Webhost.uk.net - www.webhost.uk.net Reviews

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★★★★☆
4.3 / 5
76
86% of users recommend this
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Latest Reviews

★★★★☆

“On-line help on web host.uk.net”

Written on: 16/01/2016 by KellyRobles437 (1 review written)

I have used the on-line chat service for technical support on several occasion, I have found the service to be prompt and the people on the other end very helpful.To date they have been able to resolve any issue that I have presented. … Read Full Review

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Captainplanet's Comment

Written on: 23/01/2016

Fantastic support, which I think is invaluable when using a shared hosting solution! Well done WebHost!

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★★★★★

“Best webhosting service provider”

Written on: 23/11/2015 by RyanThorpe (1 review written)

I am hosting my website with webhost and really happy with the service. The staff is generally very competent but the person I dealt with is a star. Thanks … Read Full Review

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★★★★★

“Great support service”

Written on: 09/11/2015 by QuinnPayne182 (1 review written)

I had a support query for a client's site that was handled within minutes! Great service from these guys!… Read Full Review

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Trevorv's Comment

Written on: 05/01/2016

Fantastic Support Service

I had a billing query that was dealth with very promptly by the lady in the WebHostUk billing department.

I used live chat, I was connected withing minutes, who promptly resolved my billing issue.

I am very impressed with the response,

Thank you very much.

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★★★★★

“Able to understand my situtation and resolve it”

Written on: 06/11/2015 by McCullochtd446 (1 review written)

Very patient, clear in mind whats going on, and extended extra effort to resolve my issue, fast response, interpret easily. Highly recommend to anyone with any technical help needed… Read Full Review

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★★★★★

“Great customer service”

Written on: 05/11/2015 by KingstonGustafson (1 review written)

Wehhost.uk.net has excellent support - both for basic questions (e.g. domain transfers) and for more technical assistance. Response is always very quick and they are very knowledgeable. They always manage to answer my questions and / or resolve any issues I'm having. They avoid jargon unless absolutely necessary and you are emailed a transcript of the conversation afterwards so you can refer back to it - useful if you have been given instructions to follow. Overall I'd recommend them as a host… Read Full Review

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★☆☆☆☆

“terrible”

Written on: 29/09/2015 by mcdragonsi (1 review written)

Don't even try this company. I'm surprised that they are getting this many (good) reviews.  Their support people use fake English sounding names but the 1st level support is likely somewhere in India. Upgrades are never on time and they lost my payment twice. The last time resulting in my account suspension despite my protest. Just got ignored… Read Full Review

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★★★★★

“Great for our charity website”

Written on: 25/09/2015 by BarrowBells (1 review written)

Our bell tower website had been hosted on personal ISP webspace which tied me into an ISP because ISP's do not seem to offer personal webspace anymore. WebHostUK came to the rescue, and offered to sponsor/host for free as a website for a small charity. The transition has been pretty smooth, and any difficulties soon overcome using their 24/7 chatroom support. Upload via FTP smooth, download speeds seem pretty snappy, reliability so good so far (nearly 6 months now). Possibility of using more… Read Full Review

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★★★★★

“Best support”

Written on: 17/09/2015 by NicoMooney223 (1 review written)

I must say that the support are the best i have see very kind and so helful so i can only say best support i have work with Regards Thomas… Read Full Review

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★★★★★

“Very Helpful”

Written on: 17/09/2015 by Lindsayq1948 (1 review written)

Very good service, sorted my problem out with minimal fuss… Read Full Review

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★★★★★

“Excellent service and support”

Written on: 10/09/2015 by WireLock (1 review written)

Just to let you know I have used this company since 2011 and their service was excellent when I joined them and it has not faltered over time. The team are always friendly and ready to assist and VERY surprisingly I have never had to wait for anything to be done. Nothing is too much trouble and they have never failed to respond to me 24/7/365. Friendly, professional and proficient, what more can i say ! Thanks WebHostUK for being my most trouble free supplier, long may it continue… Read Full Review

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★★★★★

“Problem with ftp access”

Written on: 11/08/2015 by Reeves427 (1 review written)

Excellent and fast support with my issue. i was not connected to the new server, all details resent straight away. Thank you… Read Full Review

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★★★★★

“Great Live Support”

Written on: 27/07/2015 by 275Christian (1 review written)

WebHost.uk.net always offer me great Live support when I need advice on how to configure hosting settings. This saves me a lot of time, and enables me to focus on delivering websites to my clients as opposed to debugging hosting issues… Read Full Review

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★★★★★

“Super UK-based Support”

Written on: 22/07/2015 by keithmas (1 review written)

I've only just joined up but so far the support setting up has been brilliant. the person I dealt with was clear, knowledgeable and the whole setup is based in the UK. Also the links to the portal are super-fast so that bodes well for when I start using the WordPress setup… Read Full Review

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★★★★★

“Helpful and very co-operative :) made customer service...”

Written on: 22/07/2015 by uoMcCann84 (1 review written)

Helpful and very co-operative :) made customer service a joy *thumbs up*… Read Full Review

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★★★★★

“Thumbs up for the technical staff!”

Written on: 21/07/2015

They always dive into any problem immediately, and don't give up until it's solved. Response time is awesome, and they seem to have a higly qualified technical staff. At sales they work a liiiittle bit too fast for my taste, a couple of errors have occured due to this. But overall I recommend webhost… Read Full Review

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★★★★★

“great service”

Written on: 18/06/2015 by johnw266 (1 review written)

excellent support, friendly, clear and easy to understand what I needed to do… Read Full Review

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★★★★★

“The live support is excellent, where all the time i...”

Written on: 15/05/2015 by Gunnar149 (1 review written)

The live support is excellent, where all the time i got the right answers and support. The prices are fairly good compared to the end service being delivered… Read Full Review

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★★★★★

“Excellent Support!”

Written on: 08/05/2015 by HoleyandMoley (1 review written)

Just a heads up to say that I have had WebHost as my hosting service for my business for the last 2 years. Whenever I have had an issue the support team have responded immediately and helped me with any issues I have had. Good hosting is good support and WebHost won't let you down. Reminders are sent promptly for any domains or hosting issues. Technical knowledge is excellent, with a 'real world' attitude to people who may not have total technical insight. If you want a UK host then I highly… Read Full Review

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★★★★★

“Webhostuk Services - Best customer service EVER”

Written on: 30/04/2015

One of the technicians at webhostuk helped me for an entire 4 hours to resolve an unknown problem with my website. I could not imagine anyone else working on a problem for a customer for this long. I am utterly amazed at his kindness and willingness to help. Incredible service by all technicians I have spoken to in the past also. I can say hands down, in my entire life, webhostuk have given the best customer service I have ever received. All this help and assistance has always been for… Read Full Review

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★★★★★

“Quick and helpful”

Written on: 22/04/2015 by Kenziev258 (1 review written)

The service was prompt. Once I had told the first person about my problem, I was referred to another. The waiting time was 5 minutes, and I was told as such. The second person was able to solve my problem immediately… Read Full Review

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