Money For Your Phone Reviews - www.moneyforyourphone.com

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“Use 'Small Scratches' excuse to devalue your phone”

Written on: 07/08/2014

Don't be enticed by the initial quote that you'll get - they will halve it just as soon as your phone is in their care. My phone was in fantastic condition, but this is common practice by the looks of things after reading other reviews. They also have the cheek to include a reference to their terms and conditions ("We are sorry that we have to do this but all devices must comply with our terms and conditions") which I found patronising. Avoid… Read Full Review

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“RIP OFF DO NOT USE”

Written on: 30/06/2014 by TrippMolloy163 (1 review written)

Sent my iphone to them as they offered my £127, then their revised offer was £41 because my top button was stiff, I rejected the offer and have heard nothing back from them, don't even know how to get my phone back! My phone is in great condition, not even any scratches! Wish i had read these reviews before!… Read Full Review

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“Suked in !”

Written on: 22/11/2013

Promised £65 instant payment on receipt of phone. Immaculate condition. No surprises only paid £55 ! And to top that informed that money would not be transfered to my account some 9 days later! Did not get confirmation email regarding payment as promised Don't think I would use them again. … Read Full Review

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“Appalling ”

Written on: 04/10/2013 by SueStewart (1 review written)

Don't pay you your money and don't answer their phones even though they take yours so have plenty to use… Read Full Review

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“They took 10 days to payout. When I questioned this...”

Written on: 04/10/2013

They took 10 days to payout. When I questioned this because the website had said 3 to 5 I was told that up to 10 days is in their terms and conditions. … Read Full Review

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“Dont bother with this company!”

Written on: 10/09/2013 by sharongc (1 review written)

I used this company because it had the best offer out there to recycle my phone - what a mistake that was. I used their postage bag which came within a few days which wasn't a problem BUT when they received my phone they sent me an email to say they had received it..... good.... but then literally a minute later I had an email say they were re-quoting (reducing it by £9) because it had extensive scratches on the screen. I knew this wasn't the case as I had always used a screen protector. I… Read Full Review

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“feeling ripped off :(”

Written on: 06/09/2013

I sent two handsets and was quoted £120 approx. One was reduced and i only got £60 approx. They claim it didn't work but it did when i sent it and i wasn't notified or given an option to have it returned. I emailed requesting a return but never even got an answer. Very suspicious… Read Full Review

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“DON'T SEND PHONES HERE!”

Written on: 15/07/2013

I sent in 3 phones after receiving quotes. 2 phone quotes were reduced from £59 to £21 and from £40 to £10 due to faults. One was a volume control button and I didn't know this wasn't working. However, the other phone was rejected saying that the case and sim casing were broken. This was a brand new phone (replaced on insurance 2 months prior to upgrade) and sent to MFYP in perfect condition. I rejected the revised quotes and the quotes were then immediately amended to £40 and £25 - if… Read Full Review

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“Does not deliver on its promise”

Written on: 09/06/2013

I would not recommend this service. Sent my iPhone 4 in valued at £130 and was then offered £100. It was in perfect condition and matched the terms with regards to general wear and tear and cosmetic appearance. … Read Full Review

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“Don't get RIPPED OFF”

Written on: 03/06/2013 by omellete42 (1 review written)

I was offered £74 for a HTC Sensation in good condition. I also sent them the box, unopened headphones, manual and charger. When they received it they emailed to say they had revised the offer due to large number of scratches on the screen and dirt in screen. The new offer was £43. I rejected this so they gave me a new offer of £50 which again I rejected and the phone was returned. When I got it back I could see there were a few small scratches as you expect on a second had phone but they… Read Full Review

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Shmeeve's Response to omellete42's Review

Written on: 10/06/2013

Someone's bitter 'cause they didn't read the terms & conditions - one bad experience does not equal a bad company, unluckyyyyyyyyy

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“Complete Rip Off!”

Written on: 07/05/2013 by RosieParker (3 reviews written)

Sent my apple iphone 4 to them for £130, they claimed there were "lots of scratches on the back" (not sure how as my phone always had a cover), so suddenly the offer price of £130 was reduced to £78! Not quite sure why a few scratches would reduce a phone's value by £54!! Unbelievable. They then had the cheek to expect me to pay £6 return postage in addition to the £7 postage I had to pay to send the phone. I would be very interested to know how many phones they actually pay the… Read Full Review

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“At Your Own Risk”

Written on: 04/05/2013 by ncsussex (3 reviews written)

Sent an iPhone 3GS as was tempted by the high offer. Received a counter offer some £30 lower than the origiall offer stating that the phone had unacceptable wear and tear on the case, this even though the phone had been protected in a silicone case since new! The phone was in excellent condition so we rejected the offer and requested the phone be returned, which it was. We ended up selling it through O2 who made a great offer, and were much more trustworthy. Don't make the same mistake and be… Read Full Review

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“DODGY false lower offers AVOID”

Written on: 29/04/2013 by StuClem (1 review written)

Sent in a mint iphone 4s after being offered £221. A few days later received a lower offer of £91 because the tester said the loudspeaker didnt work. I rejected offer AND exercised my cooling off period to make sure deal was cancelled. The next day the tester sent me another offer of £112!! Rejected again and followed it up with email to customer service. Its now ten days since I sent the phone and have just received it back and guess what.....? The loudspeaker works perfectly!'!!! DODGY… Read Full Review

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“They offer more but pay less!”

Written on: 27/04/2013

I sent my phone in good working order and was disappointed with the amount revised after expecting a higher amount, I rejected the offer and when my phone was returned it was damaged. I am very annoyed and disappointed with this service Order number 164736… Read Full Review

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“robbed over a mobile quote”

Written on: 10/04/2013 by rogeredfrombehind (1 review written)

received a quote for a fully working i phone 4 --then when they received it they texted me to say quote almost halved no to be trusted , never had this with Mazuma mobile -- would never use again… Read Full Review

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“Not really worth it!!”

Written on: 25/03/2013 by Notcomingagain (1 review written)

Quoted a decent amount however this company altered it so it wasn't as competitive as other phone buyers. I then didn't get any chance to accept or decline the offer and was then told payment would be made in almost 4wweks!!! I have no idea what bank transfer method these people use but it's even slower than making payment by cheque. When I questioned them about the length of time for the payment I was told "the reason we take so long for payment is that we can offer the best prices...." These… Read Full Review

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“Don't trust them to do what they say.”

Written on: 25/03/2013

I agreed a price on my iphone4 and sent it to them. They then offered a LOWER price. They claimed there was a fault with the home button. There were no other faults. I knew it was working fine so I asked for the phone to be returned. After a long delay and 3 follow up contacts (was I sure I wouldn't accept the lower offer?)they eventually returned the phone which had mysteriously developed a large scratch on the screen. I dont know what they scratched it with because that glass is tough… Read Full Review

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“Absolute rubbish - avoid at all costs!”

Written on: 22/03/2013 by Clc123 (1 review written)

Sent 3 BlackBerrys in to MFYP, all in absolutely perfect working order. Whilst they received them and emailed me quickly, all were revalued to ridiculous prices, less than half the quoted value, for non-existent 'damage' including faulty displays, microphones and cameras. I wouldn't have bothered sending them if this were true! Will be asking to have them returned and would definitely not recommend… Read Full Review

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“Extreamly poor sevice”

Written on: 19/03/2013

I sent my HTC sensation to them in January, a month later i had heard nothing so i sent an e-mail and still nothing so i had to phone them at my expence, to be told it was in the lost and found section of the department, although it clearly had my ref number in large on the front and back of the envelope, i was then told it would be tested and money put into my account on the 14th feb. Still no money so another e-mail to them only to discover i had put in a wrong digit about my account, no… Read Full Review

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“Do not use”

Written on: 18/03/2013

Payment really slow sent 2 phones one of them i bought about a week before sending to them they sent a email lowering quoted price I did not accept they sent it back I put it on eBay and got triple the price DO NOT USE THESE use someone else or put your phone on eBay you have been warned… Read Full Review

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