Ihampers.co.uk Xmas Hampers Reviews

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Ihampers.co.uk Xmas Hampers

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Latest Reviews

★☆☆☆☆

“Disappointing dishonest desperate ”

Written on: 27/12/2015 by Seabull (1 review written)

I used this firm before and learned later my hamper was delivered late. I wish I had checked reviews before ordering again this year but once I learned tried to cancel immediately. They said they couldn't cancel 48 hours before delivery but they still haven't delivered 8 days since taking order with bold promise of delivery before Christmas. They were still sending emails with promised of delivery before Christmas on the 22nd with no intention of delivery. They said they couldn't guarantee… Read Full Review

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★★☆☆☆

“Watch out for hidden fees”

Written on: 20/12/2015 by bmo38824 (2 reviews written)

I have used ihampers and iflorists many times in the past and they have been fine. This Christmas I chose a hamper to send to my parents in England (I'm in Australia) I did notice I could no longer pay in Australian dollars which I had always done before. I chose a small hamper with a 20% discount and the price was 20.72, I entered my delivery and payment details with the price still showing 20.72. When I checked the confirmation email the price was 31.08 with the note (incl fees). So 50% fees… Read Full Review

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★☆☆☆☆

“Mouldy fruit”

Written on: 04/08/2015 by Boston121 (1 review written)

They are awful please don't use they obviously use dodgy suppliers… Read Full Review

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★☆☆☆☆

“Do they exist?”

Written on: 11/03/2015 by LawsonMcElroy (1 review written)

Order never delivered, emails not replied to and if you try to phone you get a different company. So basically would suggest not to use this company. … Read Full Review

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★☆☆☆☆

“Poor experience would not use ihapmers again”

Written on: 06/02/2015 by Blevinswa489 (1 review written)

I was guaranteed deliveries for Christmas, this did not happen as only half of my order turned up The customer service has been beyond poor and I am still waiting for a refund I would not recommend ihampers to anyone and would advise to steer clear… Read Full Review

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★☆☆☆☆

“Terrible customer service”

Written on: 26/01/2015 by Nix2390 (2 reviews written)

I chose a specific date for the hamper to be delivered, which was several days before the recipients were due to travel down south for Christmas. The item was not delivered on this date and I received no notification of the delay. The recipients left a couple of days later and there was still no sign of the parcel. When I tried to call iHampers I just got voicemail so I left a message asking someone to call me back but no-one did. They also ignored all my emails. The gift was eventually… Read Full Review

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★☆☆☆☆

“Be aware!!!”

Written on: 23/01/2015 by Mons555 (1 review written)

I ordered Christmas Deluxe Hamper which supposed to be delivered on 24th December 2014. As I didn't receive any email with the conformation and the money was taken from my account I tried to call them but unsuccessfully. I didn't receive the hamper on time (that supposed to be a Christmas gift for my family), no one was answering a calls, I sent number of emails asking for a money back I also didn't need the hamper anymore so I indicated in the email to not bothered with the delivery anymore as… Read Full Review

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★☆☆☆☆

“dreadful service ”

Written on: 18/01/2015 by nsSelf410 (1 review written)

This company is a joke. They completely mucked up my order and the customer service is dreadful. completely ignoring my complaint and not refunding me despite 6 emails and 5 phone calls… Read Full Review

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★☆☆☆☆

“Christmas hamper STILL not delivered and no response!”

Written on: 06/01/2015 by Hannak267 (1 review written)

I ordered a Christmas hamper for my mother in law to be delivered on December 24. Today it's January 6 and it still hasn't been delivered. iHampers.co.uk have taken the £35, and now nobody is answering emails or phone calls. I was actually just hung up on when I tried to call. I'm so incredibly upset as we live abroad and thought a nice hamper would be a lovely present for my mother in law... Shocking!!!… Read Full Review

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★☆☆☆☆

“Very Disappointed”

Written on: 03/01/2015

I ordered a hamper for an elderly relative on 1 December to be delivered on 17 December. I chose a date well in advance so that I could inform her to expect a delivery on that date, knowing she would be reluctant to answer the door to a stranger, if she was not expecting anyone to call. It was not delivered and I was not informed but for the fact that I rang my relative to enquire if a gift had been received from me. I emailed and telephoned customer services, leaving a voicemail asking… Read Full Review

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★☆☆☆☆

“ihampers. Customer service. Rubbish”

Written on: 02/01/2015

On 21 Dec 14,ihampers confirmed an order for delivery on 23 Dec. 29/30/31 Dec rang their office.Auto phones just rang.Voicemail messages left with request to ring my home number or mobile.Nothing E-mail to customer services as also.Cannot believe this company is serious in its promise or ability to deliver,having taken the money Will we see the order? Who knows! Steer clear of ihampers as I dont think they exist… Read Full Review

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★☆☆☆☆

“Total rip off”

Written on: 31/12/2014 by kate.taylor.904108 (1 review written)

What a waste of money. This "hamper" is a disgrace. 10 teabags. Two cafe sized jam portions same size brandy butter. The smallest Christmas pudding I've ever seen. Tiny cake and about 6 shortbread fingers. Disappointing for the recipient and embarrassing for the giver. Could have bought so much more in store for £40. My advice. Stay week clear of this company… Read Full Review

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Norfolknman's Response to kate.taylor.904108's Review

Written on: 31/12/2014

Did you not look at the contents included before purchase?

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★☆☆☆☆

“Terrible!”

Written on: 23/12/2014 by acMendoza1984 (1 review written)

We ordered £800 worth of hampers on Thursday 18 December for our clients and were assured that they would be delivered the next day as we had opted for the premium next day delivery service. I was also told that I would receive a receipt by email within 10 minutes by the manager I spoke to. This was on Thursday morning but by late afternoon I had still received no receipt or order number and despite emailing them and calling them they would not respond. On Saturday we realised our deliveries… Read Full Review

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★☆☆☆☆

“Let down 3 days before Christmas”

Written on: 22/12/2014 by 1947Corcoran (1 review written)

I wish I had read the reviews before using this website. I placed my order for Christmas in good time and received confirmation for delivery prior to Christmas. On the 19th I get an e-mail out of the blue saying we aren't delivering and will issue a credit. No credit as yet and left me with no means of placing the order elsewhere in time for Christmas. I rang their so-called help line to no avail - basically they couldn't see what the problem was as they had given me my money back! I would… Read Full Review

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★☆☆☆☆

“Hamper did not arrive”

Written on: 17/12/2014 by Blevins236 (1 review written)

Really disappointed. Ordered for Christmas. Email saying hamper had been delivered, it had not. Only offered refund after I complained, stil not credited. Too late to have anything else delivered. No Christmas presents for my daughter's first Christmas away from home… Read Full Review

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★☆☆☆☆

“Never, ever use this company ”

Written on: 16/12/2014 by Cohen252 (1 review written)

Ordered a hamper last year. It arrived but the hamper was smashed to bits. EMailed and phoned all year but NEVER received a reply (other than a computer generated piece of gobbledygook ). Customer service is non existent. This company should be shut down as it is fraudulent. Do not order from them under any circumstance… Read Full Review

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★★★★★

“Hassle free transaction ”

Written on: 08/12/2014 by Dani16 (1 review written)

Ordered 2 diabetic hampers from ihampers for Christmas presents and paid via paypal. Found a voucher for money off online with that and free delivery worked out £12 cheaper then elsewhere. I placed my order before reading review and then had a bit of a panic! Unfortunately they did not email me the tracking information however this was resolved in minuets using live chat on there site. Hampers arrived 11.25 this morning via fed ex. Great hampers great service… Read Full Review

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★☆☆☆☆

“Worst service Ever!!”

Written on: 22/07/2014 by JaylanKeegan (1 review written)

I wish I had read these reviews before Ordering. I live overseas and after having huge issues with moonpig not being able to deliver I used Ihamper. They did manage to order a nice gift basket however they charged me twice and now after a month still haven't refunded me. Now they don't even respond to emails or calls. Basically a company that only gets customers because they pay a lot to get high on the google listing. Buyer beware!!… Read Full Review

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★☆☆☆☆

“Humph... Wish I'd read reviews first”

Written on: 14/06/2014 by Pissedoffdotcom (1 review written)

I am incredibly disappointed and upset that I didn't read these reviews before I ordered a Father's Day hamper for my dad. I am in Australia and this may be his last Father's Day yet just like all the reviews say.....no hamper and no response. It's absolutely disgusting that they are able to continue the way they are. I'm absolutely devastated. 200 Gbp and no hamper… Read Full Review

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★☆☆☆☆

“Never again!”

Written on: 10/05/2014

We ordered a deluxe Xmas wicker hamper well in advance to be delivered to our family in the UK (we are overseas). We received a notification that the hamper had been delivered earlier than requested, but didn't think much of it. When speaking to our family in the UK, we discovered that they had not received the hamper. It was now well overdue and just a few days until Xmas. We tried every means possible to contact ihampers to find out what was happening, even phoning from overseas. The… Read Full Review

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