Pines & Needles Christmas Tree Reviews

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★★★★☆
3.8 / 5
70% of users recommend this
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Pines and Needles Christmas Tree
Pines and Needles Christmas Tree

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Latest Reviews

★☆☆☆☆
Pines and Needles Christmas Tree

“Tree was poor, thin and damaged”

Written on: 17/12/2013

Last year I ordered a tree and it was excellent and people commented on its look. This year it is rubbish- bent and broken branches, half as many branches and all folliage looking as is the tree was cut August. We have had to cover the tree with decorations to hide it. Will never use again… Read Full Review

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Pinesandneedles's Comment

Written on: 20/12/2013

We offer a no questions asked replacement policy and will replace your tree immediately if you find there's anything wrong with it, if it's been damaged in transit, or if you just don't like the look of it. All you have to do is let them know! And if by any chance a replacement is inconvenient, they will refund you accordingly.

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★★★★★
Pines and Needles Christmas Tree

“My perfect tree delivered to my door”

Written on: 28/11/2013 by LouLouLondon (1 review written)

I have used this company several years in a row and they have never disappointed. A beautiful tree delivered each time, on time, by two friendly guys who were so helpful in setting up the tree. Last year we order a gorgeous wreath too. Am very impressed with these guys - totally recommend!… Read Full Review

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★☆☆☆☆
Pines and Needles Christmas Tree

“Poor quality tree”

Written on: 22/12/2012

I have ordered a christmas tree through this company, they delivered on time but the tree was damaged with branches missing on one side, it didn't look nice at all and I couldn't fix it in any way. This was the most unbelievable thing - did they not see that the tree was not good? The stand was cheap to the uttermost with plastic screws not fitting in well and very hard to move. I had to throw the tree the same day it was delivered and had to go and buy a replacement. I ended up with a very bad… Read Full Review

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★★★★★
Pines and Needles Christmas Tree

“Great service! Would recommend!”

Written on: 22/11/2011 by kinchie (1 review written)

I ordered my first real Christmas tree 2 years ago from Pines and Needles and have been hooked ever since. I was amazed at how little needles te tree dropped in the 4 weeks it was up. (One of the long life trees) Ordering was easy, delivery was on time and setup was quick and hassle free. My order is already in again for this year. Great service. *****… Read Full Review

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★★★★★
Pines and Needles Christmas Tree

“Pines and Needles”

Written on: 22/11/2011 by Ladyfacelou (1 review written)

Beautiful xmas trees! After being let down by another company 2 years ago, I used Pines and Needles as this was recomended by a friend, and I haven't been disapointed yet! The men who deliver the tree even assembled the tree for me and put the lights on for me,so it was a nice suprise when my husband came home from work as he usually has to ut the lights on every year! Been using them ever since and I have no complaints, I've recomended them to all my friends and family!… Read Full Review

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★★★★★
Pines and Needles Christmas Tree

“Great value for money”

Written on: 21/11/2011 by MissMeliss (1 review written)

Very happy with my tree, THANKS! Super easy to order, I used their website and tree was delivered quickly. I hope no problems what so ever. The tree was lush and green and did drop, I used another company the year before and the needles dropped before Christmas day. I plan to use them again – Highly Recommended!!!… Read Full Review

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★★★★★
Pines and Needles Christmas Tree

“Superb service!”

Written on: 21/11/2011 by suzieoakes (1 review written)

I have been using pines and needles for the past 4 christmas's and i am always impressed at the quality of the Tree as well as the durability of the accessories i purchase. Highly recommended… Read Full Review

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★★★★★
Pines and Needles Christmas Tree

“Excellent”

Written on: 20/11/2011 by Celia.Gamboa (1 review written)

I have used Pines and Needles for the last few years and the reason I keep coming back to them is their excellent quality trees which are extremelly good value for money, excellent customer service and easy to use website.I have also always received my Christmas Trees in the time specified. Overall excellent service. Will be using them for many years to come and will recommend them to others to do so too… Read Full Review

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★★★★★
Pines and Needles Christmas Tree

“I've used them for 4 years and never had any major...”

Written on: 04/01/2010

I've used them for 4 years and never had any major problems. This year I didn't like the they sent me so I contacted them and they delivered another one - which was great… Read Full Review

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★☆☆☆☆
Pines and Needles Christmas Tree

“We ordered a tree in the second week of December and...”

Written on: 22/12/2009

We ordered a tree in the second week of December and for delivery before 10pm, to be fully installed in our living room. The van turned up at about midnight, the two delivery men were nice, but clearly shattered and were surprised to hear they had to set the tree up since no-one at pines and needles had told them. The tree dried up within a week and I eventually resolved to call them on the 20 December, only to be told I was just outside the 10 day window that their terms and conditions… Read Full Review

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