Bici Motorcycles www.bici.co.uk

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★★☆☆☆
1.8
21.0% of users recommend this
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Latest Reviews

“Only giving 1 star because you can't give 0!”

★☆☆☆☆

written by DominiWalton on 04/01/2013

Ordered a part from them on 11th December, it's now 4th Jan and I haven't received it. Tried emailing before Christmas - no response. Tried calling - being told the number is incorrect. Tried finding another number - that's incorrect too, then find this site! I think those who have received their goods are few and far between. Bici have taken the payment which was for a Christmas present for my hubby that I could ill afford, and then disappeared off the face of the earth. I shall be trying to get the money back through my credit card, but don't hold out much hope! :( As everyone else says: DO NOT BUY FROM THESE PEOPLE!

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“Lucky escape?”

★★☆☆☆

written by on 05/10/2012

I ordered an item (Suzuki SV belly pan) and payment was taken almost immediately. 10 days later the order was still shown as 'In processing' on their website so I emailed them to confirm when it would be despatched. A week later I received no response, then I found the reviews on here and immediately thought I was screwed. So I sent a stern follow-up email demanding a response or a full refund otherwise I would contact my credit card for a refund. No response was received, but by my self-set deadline I was finally able to get through to them on the phone where they told me they would despatch the goods that day. Indeed they did and the goods were eventually received, but I do feel like I had a lucky escape and definitely would not waste my time with them again. By the way, the goods were of very flimsy quality and overpriced for what it is...not necessarily saying that is the trader's fault as maybe they're all the same, jus' sayin'...

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“I never received my item!”

★☆☆☆☆

written by EJBecker on 28/05/2012

I bought a Shark helmet from them, sent the money but NEVER got my helmet shipped. 5 MONTHS AND NOTHING! They don´t answer my phone calls, don´t answer to my emails. This said RICHARD is a thief! DON´T TRUST THEM! NEVER! NO WAY!

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“DO NOT BUY HERE you will not get what you pay for!”

★☆☆☆☆

written by on 02/02/2012

They took the money the same day I purchased item. Five months later no parts! I have been told it is on back order but I contacted manufacture and they have two sitting on their self right now. I am going to contact a lawyer and see if we can get a class action law suit against these guys for fraud, it seems that there is a lot of people with similar issue. Do not buy from here you are running the risk of getting robbed.

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“Bici”

★★★★☆

written by on 27/10/2011

I ordered a Brembo rear brake caliper from them, it arrived today, great price, am very happy. Richard couldn't have been more helpfull.

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“4th Overseas Order - Terrific Service and Item Quality”

★★★★★

written by on 18/08/2011

The other reviews surprised me, as I've just received our 4th order to the US and each one has come on time (faster than if we tried to find a rare dealer here). The service via email and by phone was superb and they spent a great deal of time helping us with styles and sizing, even calling the manufacturer to make sure we got the sizing right before shipping all the way here. We got follow-up emails on order status, personally from a sales rep and replies to all emails we sent. The quality of the jackets/pants we ordered was fantastic and better than anything we can get here -- especially since these Europe-available brands (Furygan, Clover) are not sold in the US and are half the price of what we'd pay for the same Italian-quality leather in the US (i.e., Dainese). Maybe ownership changed or they've fixed past problems that customers have reported because my experiences have always been great and it's my go-to site when I need something important that I (most likely) can't get in the US.

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“Yep, you guessed it...shoulda looked for these reviews...”

★☆☆☆☆

written by on 29/10/2010

Yep, you guessed it...shoulda looked for these reviews first...

Will contact my card company on Monday to get my money back, cos I'm certainly never gonna see the goods I ordered.

Cheating slimeball scumbags.f

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“I bought an Akrapovic exhaust from them, all seems OK....”

★★★★★

written by on 23/09/2010

I bought an Akrapovic exhaust from them, all seems OK. I got a good deal for it too (cheapest price among other resellers). Got it delivered next working day.

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“The Givi engine bars (£87.10 +£12.99 p&p) arrived...”

★★★★☆

written by on 11/09/2010

The Givi engine bars (£87.10 +£12.99 p&p) arrived within 4 weeks of placing the order, so Richard Mezza of Belfast Bici Motorcycle Accessories has delivered despite the scary negative reports to be found on the web. Just got back from a wee holiday at Loch Rannoch today and found a big cardboard box hiding behind the wheely bin, so that was the order of the day, obviously. Had to nip into Two Wheels for a Motrax paddock stand (£40), as I couldn't really manage with it on its side stand, so it's now fitted and looks like it would protect the plastics at low speed - let's face it, high speed shunt = right-off anyway. The fitting instructions comprise a diagram and the advice not to fully tighten anything at the beginning - this is essential, as it is necessary to 'persuade' it a bit. Anyway it looks like a well put together piece.

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“I ordered a pair of gloves for £73.00 pounds 2 months...”

★☆☆☆☆

written by on 07/08/2010

I ordered a pair of gloves for £73.00 pounds 2 months ago.
Like everyone else on here i never recived my goods. I emailed, rang, left messages, then written to my bank and reported the company to my Bank.. who i belive was investigated by my bank and today I recived my gloves. i would certnaly not use them again and feel luckey that my outcome was sucsesfull in the end.

P L E A S E P L E A S E D O N T U S E T H I S C O M P A N Y

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“Do not order anything from this website. ”

★☆☆☆☆

written by on 05/07/2010

Do not order anything from this website.

Scanning through the terms and conditions (again - never order something late at night when you're tired), the trader maybe in direct breach of DSR regulations.

I ordered some goods over 17 days a go now. I have not recevied any notification of delivery time and the phone is never answered. The payment transaction was processed the next working day. I have asked to cancel but have not receieved any acknowledgement (entirely against all online retailing guidelines).

http://www.oft.gov.uk/shared_oft/business_leaflets/general/oft698.pdf

You can complain to your local trading standards office. They can legislate against any traders who may be in breach of the DSR, even if you have agreed to terms and conditions that are outside of these regulations.

http://www.consumerdirect.gov.uk/contact?action=complain



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“This Guy is a thief, I ordered a pair of boots, wrong...”

★☆☆☆☆

written by on 02/07/2010

This Guy is a thief, I ordered a pair of boots, wrong size, sent them back recorded, he received them, but never sent me another size or gave me a refund, can't get hold of him either by phone or mail. Won't reply, Dispute now in action. DO NOT USE THIS WEBSITE. I only used this website as he was the cheapest

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“BICI - Motorcycles do not use ”

★☆☆☆☆

written by on 13/05/2010

BICI - Motorcycles do not use

Following on from my Steering damper and being refunded short of £47 - that poor excuse of a Man, Richard after weeks of trying to contact and is too gutless to talk to you on the phone because he knows he is in the wrong. An email i finally received saying that they were keeping £47 due to restocking fees!! now bearing in mind BICI.co.uk send out the wrong parts in the first place why should i be the one to pay a restocking fee at at my expense. He tried to say that i must have given him the wrong model of bike!!! Yes of course Richard i have no idea what bike i ride and took a complete guess!! How much i wish i lived near him to pay him a visit....

I completely agree have reported him to watchdog who apparently were already looking in to his "practices" but i think a column in a bike mag to stop other people getting caught up in this!!

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Intruder1's Comment

Written on: 26/05/2010

I found this review very helpful because...I was going nto order 2 Shark Evoline Lids. I thought it would be fine as this is a local company about 15 miles away.I'm glad I seen all these reviews-Phew!!!!!!!!!

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“Dear oh dear oh dear, it's certainly true that when...”

★☆☆☆☆

written by on 07/05/2010

Dear oh dear oh dear, it's certainly true that when you see an offer thats to good to be true it probably isn't.
Having the same problems as everyone else on this site, ordered, payment taken, goods not delivered and unable to make contact with the company despite a number of attempts by phone and email.
Also made the mistake of ordering with my debit card so not gauranteed to get my money back.

Think we should get something published in MCN or Suberbike mag about this company which is obviously a fraud.
I wouldn't even give this company one star but there is no option to give none.

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“DO NOT USE - Ordered a pair of boots. Was eventually...”

★☆☆☆☆

written by on 02/05/2010

DO NOT USE - Ordered a pair of boots. Was eventually contacted by them to say the boots were not available and therefore I cancelled the order. On checking my Bank statements I found I had been charged for the boots, and I'm still trying to get my money back from them. Richard Mezza (owner) is evasive and dishonest.

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“BICI MOTORCYCLES - DO NOT USE ”

★☆☆☆☆

written by on 16/04/2010

BICI MOTORCYCLES - DO NOT USE

I ordered a Ohlins Steering damper (£429.99) on the 6th Feb 2010 from BICI motorcycles. The delivery time advised was 5-10 days. 1 Month later after chasing via email and phone + leaving voicemails (none of which where returned) I threatened with getting my credit card company involved and low and behold then next day it arrived. They took the money the same day i ordered it despite saying "my card would be debited until receipt of goods" They sent me the incorrect steering damper and took two weeks trying to get hold of them to return it. I returned the part back to BICI, a poor excuse of a company only for the part to be returned to me via royal mail 2 weeks later saying BICI motorcycles had refused to except the return!! After much more chasing managed to speak to Richard from reading other reviews he seems to be the person behind this company which consists of nothing but the poorest customer services every heard of. It almost on the side of theft what he is up to. He never gave me a reason as to why he rejected the returned part other than the fact i got the idea he was not going to take the return part back. I informed my Credit Card company and advised BICI of this who advised to now return it, which i did. Now costing me money in sending the steering damper backwards and forwards via registered post. I received a refund 17 days after returning it. The current date is now 16th April. However the refund is £47 short! suprise suprise no answer or reply from BICI motorcycles as to why i am short £47 refund. I will contact my credit card company again to see where we are with this dispute and advise them of the short refund.

This company should no longer be able to trade they show a clear lack of customer services and their only interest is to take peoples money and not supply goods. Please Please do not go near this company it has put me off internet shopping and gives it a bad name. I do not want anyone to go through the two and a half months pain that i have gone through and still on going. This company i will report to trading standard and i am very confident that they have already been reported on several occasions jugging by peoples reviews on the web.

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“I am still waiting for my order. I 'Google Street...”

★☆☆☆☆

written by on 06/04/2010

I am still waiting for my order. I 'Google Street Viewed' the shop and it is closed and up for sale. The website address is a terraced house. Alarm bells are now starting to ring. I wish I had seen the above reviews first.

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“geez, ”

★☆☆☆☆

written by on 29/01/2010

geez,
wish i had found this review before i ordered from this guy, seem to be in the same predictiment, cant get in touch and no response from emails.
dont know how people can be allowed to operate like this.
have to go to the trouble of contacting my CC company and get my money back too.

avoid him at all costs.

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“I found this company online when looking for Christmas...”

★☆☆☆☆

written by on 05/01/2010

I found this company online when looking for Christmas presents for my sons. The Website looks authentic and I ordered two Jackets and two pairs of gloves for them. The website claims that the goods would be dispatched the next day and the money would not be charged to my credit card until dispatched. Well the total cost of over £400 was deducted immediatly and then after about three days I tried to ring the numbers on the website and kept getting through to a answering machine. I sent e-mails which did not get a reply. A day later the phone was finally answered and I was told that he did not have stock of the jackets I ordered and would I accept two different ones. I accepted this and then waited again. Two weeks later I again tried over and over again to contact this guy and he gave me a tracking number with a courier company. Unfortunalty for him I deal with this company on a daily basis for business and they informed me that this parcel was never collected from him. The tracking number did not exist on thier system. Back to trying to contact him again. I opened a claim with the credit card company as well. Once he realised I had opened a claim he then sent me the two jackets but only one pair of gloves. Needless to say. This guy has no shop he only has a website. When you pay him he takes your money and tries to purchase the items elsewhere, when or if he can get them , he then sends them to you. I had to get the credit card company to get the £50 back for one pair of gloves so that I could buy my son a pair from a proper shop. I would advise anyone who sees his site to steer far away. This kind of person gives online shopping a really bad name.

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