Baby Shop www.babyshop.co.uk Reviews
Latest Reviews
★★★☆☆
“Babyshop.co.uk now under new management”
Written on: 14/03/2013
After defaulting on the lease for their internet domain name babyshop.co.uk, the business trading through that website has closed, and the domain name has reverted to the previous owners. (read more)
★☆☆☆☆
“a scam - avoid”
Written on: 28/01/2013
Ordered but still not delivered after 7 weeks despite phoning and emailing.Website now gone and phone dead except for the answerphone message. Am now pursuing a refund through my credit card company. Thank goodness I did not spend a great deal. (read more)
★☆☆☆☆
“I wish I'd read the reviews before they stole £20 off me”
Written on: 18/10/2012
As if people with a new baby have got loads of spare cash, they can afford to just throw it away. ^Aimee^ said they'd resend my item - it never arrived, I can't get through to them on the phone and they no longer reply to emails. (read more)
Chrissiemc's Comment
Written on: 04/01/2013
This was my experience too. I ordered a product which never arrived. They promised to resend it several times but nothing ever came. They then stopped answering the phone. I since found out that the telephone number is actually a money making number so they got even more money off me that way. My email was also not replied to and the matter is now in the hands of my credit card company. I will never use this company again. I wish I had found this site before i ordered. I hope other people heed the advice and avoid this company.
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★☆☆☆☆
“Avoid Avoid Avoid”
Written on: 16/10/2012 by hayley7774
How awful, I also didn't check out reviews until AFTER ordering. But please please - contact your bank - even if you didn't pay with credit card, they can get the payment back for you. If an item is not delivered within a certain number of days there is a window for them to retrieve your money. I will also be advising Google, Trading Standards etc as this is so amazing in this day in age this company has managed to get away with this ! (read more)
★☆☆☆☆
“AVOID - this is a scam website”
Written on: 12/10/2012
Further to the numerous posts which detail previous incdidents where they have ordered from this website and failed to receive goods or a refund, I too have to add mine. Thankfully I only ordered an item of fairly low value (£20) but am now having to pursue this through my credit card. Item wasn't delivered. When I emailed I was provided a Royal mail tracking number, which Royal Mail informed me was fake when I contacted them. Emailed on a number of occasions asking for a refund and kept... (read more)
★☆☆☆☆
“No refund received despite told I would receive one”
Written on: 24/09/2012
Ordered a rocking animal, website said was in stock, paid for it, few days later received email stating they could not get hold of it and I would be refunded. Nothing happened so contacted Aimee who said I should receive a refund in the next 2 weeks. Again nothing. Emailed again but now no response Avoid at all costs unless you like throwing money away. (read more)
★☆☆☆☆
“Con artists”
Written on: 17/08/2012
Do not order from this company, I ordered a couple of items from them and have had to contact my bank to get my card refunded, they will say any thing to string you along, do not trust any thing they say. I am going to contact trading standards, I have no idea how this company are still up and running. (read more)
★☆☆☆☆
“non delivery of goods & disgraceful service”
Written on: 04/08/2012
order goods totaling over £309, stated on website that it was free delivery. i was contacted by the elusive Amie by email 2 days later asking for another £20 for delivery to Ireland, i replied by email stating that i did not live in Ireland but Northern Ireland which was part of Great Britain. Earlier that day i also received an email explaining that my delivery had also been delayed so in the email that i replied in, i asked for conformation of the delivery date. I never received a reply... (read more)
Jegersss's Comment
Written on: 18/09/2012
Yeah! the same with me! I didnt recieve my delivery two times when they sad that have been dispatched but nothing! I asked for refund and they told me the refund issued and it will take 2-6 working days! Now have been 1 moth past and nothing! tried to call many times and no answers! the same with email!
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★☆☆☆☆
“Thieves is more appropriate”
Written on: 26/07/2012
I really wish I had read reviews on this company before purchasing a stroller for over £107 way back in April. I was emailed the following day to say there was a delay and stock was due the end of the month which I collude wait for or receive a full refund. I agreed to wait as it was only two weeks. I contacted them again at the beginning of may to be told in an email by Aimee that stock was on its way and I would be emailed as soon as it was shipped. Shipping email was sent on 16th may,... (read more)
★☆☆☆☆
“RIP-OFF MERCHANTS”
Written on: 15/07/2012 by MacMum
Yes, I too, wish I'd read this before I'd ordered a car seat. I can't believe they have not been arrested for fraud yet. They took my payment on 8 June, gave me a delivery date, changed it at the last minute to the following week, then of course nothing arrived. Email from Aimee said she'd look into it then get back to me but she didn't. So I emailed asking for a refund, to which she replied it would be back on my credit card account within 2-6 days. That was 2 weeks ago, and I am still... (read more)
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Showing 1 - 10 of 38 Reviews
★☆☆☆☆
“Do not order anything from this site!!!”
Written on: 11/07/2012
PLEASE DO NOT USE THIS SITE!!! Like other people i really wish I'd seen these reviews before ordering. I made my order in june and now, one month later, I haven't resaved any goods or get my money back. I have tried to contact the company by email and phone without any response. So the company took my money and now I have contaced the credit card company. So do not order anything from babyshop.co.uk!!!! (read more)
★☆☆☆☆
“DO NOT USE THIS COMPANY”
Written on: 18/06/2012 by adampeden
PLEASE DO NOT USE!!! Like other people on here I wish I'd seen these reviews before ordering. Me and my wife are expecting our baby any day now and so started buying things early. I ordered a car seat and baby bouncer from babyshop.co.uk in April it's now nearly July and I still haven't received any refund (almost £85) also don't contact by phone you will be put on hold for an age. it's cost me £15 in calls and still no resolution. I am now going to use a small claims court to reclaim... (read more)
★★★★★
“Next Day”
Written on: 24/05/2012
My delivery of my changing bag arrived next day. Good quality product and value for money. Thanks, i will use this website again. (read more)
★☆☆☆☆
“DON'T BE TEMPTED TO BUY ANYTHING FROM THIS PLACE”
Written on: 31/03/2012 by myreviewz (1 review written)
PLEASE PLEASE DON'T BE TEMPTED TO ORDER ANYTHING FROM THIS SITE. I only wish I'd seen these reviews before handing my money over to some scammers :.( . I ordered my Obaby Zezu pram on the 1/03/2012. Money taken straight away and am now thinking that they should have emailed me saying "NOW KISS YOUR MONEY GOODBYE". Of course they didn't do such thing, but might as well as. Anyway I have no pram and I've contacted them and they said it'll be with you Saturday 17/03/20112. No such thing... (read more)
★☆☆☆☆
“DO NOT BUY ANYTHING!!!”
Written on: 29/03/2012 by MrsCLAS
I ordered a pushchair from babyshop.co.uk but changed my mind within 24 hours as it didn't have exactly what I wanted when I looked closer. Statement on website does say entitled to change my mind with 7 days do emailed and cancelled and they said no problem. Then the next day got an email saying the pushchair would be delayed but would get a complimentary gift once sent so emailed back to remind them I had already cancelled. Refund never showed up on my credit card so after a couple of... (read more)
★★★★★
“Great Service”
Written on: 21/02/2012 by annashely
Ordered my pram and accessories on Friday and they arrived this morning. Thanks - i will certainly be back. (read more)
★☆☆☆☆
“DO NOT BUY FROM BABYSHOP!”
Written on: 11/01/2012
DON'T TOUCH WITH A BARGE POLE!Ordered a pushchair from this company in Mid November - only to be told 3 days later it was out of stock yet money had already been taken. After numerous false promises regarding delivery in Mid December I told them to cancel the order and refund the money. After chasing this refund numerous times and it not appearing, I am now going to put this in the hands of Trading standards. Also do not believe them when they promise to ring you back...they never do! Do... (read more)
★☆☆☆☆
“believe everything you read”
Written on: 23/12/2011 by Caroline3462 (1 review written)
please dont not order from these people I too beleive them to be scamers I did receive my refund but many many others havent save your money time and stress levels order elsewhere (read more)
★☆☆☆☆
“This is a scam ”
Written on: 11/11/2011 by kandj11
We ordered a pram for £130 in May 2011 which was never delivered. Numerous attempts to call were never answered. They replied to a couple of emails (erratically) and agreed to provide a refund which never came. We visited the address on their website, we think it is very unlikely that they are trading from there. It looked abandoned and a neighbouring farmer said that no one had been there for months. We contacted the trading standards authority who instructed us to send a registered... (read more)
★☆☆☆☆
“Poor communication and appalling customer service”
Written on: 10/09/2011
I would urge you to avoid this company if you value customer service and your statutory rights. Purchased a £12 parasol through them which broke within weeks of purchase. Roy (I assume the company director or manager) initially refused to refund me stating that this was because it was not 'a manufacturing fault'. I had to point out his legal obligations under the Sale of Goods Act, contact with Consumer Direct and threats of legal action before he agreed the refund. Even then he blamed... (read more)
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Showing 11 - 20 of 38 Reviews
★★★★★
“Order of sock ons and dribble ons arrived really fast....”
Written on: 05/04/2011
Order of sock ons and dribble ons arrived really fast. Very happy with the service and the sock ons are so cute x (read more)
★☆☆☆☆
“Such a bad place to buy. I tried calling the phone...”
Written on: 21/03/2011
Such a bad place to buy. I tried calling the phone number and it is recorded message. Emailed them but no response. Dont Buy from them. Even if you need to pay £10 extra buy from somewhere who will provide you a proper service rather than mess you about. Prices look cheap but no use when you have paid for your product and dont even have a clue what is happening with your order. If this is the service you get before buying a product aftersales looks hopeless. How can you call them to report a... (read more)
★★★★★
“Jazzy Toes arrived within a few days which is great...”
Written on: 28/02/2011
Jazzy Toes arrived within a few days which is great service. Slightly cleaper than other web sites too (read more)
★★★★★
“I ordered a Cosatto twin puchchair and some skibz bibs...”
Written on: 25/02/2011
I ordered a Cosatto twin puchchair and some skibz bibs from babyshop.co.uk and was very pleased when it arrived within a few days. There were a couple of nice gifts in the box too!!
I've ordered from babyshop.co.uk a few months ago for a monitor which also arrived quickly and well packaged.
I'd certainly recommend them and haven't experienced any problems that i've read in other reviews.
(read more)
★☆☆☆☆
“The contact telephone number which has a recorded...”
Written on: 18/02/2011
The contact telephone number which has a recorded message telling you to contact them by email, they promise to reply to all emails within 24 hours.......NOT TRUE, they don't reply! Contacted them and asked if we were to order a pushchair when would it be delivered, reply, Tuesday or Wednesday, so we ordered it. On the Tuesday, they advised us by email that it had been shipped and delivery normally takes 1-2 days, but the order status on the web page did not show that until the... (read more)
★★★★★
“Recieved my Obaby Zezu within 2 days. Wonderful,...”
Written on: 16/02/2011
Recieved my Obaby Zezu within 2 days. Wonderful, thank you (read more)
★★★★★
“Recieved my changing bags the next day. Great service...”
Written on: 13/02/2011
Recieved my changing bags the next day. Great service and prices. THANK YOU! (read more)
★★★☆☆
“After placing an order for a video monitor I saw this...”
Written on: 13/02/2011
After placing an order for a video monitor I saw this review site.However I received the monitor within 48 hours.Unfortunately they sent the wrong one and although it took 10 days to receive the correct one ,all my emails were answered immediately.Initially had the correct monitor arrived I would have given 5 stars (read more)
★★★★★
“My Moover Dolls Pram was on pre order and has since...”
Written on: 08/12/2010
My Moover Dolls Pram was on pre order and has since arrived - great product and good communication with regards to pre order service.
Would use again.
(read more)
★★★★★
“Pushchair arrived within 4 days of ordering.”
Written on: 30/11/2010
Pushchair arrived within 4 days of ordering. (read more)
See next 10 reviews
Showing 21 - 30 of 38 Reviews
★☆☆☆☆
“DO NOT ORDER ANYTHING FROM WWW.BABYSHOP.CO.UK ...”
Written on: 27/10/2010
DO NOT ORDER ANYTHING FROM WWW.BABYSHOP.CO.UK Cant really say what hasn't already been said on the previous comments. This site is a joke,i can't begin to imagine what its like for the people that have saved their money for 9 months and ordered from these people,only to be left waiting or out of pocket. Initially the site looks legit but the cracks start showing when you try to contact them and their phone line goes dead or they take forever getting back by email. DO NOT ORDER... (read more)
★☆☆☆☆
“I wish I had read the reviews (as others before have...”
Written on: 14/10/2010 by Mango09 (1 review written)
I wish I had read the reviews (as others before have said) before ordering from Babyshop.co.uk! On the 17th September 2010 I ordered the Petite Star City Bug - Yellow/Grey the payment was taken the same day. This was over 3 weeks ago I never received it. I had sent numerous emails only to get 1 line responses that's if Aimee decides to email back. I was told and I quote: (Thurs 23/09/10) 'Please expect delivery mid next week.' (Fri 01/10/10) 'Let me track this with the... (read more)
★★★★★
“My order arrived fast despite the complaints here. No...”
Written on: 07/10/2010
My order arrived fast despite the complaints here. No complains from me, just quick service. (read more)
★☆☆☆☆
“The same has happened to me to with www.babyshop.co.uk. ”
Written on: 21/09/2010
The same has happened to me to with www.babyshop.co.uk.
I ordered Toby Tiger Clothing on 30 August and my order still hasn't arrived. Despite numerous follow up calls and emails stil no response. I am currently trying to get refund via paypal...received an automated email from info@babyshop.co.uk advising that a refund has been made but no funds have transferred.
DO NOT ORDER FROM THIS SITE
(read more)
★☆☆☆☆
“The same has just happened to me to with...”
Written on: 17/09/2010
The same has just happened to me to with babyshop.co.uk. DO NOT ORDER FROM HERE! YOU WON'T GET ANYTHING!
I ordered a rainmac from there two weeks ago and it still hasn't arrived. Thinking it was a bit odd, I googled "babyshop.co.uk and fraud" and found this forum saying how this site takes payment but never sends the goods out!
It is a bit cheaper than other websites for the same goods so draws you in but don't order from here. You won't get anything! I'm now trying to get my money...
(read more)
★☆☆☆☆
“Using this company has been the most appalling...”
Written on: 23/07/2010
Using this company has been the most appalling internet shopping experience I have ever had. Babyshop advertise lots of lovely items but if you want the items on time you should order about 6 months prior to even trying for a baby. DO NOT BUY FROM THEM I ordered on 31st May and the initial service; seemed to be fast, they took my money instantly and replied straight away by email confirming my order#8230;.then I got the second email saying that actually one of the items wasn't even in stock-... (read more)
★☆☆☆☆
“Ordered a babycall from babyshop at the end of April. ...”
Written on: 10/07/2010
Ordered a babycall from babyshop at the end of April. Payment was processed immediately and I was sent an email to say that product was ready for delivery. Recieved another email to say product was despatched couple of days later. When i didnt receive anything after a week tried to telephone however the number on the website asks for all enquiries to be sent by email. Sent several emails without any reply eventually received a reply to say they would look into what had happened. I waited... (read more)
★★★★★
“I love this site, as it has aricles on useful topics...”
Written on: 27/12/2009 by jodief (2 reviews written)
I love this site, as it has aricles on useful topics about being a parent/mum/baby showers and being a "new mum" they have a good shop there too all via Amazon so the service is excellent... have a look for yourself.
(read more)
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Nassu's Comment
Written on: 03/01/2013
BABY SHOP ARE BAD END OFF. NO COMMUNICATION NO DELIEVRY DONT ORDER ANYTHING FROM THEM THEY HAVE NO MORALS THEY DONT CARE