Baby Shop www.babyshop.co.uk Reviews

Click here if this is your business
★★☆☆☆
2.3 / 5
32% of users recommend this
Click here if this is your business
  • Variety of topics convered

  • Comprehensiveness of advice

  • Authority

  • Interaction with other parents

? Ask our helpful community of experts about this product or company
Baby Shop www.babyshop.co.uk - Ask a question now

Media Gallery for Baby Shop www.babyshop.co.uk

Baby Shop www.babyshop.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

★★★☆☆

“Babyshop.co.uk now under new management”

Written on: 14/03/2013

After defaulting on the lease for their internet domain name babyshop.co.uk, the business trading through that website has closed, and the domain name has reverted to the previous owners. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“a scam - avoid”

Written on: 28/01/2013

Ordered but still not delivered after 7 weeks despite phoning and emailing.Website now gone and phone dead except for the answerphone message. Am now pursuing a refund through my credit card company. Thank goodness I did not spend a great deal… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I wish I'd read the reviews before they stole £20 off me”

Written on: 18/10/2012

As if people with a new baby have got loads of spare cash, they can afford to just throw it away. ^Aimee^ said they'd resend my item - it never arrived, I can't get through to them on the phone and they no longer reply to emails. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Nassu's Comment

Written on: 03/01/2013

BABY SHOP ARE BAD END OFF. NO COMMUNICATION NO DELIEVRY DONT ORDER ANYTHING FROM THEM THEY HAVE NO MORALS THEY DONT CARE

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Chrissiemc's Comment

Written on: 04/01/2013

This was my experience too. I ordered a product which never arrived. They promised to resend it several times but nothing ever came. They then stopped answering the phone. I since found out that the telephone number is actually a money making number so they got even more money off me that way. My email was also not replied to and the matter is now in the hands of my credit card company. I will never use this company again. I wish I had found this site before i ordered. I hope other people heed the advice and avoid this company.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 2 Comments
★☆☆☆☆

“Avoid Avoid Avoid”

Written on: 16/10/2012 by hayley7774 (1 review written)

How awful, I also didn't check out reviews until AFTER ordering. But please please - contact your bank - even if you didn't pay with credit card, they can get the payment back for you. If an item is not delivered within a certain number of days there is a window for them to retrieve your money. I will also be advising Google, Trading Standards etc as this is so amazing in this day in age this company has managed to get away with this !… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“AVOID - this is a scam website”

Written on: 12/10/2012

Further to the numerous posts which detail previous incdidents where they have ordered from this website and failed to receive goods or a refund, I too have to add mine. Thankfully I only ordered an item of fairly low value (£20) but am now having to pursue this through my credit card. Item wasn't delivered. When I emailed I was provided a Royal mail tracking number, which Royal Mail informed me was fake when I contacted them. Emailed on a number of occasions asking for a refund and kept… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“No refund received despite told I would receive one”

Written on: 24/09/2012

Ordered a rocking animal, website said was in stock, paid for it, few days later received email stating they could not get hold of it and I would be refunded. Nothing happened so contacted Aimee who said I should receive a refund in the next 2 weeks. Again nothing. Emailed again but now no response Avoid at all costs unless you like throwing money away… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Con artists”

Written on: 17/08/2012

Do not order from this company, I ordered a couple of items from them and have had to contact my bank to get my card refunded, they will say any thing to string you along, do not trust any thing they say. I am going to contact trading standards, I have no idea how this company are still up and running… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“non delivery of goods & disgraceful service”

Written on: 04/08/2012

order goods totaling over £309, stated on website that it was free delivery. i was contacted by the elusive Amie by email 2 days later asking for another £20 for delivery to Ireland, i replied by email stating that i did not live in Ireland but Northern Ireland which was part of Great Britain. Earlier that day i also received an email explaining that my delivery had also been delayed so in the email that i replied in, i asked for conformation of the delivery date. I never received a reply so… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Jegersss's Comment

Written on: 18/09/2012

Yeah! the same with me! I didnt recieve my delivery two times when they sad that have been dispatched but nothing! I asked for refund and they told me the refund issued and it will take 2-6 working days! Now have been 1 moth past and nothing! tried to call many times and no answers! the same with email!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Thieves is more appropriate”

Written on: 26/07/2012

I really wish I had read reviews on this company before purchasing a stroller for over £107 way back in April. I was emailed the following day to say there was a delay and stock was due the end of the month which I collude wait for or receive a full refund. I agreed to wait as it was only two weeks. I contacted them again at the beginning of may to be told in an email by Aimee that stock was on its way and I would be emailed as soon as it was shipped. Shipping email was sent on 16th may, left… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“RIP-OFF MERCHANTS”

Written on: 15/07/2012 by MacMum (1 review written)

Yes, I too, wish I'd read this before I'd ordered a car seat. I can't believe they have not been arrested for fraud yet. They took my payment on 8 June, gave me a delivery date, changed it at the last minute to the following week, then of course nothing arrived. Email from Aimee said she'd look into it then get back to me but she didn't. So I emailed asking for a refund, to which she replied it would be back on my credit card account within 2-6 days. That was 2 weeks ago, and I am still… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Do not order anything from this site!!!”

Written on: 11/07/2012

PLEASE DO NOT USE THIS SITE!!! Like other people i really wish I'd seen these reviews before ordering. I made my order in june and now, one month later, I haven't resaved any goods or get my money back. I have tried to contact the company by email and phone without any response. So the company took my money and now I have contaced the credit card company. So do not order anything from babyshop.co.uk!!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“DO NOT USE THIS COMPANY”

Written on: 18/06/2012 by adampeden (1 review written)

PLEASE DO NOT USE!!! Like other people on here I wish I'd seen these reviews before ordering. Me and my wife are expecting our baby any day now and so started buying things early. I ordered a car seat and baby bouncer from babyshop.co.uk in April it's now nearly July and I still haven't received any refund (almost £85) also don't contact by phone you will be put on hold for an age. it's cost me £15 in calls and still no resolution. I am now going to use a small claims court to reclaim all… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Next Day”

Written on: 24/05/2012

My delivery of my changing bag arrived next day. Good quality product and value for money. Thanks, i will use this website again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“DON'T BE TEMPTED TO BUY ANYTHING FROM THIS PLACE”

Written on: 31/03/2012 by myreviewz (1 review written)

PLEASE PLEASE DON'T BE TEMPTED TO ORDER ANYTHING FROM THIS SITE. I only wish I'd seen these reviews before handing my money over to some scammers :.( . I ordered my Obaby Zezu pram on the 1/03/2012. Money taken straight away and am now thinking that they should have emailed me saying "NOW KISS YOUR MONEY GOODBYE". Of course they didn't do such thing, but might as well as. Anyway I have no pram and I've contacted them and they said it'll be with you Saturday 17/03/20112. No such thing… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“DO NOT BUY ANYTHING!!!”

Written on: 29/03/2012 by MrsCLAS (1 review written)

I ordered a pushchair from babyshop.co.uk but changed my mind within 24 hours as it didn't have exactly what I wanted when I looked closer. Statement on website does say entitled to change my mind with 7 days do emailed and cancelled and they said no problem. Then the next day got an email saying the pushchair would be delayed but would get a complimentary gift once sent so emailed back to remind them I had already cancelled. Refund never showed up on my credit card so after a couple of emails… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great Service”

Written on: 21/02/2012 by annashely (1 review written)

Ordered my pram and accessories on Friday and they arrived this morning. Thanks - i will certainly be back… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“DO NOT BUY FROM BABYSHOP!”

Written on: 11/01/2012

DON'T TOUCH WITH A BARGE POLE!Ordered a pushchair from this company in Mid November - only to be told 3 days later it was out of stock yet money had already been taken. After numerous false promises regarding delivery in Mid December I told them to cancel the order and refund the money. After chasing this refund numerous times and it not appearing, I am now going to put this in the hands of Trading standards. Also do not believe them when they promise to ring you back...they never do! Do not… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“believe everything you read”

Written on: 23/12/2011 by Caroline3462 (1 review written)

please dont not order from these people I too beleive them to be scamers I did receive my refund but many many others havent save your money time and stress levels order elsewhere… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“This is a scam ”

Written on: 11/11/2011 by kandj11 (1 review written)

We ordered a pram for £130 in May 2011 which was never delivered. Numerous attempts to call were never answered. They replied to a couple of emails (erratically) and agreed to provide a refund which never came. We visited the address on their website, we think it is very unlikely that they are trading from there. It looked abandoned and a neighbouring farmer said that no one had been there for months. We contacted the trading standards authority who instructed us to send a registered… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Poor communication and appalling customer service”

Written on: 10/09/2011

I would urge you to avoid this company if you value customer service and your statutory rights. Purchased a £12 parasol through them which broke within weeks of purchase. Roy (I assume the company director or manager) initially refused to refund me stating that this was because it was not 'a manufacturing fault'. I had to point out his legal obligations under the Sale of Goods Act, contact with Consumer Direct and threats of legal action before he agreed the refund. Even then he blamed a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview