written by Kimora237 on 16/09/2020
I did not receive my items I purchased, and after contacting the company several times, I heard nothing. The phone number for them has been cut off.
written by on 27/08/2011
No goods, no refund, no answer to emails, cannot get through on phone. So NO SERVICE! They took the money in mid-July, so please do not order from them!
written by evanc on 05/08/2011
Placed an order middle of June and got an automatic confirmation of order and nothing else after that.Sent numerous emails throughout July and got one response after I said I was writing review to express my opinions. They said my order shipped around end of June. No exact date or proof of delivery despite several requests.Buy a lot online and have never experienced this kind of problem.Donot place order.Would not recommend.
written by goofybear66 on 28/04/2011
excellent for bargains and if you buy lots of makeup like me then it is great. good for brands like clinique and lancome and you can save over half the price compared to the shops. i have ordered twice now and both my orders came in about three days. will keep using and recommending to friends.
written by poele03 on 11/04/2011
A very nice site, easy for me to use and easy to find the things you want. You can talk to someone on the site if you want by clicking on the "chat" button, I used this service and it was really helpful as they help you immediately. I ordered lots of makeup and also some skincare for my face and everything arrived within the same week and I saved a large sum of money. I will use this great site again and recommend it to anyone!
written by sophieaj on 17/03/2011
easy to use, brilliant products, cheapest prices I could find, secure payment and fast delivery. What more does anyone want?
written by ladyinlove on 11/03/2011
been searching for a site like this for ages. very cheap makeup like estee lauder and clinique. i brought 5 lipsticks for the same price as one in the shops! really nice colours and the real deal. the lipsticks came within the week and were as they said on the website. i will be using this website again as the prices are the best.
written by foxyladycheryl on 01/03/2011
Ordered these on a Tuesday night, half expecting it to turn up early the following week. Instead it arrived on the Thursday, in time for a friend's birthday!
Delighted with the speed of processing and delivering my order and the quality of the products was top-rate too. Really couldn't have asked for a better service!
Keep it up!
written by eileen79 on 28/02/2011
An absolute delight. A company where people actually reply to your emails and provide a service! I stumbled upon this website by accident while surfing and am so pleased I did. As a lover of the finer things in life this website is perfect for me. The best brands of cosmetics at really big discounts. I placed an order on my computer on a Sunday night and received the products on Tuesday morning, as described and with a few free skin cream samples! Both my emails were replied to almost instantly and the service is brilliant. Will I shop here again?? Of course I will!
written by kobieta on 28/02/2011
I made 2 orders and the two of them came with missing products and a note saying it was refund. It's been months and still no refund ! It's a scam ! don't order. The owner Louise (when she answers) says that she has proof that the refund was made but at my bank there absolutely no trace of that money. I lost more than 40' !!
Written on: 03/08/2011
I made the worst mistake of my life the day I ordered from this website. I placed my order on 12th July, 2011, haven't received anything so far. Tried contacting through emails, got lame excuses in return only when I mentioned reporting her to the European Police, European Ombudsman. Told me that my order was sent out on the 14th July and she has the post office slip to prove it and that an automatic dispatch email goes out to the buyer. Never received any dispatch email. Asked them to send it again to me as I was desperate to see any proof of my order sent out to me. Never replied to the actual request or sent me the dispatch email. Rang her twice never got a reply, went straight to her French recorded massage.
Written on: 28/07/2011
Hi, I am having the same problem here. I placed my order on the 12th july, 2011. Still waiting and no response to my emails. I am worried sick. I might just ask to refund and cancel the order.
written by amandachiles on 20/02/2011
cool website with brill bargains. savings are the best and I saved loads of money on the makeup I brought. Stuff they sell is the real deal and my order arrived in 3 days which i thought was great service. will buy more stuff in the future from this website and will tell my friends about it so they can save money too!
written by on 01/02/2011
Good easy to use site with all the relevant information to hand. Shipping info clearly visable as well as prices and return policy (always check - just in case!)
The vendor answered all my questions quickly and politely which made me feel more reassured that I was buying genuine Clinique products. Order came quickly, well wrapped and communication was good throughout the procedure. The products was as described and most importantly totally authentic!
Am extremely happy with the product and service ...
written by ameliajane on 18/01/2011
Brought Clinique lipsticks for a generous discount brought 4 for the same price as one in my local department store. The lipsticks were immaculate and the shades a very good likeness to the pictures on the website. I ordered online and the goods arrived within a reasonable time period. I will be using this website again and have passed details to my friends.
written by on 17/01/2011
Ordered a lipstick one month and a half ago, never received. They either don't answer to emails, or give not precise answer. Stay away, don't order.
Written on: 04/08/2011
I have lost £63 to this woman. She never answers her emails or phone. Have been waiting for almost a month for my order. Never sent a dispatch email. Says she has a post office slip to prove that the order got sent. Sounds familiar??? If she has the proof than why can't I see it as I am the one paying for it. Not a trustworthy woman or business. Steer clear and guard your money.
written by on 17/01/2011
I luv my fragrances and have loads and usually get em from the shops where I live. A mate told me about this website where perfume and other makeup stuff is much cheaper so I gave it a go. Brought my bloke some Ralph Lauren eau de toilette for Xmas and it was half price, I paid with my Visa card online and the perfume came to my house in only a couple of days. I am now recommending this website to all my friends and think everyone should give it a go.
written by pepsimyra on 07/01/2011
Ordered some foundation and mascara that was ALOT cheaper than in shops, plus i got two free gifts. the delivery was vevy quick and there is always something new for me to try out. I LOVE THIS SHOP AND WILL USE IT AGAIN.
written by happyheather56 on 06/01/2011
Shopping online can be a nightmare especially when I have had a bad experience in the past when goods did not arrive. I only made quite a small order in the first instance so if things went wrong it would not be a problem (I do tend to worry quite a lot about such matters). No need to be concerned after sending several emails and receiving quick replies with reassurances I made the order securely and the lotion arrive with several days. I am feeling more confident now when buying online and have no qualms in recommending this website as secure and efficient.
written by on 30/11/2010
Thrilled with my recent purchases from this website which was recommended to me by one of my friends. Stocked up on all my ROC and Clinique anti ageing creams as well as some makeup for my teenage daughters for Christmas. Prices were unbeatable and everything arrived quickly and as described. I did not need to contact this website with any queries and I will be recommending this website to others.
written by on 05/11/2010
I live in Australia but ordered from this makeup website as they deliver worldwide and the prices for branded makeup were amazing (it is hard to find discount makeup in Australia). I ordered a couple of Clinique mascaras as well as some Clarins hand cream and some Elizabeth Arden gift sets. Everything I ordered was delivered to me within 7 days which when you think how far the items have to travel is pretty impressive and the order was despatched the same day which I think is an excellent service. I can't see myself shopping on any other makeup websites now and this will be a firm favourite of mine.
written by on 02/11/2010
I brought Benefit Concealer and Primer from this website last week, this is the first time I have ordered online and it is a real find. Authentic branded makeup and fast delivery. Very helpful service via a chat facility which is answered immediately and great communication the entire way through the transaction. I feel confident in recommending this website and will certainly be using it again for Christmas presents and the like.
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As rated by our community of reviewers
Guest's Response to kobieta's Review
Written on: 20/07/2011
I have same problems with this on-line shop too. I have placed my order on the 2nd of May, i never got it, in my account the tag in that order still is in processing after 2 and a half month, the owner replied in the begining saying she will check the post office, or she will short this out, maybe with a refund, but now she does not even replay to my mails. I think that the list i can do is to let others know how this on line shop works. I am also gooing to file a complaign in one of the European cunsumer protection associations.