! Very pleased that you are happy with your kitchen furniture, I’m sure you will go onto enjoy for many years. Kind regards Customer Services

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★☆☆☆☆

“ unprofessional failure”

Written on: 26/10/2016 by Tanoj (1 review written)

Total failure After ideal after ideal home show pressure was maintained to buy guys stayed till midnight to sell putting pressure. And once bought and they were diff… Read Full Review

By Bettaliving1

Written on: 27/10/2016

I am very disappointed to hear this. Please accept our sincere apologies. I would like to pass this on to the installation manager to look into your complaint however i am unable to locate your details. Please emaiil us with your postcode or B reference number to us. Kind regards Customer Services

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★★★☆☆

“new fitted kitchen.”

Written on: 25/10/2016 by Thomojack (1 review written)

After canceling our first order by Better Living for a fitted kitchen for no apparent reason we had to have a second survey, fair do's we did get the same spec kitchen at a lesser price. When the kitchen was fitted we started to see faults in 4 of the doors, plinth lights not working some for the second time,heat from the cooker damaging the door and in fill panel coating (both replaced twice),clock on the cooker replaced twice(still not right),miss alignment of fridge all in the space of 7… Read Full Review

By Bettaliving1

Written on: 28/10/2016

Thank you for taking the time to write your review, I would like to log your feedback. However we are unable to find you on the system please can you reply with either your postal code or B reference number, it's good to know that you are pleased with the overall product and i hope we have been able to restore your faith in us. Kind regards, Customer Services.

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★★★★★

“New Kitchen”

Written on: 24/10/2016 by nikbev999 (1 review written)

A big thank you to the Kitchen Team at Betta Living....our house is completely transformed. A big shout to Ziggy who fitted the kitchen to amazing standards and to Solomum for designing it with us… Read Full Review

By Bettaliving1

Written on: 25/10/2016

Thank you very much for your lovely feedback, I will ensure all comments are passed over to all involved. Enjoy your new kitchen furniture. Kind regards, Laura Customer Services.

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★☆☆☆☆

“Hideous experience!”

Written on: 14/10/2016 by Cmhunt (1 review written)

We were sold on Betta Living by the professional sales person who helped us design a kitchen we couldn't wait to have in our home. That's where the good ends. We were told we'd receive the kitchen 4-6 weeks from order. When their surveyor visited he said 4-6 weeks from survey. We eventually received the kitchen over 2 months after survey. I called several times to enquire and was ultimately told by a manager that it would be worth the wait. No apology. If only it were worth the wait. It… Read Full Review

By Bettaliving1

Written on: 15/10/2016

Good Morning, I am very disappointed to hear this. Please accept our sincere apologies. I would like to pass this on to the installation manager to look into your complaint however i am unable to locate your details. Please emaiil us with your postcode or B reference number to us. Kind regards Naila Customer Services

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★★★★★

“Slow start excellent results!”

Written on: 11/10/2016 by DAddison (1 review written)

We ordered a Kitchen from Betta living and like many reviews I have read already the process was less than smooth with poor customer service from the outset. Long story short the Kitchen has measured incorrectly and appliance did not fit the units we ordered. We complained and finally got put in touch with a senior member of staff. He came to our property surveyed the problem went away and arranged for a practical design with appliances that fittted and suited the kitchen lay out. No detail was… Read Full Review

By Bettaliving1

Written on: 12/10/2016

Thank you for your review and sorry to read about the problems you faced at the beginning. I am very pleased to know that our one of our bedroom managers had restored your faith in Betta Living and our services. I would really like to pass on your kind comments however am unable to locate your details. Please forward me your postcode or B reference number. Regards, Naila Customer Services.

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★★★★☆

“Fitted wardrobes ”

Written on: 06/10/2016 by TJ_MF (1 review written)

Very impressed with the quality of our fitted wardrobes. Our fitter was very courteous and tidy, worked very hard to ensure the job was finished on time and and did a fantastic job. Wardrobes were fitted to a very high standard… Read Full Review

By Bettaliving1

Written on: 07/10/2016

Thank you for taking the time out to give your feedback, we appreciate your comments. I would like to pass the information over to all those involved, however i cannot seem to locate your order if you could please reply back with either your B reference number or postal code. Kind regards Laura Customer Services

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★★★★★

“Fitted Bedroom”

Written on: 28/09/2016 by McEntee (1 review written)

Could not been happier at the quality of our fitted bedroom great fitting service and finished to a very high standard. Did not expect it too look so good, I am so glad I choose your company to design and fit are lovely new bedroom. Well done to all involved in make our beautiful new bedroom… Read Full Review

By Bettaliving1

Written on: 29/09/2016

Thank you for taking the time to express your lovely comments, we really do appreciate it. I will be sure to pass them over to all involved. Enjoy your lovely furniture. Kind Regards Laura Customer Services

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★★★★★

“After care for my kitchen”

Written on: 25/09/2016 by 433Sears (1 review written)

I had a very good kitchen installed in 2013. Recently the veneer on some of my cupboard doors has become 'unstuck'. I phoned and explained the situation. A very nice person understood completely and I'm not only having the affected doors replaced but all my cupboard doors etc. A virtual new kitchen! Apparently they had difficulties with that particular batch of doors. There was no hesitation to remedy the problem. Th guarantee does work!!… Read Full Review

By Bettaliving1

Written on: 26/09/2016

Thank you for taking the time to write this review, sorry to read about your doors but we will rectify this for you in the near future. I would like to pass on your kind words to the person you initially spoke with but I am not able to trace from the information contained within the review, would you be so kind to reply with either your "B" number or your full post code. Thanking you in advance. Lesley Customer Services

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