Ihampers.co.uk Xmas Hampers Reviews
Latest Reviews
“RUBBISH!”
Written on: 01/03/2013
This company from what I can tell is also known as 'iflorist'. Check out the reviews for them under 'iflorist'..........you'll see they're just as bad. My dads gift was ordered for 24th December........he lives in Clitheroe, Lancashire, England...........when I checked the online tracking they had sent it to a similar address in IRELAND!!!!!! I tried contacting the service centre there online and they said it couldnt be sent too my dads from there, 5 emails later, its now the 6th January,... (read more)
“Rip off”
Written on: 20/02/2013
Ordered wine gift to go to Isle of Man. They missed first date of 19th December, changed the item and then missed second date of 22nd, and then missed Christmas Eve. I shall be talking to Trading Standards. Live Help is a joke. Not to be trusted, and not responding to messages. Or phone calls. Avoid at all costs. Not serious. No commitment to customer service. (read more)
“Don't waste your money!”
Written on: 20/02/2013
I ordered a hamper from these guys on Dec 14th, they took the money that day and my parents STILL have not received it and probably nevre will. I have tried contacting them by email and phone, but all to no avail. Maybe I will get my money back from Visa, but I doubt ihampers will cough up. PLEASE don't buy from these guys. (read more)
“APPALLING - DO NOT USE THIS COMPANY”
Written on: 19/02/2013
We ordered a hamper to go to family in UK (they are UK solicitors and will be chasing this up). It has not arrived and noone bothers to answer the telephone or emails. Do NOT use them. (read more)
“Nice christmas present”
Written on: 18/02/2013
Ordered late sunday and selected delivery for Tuesday 18th December for a christmas present for family member. Didn't receive the item Tuesday as I have it delivered to my work address and they tried delievring it late at night. I didn't get a phone call to tell me delievry was unsuccessful it came the following day after I had rang ihampers and also the courier and tracked it myself. Easy to use website and the courier was pretty reliable. Would use again. (read more)
“Do not touch this company”
Written on: 18/02/2013
Ordered last year. Not only did we have a non delivery to a customer we tried to make contact x 10 calls, a number of emails and letters and we eventually got a response call in Feb!!!!! The hamper never did show, refund finally given at end feb! (read more)
“WORST COMPANY EVER!!!! BEWARE DO NOT USE”
Written on: 07/02/2013 by mitch.10 (1 review written)
I ordered my hampers to be delivered christmas eve 2012and I am still waiting! I ordered in plenty of time and even paid extra delivery charges. Only half my hampers arrived on time the others never arrived and one delivered to the wrong address. I have called and emailed this company and been promised delivery next day again this was back in January. Its now february 2013 and after another phonecall and a different person I was again promised delivery and still no christmas hampers. The... (read more)
“Failed Delivery of Hamper”
Written on: 26/01/2013
I ordered two Christmas Hampers for my family in UK. One was delivered succcessfully the other was not. As my Sister was not home the courier decided to throw the hamper over a locked side gate and leave it there without leaving any notification. The hamper sat outside for 3 days in the rain, it was partially opened and some of the contents had fallen out. ihampers have refused on several occassions to re-deliver this hamper - they say without photographic evidence they will not... (read more)
“Never delivered ”
Written on: 23/01/2013 by MANILVA
Ordered 3 hampers on 7th December and still not delivered on 23rd January . Very hard to talk to anyone as they dont have a phone number on there website. When i tried to contact i hampers through there chat on the website they did not answer as i was trying to make a complaint. I then contacted them using the chat the same day pretending to place an order they replied straight away. I eventually got hold of there number and they was very rude and have very poor customer service.NEVER WILL I... (read more)
“Would NOT use again!”
Written on: 16/01/2013
Ordered 3 Hampers on the 8th of December for delivery on or around 20th December. One arrived ok, spent most of the 23rd and 24th on the phone or live chat to get an up-date on the other two. Whilst I was guaranteed delivery on the 24th only one arrived (at 6pm on the 24th). The other one - hasn't arrived even though I have chased every day since New Year. I was told I couldn't e-mail or phone the Customer Service Dir so I wrote - but guess what - no reply! Absolutely disgraceful... (read more)
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Showing 1 - 10 of 111 Reviews
“Totally useless Company”
Written on: 15/01/2013
Ordered a selection of 6 wines and told delivery would be 24th December 2012. It's now the 15th January 2013 and the goods have still not been delivered. No one at the Company knows where it is or what happened to it, though they are very good at giving you the run around. Also seems odd that I ordered from Ihampers.co.uk, got a generic response from Iflorist.co.uk, but the charge on my Credit Card says Colonial!!!! Will never buy from these people again. (read more)
“Con.”
Written on: 15/01/2013 by Swissrolly
Ordered a hamper on the 19th with it due to be delivered on the 21st as a Christmas present for a relative. It never arrived and I didn't receive any reply from ihamper/iflorist until the 10th January. They are now saying the item was delivered on 7th January even though it definitely hasn't and are refusing to provide proof of delivery and have refused point blank to give me a refund. This is FRAUD and I urge everyone to report this company to Trading Standards. DO NOT BUY FROM THEM. (read more)
“Non-delivery of a Christmas hamper”
Written on: 14/01/2013 by Lambypie2 (1 review written)
I ordered a Christmas hamper on the 16 December for for delivery to my daughter and son in the UK on 20 December which never arrived. The Livechat facility worked but as the respondent was based in India all he could do was tell me that it was stuck in the Yodel depot and gave me a link to track this myself. I raised a 'ticket' on the ihampers website and I didn't get a reply until 13 January 2013 which advised me to call a number in the UK. I called the number and they gave me a full refund... (read more)
“Hamper not delivered”
Written on: 12/01/2013
We ordered a Hamper from Australia for Christmas for family in the UK. The hamper has not been delivered 3 weeks past Christmas, we have a charge on our credit card. No one replies to our emails. I think that what you call fraude. (read more)
“THIS COMPANY SHOULD BE REPORTED TO TRADING STANDARDS”
Written on: 08/01/2013 by vmlc
Sadly, my experience echoes more or less every other review here. I ordered an ihamper which was delivered 5 days late. This meant my friends were without a gift for Xmas and when finally dispatched, was a cheaper version of the hamper i had ordered containing only half the contents and nothing like the ihamper advertised on their website. My initial dismay has now been compounded by, wait for it, . . there is NO such thing as customer support in any shape of form. This company should not... (read more)
“Don't give this company or iflorist your money or business”
Written on: 07/01/2013 by E1970 (1 review written)
I ordered a hamper 20/12/12 for delivery on 24th Dec. The money was debited from my account the very same day. The hamper was not delivered, I have sent numerous emails and called customer services requesting a refund. I have been promised a refund and a reply to my emails... As yet no replies, no refund and no hamper. Very disappointing dealing with Ihampers, they are part of the iflorist company which could possibly be part of the same scam. Save yourself time, money, stress and please... (read more)
Battyboo's Response to E1970's Review
Written on: 08/01/2013
Yes I am in the same boat as you.........I didnt order a hamper but a cheese & port gift for my dad, I ordered it to be delivered 24th December 2012..........I am still waiting. i checked the online tracking that day to find they had sent it to a similar address but in Ireland.......my dad lives literally a few miles up the road from where the office for this company is based in Lancashire.
I have just been chatting on online chat with this company.........after having sent 5 emails and continuously getting excuses........they have just tried to make out the address I gave them was the Irish one........that is until I started getting annoyed wiht them and then they showed me my original order which lo & behold actually showed my dads address.........their excuse was that they tried to deliver it to him at that address!!!!! asked them if that was the case then why then deliver it too an address in Ireland when you had my dads phone number to call him!!! Told them to stop lying to me and making excuses for their mistake. they even told me to contact the courier in Ireland to get them to re deliver, told them I tried that nearly 2 wks ago but they cant redeliver from ireland as my dad lives in lancashire, england. Basically they kept trying to make out it wasnt their problem, they suggested I call the supervisor, but told them that wasnt going to happen as I am aware they have a multitude of complaints/bad reviews from people who keep being fobbed off by them and that as far as I was concerned they had 48hrs to rectify their mistake and re-deliver to my dads otherwise I would be contacting the Police. Told them I have already reported them to trading standards. so lets see if they care enough about their company to get their backsides into gear. They have a page on facebook for both ihampers and their other company 'iflorist', but today they removed all the negative remarks people were making.
I wish anyone good luck when dealing with this company......they're no better than thieves.
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“Nothing Has arrived, no refund and no response to emails”
Written on: 07/01/2013
The worst company I have ever used. I believe they may have gone bust now. If not they soon will be. Nothing arrived, no response to 2 emails sent to their 'customer support' and no refund as requested.Don't even bother with these idiots. (read more)
Tomsam06's Comment
Written on: 08/01/2013
this company failed to deliver hamper or respond to any emails sent
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Battyboo's Comment
Written on: 08/01/2013
You need to report them to Trading Standards, or the BBC watchdog, as you are not alone.
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“Might be OK if things worked. Atrocious customer service.”
Written on: 04/01/2013
We received a Christmas hamper from relatives in Australia. Unfortunately one of the items had lost its lid and spilled the contents into the hamper. This could have been dealt with swiftly and easily by a simple 'phone call. Instead you're forced into a thoroughly slow, frustrating and irritating means of attempting to deal with them via the web, which is a largely useless and time consuming means of interaction. Imagine how it would be for elderly people without Internet access to deal... (read more)
Edaroselawson's Comment
Written on: 25/01/2013
I booked two hampers to be delivered on 18th December and which was confirmed by ihamper. They did not arrive. I emailed the company on 27th December to lodge my complaint to which I received an automated reply giving details on how I could track my order on the internet. I couldn’t. I telephoned the office on 28th with an answerphone response saying I need to ring during office hours which I presumed now to be 2nd January. I rang on 2nd January asking to speak to the lady whose name was on the email to be told that I couldn’t speak to her as she was based in India. I asked for the name and email address of the Managing Director, and was told that she couldn’t let me have his email, but gave his name. I wrote a personal letter to him on 3rd January, and marked the letter personal. I had no reply by 11th so I sent a further email to the office on 12th Jan Headed in large letters ’For the personal attention of Managing Director. No reply. It is now 25th January, with no hampers and no reply so I am writing to Barclaycard Visa, The Trading Standards Office, The companies Trade Association and their local Chamber of Commerce drawing their attention to this company. I believe companies like this should not be allowed to continue in business. All companies make errors from time to time, but there is just no excuse for a blatant ignoring of those of us who have very justified complaints.
Note to iHampers. Please don’t reply to this blog in the patronising manner that you’ve replied to complaints above. I don’t want a free bouquet or an apologetic email from you unless it tells me when my hampers are being delivered and why you have refused to answer my communications
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“Ordered three hampers only one delivered terrible service!”
Written on: 04/01/2013
Place order on 12 dec for three hampers only one delivered. Sent several online enquiries and rang four times fobbed off each time . Customer service actually told me she couldn't put me on hold as it would clog up the lines and they had so many complaints coming through. Terrible service. (read more)
“Ordered for delivery 21st Dec....still not arrived! ”
Written on: 02/01/2013 by cazwot (1 review written)
I would not recommend using this company, supposed to be delivered on Dec 21 (ordered on the 16th). Now January 2nd....numerous phone calls emails etc....promised call back today ....nothing....no call back. Absolutely disgusted this was a hamper for an old age pensioner for Christmas!!!!! I understand that all companies have problem from time to time....but it is how they fix the problem that counts and make them a great company...I hampers get a big ZERO from me! (read more)
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Showing 11 - 20 of 111 Reviews
“DO NOT USE THIS COMPANY!!”
Written on: 02/01/2013
If you have had awful trouble like many on this site, try these numbers : 0844 874 5030 or 01282 779198 Also, report to Trading Standards and Watchdog. (read more)
“DO NOT USE”
Written on: 02/01/2013 by GillDuggan
Christmas hamper not delivered,no response on line,not phoned back when promised.What more can I say, enjoy flushing your money down the toilet.sadly my sister and her family had no present this year due to this company.this company also has links to iflorist so do not use them either! ! ! ! ! (read more)
Battyboo's Response to GillDuggan's Review
Written on: 08/01/2013
iflorist & hampers are the same company.
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“very poor service ”
Written on: 02/01/2013 by macfand
The company I used to order the flowers were www(dot)ihampers(dot)co(dot)uk - I ordered a hamper and flowers to be delivered on the 19th December 2012. The hamper was delivered on the 14th December (great!)and the flowers were eventually delivered DEAD on the 31st December as they had been sitting at the Delivery Company's Outlet (Yodel) for almost 2 weeks!!!!!! The order no. for the flowers was 257511. I nhave treid in vain to contact both the delivery service and iHampers. No reply from... (read more)
Grrrrrrr's Response to macfand's Review
Written on: 02/01/2013
Hi, Try 08448745030.
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“Do not use”
Written on: 31/12/2012 by a1gunner (8 reviews written)
I ordered on 01/12/12 so well in time for Xmas, to be delivered on the 7th so plenty of time and no delivery. I managed to find a number and was told it was returned on the 12th. I was assured it would be re delivered. Still no joy. I emailed and emailed and received 6 identical emails of their intention to re deliver as a gesture of good will.....what? If you pay for something it isn't delivered out of good will! I am now trying to get a refund and no answer by phone, the fax number does... (read more)
“iHampers - BUYER BEWARE - HORRIFIC”
Written on: 31/12/2012 by Yamutha (1 review written)
I ordered 2 hampers to be delivered to relatives for Xmas. Prior to ordering I confirmed that they would be delivered on time and when I had a confirmed delivery date of 21 Dec I went ahead with the order (On 17 Dec) It's now 31 Dec and still no hampers, or response from iHampers as to where they are. Note potential buyers, you cannot call the company should there be any issues, you have to submit an email which I did 6 days ago and still have had no response!! They claim to have a... (read more)
“DO NOT USE ”
Written on: 31/12/2012 by jacmica5 (1 review written)
Same as most here they promised and did not deliver even phone on christmas eve and was told that the items were on course that day and all is well , given that they were two days late at that point did not bode well they lied to me on the phone and took my money with a smile!! Now I am left with trying to get my money back and good luck with that , these people are the modern day highway Turpins and should be dealt with in the same manner (read more)
“No hamper, no apparent interest in finding it, no...”
Written on: 31/12/2012
I ordered two hampers to be delivered on Xmas Eve. One arrived, one didn't. I wrote to i-hampers asking where it was and they gave me a number and told me I am in a queue, as they have such a large volume of queries to deal with. They also told me NOT to contact them using this code, as this would mean losing my place in the queue! A week later, still no answer to my question, no hamper and no money back. My "hamperless" friend is so disappointed and I'm FURIOUS, not just about the missing... (read more)
Yamutha's Comment
Written on: 31/12/2012
I had a very similar experience with a delivery date of 21 December. Couldn't call them so sent them an email via their website. To date, no response, no hampers!! Their level of service is horrific, no care or any effort to resolve the problem. If they truly gave a sh*t, they should employ someone to deal with people chasing up their Xmas hampers, instrad of leaving us in the dark!
Can we take them to Consumer Affairs?
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“Avoid at all costs”
Written on: 29/12/2012
Two hampers ordered for Christmas delivery, nothing delivered. Money was taken from my bank account immediately on December 17th for a December 21st delivery. Online and telephone customer service is completely useless with no response to enquiries. Not very hopeful about getting my money back but I will try. I have successfully ordered hampers from this company in two previous years with no problems but with this year's experience and reading other reviews something seems to have gone... (read more)
“Total Wa*kers.!”
Written on: 29/12/2012
Do not use these cowboys. Hamper ordered before christmas to be delivered on the 21st,hamper did not turn up and still hasn`t. Unable to make contact with anyone (phone just rings or goes to answer phone,and do not reply to emails). I will be reporting to trading standards and so should everybody else. (read more)
“So disappointed, nothing delivered, Christmas ruined.”
Written on: 28/12/2012 by CorinneThom
I ordered a hamper to be delivered to a friend who would be alone at Christmas , and it has never arrived. My friend was homeless last year, and has no family. I helped him get off the streets and this year, I really wanted to send him something to make Christmas a little less lonely & empty. I can't believe that they have ripped me off no let me and my friend down, when all I wanted was for him to have something nice on Christmas day. I dont have much mone myself, having been unemployed... (read more)
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Showing 21 - 30 of 111 Reviews
“Completely unsatisfactory service.Would never use again.”
Written on: 28/12/2012 by fennerpearson (1 review written)
On Friday 14th December we held a party for our business, inviting colleagues, partners, suppliers, business partners and clients. We also held a raffle to support a local charity for the homeless. As raffle prizes, we ordered hampers from www.ihampers.co.uk. They told us the hampers would arrive on Thursday 13th. At 16:45 we were contacted by iHampers to say that the hampers would be with us by 17:30. They never showed up. We contacted them the next morning, to ask when the hampers would... (read more)
“Hamper not delivered.”
Written on: 25/12/2012
Hamper paid for and never delivered. Their customer service lied about a refund. I have contacted them five times and they firstly lied about a delivery date, then lie about a refund. Do not waste your money. I have reported them to BBC Watchdog & am contacting trading standards. (read more)
“DO NOT ORDER FROM THIS COMPANY”
Written on: 25/12/2012 by AdrianandJoy (1 review written)
We placed the order on the 10th December for delivery on 20th December. It is now Christmas Day and no hamper. We ordered from Trinidad and Tobago to our son in London. Can you imagine the disappointment all round. Ihampers customer service is the absolute pits. They dont care how many Christmas's they have ruined. I am thinking this is a big scam. One thing I have learned from this if you order online from a new company one should always read the reviews. If I had I would not have touched... (read more)
“Diddnt have any problems”
Written on: 24/12/2012 by Krisuk77 (2 reviews written)
I must say that I orderd first then read the reviews after reading other people's experiences I got very worried . But I must say they came through for me delivery was a bit late in the day but after all it is Christmas Eve (read more)
“No Xmas hamper delivered”
Written on: 24/12/2012 by Hendognz (1 review written)
I ordered Xmas Hamper for my partners family in UK as I'm in NZ it was meant to arrive on 21st so the family wouldn't have to buy anything that was in the hamper. When i tried riningng on the 24th I was hung up twice and then finally was told it would be delivered that day. IT DID NOT TURN UP. No point now on a Xmas hamper been delivered after Xmas. Don't waste your money with these muppets, just give it to charity. (read more)
“DON'T BOTHER”
Written on: 24/12/2012 by tvwatchdog (1 review written)
Ordered early for Christmas (with 100% satisfaction guaranteed) and NEVER TURNED UP, with no call or email to explain that it wasn't. Seems like it's a recurring theme, so be warned, don't bother and go elsewhere. (read more)
“Cancelled my order without telling me.”
Written on: 24/12/2012
I ordered 3 hampers as Christmas presents for family members. I then took a day off work on 21st December when they were meant to be delivered. No delivery. When I phoned them they said the order had been cancelled because it was a fraudulent credit card transaction. Utter rubbish. Why couldn't they have informed me so that I could go elswhere while there was still time? (read more)
“Service was as promised”
Written on: 24/12/2012
I ordered quite late for Christmas, I then saw all the bad reviews and became concerned. Never the less, I waited for the delivery date of Christmas Eve and it arrived at 9-30am, so we still had the day free. I did pay the extra for express delivery, but it was worth it. Contents are ok, could buy cheaper, but takes out the hassle and is reasonable value. I would order from them again. (read more)
“three ordered, three delivered, poor quality”
Written on: 23/12/2012 by postmanpat68
I ordered 3 hampers to go to 3 different addresses on the 21/12/12 and all 3 were delivered on the 16/12/12 !!! a whole 1 week early than requested and the were not the high quality that i expected. Don't expect the website to keep you informed of your delivery either as my order status have only just been updated to delivered from other???? whatever that means, i guess i am lucky that they have arrived at their destination in time for Christmas but as they were presents i am a little... (read more)
“Worried after non-delivery on specified day & seeing...”
Written on: 22/12/2012 by jo0763 (1 review written)
Did an internet search for Christmas hampers and found ihampers website, like everyone else they looked good for the price. Chose delivery date of 21 December, and surprise, no hamper received by the recipient. Double checked today and still no hamper received, I have checked my online shipping status which gives no indication that the hamper has been shipped and have received no correspondence other than the order confirmamtion from Ihampers. I have contacted them through their on-line... (read more)
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Showing 31 - 40 of 111 Reviews
“Reviews Had Me Worried!”
Written on: 21/12/2012
After ordering from iHampers as they looked good, I then read all the reviews on here and immediately started to worry. I ordered the hamper for my husband's elderly Nan to recieve on 21st December, and thankfully she recieved it early on the 20th. They lose a star because it wasn't on the day she had planned to stay in and wait, but I feel very grateful for the fact that it arrived at all! I cannot comment on the value for money of the hamper, but she is over the moon with it and said she... (read more)
Jo0763's Comment
Written on: 22/12/2012
You are very lucky as I ordered a hamper for delivery on 21 December and the recipient has not yet received it and I can find no trace of it being despatched in my account.
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Aallen2012's Comment
Written on: 24/12/2012
I live in Canada and ordered a hamper of 6 bottles of French wine on November 26 to be delivered to friends in Wales on Dec 6. It did not arrive and I followed up the day after and was told it was with the courier. All attempts to contact this company have yielded no resolution. Standard answer is that the package is with the courier and due to technical difficulties it has been delayed. Use of their email log ticket system did not even send a follow up reply on the status on the delivery ETA! It is now Dec 24 and it has still not arrived.
I will now have no recourse but to see if my bank will credit my Visa credit card for what I view to be a fraudulent transaction from my last statement.
Spread the word - this company is the worst and should be put out of business.
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“No Stars Please don't buy from this company”
Written on: 20/12/2012
My husband should have received a hamper from his work as a present to say thank you for his hard work. Several phone calls to ihampers, ihampers blaming couriers etc, the hamper is cancelled and credit card informed that this is a dodgy comapny. PLEASE DON'T USE THIS COMPANY, YOU WOULD BE BETTER BURNING YOUR MONEY AT THE BOTTOM OF YOUR GARDEN. (read more)
“Scam Artists, the lot of them!”
Written on: 20/12/2012
My parents ordered a hamper for some friends in the UK and it was supposed to have been delivered on 14 December 2012, it is now 20 December 2012 and no delivery as yet but the money was debited from their credit card very quickly. They have contacted the support staff many times, and each time the staff are useless and incompetent and tell lies. The credit card company has asked them to cancel with iHampers, but there is no way for them to do that as iHampers says they don't do... (read more)
“Lied about delivery date and no idea when that will be”
Written on: 20/12/2012
Ordered 2 hampers for delivery on 19th December. Received confirmation they were coming on 19th. Didn't come so contacted them on the phone and was told at this itme of year delays could be expected. receieved an email on 20th saying the hampers would be delivered on 19th (go figure that !) Asked to cancel the hampers as needed to be given as a gift by 20th and I would buy local instead. Told I couldn't cancel so, out of pocket , no hampers, no useful support staff to talk to. I... (read more)
“DO NOT USE THIS COMPANY”
Written on: 19/12/2012 by munkerama (2 reviews written)
I had an order for a hamper which was to be delivered on 12th December. No delivery. I used their online help system to find out what was going on, big mistake. ranjit or sanjeh or whoever else they connected me to left me waiting for over an hour while they "investigated" and then promptly hung up without an answer or a goodbye. i immediately got connected to someone else who gave me a tracking number and website within a couple of minutes. I thought here we go i'm making progress.... NO... (read more)
“Where are my hampers!!!?”
Written on: 18/12/2012
Used this company last year and all went well, so obviously thought they were a good bet for this year. WRONG!! And now that I have read these reviews I don't feel very hopeful. They did not arrive the day they were supposed to (13th) but on the 14th I received an email confirming that they would be delivered on the 13th!!! It's now the 18th and nothing so far. They were quick enough to take payment though...avoid at all costs!!! (read more)
“dont believe what you read!”
Written on: 18/12/2012
I just wanted to write this review having just received all of my items on time and only 1 week before xmas, I ordered 5 hampers then read the reviews that were all moaning about IHampers. In my experience they have delivered on the day they said they would and are great. (read more)
“Dont buy Ihampers”
Written on: 17/12/2012 by tessa6750 (1 review written)
I purchased two hampers from this company and the Chilled out Christmas Luxury Hamper unbelievably comes in a polystyrene box But No Hamper!!! For £74.90 I could purchase the food for far less and there is no way I would give a white carton as the gift boxing! I spoke to the manager who said that this particular Hamper does not come with a hamper but perhaps for £20 refund I would like to go to TK Maxx and buy a basket! - Incredulous. The company is selling hampers in a very misleading... (read more)
“IS THIS FRAUD???”
Written on: 17/12/2012
I placed an order a hamper to the value of over £200 and I was told I would receive email confirmation. After receiving no email I rang them and then the lies started. I was informed that my card was involved in fraud and the transaction was frozen. I was then told that they were not in stock yet they manually confirmed that they had stock. As I was waiting I went on two different sites which allowed me to order the hampers, Amazon actually changed there stock and it went up. The sites... (read more)
“Customer service staff are complete idiots!”
Written on: 17/12/2012
Our company ordered some hampers from this company with a promise of a certain delivery date. A week later they had not turned up. They were blaming the courier company - stating that the courier company had delivery problems. After finding out which courier company they were using, I called the courier and was told that the hampers were not with them because ihampers had not requested the collection yet. I passed this information back on to ihampers customer services and could not... (read more)
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Showing 41 - 50 of 111 Reviews
overview
Top 5 Christmas Hampers
To calculate the top 5's we take the following factors into account:
• All the star ratings the company/product has received,
• The number of reviews
• How recent the reviews are
As rated by real users
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1. Park Christmas Savings www.parkcatalogue.net
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2. Hamper Gifts www.hampergifts.co.uk
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3. Regency Hampers
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4. Ripe Gifts Luxury Hampers www.ripegifts.co.uk
10 reviews read latest review -
5. Yourhamper.com www.yourhamper.com
2 reviews read latest review
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Jinstone's Response to Swissrolly's Review
Written on: 15/01/2013
Agree completely, ordered gift 4th December for sister and it was never delivered, have now cancelled order and demanded money back but no success so far. I'm going slightly further and reporting them to Lancashire Police for Fraud regarding the order and theft in relation to not returning my money, also reporting them to Trading Standards and also reporting them to Companies House as I don't feel the directors are Fit and Proper to be directors of a limited company. Don't go near ihampers, iflorist or Colonial Gifts. They are all the same group. Do not buy from these companies