Ihampers.co.uk Xmas Hampers Reviews

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Ihampers.co.uk Xmas Hampers

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Latest Reviews

★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“Worst service Ever!!”

Written on: 22/07/2014 by JaylanKeegan (1 review written)

I wish I had read these reviews before Ordering. I live overseas and after having huge issues with moonpig not being able to deliver I used Ihamper. They did manage to order a nice gift basket however they charged me twice and now after a month still haven't refunded me. Now they don't even respond to emails or calls. Basically a company that only gets customers because they pay a lot to get high on the google listing. Buyer beware!!… Read Full Review

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“Humph... Wish I'd read reviews first”

Written on: 14/06/2014 by Pissedoffdotcom (1 review written)

I am incredibly disappointed and upset that I didn't read these reviews before I ordered a Father's Day hamper for my dad. I am in Australia and this may be his last Father's Day yet just like all the reviews say.....no hamper and no response. It's absolutely disgusting that they are able to continue the way they are. I'm absolutely devastated. 200 Gbp and no hamper… Read Full Review

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“Never again!”

Written on: 10/05/2014

We ordered a deluxe Xmas wicker hamper well in advance to be delivered to our family in the UK (we are overseas). We received a notification that the hamper had been delivered earlier than requested, but didn't think much of it. When speaking to our family in the UK, we discovered that they had not received the hamper. It was now well overdue and just a few days until Xmas. We tried every means possible to contact ihampers to find out what was happening, even phoning from overseas. The… Read Full Review

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“iHampers: CONSISTENTLY UNRELIABLE AND UNPROFESSIONAL”

Written on: 09/03/2014

I have placed two orders with iHampers and had delivery problems with both of them. Last year, I ordered a cheese basket for my daughter in London, England and it would have been delivered on time except their delivery DESTROYED the basket! They offered to send another, which I accepted they do, but they delivered that replacement basket too LATE! The next order that I wanted to send her was for Valentine's Day this year. I placed the online order for the very same basket on Feb. 10th and… Read Full Review

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“Ruined three Xmas's and one 40th Birthday. Still not...”

Written on: 03/03/2014 by DisappointedDad (1 review written)

I ordered 5 items (I Xmas Hamper, one expensive pair of wines in a presentation case, two lots of 6 wines and one expensive champagne hamper, 4 for delivery in time for Xmas. 2 arrived on the day specified and the content was good. One Xmas order arrived damaged and was never replaced. One wine order was delivered to a school. Three ruined Xmas days (including mine). Tried again for my son's 40th Birthday in February (he didn't get his Xmas wine). Got notifications of delivery planned for 6th… Read Full Review

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★★☆☆☆
Ihampers.co.uk Xmas Hampers

“Disappointing Christmas Hamper”

Written on: 21/02/2014

I ordered a Christmas hamper for a present it arrived damaged the tray was broken so I phoned I Hampers they told me to send a photo which I did and as it was a week before Christmas I knew that I would not get a replacement but it had been damaged in transit so after Christmas I sent three e-mails to I hampers but had no reply customer service zero… Read Full Review

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“Terrible quality and even worse customer service”

Written on: 21/02/2014

Ordered a Christmas hamper for my elderly mother. What a disappointment! Very poor value and the quality of the products was terrible. We had to throw most of it away. Tried complying but their customer service is virtually non-existent and they keep stonewalling my complaint and won't escalate it. A disgraceful service and a rip-off. However gave them an award should hang their heads in shame … Read Full Review

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“AVOID I HAMPERS & I FLORIST ”

Written on: 11/02/2014 by Graham1960 (1 review written)

I ordered a variety of fruit and drink hampers for clients as christmas gifts TO BE DELIVERED BETWEEN 19TH & 24TH December at 1st I was impressed with the choice of dates for pre christmas deliveries up to and including Christmas eve however this is where it all started to go wrong, the company allow you to order for delivery on these dates but in all honesty you get them if and when they choose to send them, I have had non delivery,5 days early, hampers days late and on one occasion delivered… Read Full Review

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“Useless company”

Written on: 24/01/2014

Wish I had seen these reviews..Ordered for Xmas ,hamper never arrived.After contacting them hoping to get refund… Read Full Review

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“Disgusting Service”

Written on: 23/01/2014

Do not under any circumstances use this company. They delivered my Christmas gift to the wrong address and have completely refused to replace the item or even investigate how the gift was not delivered correctly. They have been rude to me and told me that it was too bad. I have written to the CEO and he has ignored my complaint. I am now contacting trading standards. They will take your money and not deliver your goods. They do not follow their terms and conditions of delivery, they are a… Read Full Review

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“NEVER AGAIN”

Written on: 17/01/2014 by siullc (1 review written)

I am in the US and ordered an expensive hamper on December 2 for delivery on December 18 to family in the UK and it was not delivered. I have emailed them thrice and each time received a standard boiler plate automated response saying a ticked # has been opened and someone will get back to me. I have called numerous times which is difficult due to the time difference, they are either always closed or don't bother to answer. The company and customer service SUCKS. Don't waste your money on them… Read Full Review

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“NO DELIVERY”

Written on: 16/01/2014

I ordered a hamper to be delivered to my elderly aunt. Delivery was for 20 December. The hamper was never delivered. I finally reached iHampers by telephone, they don't like answering the phone, and subsequently received an email saying my complaint was being looked into and I would receive a reply within 3 days. I am still waiting. I have taken the complaint up with my credit card provider who hopefully will get my money back. I will never deal with iHampers again… Read Full Review

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“Christmas hamper delivered 1 month late”

Written on: 16/01/2014 by Disgruntled4877 (1 review written)

Ordered hamper for delivery on the 19th of December. We never even realised the hamper wasn't delivered until we asked our client was the hamper nice and they said 'what hamper?' I called the company several times, raised a ticket on their support website and sent emails and got no response. Finally got through to someone last week and they told me that they were having courrier problems and would get back to me. Surprise surprise no return call. Called again yesterday - similar story - don't… Read Full Review

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“I ordered a hamper for delivery 13 December 2013 and...”

Written on: 16/01/2014 by Elken (1 review written)

I ordered a hamper for delivery 13 December 2013 and received an e-mail confirmation. I wish I'd researched the company and read other reviews first! No hamper - and no response at all to my subsequent e-mails. I've reclaimed the cost through my credit card company but no compensation for a gift not reaching its intended recipients. Clearly, I fully endorse the warnings given by other reviewers: avoid this bunch like the plague. It disgusts me that they are able to continue ripping off… Read Full Review

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“fAILURE TO DELIVER”

Written on: 14/01/2014 by narruc (1 review written)

DESPITE MANY REQUESTS, IHAMPERS HAS FAILED TO DELIVER A CHRISTMAS HAMPER PAID FOR… Read Full Review

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“Not trustworthy at all. AVOID AVOID AVOID”

Written on: 14/01/2014 by Rachel545845 (1 review written)

I ordered up to 40 or so hampers for them for Xmas 2013. The vast majority went out with no note on them to inform the receipt who sent it. This totally lost the wow factor we were trying to create. AT least one never arrived at all!!! When I complained, I was told i would be called back within 24 hours. I have since emailed, phone and asked for the owner to call, but heard nothing back. … Read Full Review

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“Warning! Do not use this company they will take your...”

Written on: 14/01/2014 by Marjoriereid (1 review written)

I ordered a bottle of wine for my sisters Christmas gift! It didn't turn up, I later discovered they had delivered it to a completely wrong address and refuse to take any responsibility for doing so, they don't respond to any emails or phone calls except to fob you off and say too bad not our problem, the delivery company they use dpd are in n the act too. I am going to all the appropriate authorities to get these people stopped. DO not use under any circumstances. They are completely… Read Full Review

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“AVOID! Do not use this company!!!”

Written on: 10/01/2014

Do not buy from this company!!!! Ordered a wine hamper for family in the UK as I'm based in Norway. Specified a delivery date which was not met, I have tried to contact the company on several occasions for a refund but have received no response to emails or calls. Now in the process of obtaining a refund through my bank/ VISA. Do not buy from this company!!!!… Read Full Review

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★☆☆☆☆
Ihampers.co.uk Xmas Hampers

“Hamper No Show for Christmas and I wasn't notified! ”

Written on: 09/01/2014 by Sunnycheer (1 review written)

We live in the US and my parents in law live in UK. We ordered a Christmas hamper to arrive Christmas Eve and when we phoned them on Christmas Day to see if the hamper arrived my mother in law had received nothing!! We were so upset by this, I tried to email ihampers twice, no reply, tried calling 3 times, twice I was on hold for 20+ mins so gave up, once were shut 2nd Jan?? Eventually got hold of them today 9 th of Jan to be told sorry this is being investigated as UPS didn't deliver....erm… Read Full Review

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★★☆☆☆
Ihampers.co.uk Xmas Hampers

“No gift message and ignore emails”

Written on: 09/01/2014

The hamper arrived on time which was good but when I emailed asking them when and if it had been delivered I got no reply, twice. So as not to ruin the surprise I got someone to ask my sister if she had received a hamper a week later - she replied - 'Yes but there was so gift message or name of company, no way I could find out where it cam from' Very disappointing… Read Full Review

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