Written on: 15/03/2013 by Spiggy
i am genuinely delighted with the product (linux elite). Plenty of options to play with, uptime pretty good but then i dont run a business using it. The support offered is very poor. In live chat i was repeatedly told to contact billing when i asked specific technical questions eg "do i need to change the IPS Tags". I also felt the responses were a bit ill tempered, especially as I took the time to politely rephrase the same question when they failed to address the issue. Submitting... (read more)
Written on: 10/12/2012 by zvirus (1 review written)
Hi, The most important thing is You will get help if needed. Things not always working as they should so an immediate help is needed and of course it is delivered as stuff are highly trained I suppose ;) Thank You Guys! Cheers, Tomas pcmender.info (read more)
Written on: 14/07/2012
For the first 6 months or so I was very happy with the service, they responedded quickly on their live chat, generally very polite, but then one of my sites got hacked by an ebay phishing site. I was first informed about it by an american representative of ebay, so I immediately backed up my server and told webhostuk about it and asked for their advice and help. Their response was a very rude and threatening email that bascially blamed me for being hacked, making no acknowledgement of the... (read more)
Written on: 13/07/2012
Been with them for almost 1 year and I can safely say that their servers are well overcrowded. For the last few months I've been constantly receiving 500 internal server errors from 10 to 50 times per day. Every time I contact them about it, they say they are monitoring it and it has been fixed, but the error keeps popping up everyday. AVOID WEBHOST.UK.NET (read more)
Written on: 06/04/2012 by rs88 (1 review written)
Have been using them for about six months now and in the last three months the site has been regularly down. The reasons / excuses: 1. The servers were running a back up that overloaded the system 2. Some address pointers were changed 3. The server went down for a reboot They are utterly useless and the tech support just seem to be offering excuses on each occasion that I find the site down. Recommend you go elsewhere (read more)
Written on: 10/03/2012 by prmarchant (1 review written)
There have been many occasions that I have had to call on their support to resolve a website issue and the guys at Webhost.uk.net have always come to my rescue. Personally I do not think any hosting company would give better service. I host about 20 small sites and overall am very happy with my choice of host. I have used Fasthosts and another cPanel company in the past and was never happy. Speed on the reseller platform could be improved as occationally it runs a little slowly but sometimes... (read more)
Written on: 14/02/2012 by winwah (3 reviews written)
I have been with Webhost.uk for over a year now and find the company to be exceptional. I run a web design/development business with 30 odd websites on a reseller account. The trouble i've had with other web hosting companies over the years is ridiculous. The problems haven't usually been to do with the quality of hosting, but to how quickly problems can be sorted. This is where webhost.uk have excelled so far. I have had no significant difficulty with uptime etc, though problems are bound... (read more)
Written on: 11/02/2012 by lukeca
Couldn't resolve the problem myself, even with instructions over the chat support, so they went in and fixed my settings themselves in a few minutes. They didn't have to help either, as it wasn't a problem with the account setup. It was a file in my website which needed details changing, but they still helped and fixed it. Great service. (read more)
Written on: 30/01/2012 by mikeyuk3 (1 review written)
Fantastic customer service. Fantastic services. Fantastic value for money. Most company's lie about there up time however Webhost uk don't. My site has never gone down since using webhost uk. I cant fault webhost uk they have great customer support, and every reply is personalized which is a nice touch, and sadly you dont see with other company's. (read more)
Written on: 19/11/2011
First of all the people at WebHost.UK.Net are extremely nice. I contacted support and within minutes they were able to reply back and make me a happy customer. Their hosting plans are excellent value for money and have a fantastic server uptime of 99.9% and 24/7 Support. They have both Linux and Windows Hosting. Very affordable and have various hosting tools such as CGI, PHP, RoR and MySQL with cPanel. Their plans also include free setup and a domain. I would certainly recommend this to... (read more)
Written on: 02/11/2011 by ceekaydude (1 review written)
I do not normally write reviews (I am not the best with words and very rarely have the time) but my experience was so bad with webhostuk.net I feel the urge to warn others. I signed up as a reseller of webhostuk.net 's services about a year ago. They seemed to offer a good cpanel reselling package at a very reasonable rate. Everything was fine for the first 6 months or so, and I was impressed by their level of chat based support. I seemed to deal with somebody called 'Natasha' who was... (read more)
Written on: 10/10/2011 by daveyb_syd (1 review written)
My background - 12 years as an IT Consultant for large FTSE-100 type companies. We started using Webhost.uk.net a few years ago on their shared hosting. One of our reasons for going with them is at the time of checking their server responses to a ping test were good so we had high hopes. The power was good enough to run a small volume Magento site until our server was moved (not at our request) onto a different server. Since this move the performance started to become woeful -... (read more)
Written on: 08/09/2011
The services provided by webhost.uk.net are truly awful. Their webhosting and email services are unreliable and lack basic features you should be able to take for granted. Support is via a live chat system where representatives mysteriously disappear for over ten minutes at a time, mid-conversation! Spelling and use of the English language is sometimes so bad its somethings impossible to know what this UK based company is telling you. (read more)
Written on: 19/08/2011
Webhost UK were exceptionally helpful when I took out one of their reseller hosting packages. They were quick to respond to my questions I felt they were on hand to help me if I needed them. I spent some time looking around for hosting packages before settling on Webhost UK. I think they offer good value for money and the level of service came as a welcome bonus. I really can't recommend them highly enough. (read more)
Written on: 23/02/2011
I'm very happy I found this company. The prices seem pretty good to me and they give me lots of control over my server, but more importantly, they're very easy to get in touch with. A normal 0203 helpline and live chat so that whenever I get confused about dns and nameservers et all its been no hassle getting in touch with them and they've always been very helpful.
Written on: 11/02/2011
I have used other web hosting companies in the past (over 10 years) and have either found them unreliable or expensive. Webhost UK Ltd provides a reliable service at a reasonable cost. They are also very responsive to support enquiries. (read more)
Written on: 10/02/2011
I am using webhost.uk.net for nearly 2 years now ..I will say they are fabulous and really care for customers, as per my expirence with my previous UK hosting provider, webhostUK LTD is the best. Mostly I like there support and uptime always more than expected.
I have no doubt while recommanding webhostUK LTD for anyone looking for reliable UK hosting company.
Written on: 24/12/2010
Wow, absolutely brilliant service.
I bought a basic reseller account and managed to mess up the domain transfer. I got in touch on Xmas eve and they managed to sort it out for me within an hour, really friendly and helpful support.
The price is great, I couldn't find a reseller account for less than £25 anywhere else.
I can't comment on the uptime yet, but the service so far is second to none.
Jon T (read more)
Written on: 26/11/2010
The most professional and friendly personnel among UK hosts is here! When I came across with problems connected with transferring my website to this host, Natasha Cooper (Technical Support) fixed all them in few minutes without redirecting me here and there (unlike another host companies do). All the staff is very friendly and the main thing: they really empathise to their clients. I will surely recommend them to my friends.
WeddingSoon Store, Julia Tarianyk (read more)
Written on: 18/11/2010
As a novice to hosting I've found WebHost.uk.net fantastic, friendly, inexpensive and easy to use. The customer support has been instant, friendly and effective and has made the whole experience smooth and painless. Highly recommended (read more)
Written on: 18/11/2010
I left my last host provider purely on the basis of really poor customer service. Words can't describe how bad they were. With WebHostUK it's completely the opposite. The technical services are just as good but what makes it is the after sales and customer support. Second to none in my opinion. The on-line chat is a great idea and there's always someone there which is a big plus. Submitted tickets are dealt with quickly and efficiently and the support staff go the extra mile when they don't... (read more)
Written on: 17/11/2010 by jmwebdesign (1 review written)
I do web design and increasingly I found myself needing web space for clients so I started looking at reseller accounts and luckily found Webhost UK Ltd. So easy to setup account and the support has been first class. I would thoroughly recommend this company to anyone who is in the decision phase of selecting a reseller account. Top marks Webhost UK!! Jim Monaghan (read more)
Written on: 05/11/2010
I have been hosting pages with them for a while now. They are very good indeed, more that my expectation. Specially, their online chat support service is great. The staff go to greater length to me make customers custoemrs happy!
Highly recommend to friends. (read more)
Written on: 28/10/2010
I've used many cPanel based webhosts before which promise low prices, 24/7 support and great products but they never deliver. After being with my previous host for over a year I had had enough of the downtime and decided to look elsewhere.
Don't be fooled by the their out of fashion designed website, their products are top. Their prices are very low and their service is great. I couldn't believe that I hadn't have heard of them before. In fact I don't really want them to be too popular as... (read more)
Written on: 15/10/2010
I have been sending emails for a few days now, asking question after question (as I am a beginner when it comes to Web Hosting).
Every Email, Every Online Question has been answered quickly, in a language I can understand and always ended with "Is there anything Else we can help with?"
Excellent customer services and I have now opened a web hosting account !
This is the first of many web Domains/sites I have and if this continues I will not hesitate in moving all my business to webhost uk... (read more)
Written on: 27/08/2010
A colleague told me about his pleasant experience with the chatroom at webhost.co.uk and I checked them out. The quality of their service is much better than that of others like Daily.co.uk where our users' emailboxes simply vanished and Support refused to restore the backups. Natasha Coopers, Dylan Parker and their support team at webhost.co.uk really follow your problems until solved. And that's impressive. I'm no novice as webmaster when I say I appreciate their quick grasp of the essence... (read more)
Written on: 28/07/2010
I won't lie as I was about ready to cancel my account after hitting a few snags with migrating my accounts but once I had been put in touch with Natasha Cooper it was all sorted very smoothly.
It take a few hours and we did hit a few snags as I have a few accounts but each time is was sorted instantly and without a hitch.
I don't know about reliability etc. but if their support is anything to go by I will be a very happy customer.
We don't know what we get until we need support and that... (read more)
Written on: 12/06/2010
After running into some problems far beyond my capabilites and spending days and nights trying to fix it i spoke to Natasha Cooper from the WEBHOSTUK LTD - Support Department who managed to fix the problem almost effortlessly!
I am extremely happy with her service and that of the webhostuk company and have no interest in looking for another host regardless of price as the service and support i received is priceless.
James Warren (read more)
Written on: 12/06/2010 by freshme (1 review written)
I have been a client of WebHost.UK.Net for over a year now and they have constantly exceeded my expectations.
No matter what the problem was and no matter what questions I had, they have always managed to help me in a matter of minutes.
Before I started working with them I had several other web hosting providers and I can assure you that none of them performed quite as good as they do. Their Customer Support is the best I ever had.
I have several web sites and all of them are hosted by... (read more)
Written on: 21/03/2010 by bingblog (1 review written)
I have hosted my site with Webhost.uk.net since 1 year. I have no words to express service of Webhost.uk.net. They provide 24/7 live chat and ticket support. I always get instant support from them at weekend too.
They have maintened their 99.99% uptime guarntee. Their support staff members are very helpful and friendly.
I am really happy having my site hosted with them. I just love their fast support and service.
I hightly recommend to all if you want to host your site, you can... (read more)
Written on: 19/03/2010
Having scrolled through several hosts on Review Centre looking mainly for a UK based organisation, I came across WEBHOST.UK.NET
I compared what they had to offer and since I have been dissatisfied with my present host and needed a smooth transfer, I had a bag full of questions for them.
As it was late at night, I couldn't get into the chat room, so I emailed them instead. Within a few minutes I received a reply with answers to my questions. I emailed them again, twice in fact, with more... (read more)
Written on: 31/12/2009 by zcraftscom (1 review written)
I have been with http://www.webhost.uk.net for a year now and I will say they are the best webhosting provider in UK offering true 24/7 support worked for me on christmas as well.
I am happy with 100% uptime there cost as well as support will surely recommend everyone to check them if you are looking for UK webhosting provider.
Chris (read more)
As rated by real users
"Chat support" Read More
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